Whirlpool W10805717B User Manual page 35

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product-help.
If you experience
Ice and Water (cont.)
The ice maker is not
producing ice or is not
producing enough ice.
(cont.)
The ice cubes are hollow
or small.
NOTE: This is an
indication of low water
pressure.
Off-taste, odor, or gray
color in the ice or water
The water-and-ice
dispenser will not
operate properly.
Possible Causes
The refrigerator door is not closed
completely.
A large amount of ice was recently
removed.
An ice cube is jammed in the ice
maker ejector arm.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to your cold
water supply.
The water shut-off valve is not fully
open.
There is a kink in the water source
line.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to your cold
water supply.
Questions remain regarding water
pressure.
Newly installed refrigerator requires
flush of water system.
Recently installed or replaced
plumbing connections. New
plumbing connections can cause
discolored or off-flavored ice and
water.
Using a water supply connection type
other than recommended.
The ice has been stored too long.
The water has been stored too long.
Odor from stored food has
transferred to the ice.
There are minerals (such as sulfur) in
the water.
There is a water filter installed on the
refrigerator.
The water filter needs to be replaced.
The refrigerator is not connected to
a water supply or the water supply
shut-off valve is not turned on.
Close the door firmly. If it does not close completely, see "The
doors will not close completely" in this table.
Allow sufficient time for ice maker to produce more ice. See "Ice
Maker and Ice Storage Bin" section for ice production rates.
Remove ice from the ejector arm with a plastic utensil.
Remove the water filter and operate the ice maker. If ice volume
improves, then the filter may be clogged or incorrectly installed.
Replace filter or reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements" section.
Turn the water shut-off valve fully open.
A kink in the line can reduce water flow. Straighten the water
source line.
Remove filter and operate ice maker. If ice quality improves, then
the filter may be clogged or incorrectly installed. Replace filter or
reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements" section.
Call a licensed, qualified plumber.
Flush the water system. See "Water and Ice Dispensers" section
for water system flushing instructions.
Discard the ice and wash the ice storage bin. Flush the water
system with 3 gal (12 L) of water. Allow 24 hours for the ice
maker to make new ice and discard the first 3 batches of ice
produced.
It is recommended to use copper tubing or Whirlpool
line, Part Number 8212547RP. See "Connect to Water Line"
section.
Discard ice, and wash ice storage bin. Allow 24 hours for ice
maker to make new ice.
Dispense at least 1 qt (1 L) of water per week to maintain a fresh
supply.
Use airtight, moisture-proof packaging to store food.
A water filter may need to be installed to remove the minerals.
Gray or dark discoloration in ice may indicate that the water
filtration system needs additional flushing. Flush the water
system after installing and before using a new water filter. See
"Water and Ice Dispensers" section for water filter flushing
instructions.
Replace the disposable water filter at least every 6 months or
when indicated. See "Water Filtration System" section.
Connect the refrigerator to the water supply and turn the water
shutoff valve fully open.
Solution
supply
®
35