Panasonic KV-S1025C Operating Instructions Manual page 40

Troubleshooting
Symptom
Double feeding or skewing
problems occur frequently, or
the scanner stops feeding
while scanning.
Scanning an embossed card
fails.
The scanned document is
blank.
Vertical lines appear on the
scanned document.
The scanning density is
uneven.
The color of the scanned
document is extremely different
from the original document.
40
Possible Cause
The document is not loaded properly.
The height of all the documents
exceeds the limit.
The documents in any different sizes
are scanned altogether.
The document is curled or folded.
Irregular type document is being
scanned.
The document length is less than 70
mm (2.75 in.).
The rollers are dirty.
The rollers have reached their life
expectancy.
The double-feed prevention roller
cover is open.
The paper feed roller cover is open.
It may be caused by the bend of the
embossed card, and/or the height or
shape of the embossing on the card.
The document to be scanned was
loaded face up.
The scanning glass section is dirty.
The scanning glass section is dirty.
The settings of the computer monitor is
wrong.
Remedy
The documents feed better when all
the edges are aligned slantwise (See
pages 21 to 22).
The height of all the documents on the
feed tray should be less than 5 mm
(0.2 in.).
When scanning the documents in any
different sizes altogether, make sure to
place all the documents to be scanned,
in the center of the document guides
on the feed tray with the Deskew
function turned on. For more details on
the Deskew function, refer to the RTIV
or PIE reference manual.
Flatten the document, and load it again
after flattening the pages.
Make a copy of the document on the
specified paper (See page
scan the copy.
Make a copy of the document on paper
of the specified size, and scan the
copy (See page 20).
Clean all of the rollers (See
to 29).
Replace the paper feed roller and the
double-feed prevention roller (See
pages 31 to 34).
Close the double-feed prevention roller
cover firmly.
Close the paper feed roller cover firmly.
Place the embossed card upside
down, and then try again.
Load the document correctly
(See page 22).
Clean the scanning glass section
(See page 30).
Clean the scanning glass section
(See page 30).
Adjust the computer monitor settings.
20), and
pages 27