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INSTALLER: LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN THIS MANUAL FOR FUTURE REFERENCE.
NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE
CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARDS: CSA 2.22, ANSI Z21.50 FOR VENTED GAS FIREPLACES.
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
SAFETY INFORMATION
WARNING
!
CERTIFIED FOR CANADA AND UNITED STATES USING ANSI/CSA METHODS.
If the information in these instructions
are not followed exactly, a fi re or
explosion may result causing property
damage, personal injury or loss of life.
- Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any
other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance.
Do not touch any electrical switch; do not use
any phone in your building.
Immediately call your gas supplier from a
neighbour's phone. Follow the gas supplier's
instructions.
If you cannot reach your gas supplier, call the
fi re department.
- Installation and service must be performed by a
qualifi ed installer, service agency or the supplier.
This appliance may be installed in an aftermarket,
permanently located, manufactured home (USA
only) or mobile home, where not prohibited by
local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is
not convertible for use with other gases, unless a
certifi ed kit is used.
Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com
$10.00
OPERATING INSTRUCTIONS
Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada /
103 Miller Drive, Crittenden, Kentucky, USA, 41030
INSTALLATION AND
BGD90NT-E
NATURAL GAS
BGD90PT-E
WARNING
!
PROPANE
HOT GLASS WILL CAUSE
BURNS.
DO NOT TOUCH GLASS UNTIL
COOLED.
NEVER ALLOW CHILDREN TO
TOUCH GLASS.
W415-1107 / 04.27.12
1.28C

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Summary of Contents for Napoleon BGD90NT-E

  • Page 1 NEVER ALLOW CHILDREN TO TOUCH GLASS. Wolf Steel Ltd., 24 Napoleon Rd., Barrie, ON, L4M 0G8 Canada / 103 Miller Drive, Crittenden, Kentucky, USA, 41030 Phone (705)721-1212 • Fax (705)722-6031 • www.napoleonfi replaces.com • ask@napoleonproducts.com W415-1107 / 04.27.12...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS INSTALLATION OVERVIEW INTRODUCTION DIMENSIONS GENERAL INSTRUCTIONS GENERAL INFORMATION RATING PLATE INFORMATION VENTING VENTING LENGTHS AND COMPONENTS TYPICAL VENT INSTALLATION VENT TERMINAL CLEARANCES VENTING APPLICATION FLOW CHART DEFINITIONS ELBOW VENT LENGTH VALUES TOP EXIT HORIZONTAL TERMINATION TOP EXIT VERTICAL TERMINATION INSTALLATION WALL AND CEILING PROTECTION 4.1.1...
  • Page 3: Installation Overview

    1.0 INSTALLATION OVERVIEW See the section “FRAMING” for Non-combustible material See the section “MINIMUM MANTEL CLEARANCES” See the section “VENTING” and “INSTALLATION” See the section “FRAMING” and “MINIMUM ENCLOSURE CLEARANCES” See the section for Drywall (or “FRAMING” other combus- tible material) Side See the section Wall...
  • Page 4: Introduction

    2.0 INTRODUCTION WARNING • THIS APPLIANCE IS HOT WHEN OPERATED AND CAN CAUSE SEVERE BURNS IF CONTACTED. • ANY CHANGES TO THIS APPLIANCE OR IT’S CONTROLS CAN BE DANGEROUS AND IS PROHIBITED. • Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fi...
  • Page 5: Dimensions

    DIMENSIONS 6" GENERAL INSTRUCTIONS WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT, WITH THE GLASS DOOR OPENED OR REMOVED. PROVIDE ADEQUATE CLEARANCE FOR SERVICING AND OPERATING THE APPLIANCE. PROVIDE ADEQUATE VENTILATION. NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE.
  • Page 6: General Information

    The installation must conform with local codes or, in absence of local codes, the National Gas and Propane We suggest that our gas Installation Code CSA B149.1 in Canada, or the National Fuel Gas Code, ANSI Z223.1 / NFPA 54 in the United hearth products be installed States.
  • Page 7: Rating Plate Information

    ELECTRICAL RATING: 115V 0.82AMP, 60HZ PLUS GRANDES. RÉFÉRER AU MANUEL D'INSTALLATION SERIAL NUMBER/NO. DE SÉRIE: ERIAL N GD/BGD90 WOLF STEEL LTD. DE PROPRIÉTAIRE. CLASSIFICATION: 115V 0.82AMP, 60HZ W385-0345 / F 24 NAPOLEON ROAD. BARRIE, ONTARIO L4M 0G8 CANADA L4M 0G8 CANADA W415-1107 / 07.24.12...
  • Page 8: Venting

    3.0 VENTING WARNING RISK OF FIRE, MAINTAIN SPECIFIED AIR SPACE CLEARANCES TO VENT PIPE AND APPLIANCE. IF VENTING IS INCLUDED WITH SPACERS THE VENT SYSTEM MUST BE SUPPORTED EVERY 3 FEET FOR BOTH VERTICAL AND HORIZONTAL RUNS. USE SUPPORTS OR EQUIVALENT NON-COMBUSTIBLE STRAPPING TO MAINTAIN THE REQUIRED CLEARANCE FROM COMBUSTIBLES.
  • Page 9: Typical Vent Installation

    TYPICAL VENT INSTALLATION 16” MINIMUM 3 FEET MINIMUM 40 FEET MAXIMUM 24” MAXIMUM 16 1/4” MINIMUM 86 1/2” MINIMUM PLUS RISE* 70 1/4” 70 1/4” * See “VENTING” section W415-1107 / 07.24.12...
  • Page 10: Vent Terminal Clearances

    VENT TERMINAL CLEARANCES COVERED BALCONY APPLICATIONS = 3 feet = 2 x ACTUAL feet INSTALLATIONS CANADA U.S.A. 12” 12” Clearance above grade, veranda porch, deck or balcony. 12” Δ 9” Δ Clearance to windows or doors that open. 12” * 12”...
  • Page 11: Venting Application Flow Chart

    VENTING APPLICATION FLOW CHART Horizontal Termination Vertical Termination Vertical rise is equal Vertical rise is equal Vertical rise is less Vertical rise is less to or greater than to or greater than than horizontal run than horizontal run the horizontal run the horizontal run Horizontal run + Horizontal run +...
  • Page 12: Top Exit Horizontal Termination

    TOP EXIT HORIZONTAL TERMINATION ) < (V See graph to determine the required vertical Simple venting confi guration (only one 90° elbow) rise V for the required horizontal run H REQUIRED VERTICAL RISE IN FEET V 12.5 17.5 HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H...
  • Page 13 ) > (V Simple venting configuration (only one 90° elbow) See graph to determine the required vertical rise V for the required horizontal run H 147” REQUIRED VERTICAL RISE IN INCHES V 57” 19 1/2” 2’ 19.5’ 12.5’ HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and V...
  • Page 14: Top Exit Vertical Termination

    TOP EXIT VERTICAL TERMINATION ) < (V Simple venting configurations. See graph to determine the required vertical rise V for the required horizontal run H REQUIRED VERTICAL RISE IN FEET V HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and V For vent configurations requiring one or more 90°...
  • Page 15 ) > (V Simple venting configurations. See graph to determine the required vertical rise V for the required horizontal run H REQUIRED VERTICAL RISE IN FEET V HORIZONTAL VENT RUN PLUS OFFSET IN FEET H The shaded area within the lines represents acceptable values for H and V For vent configurations requiring more than two 90°...
  • Page 16: Installation

    4.0 INSTALLATION WARNING FOR SAFE AND PROPER OPERATION OF THE APPLIANCE, FOLLOW THE VENTING INSTRUCTIONS EXACTLY. ALL INNER EXHAUST AND OUTER INTAKE VENT PIPE JOINTS MAY BE SEALED USING EITHER RED RTV HIGH TEMP SILICONE SEALANT W573-0002 (NOT SUPPLIED) OR BLACK HIGH TEMP MILL PAC W573-0007 (NOT SUPPLIED) WITH THE EXCEPTION OF THE APPLIANCE EXHAUST FLUE COLLAR WHICH MUST BE SEALED USING MILL PAC.
  • Page 17: Horizontal Installation

    4.1.1 HORIZONTAL INSTALLATION WARNING THE FIRESTOP ASSEMBLY MUST BE INSTALLED WITH THE VENT SHIELD TO THE TOP. TERMINALS MUST NOT BE RECESSED INTO A WALL OR SIDING MORE THAN THE DEPTH OF THE RETURN FLANGE OF THE MOUNTING PLATE. This application occurs when venting through an exterior wall. Having determined the correct height for the air terminal VENT location, cut and frame a hole in the exterior wall as...
  • Page 18: Using Flexible Vent Components

    USING FLEXIBLE VENT COMPONENTS WARNING DO NOT ALLOW THE INNER FLEX PIPE TO BUNCH UP ON HORIZONTAL OR VERTICAL RUNS AND ELBOWS. KEEP IT PULLED TIGHT. SPACERS ARE ATTACHED TO THE INNER FLEX PIPE AT PREDETERMINED INTERVALS TO MAINTAIN AN EVEN AIR GAP TO THE OUTER FLEX PIPE.
  • Page 19: Vertical Air Terminal Installation

    4.2.2 VERTICAL AIR TERMINAL INSTALLATION WARNING MAINTAIN A MINIMUM 2” SPACE BETWEEN THE AIR INLET BASE AND THE STORM COLLAR. Fasten the roof support to the roof using the screws provided. The roof support is optional. In this case the venting is to be adequately supported using either an alternate method suitable to the authority having jurisdiction or the optional roof support.
  • Page 20: Appliance Vent Connection

    4.2.3 APPLIANCE VENT CONNECTION Install the inner fl ex pipe to the appliance. Secure with 3 screws #8 X 1/2” and fl at washers. Seal the joint and screw holes using the high temperature sealant W573-0007 (not supplied). SELF DRILLING Install the outer fl...
  • Page 21: Gas Installation

    GAS INSTALLATION WARNING RISK OF FIRE, EXPLOSION OR ASPHYXIATION. ENSURE THERE ARE NO IGNITION SOURCES SUCH AS SPARKS OR OPEN FLAMES. SUPPORT GAS CONTROL WHEN ATTACHING GAS SUPPLY PIPE TO PREVENT DAMAGING GAS LINE. ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH THE GLASS DOOR OPENED OR REMOVED.
  • Page 22: Framing

    5.0 FRAMING WARNING RISK OF FIRE! IN ORDER TO AVOID THE POSSIBILITY OF EXPOSED INSULATION OR VAPOUR BARRIER COMING IN CONTACT WITH THE APPLIANCE BODY, IT IS RECOMMENDED THAT THE WALLS OF THE APPLIANCE ENCLOSURE BE “FINISHED” (IE: DRYWALL / SHEETROCK), AS YOU WOULD FINISH ANY OTHER OUTSIDE WALL OF A HOME.
  • Page 23 WARNING DO NOT BUILD INTO THIS AREA - IT MUST BE LEFT CLEAR TO PROVIDE ADEQUATE CLEARANCE FOR THE VENT IN THIS 14” WIDE AREA CENTERED ALONG THE FRONT OF THE FIREPLACE. NO COMBUSTIBLES ARE ALLOWED. 3 1/2” MAXIMUM 14” MINIMUM 96”...
  • Page 24: Minimum Clearance To Combustibles

    MINIMUM CLEARANCE TO COMBUSTIBLES COMBUSTIBLE FRAMING: Sides, back, bottom and top 0” to stand-offs of the appliance COMBUSTIBLE FINISHING: Rear 0” Recessed depth 29 1/2” Enclosure top 96” from base of appliance Sides, bottom and top of vent 2” pipe* Ceiling 96”...
  • Page 25 WARNING FACING AND/OR FINISHING MATERIAL MUST NEVER OVERHANG INTO THE APPLIANCE OPENING. USE ONLY NON-COMBUSTIBLE MATERIAL SUCH AS CEMENT BOARD, CERAMIC TILE, MARBLE, ETC. WHEN FINISHING TO THE APPLIANCE. DO NOT USE WOOD OR DRYWALL. " " " " " It is recommended that the walls of the appliance enclosure be fi...
  • Page 26: Minimum Enclosure Clearances

    MINIMUM ENCLOSURE CLEARANCES WARNING RISK OF FIRE! THE FRONT OF THE APPLIANCE MUST BE FINISHED WITH ANY NON-COMBUSTIBLE MATERIALS SUCH AS BRICK, MARBLE, GRANITE, ETC., PROVIDED THAT THESE MATERIALS DO NOT COVER THE APPLIANCE OPENING. COMBUSTIBLE NON-COMBUSTIBLE BRICK 0” IF NON- COMBUSTIBLE COMBUSTIBLE FINISH- 2”...
  • Page 27: Minimum Mantel Clearances

    MINIMUM MANTEL CLEARANCES WARNING RISK OF FIRE, MAINTAIN ALL SPECIFIED AIR SPACE CLEARANCES TO COMBUSTIBLES. FAILURE TO COMPLY WITH THESE INSTRUCTIONS MAY CAUSE A FIRE OR CAUSE THE APPLIANCE TO OVERHEAT. ENSURE ALL CLEARANCES (I.E. BACK, SIDE, TOP, VENT, MANTEL, FRONT, ETC.) ARE CLEARLY MAINTAINED.
  • Page 28: Electrical Connection

    6.0 ELECTRICAL CONNECTION WARNING DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. CALL A QUALIFIED SERVICE TECHNICIAN IMMEDIATELY TO HAVE THE APPLIANCE INSPECTED FOR DAMAGE TO THE ELECTRICAL CIRCUIT. RISK OF ELECTRICAL SHOCK OR EXPLOSION. DO NOT WIRE 110V TO THE VALVE OR TO THE APPLIANCE WALL SWITCH.
  • Page 29: Receptacle Wiring Diagram

    RECEPTACLE WIRING DIAGRAM ELECTRICAL BOX WIRE (BLACK) 3 PRONG NUTS RECEPTACLE L1 (BLACK) CABLE (WHITE) CONNECTOR GROUND (GREEN) GROUND (GREEN) SCREW ELECTRICAL L2 (WHITE) BOX COVER OPTIONAL BLOWER INSTALLATION See separate instructions accompanying the blower assembly. W415-1107 / 07.24.12...
  • Page 30: Finishing

    7.0 FINISHING WARNING RISK OF FIRE! NEVER OBSTRUCT THE FRONT OPENING OF THE APPLIANCE. THE FRONT OF THE APPLIANCE MUST BE FINISHED WITH ANY NON-COMBUSTIBLE MATERIALS SUCH AS BRICK, MARBLE, GRANITE, ETC., PROVIDED THAT THESE MATERIALS DO NOT GO BELOW THE SPECIFIED DIMENSION AS ILLUSTRATED. DO NOT STRIKE, SLAM OR SCRATCH GLASS.
  • Page 31 With the control doors pulled open, you can now lift the hearth strip up and away from the front of the appliance. The curtain assembly can be removed by lifting the rod out from the three hooks at the top inside edge of the door opening.
  • Page 32: Log Shipping Bracket

    LOG SHIPPING BRACKET Before installing the logs, you must fi rst remove the log shipping bracket. Remove the two screws holding the shipping bracket in place. Lift up to remove. Discard once removed. Replace the screws to seal the fi rebox. SHIPPING BRACKET REMOVE...
  • Page 33: Andiron Placement

    RETAINER Secure the Left Panel and Right Panel using the retainers located in the top left and right corners of the fi rebox. To install the Front Left , Centre , and Right Hearth Panels you must fi rst remove one of the Right or Left End Hearth Retainers.
  • Page 34: Log Placement

    LOG PLACEMENT WARNING FAILURE TO POSITION THE LOGS IN ACCORDANCE WITH THESE DIAGRAMS OR FAILURE TO USE ONLY LOGS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY. LOGS MUST BE PLACED IN THEIR EXACT LOCATION IN THE APPLIANCE. DO NOT MODIFY THE PROPER LOG POSITIONS, SINCE APPLIANCE MAY NOT FUNCTION PROPERLY AND DELAYED IGNITION MAY OCCUR.
  • Page 35: Charcoal Embers

    CHARCOAL EMBERS Randomly place the charcoal embers along the front and sides of the log support tray in a realistic manner. Fine dust found in the bottom of the bag should not be used. NOTE: Charcoal embers are not to be placed on the burner. 32.1 VERMICULITE Sprinkle vermiculite around the charcoal embers.
  • Page 36: Remote And Valve Access

    8.0 REMOTE AND VALVE ACCESS The control area can be accessed either through the control door or through the access panel inside the fi re- box. The bulkhead fi ttings that are part of the gas supply to the burners can be accessed through the bulkhead access plate.
  • Page 37: Control Module Removal

    CONTROL MODULE REMOVAL Remove access panel from inside the fi rebox. Unplug the control module from the junction box. Pull up on the control module being held down with Velcro and disconnect the plugs (fan, aux). Remove wiring harness from the front of the casing.
  • Page 38: Operation

    9.0 OPERATION WARNING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH THE GLASS DOOR OPENED OR REMOVED.
  • Page 39: Hand Held Remote Operations

    HAND HELD REMOTE OPERATIONS Press the ON/OFF key on the transmitter. The transmitter display will show all active icons on the screen. A single “beep” from the receiver will confi rm reception of the command. BLUE LCD DISPLAY ON/OFF KEY THERMOSTAT KEY UP/DOWN ARROW KEY...
  • Page 40: Smart Thermostat

    SMART THERMOSTAT The Smart Thermostat function adjusts the fl ame height according to the difference °F between the set temperature and the actual room temperatures. As the room SMART temperature gets closer to the set point the Smart Function will automatically adjust the fl...
  • Page 41: Child Proof Function

    CHILD PROOF FUNCTION This function will lock the keys to avoid unsupervised operation. °F Press the MODE and UP keys at the same time. To de-activate this function, press the MODE and UP keys at the same time. 35.10 9.10 NIGHT LIGHTS The auxiliary function controls the AUX power outlet on °F °F...
  • Page 42: In The Event Of A Power Failure

    9.12 IN THE EVENT OF A POWER FAILURE If the receiver is equipped with batteries they will enable fl ame height control, ON/OFF or thermostat function to control the fi replace during a power failure. Refer to “APPLIANCE OPERATION” section when communications between receiver and transmitter have been lost.
  • Page 43: Operating Instructions

    10.0 OPERATING INSTRUCTIONS WARNING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. NEVER LEAVE CHILDREN OR OTHER AT RISK INDIVIDUALS ALONE WITH THE APPLIANCE. ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RUN OUT WITH THE GLASS DOOR OPENED OR REMOVED.
  • Page 44: Adjustments

    11.0 ADJUSTMENTS 11.1 PILOT BURNER ADJUSTMENT Adjust the pilot screw to provide properly sized fl ame. Turn in a clockwise direction to reduce the gas fl ow. Check Pressure Readings: Inlet pressure can be checked by turning screw (A) counter- clockwise 2 or 3 turns and then placing pressure gauge tubing over the test point.
  • Page 45: Flame Characteristics

    11.3 FLAME CHARACTERISTICS It’s important to periodically perform a visual check of the pilot and burner fl ames. Compare them to the illustration provided. If any fl ames appear abnormal call a service person. PILOT BURNER ELECTRODE FLAME SENSOR FLAME MUST ENVELOP UPPER 3/8”...
  • Page 46: Maintenance

    12.0 MAINTENANCE MAINTENANCE MAINTENANCE WARNING MAINTENANCE TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE. APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED. DO NOT USE ABRASIVE CLEANERS. CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.
  • Page 47: Glass / Door Replacement

    12.2 GLASS / DOOR REPLACEMENT WARNING DO NOT USE SUBSTITUTE MATERIALS. GLASS MAY BE HOT, DO NOT TOUCH GLASS UNTIL COOLED. CARE MUST BE TAKEN WHEN REMOVING AND DISPOSING OF ANY BROKEN DOOR GLASS OR DAMAGED COMPONENTS. BE SURE TO VACUUM UP ANY BROKEN GLASS FROM INSIDE THE APPLIANCE BEFORE OPERATION.
  • Page 48: Replacements

    W680-0015 THERMOPILE W010-2763 NATURAL GAS PILOT ASSEMBLY W010-2808 PROPANE GAS PILOT ASSEMBLY W455-0070 NG PILOT INJECTOR W455-0068 LP PILOT INJECTOR W385-0334 NAPOLEON® LOGO W290-0116 DOOR GASKET W010-1797 FIRESTOP ASSEMBLY W660-0086 SWITCH, FAN CONTROL W660-0071 REMOTE TRANSMITTER W660-0104 SWITCH, PROFLAME S-RECEIVER...
  • Page 49 COMPONENTS REF NO. PART NO. DESCRIPTION W010-2164 CONTROL DOOR ASSEMBLY W290-0154 BULKHEAD ACCESS GASKET W290-0153 BURNER GASKET GL-659 LOG SET W361-0016 GLOWING EMBERS W550-0001 CHARCOAL EMBERS W135-0316 REAR LOG #1 W135-0307 RIGHT MIDDLE LOG #2 W135-0308 LEFT MIDDLE LOG #3 W135-0311 FRONT CROSSOVER LOG #4 W135-0318...
  • Page 50 ROOF TERMINAL KITS REF NO. PART NO. DESCRIPTION GD610 1/12 TO 7/12 PITCH GD611 8/12 TO 12/12 PITCH GD612 FLAT ROOF W490-0075 8/10 INNER OUTER SLEEVE W670-0008 8/10 TERMINAL W170-0016 STORM COLLAR W010-1798 ROOF SUPPORT W263-0083 ROOF FLASHING 1/12-7/12 PITCH W263-0084 ROOF FLASHING 8/12-12/12 PITCH W415-1107 / 07.24.12...
  • Page 51 ACCESSORIES REF NO. PART NO. DESCRIPTION W573-0007 HI-TEMP SEALANT GD501 HEAT GUARD GA-566 HOT AIR DISTRIBUTION KIT GA-72 HOT AIR EXHAUST KIT GA-70 EXTENSION KIT, 5FT FLEX VENT W010-0370 WALL SUPPORT ASSEMBLY W175-0249 10” COUPLER W175-0002 8” COUPLER W175-0260 CONVERSION KIT - NG TO LP W175-0261 CONVERSION KIT - LP TO NG CP90...
  • Page 52: Troubleshooting

    14.0 TROUBLESHOOTING WARNING ALWAYS LIGHT THE PILOT WHETHER FOR THE FIRST TIME OR IF THE GAS SUPPLY HAS RAN OUT, WITH THE GLASS DOOR OPEN OR REMOVED. TURN OFF THE GAS AND ELECTRICAL POWER BEFORE SERVICING THE APPLIANCE. APPLIANCE MAY BE HOT, DO NOT SERVICE UNTIL APPLIANCE HAS COOLED. DO NOT USE ABRASIVE CLEANERS.
  • Page 53 SYMPTOM PROBLEM TEST SOLUTION Exhaust fumes Appliance is spilling. Check door seal. smelled in room, Check for exhaust damage. headaches. Check that venting is installed correctly. Room is in negative pressure; increase fresh air supply. Pilot will not light. Wiring. Verify the wire for the sensor and the wire for the ignitor Makes noise with are connected to the correct terminals (not reverse) on...
  • Page 54 SYMPTOM PROBLEM TEST SOLUTION Pilot sparks but Gas supply. Verify that the incoming gas line ball valve is “Open”. will not light. Verify that the inlet pressure reading is within acceptable limits, inlet pressures must not exceed 14” W.C. Module is not grounded. Verify the value and pilot assemblies are properly grounded to the metal chassis of the fi...
  • Page 55: Warranty

    All parts replaced under the President’s Limited Lifetime Warranty Policy are subject to a single claim. During the fi rst 10 years NAPOLEON® will replace or repair the defective parts covered by the lifetime warranty at our discretion free of charge. From 10 years to life, NAPOLEON®...
  • Page 56 W415-1107 / 07.24.12...

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