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EZ Crimp RJ45 crimp
connectors:
Zektor is conducting long term testing on these popular connectors. HDBaseT
does not appear to be as susceptible to interference as other technologies. To
eliminate any potential functional problems, standard crimp RJ45 connectors
should be used.
Troubleshooting
Problem: No picture
Action: Make sure your source is working properly and outputting video. Check all
connections from the source and control ports to the transmitter and from the receiver to
the display and control ports. Make sure you have activity lights on the SoloCAT
transmitter and receiver. If no lights, remove all connections including power.
Reconnect serial and/or IR if used, and power. Reconnect CAT cable. Within 1-2 seconds
you should see activity lights on the transmitter and receiver. Within 2-3 seconds you
should have a picture on your display.
Action: Verify your cable is no longer than 328'. Make sure termination is identical on
both ends. Verify your cable is not pinched, cut or has a defect. It is always good to
have a good, known working cable available to verify.
Problem: IR/RS232 not communicating
Action: Make sure all DIP switches are in the furthest upright position. Double check all
connections. IR and RS232 activity is immediate and requires no delay or sync time.
Problem: No power
Action: Check for power at electrical source. Remove and reconnect to one side of the
SoloCAT HD. Only use DC wall power supplies provided by Zektor. If problem
persists, call Zektor tech support and request a replacement power supply.
Problem: Intermittent picture, pixilation
Action: Check all cabling. This is the most action to resolve issues. If you are using
EZ Crimp RJ45 connectors make sure the end of the cable is not corroded and/or
shorting out. Re-terminate to T568B on both ends with standard crimp RJ45
connectors. Check all HDMI connections.
Remove all power. Apply power and connections as described in the installation
section.
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