Troubleshooting Tips - Sanyo FW50C85T Owner's Manual

Troubleshooting Tips

If the Unit does not perform properly when operated as instructed in this User Manual,
Please check the following Troubleshooting Tips and All Connections Once before calling for Service.
Power
No Power
Make sure the AC Power Cord is plugged in.
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Make sure that the AC outlet supplies the proper voltage, plug another
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electrical appliance into the AC outlet to ensure that the AC outlet operates
normally.
If a Power Failure occurs, Unplug the AC Power Cord for 1 minute to allow the
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Unit to Reset Itself.
Remote
Control buttons do not work.
Do NOT press more than one button at the same time.
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Ensure that no buttons on the Remote Control are depressed and move
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freely.
Universal Remote Control does not work properly.
Refer to the user manual of the universal remote control for the SANYO code.
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Picture
Power is ON but no screen image.
Check whether the Connection for the Antenna, Cable or Set-top Box is
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Connected Correctly.
Check whether All the Cables to the Unit are connected to the correct Output
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Jack on your device like Blu-ray / DVD recorder.
Make sure that the selected Input mode is connected to the working Input
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jack.
Check if your computer is NOT in Sleep Mode when the Input mode of this
●
unit is in PC mode. Tap any key on the Computer Keyboard to Wake it up.
Check if the correct input mode is selected by pressing SOURCE.
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No Color
View other TV channels. The problem might be limited to the broadcasting
●
station.
Adjust Color in Picture settings. L p. 28
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Picture Poor
Adjust Contrast and Brightness in Picture settings. L p. 28
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For the Best Picture Quality, watch "High Definition" wide screen Programs.
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If the HD content is Not available, watch "Standard Definition" Programs
instead.
You see Pixelation on the Screen.
When the capabilities of the Unit exceed the capabilities of the Digital
●
Broadcasting, the signal will be increased to match the capabilities of the
Display on the Unit. This may cause Pixelation, Noise or Trash.
Unusual picture appears and the TV does Not operate.
Press the power button first. If it does not solve, follow the procedure below.
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① Press the buttons on the remote control in the order shown below.
K L H L I L B
② Unplug the AC Power Cord, then wait for 1 minute, and then plug it in again.
Sound
No sound is heard when using the HDMI Digital Connection.
Some HDMI cables and devices may not be compatible with the TV due to
●
different HDMI specifications.
No sound, distorted sound or incorrect Audio Sound is heard
when using the HDMI-DVI Connections.
Make sure that the Analog Audio signals from the HDMI-DVI device are
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connected to the Analog Audio L/R Input jacks.
When using Component Analog Video, Composite Analog Video or PC VGA
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Video make sure that the Analog Audio (L/R) connectors are mounted into the
Audio (L/R) Input jacks.
Sound Intermittent or No Sound.
Check if the Audio Cable is connected into the Unit correctly.
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You Switch to a Different Input and the Volume Changes.
This Unit will Memorize the Volume Level from the last time you adjusted it.
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If the Volume of the Sound from another Device is Higher or Lower, then the
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Loudness will Change.
Make sure Auto volume leveling is set to On. L p. 30
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Picture & Sound
No sound with distorted picture occurs when using the HDMI
Digital Connection.
Some HDMI cables and devices may not be compatible with the TV due to
●
different HDMI specifications.
No Picture or Sound
Check if the Power is on.
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Check whether All the cables to the Unit are connected to the correct Output
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jack of your device like Blu-ray / DVD Recorder.
Check whether All the Cables to the Unit are connected to the correct Output Jack
●
on your separate Device like Blu-ray Disc / DVD Recorder.
View other TV channels. The problem might be limited to the Broadcasting
●
Station or Weak Signal Strength.
Unplug the AC Power Cord and wait for about 1 minute, then Plug the AC
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Power Cord and turn On the Unit again.
Check whether the connection of the Antenna or Cable / Satellite Set-top Box
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is connected correctly.
Make sure that the selected Input mode is connected to the working Input
●
jack.
Check if your computer is NOT in sleep mode when the Input mode of this
●
Unit is in PC mode. Tap any key on the keyboard to wake up your computer.
Make sure that the sound is not muted. Press D so that the volume bar and
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current volume level will appear on the TV screen.
Make sure that the volume is NOT set to 0 or D. If so, use VOL + / – to adjust
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to the desired volume.
Make sure that the headphone is NOT connected to the Headphone Audio
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Output jack.
Make sure that the TV speakers is NOT set to Off.
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If there are issues with picture/color and/or sound when connecting an external
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device using the HDMI port, please try switching the HDMI mode. (Refer to
HDMI mode L p. 33)
Adjusted Picture or Sound settings are not effective every time
the Unit is turned On.
You must set Home in Location. L p. 33 (Otherwise, the settings you
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adjusted will not be memorized after the Unit goes into Standby Mode.)
You see a Distorted Picture or Hear an Unusual Sound. (Analog TV
- NTSC signal)
You may be getting NTSC (Analog) TV signal (not HDTV signal) interference
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from electrical appliances, automobiles, motorcycles or fluorescent lights.
Try moving the Unit to another Location to see if this is the Cause of the
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Problem.
Ghosts, lines or streaks in picture.
Electrical Interference from nearby appliances may affect Picture Quality.
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View other TV channels. The problem might be limited to the broadcasting
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station or weak signal strength.
Picture Poor, Sound Intermittent or No Sound
View other TV channels. The problem might be limited to the broadcasting
●
station or weak signal strength.
Child and Rating Lock
Forgotten PIN code.
Enter "0711" to clear your password.
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Screen
You Switch to a different Input and the Screen Size changes.
This unit will memorize the viewing mode from the last time you used the
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particular input modes.
The display image does not cover the entire screen.
If you are using the Unit as a PC Monitor, make sure that Horizontal position
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and Vertical position in Picture are set correctly. L p. 28
If you are watching TV or using the Composite Video, Component Video or
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HDMI with 480i Input, press PIX SHAPE A Repeatedly to Switch to various
Screen Modes.
Different color marks on the TV screen
View other TV channels. The problem might be limited to the broadcasting
●
station, missing data or pixelation due to weak signal strength.
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English
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