SMA SUNNY TRIPOWER 12000TL-US Installation Manual page 50

10 Troubleshooting
Event number Message, cause and corrective measures
8710
Timeout in communication for cos-Phi spec.
Communication to the system control absent. Depending on the fall-back set-
ting, either the last received values will be retained or the displacement power
factor will be set to the set value.
Corrective measures:
9002
SMA Grid Guard code invalid
The SMA Grid Guard code entered is incorrect. The operating parameters are
still protected and cannot be changed.
Corrective measures:
9003 Grid parameter locked
The parameters are now locked. You cannot change the parameters.
Corrective measures:
9005
Changing of grid parameters not possible > Ensure DC supply.
PV power is too low for setting the country data set. As soon as sufficient irra-
diation is available, the inverter assumes the setting automatically.
27301 Update communication
The inverter is updating the communication component.
27302 Update main CPU
The inverter is updating the inverter component.
27312
Update completed
The inverter has successfully completed the update.
27103
Set parameter
The inverter is setting the parameters.
27104 Parameters set successfully
The inverter is setting the parameters.
27107 Update file OK
The update file found is valid.
27108
SD card is read
The inverter is currently reading the SD memory card.
27109 No new update SDcard
There are no update files relevant for this inverter on the SD memory card or
the available update has already been carried out.
50 STPTL-US-10-IA-xx-17
• Ensure that the connection to the system manager (e.g.
Sunny Home Manager) is intact and that no cables are damaged or that
no plugs have been pulled.
• Enter the correct SMA Grid Guard code.
• Unlock the parameters with the SMA Grid Guard code.
SMA Solar Technology America LLC
Installation Manual