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Manufacturer declarations
Warranty regulations
The guarantee period for this Sennheiser product is
24 months from the date of purchase. Excluded are
accessory items, rechargeable or disposable batteries that
are delivered with the product; due to their characteristics
these products have a shorter service life that is principally
dependent on the individual frequency of use. The gua-
rantee period starts from the date of original purchase.
For this reason, we recommend that the sales receipt be
retained as proof of purchase. Without this proof (which is
checked by the responsible Sennheiser service partner)
you will not be reimbursed for any repairs that are carried
out.
Depending on our choice, guarantee service comprises, free
of charge, the removal of material and manufacturing
defects through repair or replacement of either individual
parts or the entire device. Inappropriate usage (e.g. opera-
ting faults, mechanical damages, incorrect operating vol-
tage), wear and tear, force majeure and defects which were
known at the time of purchase are excluded from gua-
rantee claims. The guarantee is void if the product is mani-
pulated by non-authorised persons or repair stations. In
the case of a claim under the terms of this guarantee, send
the device, including accessories and sales receipt, to the
responsible service partner. To minimise the risk of trans-
port damage, we recommend that the original packaging is
used. Your legal rights against the seller, resulting from the
contract of sale, are not affected by this guarantee.
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