Troubleshooting Chart - Canon PIXMA MP500 Installation Instruction

Continuous ink supply system

Hide thumbs Also See for PIXMA MP500:

b) Abnormal Grinding Noises.

If your printer is making abnormal sounds or the printer head seems to be struggling to move from one end

to the other please readjust the bracket which is holding the silicone tube

d)Ink Tank Error.

If your printer is stating that an ink tank error has occurred please check the following if the message does

no identify the problem cartridge:

i)Check the ink feed tubing is neither too tight nor too loose

ii)Unclick and re-click all cartridges whilst in the cartridge change position. This will temporarily activate all

the LED lights on the cartridges. Any cartridge LED which does not activate (either flash or remain constant)

is either physically damaged or attached incorrectly.

If the above does not assist you please make your way through the following trouble shooting chart.

7. Trouble Shooting Chart

i) Open the printer cover and remove the plug holding down the printer lid sensor button. This will allow the

cartridges to move to the cartridge change position.

ii) Unclick only the 8bk cartridge so that the chip is no longer contacting the chip reader however is still

seated in the cartridge bay.

iii) Reinsert the printer lid sensor plug and close the printer lid. An error message will pop up on the screen.

Follow the chart to diagnose the error.

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