D-Link JustConnectDNR-2020-04P User Manual
D-Link JustConnectDNR-2020-04P User Manual

D-Link JustConnectDNR-2020-04P User Manual

16-channel poe network video recorder

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Version 1.00 | 2016/4/27

User Manual

JustConnect 16-Channel PoE Network Video Recorder
DNR-2020-04P

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Summary of Contents for D-Link JustConnectDNR-2020-04P

  • Page 1: User Manual

    Version 1.00 | 2016/4/27 User Manual JustConnect 16-Channel PoE Network Video Recorder DNR-2020-04P...
  • Page 2 Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.
  • Page 3: Table Of Contents

    Setup Wizard ................25 Help ....................53 Setup ....................26 Network ..................26 Applications ................54 Network Setup ..............26 D-Link NVR Search Utility - Windows ........54 Dynamic DNS Settings ..........28 D-Link NVR Search Utility - Mac ..........56 IP Filter ................29 Playback Manager ..............57 SNMP ..................30 Remote Backup ................59...
  • Page 4 Table of Contents Troubleshooting ..............62 Technical Specifications ............63 Regulatory Information ............66 D-Link DNR-2020-04P User Manual...
  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Package Contents • D-Link DNR-2020-04P JustConnect 16-Channel PoE Network Video Recorder • Hard disk screw x 8 • Rack-mount bracket x 2 • Rack-mount bracket screw x 8 • Power adapter x 1 •...
  • Page 6: System Requirements

    • Two 3.5” SATA hard disk drives (not included) • Broadband Internet connection (for remote access) Network Requirements • Network camera(s) (refer to the D-Link website for a list of supported cameras) • 10/100/1000 Mbps Ethernet switch or router Computer with the following: •...
  • Page 7: Introduction

    USB 3.0 storage fills the needs of small businesses. Completing the package is the bundled video management software and support for mobile app management, making the DNR-2020-04P a comprehensive monitoring and storage solution for all your video recording needs. D-Link DNR-2020-04P User Manual...
  • Page 8: Features

    It helps network administrators remotely manage network devices and find and solve network problems with ease. The SNMP consists of the following three key components: • Manager: Network-management station (NMS), a server that executes applications that monitor and control D-Link DNR-2020-04P User Manual...
  • Page 9 • RAID Mirroring: RAID 1 hard disk configuration mirrors recorded data onto two separate hard drives. In the event of HDD failure, data integrity is maintained on the secondary HDD. D-Link DNR-2020-04P User Manual...
  • Page 10 • Playback Speed Control: Playback speed control allows for fast forward or fast rewind, and step playback can display video one frame at a time. • Smart Search: Users can search through footage by setting specific criteria such as motion detection. D-Link DNR-2020-04P User Manual...
  • Page 11: Hardware Overview

    Connect a mouse to control the management UI when a monitor is connected via HDMI or VGA. USB 2.0 Port This port is used for firmware updates, video exports to USB drives, and backups. Connection to a USB mouse/keyboard is supported. D-Link DNR-2020-04P User Manual...
  • Page 12: Rear Panel (Connections)

    Connect four DigitaI Input devices and one Digital Output device to these ports. Grounding Port Connect a grounding wire to ground the NVR. Reset Button Press and hold the reset button for 10 seconds to reset to factory default settings. D-Link DNR-2020-04P User Manual...
  • Page 13: Installation

    1. First, make sure the power cable is not plugged into a power outlet. Access the DNR-2020-04P’s hard drive bays by removing the screws from the sides and back of the device. 2. Once the cover is removed, slide it rearward to remove it from the device. D-Link DNR-2020-04P User Manual...
  • Page 14 HDD LED will light up. 5. Re-attach the drive bay bracket to the device enclosure by sliding the tabs into the holes and using the screws provided to secure it. D-Link DNR-2020-04P User Manual...
  • Page 15 Section 2 - Installation 6. Re-attach the top cover by sliding it over the device. Re-insert the screw in rear of the cover to secure it. D-Link DNR-2020-04P User Manual...
  • Page 16: Connect Your Network Camera(S)

    CAT5 UTP cable to the P1-4 ports on the NVR. 1. Connect a CAT5 UTP cable to a port marked either P1, P2, P3, or P4. 2. Connect the other end of the cable to your PoE Camera. D-Link DNR-2020-04P User Manual...
  • Page 17: Configuring Your Dnr-2020-04P

    The default username of the NVR is admin and the default password is blank. You can customize the password and configure NVR settings by clicking on the setup wizard icon and following the on-screen instructions. D-Link DNR-2020-04P User Manual...
  • Page 18: Configuration

    Shows the live video of network cameras and Live Video controls PTZ functions. Displays recorded video and exports snapshots or Playback video. Log Out Logs out of the NVR. Shut Down Shuts down the NVR. D-Link DNR-2020-04P User Manual...
  • Page 19: Live Video

    6. Right-clicking on the video will show the option as Full Screen. Press the ESC button on the keyboard to return to normal display. 7. Swap: Right-click on the video and select Swap to display a different video channel. D-Link DNR-2020-04P User Manual...
  • Page 20 ESC button on the keyboard to return to normal display. Activate auto scan to rotate the channels/ Glance cameras on the display screen. Use this button to display the recording in its Actual Size original resolution. Display video stream information in the window. D-Link DNR-2020-04P User Manual...
  • Page 21 Click Optimize to fine tune your camera settings for smoother live viewing and video recording. Scan Camera: Click Scan Camera and the NVR will use Admin as the user name and a blank password to automatically add any network cameras from the same local area network. D-Link DNR-2020-04P User Manual...
  • Page 22 Displays a pie chart and table of used and free space as well as any Information: attached storage devices. Log: Displays the System, NVR, and Event logs. E-Map: Check E-map to see camera(s) location and connection status. D-Link DNR-2020-04P User Manual...
  • Page 23: Playback

    Display 1 center + Enlarge one channel in the center and display 12 feeds 12 feeds. Display 16 feeds Show all 16 feeds simultaneously. Use this button to display the recording in its Actual Size original resolution. D-Link DNR-2020-04P User Manual...
  • Page 24 Smart Search Click to start the smart search. Button Export Use the button to export a video stream. Click this button to take a still image of the Snapshot selected video stream. D-Link DNR-2020-04P User Manual...
  • Page 25: Smart Search

    Select the time and date of your specific event in the Calendar in the right column to begin playback from. * Single channel only. Smart Search function for DNR-2020-04P is only supported through local VGA/HDMI display. D-Link DNR-2020-04P User Manual...
  • Page 26 This will show the channels available for the time period. Step 4: In the available channels, select the channel that you wish to review. Step 5: Click on the Smart Search button to search the selected channel for the specified time period. D-Link DNR-2020-04P User Manual...
  • Page 27 Click OK when you are done specifying the selected area in the channel for abnormal events during the specified time period. Step 9: Click a channel event under the Smart Search tab in the Event List window to play back the recorded event. D-Link DNR-2020-04P User Manual...
  • Page 28: Menu Bar

    This will let you back up the recordings stored on Backup the NVR to a USB drive, Samba server, or FTP server. Refer to Backup on page 51. This shows more information about using the NVR. Help Refer to Help on page 53. D-Link DNR-2020-04P User Manual...
  • Page 29: Setup Wizard

    Section 3 - Configuration Setup Wizard The Setup Wizard, helps you set up and configure the basic settings of the NVR. Select the language you want to use, then click the Next button to start the wizard. D-Link DNR-2020-04P User Manual...
  • Page 30: Setup

    Enable or disable the DHCP server. If your network doesn’t have a DHCP server, enable this feature for easier local network setup. You can specify the IP address range and lease time that DHCP uses to provide IP addresses to clients. Enable Bonjour: Enable the Bonjour service to allow users to discover the DNR-2020-04P with Apple devices. D-Link DNR-2020-04P User Manual...
  • Page 31 Section 3 - Configuration Bonjour Name: Enter the name of the device that will be used to identify the DNR-2020-04P when using Apple devices. D-Link DNR-2020-04P User Manual...
  • Page 32: Dynamic Dns Settings

    Enter the password for your dynamic DNS account. Confirm it in the next text box. Timeout: Type in the number of hours between updates to your DDNS provider. Status: Displays the status of your DDNS connection. D-Link DNR-2020-04P User Manual...
  • Page 33: Ip Filter

    Note: Make sure you enter the IP address of the PC you use to access the NVR before enabling this option, or you may not be able to access it afterwards. Enable Enabling this will block all IP addresses in the blocked list from accessing Blocked List: your NVR. D-Link DNR-2020-04P User Manual...
  • Page 34: Snmp

    Enable This SNMP version adds encryption and authentication to the service for SNMPv3: better security. You can specify separate Read/Write versus Read-only name and passwords as well as the type of encryption to use. D-Link DNR-2020-04P User Manual...
  • Page 35: Camera

    Quality: Select the quality of the video for the camera. Sub Profile: Choose from preset video profiles to apply as the sub profile for this camera. Select alternate settings for the above fields for this profile. D-Link DNR-2020-04P User Manual...
  • Page 36: D-Link Dnr-2020-04P User Manual

    Adjust the volume of the camera’s speaker. Volume Level: The Image tab has the following settings: Brightness: Adjust the brightness. Contrast: Adjust the contrast. Saturation: Adjust the saturation. Sharpness: Adjust the sharpness. Note: For some IP cameras, the NVR supports motion detection. D-Link DNR-2020-04P User Manual...
  • Page 37: D-Link Dnr-2020-04P User Manual

    Restore previous motion detection area selections on this channel. Select All: Click on the check box to select all motion detection area selections on this channel. Sensitivity: Set the sensitivity of the motion detection from 0-100 in this text box. D-Link DNR-2020-04P User Manual...
  • Page 38: Schedule

    Select a camera from the camera list, and click Delete Schedule to Delete Schedule: delete the schedule for the selected camera. Select a camera from the camera list, and click Copy Schedule to create Copy Schedule: a duplicate schedule. D-Link DNR-2020-04P User Manual...
  • Page 39 • You can drag the time bar to change the recording period. Select the red bar for Continuous recording feature, the green bar for Record on event and the blue bar for Record on motion feature. D-Link DNR-2020-04P User Manual...
  • Page 40: Event

    Click this button to send a test email and verify whether the settings are correct. Adding Contacts Step 1: Insert the name of a new contact to receive notifications. Step 2: Insert the e-mail address of this contact. Step 3: Click Add. D-Link DNR-2020-04P User Manual...
  • Page 41: E-Map Settings

    BMP and JPG file format. You can then drag and drop camera icons onto the E-Map indicating camera placement. Click Save Settings once you are done configuring your map. Edit: Upload an image to be used as your map. Delete: Delete a camera icon from the map. D-Link DNR-2020-04P User Manual...
  • Page 42: Di And Do

    • ON indicates that the device is currently triggered. Please go to the Event Settings on page 39 to select Digital Output as the action and select the events that can act as triggers. Click Save once you are done configuring your devices. D-Link DNR-2020-04P User Manual...
  • Page 43: Event Settings

    An alert will be sent if there is an error with the hard disk. Error: Fan Error: An alert will be sent if there is a fan error. Network An action is executed when the NVR is disconnected from its Disconnected: network. D-Link DNR-2020-04P User Manual...
  • Page 44 Select this option to have e-mail sent to a specified SMTP account after receiving a camera event. Digital If you have connected a device to the NVR’s digital output, selecting Output: this option will trigger the output when a selected event occurs. D-Link DNR-2020-04P User Manual...
  • Page 45: Log

    Displays the system log information. NVR Log: Displays the NVR log information, such as when recording stops or the NVR system starts. NVR Event Displays the event log information, such as motion detection or if a Log: camera is disconnected. D-Link DNR-2020-04P User Manual...
  • Page 46: Maintenance

    Displays the date. Bitrate: Displays the bitrate. Camera Displays the camera number. Number: Time: Displays the time. Frame Rate: Displays the frame rate. Size: Displays the size in pixels. Color: Change the color of camera’s OSD. D-Link DNR-2020-04P User Manual...
  • Page 47: User Account

    The default password for admin is blank. Setting a password after the first login is strongly recommended. Hold the reset button on the rear panel of the device to reset the NVR password to the factory default. Note: Resetting the device will erase all previously saved settings. D-Link DNR-2020-04P User Manual...
  • Page 48: System

    Enable or disable auto plugin. Enabling auto plugin allows the NVR Plugin: to automatically detect any connected cameras on the LAN. The NVR will automatically change the secondary video profile of IP cameras once this option is enabled. D-Link DNR-2020-04P User Manual...
  • Page 49: Time And Date

    Saving: and end dates manually. You can enter the month, week, day, hour and minute when daylight savings time starts and ends, and also enter the timezone offset from GMT/UTC. D-Link DNR-2020-04P User Manual...
  • Page 50: Firmware Upgrade

    NVR’s USB port. Click Browse to search the USB drive for the firmware update file. Click Load to upgrade. The new version number will be displayed. Firmware updates are available on the D-Link Support page at http://www.dlink.com/support Note: You may need to reformat your USB drive to NTFS format in order for the DNR-2020-04P to recognize it.
  • Page 51: Hard Drive

    HDD Used: Displays the used space and total space of the volume. Synchronization: In RAID 1 Mode, use this function to rebuild your data to a new disk when one of the hard drives has been replaced. D-Link DNR-2020-04P User Manual...
  • Page 52: Poe Status

    The total PoE power consumption is above 45 watts. Power Overload provision has stopped. The camera’s power consumption is beyond the PoE class limit. Overcurrent Power provision has stopped. Total PoE Power The NVR can supply a total of 45 watts via PoE. Consumption D-Link DNR-2020-04P User Manual...
  • Page 53: Camera Search

    You can then view camera information and preview the camera’s feed. To add cameras follow the steps below. Step 1: Click either D-link for D-link brand cameras or Onvif for cameras with Onvif certification. Click Search to search for network cameras.
  • Page 54: Album

    Section 3 - Configuration Album If you have taken screenshots from the live page, you can view them in the Album. You can also export or delete screenshots from this page. D-Link DNR-2020-04P User Manual...
  • Page 55: Backup

    You can select whether to back up to a USB drive, a Samba server, or User Name: an FTP site. Start/Stop: Click Start to start a manual backup using the settings specified, or click Stop to stop a currently running backup. D-Link DNR-2020-04P User Manual...
  • Page 56 Enter the folder path for the FTP server that you want to back up your recordings to. User Name: Enter the username for your FTP server account. Password: Enter the password for your FTP server account. D-Link DNR-2020-04P User Manual...
  • Page 57: Help

    Section 3 - Configuration Help The NVR Help page provides a list of support topics. Click on any of the topics in the left-hand bar to access the manual for that specific feature. D-Link DNR-2020-04P User Manual...
  • Page 58: Applications

    D-Link NVR Search Utility - Windows In Windows, you can run the D-Link NVR Search Utility from the CD to search for the NVR on the local network. When powered on, during the initial boot sequence, the device will wait to be assigned an IP address via DHCP by default. If it does not receive a DHCP-assigned IP address, the Auto-IP process will assign a 169.254.xxx.xxx address to the device.
  • Page 59 DHCP server and the computer receives IP settings from the same DHCP server, the NVR will automatically be in the same subnet. If you have any problems accessing the Internet, make sure the browser is not configured to use a proxy server. D-Link DNR-2020-04P User Manual...
  • Page 60: D-Link Nvr Search Utility - Mac

    IP address before logging in or are unable to connect to the NVR IP address, you can use the NVR Search Utility provided on the product CD to locate the device on your network and make any changes that are needed. Network The D-Link NVR Search Utility displays any NVR devices it detects on Video the network.
  • Page 61: Playback Manager

    Step 3: Select the date you would like to play back video records for. Step 4: Highlight the video records that you would like to review. Click the OK button. Play Stop Select a camera/video and click this button to play/stop/pause a particular channel. Step forward Step backward D-Link DNR-2020-04P User Manual...
  • Page 62 Section 4 - Applications Fast forward Rewind Set the start point of the export file Set the end point of the export file D-Link DNR-2020-04P User Manual...
  • Page 63: Remote Backup

    Remote Backup You can run the Remote Backup application to back up your files. Run the application by going to Start > Programs > D-Link > DNR-2020-04P > Remote Backup. You can Add, Delete, and Edit multiple NVR devices here.
  • Page 64 Note: The computer used to access the remote backup application must be on the same subnet as the NVR. If your network is using a DHCP server and the computer receives IP settings from the DHCP server, the NVR will automatically be in the same subnet. D-Link DNR-2020-04P User Manual...
  • Page 65: Verification Tool

    Choose a folder with multiple files to list for verification. Remove File: Remove indicated file(s) from list. Select All: Select all files in the list for verification. Note: Choose the file type first before selecting files. D-Link DNR-2020-04P User Manual...
  • Page 66: Troubleshooting

    Step 1: Open your web browser and connect to your NVR. Step 2: The browser will ask whether to install ActiveX. Step 3: Click the upper bar to begin the installation process. Step 4: Click Install to complete the process. D-Link DNR-2020-04P User Manual...
  • Page 67: Technical Specifications

    • IE & NVR client support 16 channel playback • Digital zoom in to specific area CAMERAS SUPPORT • Supports all D-Link network cameras. Includes support for auto-discovery and REMOTE PLAYBACK CONTROL up to 3 megapixel resolution. • Playback with normal, fast forward/rewind, and step forward/rewind...
  • Page 68: Hardware Specifications

    Appendix A - Technical Specifications • NTP Client • DNS Client • DDNS Client (D-Link) • 1024 MB DDRIII • SMTP Client • FTP Client • Gigabit Ethernet LAN port (10/100/1000 Mbps) • HTTP Server • RTP I/O PORTS • RTCP •...
  • Page 69 Appendix A - Technical Specifications • Rack-mount bracket x 2 • Rack-mount bracket screw x 8 • Power adapter x 1 • Power adapter cable • Ethernet cable • Quick Install Guide • CD-ROM with applications and product documentation D-Link DNR-2020-04P User Manual...
  • Page 70: Regulatory Information

    Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. CE EMI Class A Warning This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. D-Link DNR-2020-04P User Manual...
  • Page 71 L’électricité statique peut endommager les composants électroniques. Déchargez l’électricité statique de votre corps (en touchant un objet en métal relié à la terre par exemple) avant de toucher le produit. • N’essayez pas d’intervenir sur le produit et ne le démontez jamais. Pour certains produits contenant une batterie remplaçable par l’utilisateur, D-Link DNR-2020-04P User Manual...
  • Page 72 • Mantenga el producto alejado de los radiadores y de otras fuentes de calor. • Desenchufe siempre el producto de la alimentación de red antes de limpiarlo y utilice solo un paño seco sin pelusa" D-Link DNR-2020-04P User Manual...
  • Page 73 • Houd het product uit de buurt van radiators en andere warmtebronnen. • U dient het product steeds los te koppelen van de stroom voordat u het reinigt en gebruik uitsluitend een droge pluisvrije doek" D-Link DNR-2020-04P User Manual...
  • Page 74: Disposing And Recycling Your Product

    D-Link designs and builds its products to be as environmentally friendly as possible, by using recyclable, low toxic materials in both products and packaging. D-Link recommends that you always switch off or unplug your D-Link products when they are not in use. By doing so you will help to save energy and reduce CO2 emissions.
  • Page 75 D-Link et l’environnement Chez D-Link, nous sommes conscients de l'impact de nos opérations et produits sur l'environnement et nous engageons à le réduire. Pour limiter cet impact, D-Link conçoit et fabrique ses produits de manière aussi écologique que possible, en utilisant des matériaux recyclables et faiblement toxiques, tant dans ses produits que ses emballages.
  • Page 76 D-Link zijn producten zo milieuvriendelijk mogelijk, door het gebruik van recycleerbare producten met lage toxiciteit in product en verpakking. D-Link raadt aan om steeds uw D-Link producten uit te schakelen of uit de stekker te halen wanneer u ze niet gebruikt. Door dit te doen bespaart u energie en beperkt u de CO2-emissies.
  • Page 77 D-Link a životní prostředí Ve společnosti D-Link jsme si vědomi vlivu našich provozů a výrobků na životní prostředí a snažíme se o minimalizaci těchto vlivů. Proto své výrobky navrhujeme a vyrábíme tak, aby byly co nejekologičtější, a ve výrobcích i obalech používáme recyklovatelné a nízkotoxické materiály.
  • Page 78 D-Link produkter som er så miljøvennlig som mulig, ved å bruke resirkulerbare, lav-toksiske materialer både i produktene og forpakningen. D-Link anbefaler at du alltid slår av eller frakobler D-Link-produkter når de ikke er i bruk. Ved å gjøre dette hjelper du å spare energi og å redusere CO2-utslipp.
  • Page 79 D-Link sine produkter, så de er så miljøvenlige som muligt, ved at bruge genanvendelige materialer med lavt giftighedsniveau i både produkter og emballage. D-Link anbefaler, at du altid slukker eller frakobler dine D-Link-produkter, når de ikke er i brug. Ved at gøre det bidrager du til at spare energi og reducere CO2-udledningerne.
  • Page 80 D-Link och miljön På D-Link förstår vi och är fast beslutna att minska den påverkan våra verksamheter och produkter kan ha på miljön. För att minska denna påverkan utformar och bygger D-Link sina produkter för att de ska vara så miljövänliga som möjligt, genom att använda återvinningsbara material med låg gifthalt i både produkter och förpackningar.

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