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Troubleshooting
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Also, refer to the Reference Manual (PDF format) for further details on how to use this
camera (Aiv).
Problem
The camera is on
but does not
respond.
The camera
cannot be turned
on.
The camera turns
off without
warning.
The monitor is
blank.
The camera
becomes hot.
30
Technical Notes
Wait for recording to end.
If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert the
battery or batteries or, if you are using an AC adapter,
disconnect and reconnect the AC adapter.
Note that although any data currently being recorded
will be lost, data that have already been recorded will not
be affected by removing or disconnecting the power
source.
The battery is exhausted.
The camera automatically turns off to save power (auto
off function).
The camera and battery may not work properly at low
temperatures.
The inside of the camera has become hot. Leave the
camera off until the inside of the camera has cooled, and
then try turning it on again.
The camera is off.
The camera automatically turns off to save power (auto
off function).
The flash lamp flashes while the flash is charging. Wait
until charging is complete.
The camera is connected to a TV or computer.
The camera and smart device are connected using a
Wi-Fi connection and the camera is being operated by
remote control.
The camera may become hot when used for an extended
period of time to shoot movies or when used in a hot
environment; this is not a malfunction.
Cause/Solution
A
–
3, 4, 28
14
27
–
6
14
–
–
–
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