KitchenAid W10815169A User Manual page 35

First try the solutions suggested here or visit our website at www.kitchenaid.custhelp.com.
If you experience
Ice and Water (cont.)
The water and ice
dispenser will not
operate properly. (cont.)
The ice dispenser
jams while dispensing
crushed ice.
Water is leaking or
dripping from the
dispenser system.
NOTE: A few drops of
water after dispensing
are normal.
Water continues to
drip from the dispenser
beyond the first few
drops.
Water is leaking from the
back of the refrigerator.
Water from the dispenser
is warm.
TROUBLESHOOTING
Possible Causes
A reverse osmosis water filtration
system is connected to the cold
water supply.
The water filter may be clogged.
The water filter is installed incorrectly. Remove the water filter and reinstall. See "Water Filtration
The refrigerator door or freezer
drawer is not closed completely.
The refrigerator doors were recently
removed.
Ice is clogged in the ice storage bin
or ice is blocking the ice delivery
chute.
Crushed ice is blocking the ice
delivery chute.
The glass was not held under the
dispenser long enough.
The refrigerator has just been
installed.
The water filter was recently installed
or replaced.
There may be a loose water
connection.
The water line connections were not
fully tightened.
Recently removed the doors and
did not fully tighten water line
connection.
Water from the dispenser is chilled to
50°F (10°C).
The refrigerator has just been
installed.
A large amount of water was recently
dispensed.
Water has not been recently
dispensed.
The refrigerator is not connected to
a cold water pipe.
A reverse osmosis water filtration system can decrease water
pressure. See "Water Supply Requirements" section.
Remove the water filter and operate dispenser. If water flow
increases, your filter is clogged and needs to be replaced.
See "Water Filtration System" section.
System" section.
Close the door or drawer firmly. If it does not close completely,
see "The doors will not close completely" section.
Make sure the water dispenser wire/tube assembly has been
properly reconnected at the top of the refrigerator door. See
"Refrigerator Leveling and Door Closing" section.
Remove the ice clogging the storage bin and delivery chute
using a plastic utensil if necessary. Clean the ice delivery chute
and the bottom of the ice storage bin using a warm, damp cloth,
then dry both thoroughly. To avoid clogging and to maintain a
fresh supply of ice, empty the storage bin and clean both the
storage bin and delivery chute every 2 weeks.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Flushing the water system removes air from the lines which
causes the water dispenser to drip. Flush the water system.
See "Water and Ice Dispensers" section.
Flushing the water system removes air from the lines which
causes the water dispenser to drip. Flush the water system.
See "Water and Ice Dispensers" section.
Check for water in bottom of refrigerator compartment, hinge
area, or by household connection in back of product.
See "Connecting the Water" section.
See "Refrigerator Leveling and Door Closing" section.
This is normal.
Allow 24 hours after installation for the water supply to cool
completely.
Allow 3 hours for the water supply to cool completely.
The first glass of water may not be cool. Discard the first glass
of water dispensed.
Make sure the refrigerator is connected to a cold water pipe.
See "Water Supply Requirements" section.
Solution
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