Lenovo ThinkPad X260 User Manual
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Lenovo ThinkPad X260 User Manual

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  • Page 1 ThinkPad X260 User Guide...
  • Page 2 • “Important safety information” on page vi • Appendix F “Notices” on page 157 ® The latest Safety, Warranty, and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at: http://www.lenovo.com/UserManuals First Edition (December 2015) ©...

  • Page 3: Table Of Contents

    ... . . Chapter 4. You and your computer . . 45 Accessing Lenovo programs ..Accessibility and comfort ..
  • Page 4 Lenovo Support Web site..Computer stops responding ..Calling Lenovo ... . . Spills on the keyboard ..
  • Page 5 Japan notice for ac power cord ..China RoHS....Lenovo product service information for Taiwan ....
  • Page 6 ThinkPad X260 User Guide...

  • Page 7: Read This First

    © Copyright Lenovo 2015...

  • Page 8: Important Safety Information

    The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty. For more information, see “Warranty Information” in the Safety, Warranty, and Setup Guide that comes with your computer.

  • Page 9: Conditions That Require Immediate Action

    Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement.

  • Page 10: Power Cords And Power Adapters

    To prevent possible overheating, do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet. viii ThinkPad X260 User Guide...

  • Page 11: Extension Cords And Related Devices

    Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. © Copyright Lenovo 2015...

  • Page 12: External Devices

    Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty.

  • Page 13: Notice For Built-In Rechargeable Battery

    Lenovo-authorized repair facility or technician. Only recharge the battery strictly according to instructions included in the product documentation. The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. Notice for non-rechargeable coin-cell battery DANGER Do not attempt to replace the non-rechargeable coin-cell battery.

  • Page 14: Electrical Current Safety Information

    2. First, attach all cables to devices. 2. First, remove power cords from outlets. 3. Attach signal cables to connectors. 3. Remove signal cables from connectors. 4. Attach power cords to outlets. 4. Remove all cables from devices. 5. Turn devices ON. ThinkPad X260 User Guide...

  • Page 15: Liquid Crystal Display (Lcd) Notice

    50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332-1.

  • Page 16: Additional Safety Information

    WARNING: Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Save these instructions. ThinkPad X260 User Guide...

  • Page 17: Chapter 1. Product Overview

    “Specifications” on page 11 • “Operating environment” on page 11 • “Lenovo programs” on page 12 Locating computer controls, connectors, and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer.

  • Page 18: Right-Side View

    TrackPoint buttons Trackpad The keyboard contains the Lenovo-unique ThinkPad pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from a typing position. For more information, see “ThinkPad pointing device” on page 19.
  • Page 19 7: Start the Power Manager program, click the Global Power Settings tab, and then follow the instructions on the screen. • For Windows 10: Start the Lenovo Settings program, click Power, and then follow the instructions on the screen. For instructions on how to start the programs, see “Accessing Lenovo programs” on page 12.
  • Page 20 Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature.

  • Page 21: Left-Side View

    Left-side view Note: Depending on the model, your computer might look different from the following illustration. Power connector Fan louvers ® HDMI™ connector Mini DisplayPort connector USB 3.0 connectors Smart-card slot (available on some models) Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the batteries.

  • Page 22: Bottom View

    Your computer is equipped with a pair of stereo speakers. Status indicators This topic helps you locate and identify the various status indicators on your computer. Note: Depending on the model, your computer might look different from the following illustrations. ThinkPad X260 User Guide...
  • Page 23 Speaker-mute indicator When the speaker-mute indicator is on, the speakers are muted. Microphone-mute indicator When the microphone-mute indicator is on, the microphones are muted. Camera-status indicator When the camera-status indicator is on, the camera is in use. System-status indicators The indicator in the ThinkPad logo on the lid and the indicator in the center of the power button show the system status of the computer.

  • Page 24: Locating Important Product Information

    Machine type and model information The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. Depending on the computer model, the machine type and model label might be located on the computer cover, under the battery, or on the power adapter.

  • Page 25: Labels For The Windows Operating Systems

    Lenovo. Note: Do not remove or replace a preinstalled wireless module by yourself. For module replacement, you must contact Lenovo Service first. Lenovo is not responsible for any damage caused by unauthorized replacement. • For a user-replaceable wireless WAN module, this label directs you to consult this user guide for the actual FCC ID and IC certification number.

  • Page 26: Features

    • Brightness control • Integrated camera and microphones on the computer display (available on some models) Keyboard • Six-row keyboard (with backlight function available on some models) • Function keys • TrackPoint pointing device and trackpad ThinkPad X260 User Guide...

  • Page 27: Specifications

    Interface • 4-in-1 digital media card reader • Audio connector • HDMI connector • Mini DisplayPort connector • Always On USB 3.0 connector • Two USB 3.0 connectors • RJ45 Ethernet connector • Smart-card reader (available on some models) • Docking station connector (available on some models) GPS and wireless features •...

  • Page 28: Lenovo Programs

    3. If you still do not find the program in the program list, search for the program in the search box. Note: If you are using the Windows 7 operating system, some Lenovo programs are ready to be installed. You cannot find these programs through the above methods unless you have installed them first. To install these Lenovo programs, access the Lenovo PC Experience program, click Lenovo Tools, and then follow the instructions on the screen.
  • Page 29 • Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn about what you can do with your computer.
  • Page 30 Lenovo ID The Lenovo ID program enables you to create and manage your Lenovo ID. With a Lenovo ID, you can connect to everything Lenovo through a single account. (Windows 10) Use your Lenovo ID for quick and simple authentication and then enjoy the various services provided by Lenovo.

  • Page 31: Chapter 2. Using Your Computer

    “Using a flash media card or a smart card” on page 33 Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. In addition, some locations offer extended privileges and services to registered users.

  • Page 32: Getting Help About The Windows Operating System

    • For Windows 7: Open the Start menu and click Help and Support. • For Windows 10: Open the Start menu and click Get started from the right panel. Additionally, you can search from the taskbar to find help, apps, files, settings, and so on. ThinkPad X260 User Guide...

  • Page 33: Special Keys

    Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations Note: Depending on the model, your computer might look different from the following illustration. The keyboard contains an Fn key and a row of function keys You can configure the Fn key and function keys in the Keyboard Properties window by doing the following: 1.
  • Page 34 • Fn+K: Has the same function as the ScrLK key on the conventional keyboard. • Fn+P: Has the same function as the Pause key on the conventional keyboard. • Fn+S: Has the same function as the SysRq key on the conventional keyboard. ThinkPad X260 User Guide...

  • Page 35: Windows Key

    Windows key Note: Depending on the model, your computer might look different from the following illustration. Press the Windows key to open the Start menu. You also can use the Windows key together with another key to achieve other functions. For details, refer to the help information system of the Windows operating system.

  • Page 36: Trackpoint Pointing Device

    Then you can scroll through the document, Web site, or apps. Trackpad The entire trackpad surface is sensitive to finger touch and movement. You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. ThinkPad X260 User Guide...

  • Page 37: Trackpad Touch Gestures

    The trackpad can be divided into two zones by its function: Left-click zone (primary-click zone) Right-click zone (secondary-click zone) To use the trackpad, refer to the following instructions: • Point Slide one finger across the surface of the trackpad to move the pointer accordingly. •...

  • Page 38: Replacing The Cap Of The Pointing Stick

    After you use the cap for a period of time, you might consider replacing the cap with a new one. To get a new cap, contact Lenovo Customer Support Center. See “Calling Lenovo” on page 136.

  • Page 39: Customizing The Thinkpad Pointing Device

    Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently. For example, you can choose to enable the TrackPoint pointing device, the trackpad, or both. You also can disable or enable the touch gestures. To customize the ThinkPad pointing device, do the following: 1.

  • Page 40: Checking The Battery Status

    Power off display. • Sleep mode In sleep mode, your work is saved to memory, and then the storage drive and the computer display are turned off. When your computer wakes up, your work is restored within seconds. ThinkPad X260 User Guide...

  • Page 41: Handling The Battery

    Do not attempt to disassemble or modify the battery pack. Attempting to do so can cause an explosion, or liquid leakage from the battery pack. A battery pack other than the one specified by Lenovo, or a disassembled or modified battery pack is not covered by the warranty.

  • Page 42: Connecting To The Network

    The battery pack is a consumable supply. If your battery begins to discharge too quickly, replace the battery pack with a new one of the type recommended by Lenovo. For more information about replacing the battery pack, contact your Customer Support Center.

  • Page 43: Ethernet Connections

    Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernet feature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.
  • Page 44 Note: The wireless WAN service is provided by authorized service providers in some countries. Tips for using the wireless WAN feature To achieve the best connection, use the following guidelines: • Keep your computer away from your body. ThinkPad X260 User Guide...
  • Page 45 • Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees. • Place your computer away from concrete or brick walls that might dampen cellular signals. • Best reception will be available near windows and other locations where cellular phone reception is the strongest.

  • Page 46: Using An External Display

    Note: To use a wireless display, ensure that both your computer and the external display support the Wi-Di or Miracast feature. ® – For Windows 7: Start the Intel Wi-Di program. Select the desired wireless display in the list and follow the instructions on the screen. ThinkPad X260 User Guide...

  • Page 47: Choosing A Display Mode

    – For Windows 10: Do one of the following: – Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Devices ➙ Connected devices ➙ Add a device. –...

  • Page 48: Using The Camera

    – Open the Camera app and click the settings icon in the upper-right corner. Follow the instructions on the screen to configure the camera settings as desired. – Click Lenovo Settings from the Start menu. Then click Camera. Follow the instructions on the screen to configure the camera settings as desired.

  • Page 49: Using A Flash Media Card Or A Smart Card

    Using a flash media card or a smart card Your computer has a media-card-reader slot. It supports the following cards: • MultiMediaCard (MMC) • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your computer does not support the content protection for recordable media (CPRM) feature for the SD card.
  • Page 50 Note: If you do not remove the card from your computer after you eject the card from the Windows operating system, the card can no longer be accessed. To access the card, you must remove it first, and then insert it again. ThinkPad X260 User Guide...

  • Page 51: Chapter 3. Enhancing Your Computer

    You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.
  • Page 52 USB 2.0 connectors: Used to connect devices that are compatible with USB 2.0. USB 3.0 connector: Used to connect devices that are compatible with USB 3.0. Ethernet connector: Used to connect the docking station to an Ethernet LAN. ThinkPad X260 User Guide...
  • Page 53 Note: If you need to use an Ethernet connector or an external display connector when your computer is attached to a docking station, use the Ethernet connector or the external display connector on the docking station, instead of the one on the computer. ac power connector: Used to connect the ac power adapter.
  • Page 54 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad X260 User Guide...
  • Page 55 Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. ThinkPad Ultra Dock Front view Power button: Press the power button to turn on or turn off the computer.
  • Page 56 VGA connector: Used to connect the computer to a VGA-compatible video device, such as a VGA monitor. Audio connector: Used to connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the audio connector to listen to the sound from the computer. ThinkPad X260 User Guide...

  • Page 57: Attaching A Thinkpad Docking Station

    Security-lock slot: To protect your docking station from theft, you can use a security cable lock, such as a Kensington-style cable lock, that fits this security-lock slot to lock your docking station to a desk, table, or other non-permanent fixture. Attaching a ThinkPad docking station To attach your computer to a supported ThinkPad docking station, do the following: Note: The ThinkPad Basic Dock does not have the system lock.

  • Page 58: Detaching A Thinkpad Docking Station

    • Do not use the connector combinations as shown in the following illustrations for connecting multiple displays. Otherwise, one of the displays will not work. ThinkPad X260 User Guide...
  • Page 59 – ThinkPad Pro Dock – ThinkPad Ultra Dock • For the ThinkPad Ultra Dock, a maximum of three displays (including your computer display) can work at the same time. As a result, if you connect three external displays to the ThinkPad Ultra Dock, the display connected to the VGA connector will not work when your computer display is on.

  • Page 60: Security Features

    • When the key is in position 2, the eject button of the docking station is unlocked, and you can remove your computer. The key-lock indicator is off when the eject button is unlocked. The security cable is locked. ThinkPad X260 User Guide...

  • Page 61: Chapter 4. You And Your Computer

    The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing the latest information and technology to our customers with disabilities. Refer to our accessibility information which outlines our efforts in this area. See “Accessibility information”...

  • Page 62: Comfort

    Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at http://www.lenovo.com/essentials. Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 63 Keyboard shortcut Function Num Lock for five seconds Turn on or turn off Toggle Keys Left Alt+Left Shift+Num Lock Turn on or turn off Mouse Keys Left Alt+Left Shift+PrtScn (or PrtSc) Turn on or turn off High Contrast For more information, go to http://windows.microsoft.com/, and then perform a search using any of the following keywords: keyboard shortcuts, key combinations, shortcut keys.
  • Page 64 Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Industry-standard connectors Your computer provides industry-standard connectors that enable you to connect assistive devices. ThinkPad X260 User Guide...

  • Page 65: Traveling With Your Computer

    1. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader. Each image in the documentation also includes adequate alternative text so that visually impaired users can understand the image when they use a screen reader.
  • Page 66 ThinkPad X260 User Guide...

  • Page 67: Chapter 5. Security

    1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Password ➙ Power-on Password by using the directional keys. 3. Depending on your need, do one of the following: © Copyright Lenovo 2015...

  • Page 68: Supervisor Password

    Note: You might want to record your password and store it in a safe place. Otherwise, if you forget the password, you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled.

  • Page 69: Hard Disk Passwords

    ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forget your supervisor password, Lenovo cannot reset your password. You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.
  • Page 70 2. Type the new password in the Enter New Password field and press Enter; then retype the password in the Confirm New Password field and press Enter. 3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. ThinkPad X260 User Guide...

  • Page 71: Hard Disk Security

    Lenovo cannot reset your passwords or recover data from the hard disk drive. You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 72: Setting The Security Chip

    4. Press Enter. The Security Chip submenu opens. 5. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 6. Set other items that you want to set. ThinkPad X260 User Guide...

  • Page 73: Using The Fingerprint Reader

    • For Windows 7: 1. Start the Fingerprint Manager Pro program. For instructions on how to start the Fingerprint Manager Pro program, see “Lenovo programs” on page 12. 2. Enter the Windows password as required. 3. Click the icon for the finger that you want to enroll, and constantly swipe your corresponding finger across the fingerprint reader until the enrollment completes.
  • Page 74 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the reader in one smooth motion. Do not lift your finger when you are swiping it. ThinkPad X260 User Guide...
  • Page 75 If you forget your hard disk password, Lenovo cannot reset your password or recover data from the storage drive. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the storage drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

  • Page 76: Notice On Deleting Data From Your Internal Storage Drive

    • Move the data to the Recycle Bin, and then empty the Recycle Bin. • Delete the data. • Format your storage drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the storage drive back to the factory default settings. ThinkPad X260 User Guide...

  • Page 77: Using Firewalls

    For disposing of data on the solid-state drive, Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool. For disposing of data on the hard disk drive, Lenovo provides the Secure Data Disposal™ tool. Go to http://www.lenovo.com/support to download the tool.
  • Page 78 ThinkPad X260 User Guide...

  • Page 79: Chapter 6. Advanced Configuration

    9. Install the device drivers. See “Installing device drivers” on page 65. 10. Install the Windows 7 fix modules. You can find the Windows 7 fix modules in the C:\SWTOOLS\OSFIXES\ directory. For more information, go to the Microsoft Knowledge Base home page at: http://support.microsoft.com/ © Copyright Lenovo 2015...

  • Page 80: Installing The Windows 10 Operating System

    11. Install the registry patches, for example the Enabling Wake on LAN from Standby for ENERGY STAR patch. To download and install the registry patches, go to the Lenovo Support Web site at: http://www.lenovo.com/support Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program.

  • Page 81: Installing Device Drivers

    USB 3.0 driver. To download the latest device drivers, do the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers. 2. Select your product name to view all the device drivers for your computer. 3. Select the device drivers you that you need, and follow the instructions on the screen.

  • Page 82: Main Menu

    • AC and Battery If you select AC Only, Wake on LAN is enabled only when the ac power adapter is attached. If you select AC and Battery, Wake on LAN is enabled with any power sources. Notes: ThinkPad X260 User Guide...
  • Page 83 Table 2. Config menu items (continued) Menu item Submenu item Value Comments • The magic packet type Wake on LAN requires ac power. • The Wake on LAN function does not work when a hard disk password is set. • Disabled Ethernet LAN Option Load the Ethernet LAN Option ROM to enable startup from an integrated...
  • Page 84 VGA connectors on a docking station. Shared Display Priority • HDMI or WiGig Select the priority between shared display outputs. • Display on dock HDMI, WiGig, and Dock displays share a single display output. This option chooses which one is prioritized. ThinkPad X260 User Guide...
  • Page 85 Table 2. Config menu items (continued) Menu item Submenu item Value Comments If your computer supports the WiGig display, its priority is next to HDMI. Total Graphics Memory • 256 MB Allocate the total memory which Intel internal graphics shares. •...
  • Page 86 If you select 0, use 60 seconds as the default timeout value. If you select 255, the waiting time for establishing a connection is unlimited. Console Type • PC ANSI Select the console type for AMT. • VT100+ ThinkPad X260 User Guide...

  • Page 87: Date And Time Menu

    Table 2. Config menu items (continued) Menu item Submenu item Value Comments • PC-ANSI Note: This console type should match • VT-UTF8 the Intel AMT remote console. Intel NFF Intel NFF control • Disabled This option enables or disables the Intel Network Frame Forwarder (NFF) function.
  • Page 88 Data stored in the fingerprint reader and reset settings to the factory state. As a result, any power-on security features previously enabled will not be able to work until they are re-enabled in the fingerprint software. ThinkPad X260 User Guide...
  • Page 89 Table 3. Security menu items (continued) Menu item Submenu item Value Comments Security Chip Security Chip • Discrete TPM If you select Discrete TPM, you can use a Selection discrete TPM chip with TPM 1.2 mode. If you • Intel PTT select Intel PTT, you can use Intel Platform Trusted technology (PTT) with TPM 2.0 mode.
  • Page 90 • Enabled Smart Card Slot • Disabled If you select Enabled, you can use the smart card reader slot. • Enabled Integrated Camera • Disabled If you select Enabled, you can use the integrated camera. • Enabled ThinkPad X260 User Guide...

  • Page 91: Startup Menu

    Table 3. Security menu items (continued) Menu item Submenu item Value Comments Microphone • Disabled If you select Enabled, you can use the microphones (internal, external, or line-in). • Enabled Fingerprint Reader • Disabled If you select Enabled, you can use the fingerprint reader.
  • Page 92 UEFI enabled operating system. Compatibility Support Module (CSM) is required for booting the legacy operating system. If you select UEFI Only, CSM Support is selectable. For Both or Legacy Only mode, CSM Support is not selectable. ThinkPad X260 User Guide...

  • Page 93: Restart Menu

    Windows environment. When you install a new program, a device driver, or hardware, you might be informed to update the UEFI BIOS. For instructions on how to update the UEFI BIOS, go to: http://www.lenovo.com/ThinkPadDrivers Using system management This topic is primarily intended for the network administrators.

  • Page 94: Setting Management Features

    ThinkPad Setup program: • Wake on LAN • Network Boot sequence • Flash update Note: If a supervisor password has been set, you will be required to enter the supervisor password when you start the ThinkPad Setup program. ThinkPad X260 User Guide...
  • Page 95 Enabling or disabling the Wake on LAN feature When the Wake on LAN feature is enabled and the computer is connected to a LAN, the network administrator can start the computer remotely from a management console, using a remote network-management program. To enable or disable the Wake on LAN feature, do the following: 1.
  • Page 96 ThinkPad X260 User Guide...

  • Page 97: Chapter 7. Preventing Problems

    • Profile your machine at http://www.lenovo.com/support to keep up to date with current drivers and revisions. • Keep up to date for device drivers on other non-Lenovo hardware. You might want to read the device driver information release notes prior to updating for compatibility or known issues.

  • Page 98: Making Sure Device Drivers Are Up-To-Date

    This might eliminate the driver as the potential cause of a problem. Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following: 1. Go to http://www.lenovo.com/ThinkPadDrivers.

  • Page 99: Taking Care Of Your Computer

    Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to use common sense in handling it. By following the important tips in this topic, you will get the most use and enjoyment out of your computer.

  • Page 100: Cleaning The Cover Of Your Computer

    Take care in setting passwords • Remember your passwords. If you forget a supervisor or hard disk password, Lenovo will not reset it, and you might have to replace your system board, or internal storage drive. Taking care of the fingerprint reader The following actions could damage the fingerprint reader or cause it not to work properly: •...
  • Page 101 1. Apply some isopropyl rubbing alcohol to a soft, dust-free cloth. Note: Avoid spraying cleaner directly onto the keyboard. 2. Wipe each keytop surface with the cloth. Wipe the keys one by one; if you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it.
  • Page 102 ThinkPad X260 User Guide...

  • Page 103: Chapter 8. Troubleshooting Computer Problems

    When you are setting up your computer, the Lenovo Solution Center program prompts you to create recovery media, which you can use to restore the storage drive to the factory default state. For more information, see “Performing backup and recovery operations”...

  • Page 104: Spills On The Keyboard

    • Message: 0188: Invalid RFID Serialization Information Area Solution: The EEPROM checksum is not correct (block # 0 and 1). The system board must be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. ThinkPad X260 User Guide...
  • Page 105 • Message: 0189: Invalid RFID configuration information area Solution: The EEPROM checksum is not correct (block # 4 and 5). The system board must be replaced, and the universally unique identifier (UUID) must be reinstalled. Have the computer serviced. • Message: 0190: Critical low-battery error Solution: The computer turned off, because the battery power is low.

  • Page 106: Beep Errors

    Interface Specification. If the user selects No, all data is kept, but the operating system or applications will not be able to create, modify, or delete data in the storage. If this error happens at a service center, Lenovo-authorized service personnel will clean up the non-volatile system UEFI variable storage using the above solution.
  • Page 107 Solution: Make sure that: – The cable is installed correctly. The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub. The maximum allowable distance from the computer to hub is 100 meters.

  • Page 108: Bluetooth Problems

    – When the computer resumes normal operation – When the TrackPoint pointing device is kept pressed for a long time – When the temperature changes • Problem: The TrackPoint pointing device or trackpad does not work. ThinkPad X260 User Guide...

  • Page 109: Keyboard Problems

    Solution: Ensure that the TrackPoint pointing device or trackpad is enabled in the Mouse Properties window. Keyboard problems • Problem: All or some keys on the keyboard do not work. Solution: If an external numeric keypad is connected: 1. Turn off the computer. 2.
  • Page 110 – For Windows 10: Click Display settings ➙ Advanced display settings. Note: If your computer cannot detect the external display, click the Detect button. 4. Select the external display and set Resolution. 5. Do the following: – For Windows 7: Click Advanced settings. ThinkPad X260 User Guide...
  • Page 111 – For Windows 10: Click Display adapter properties. 6. Click the Monitor tab. Check the monitor information to make sure that the monitor type is correct. If the monitor type is correct, click OK to close the window; otherwise proceed with the following steps. 1.
  • Page 112 Note: If your computer cannot detect the external display, click the Detect button. 4. Click the icon for the desired monitor (the Monitor-2 icon is for the external display). 5. Do the following: – For Windows 7: Click Advanced settings. – For Windows 10: Click Display adapter properties. ThinkPad X260 User Guide...

  • Page 113: Audio Problems

    6. Click the Monitor tab. 7. Select the correct screen refresh rate. • Problem: Wrong characters are displayed on the screen. Solution: Did you follow the correct procedure when installing the operating system or program? If you did, have the external display serviced. •...

  • Page 114: Fingerprint Reader Problems

    Realtek HD Audio. Fingerprint reader problems • Problem: The surface of the reader is dirty, stained, or wet. Solution: Gently clean the surface of the reader with a dry, soft, lint-free cloth. ThinkPad X260 User Guide...

  • Page 115: Battery And Power Problems

    Solution: Discharge and recharge the batteries. • Problem: The operating time for fully charged batteries is short. Solution: Discharge and recharge the batteries. If your battery operating time is still short, call Lenovo Customer Service Center. • Problem: The computer does not operate with fully charged batteries.

  • Page 116: Power Problems

    If your computer does not run on battery power, check the following items: 1. If the batteries run out of power, attach ac power adapter to recharge the batteries. 2. If the batteries are charged but the computer does not run, call Lenovo Customer Service Center. A power button problem Problem: The system does not respond, and you cannot turn off the computer.

  • Page 117: Problems With Drives And Other Storage Devices

    – The operating temperature is within the acceptable range. Refer to “Operating environment” on page If the batteries are charged and the temperature is within range, have the computer serviced. • Problem: A critical low-battery error occurs, and the computer immediately turns off. Solution: The battery power is getting low.

  • Page 118: A Software Problem

    Manager window, go to Control Panel and click Hardware and Sound ➙ Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Refer to “Diagnosing problems” on page 87 and run a diagnostic test of the USB connector. ThinkPad X260 User Guide...
  • Page 119 A docking station problem Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation. Solution: Make sure that: • The ac power adapter is connected to the docking station. •...
  • Page 120 ThinkPad X260 User Guide...

  • Page 121: Chapter 9. Recovery Overview

    • “Recovery overview for the Windows 7 operating system” on page 105 • “Recovery overview for the Windows 10 operating system” on page 110 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system. Notes: •...

  • Page 122: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 123: Using The Rescue And Recovery Workspace

    To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 124: Creating And Using A Rescue Medium

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo PC Experience ➙ Lenovo Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.

  • Page 125: Reinstalling Preinstalled Programs And Device Drivers

    Attention: If you need updated device drivers for your computer, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are up-to-date” on page 82.

  • Page 126: Solving Recovery Problems

    1. Open the Start menu and then click Settings. If Settings is not displayed, click All apps to display all programs, and then click Settings ➙ Update & security ➙ Recovery. 2. In the Advanced startup section, click Restart now ➙ Troubleshoot ➙ Advanced options. ThinkPad X260 User Guide...

  • Page 127: Recovering Your Operating System If Windows 10 Fails To Start

    3. Select a desired startup option, and then follow the instructions on the screen. Recovering your operating system if Windows 10 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 10 operating system. This enables you to recover or repair the operating system even if the Windows 10 operating system fails to start.
  • Page 128 ThinkPad X260 User Guide...

  • Page 129: Chapter 10. Replacing Devices

    5. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled when the ac power adapter is reconnected to the computer. © Copyright Lenovo 2015...

  • Page 130: Installing Or Replacing The Micro Sim Card

    Then, slide the micro-SIM-card tray out of the computer 4. To install a micro SIM card, go to step 5. If you are replacing a micro SIM card, gently take the old micro SIM card out of the tray. ThinkPad X260 User Guide...

  • Page 131: Replacing The Removable Battery

    Before you start, print these instructions. Read the important safety information first. See “Important safety information” on page vi. This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems.
  • Page 132 If the rechargeable battery is incorrectly replaced, there is danger of an explosion. The battery contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery away from fire.
  • Page 133 4. Slide the other battery latch to the unlocked position, and detach the battery from the base cover on the right. 5. Remove the battery. Chapter 10 Replacing devices...

  • Page 134: Replacing The Base Cover Assembly

    2. Turn off the computer and disconnect the ac power adapter and all cables from the computer. 3. Close the computer display and turn the computer over. 4. Remove the battery pack. See “Replacing the removable battery” on page 115. 5. Loosen the screws that secure the base cover assembly. ThinkPad X260 User Guide...
  • Page 135 6. Pry up the latches and then remove the base cover assembly. 7. Install the new base cover assembly in place. 8. Tighten the screws to secure the base cover assembly. Chapter 10 Replacing devices...

  • Page 136: Replacing The Internal Storage Drive

    3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 115. 5. Loosen the screws that secure the base cover assembly . Then remove the base cover assembly ThinkPad X260 User Guide...
  • Page 137 6. Remove the screw that secures the storage drive. 7. Slightly lift the storage drive. 8. Disconnect the drive cable from the storage drive. Chapter 10 Replacing devices...
  • Page 138 Note: Your computer might come with a Serial Advanced Technology Attachment (SATA) or Peripheral Component Interconnect Express (PCIe) drive. Ensure that the new storage drive is of the same type with the removed one. Otherwise, the new storage drive might not adapt to the drive cable. ThinkPad X260 User Guide...
  • Page 139 12. Insert the new storage drive and pivot it downward . Ensure that the new storage drive is seated into place. 13. Ensure that the cable is routed under the speaker hook . Install the screw to secure the storage drive. Chapter 10 Replacing devices...

  • Page 140: Replacing The Internal-Storage-Drive Cable And Cable Bracket

    3. Close the computer display and turn the computer over. 4. Remove the removable battery. See “Replacing the removable battery” on page 115. 5. Loosen the screws that secure the base cover assembly . Then remove the base cover assembly ThinkPad X260 User Guide...
  • Page 141 6. Remove the screw that secures the storage drive. 7. Slightly lift the storage drive. 8. Disconnect the drive cable from the storage drive. Chapter 10 Replacing devices...
  • Page 142 9. Remove the screw that secures the cable bracket. 10. Remove the cable bracket. 11. Detach the connector of the drive cable. ThinkPad X260 User Guide...
  • Page 143 12. Attach the connector of the new drive cable. 13. Install the new cable bracket. 14. Install the screw to secure the new cable bracket. Chapter 10 Replacing devices...
  • Page 144 Otherwise, the new drive cable might not adapt to the storage drive. 16. Insert the storage drive and pivot it downward . Ensure that the storage drive is seated into place. ThinkPad X260 User Guide...

  • Page 145: Replacing A Memory Module

    17. Ensure that the cable is routed under the speaker hook . Install the screw to secure the storage drive. 18. Reinstall the base cover assembly and tighten the screws 19. Reinstall the removable battery. See “Replacing the removable battery” on page 115. 20.
  • Page 146 5. Loosen the screws that secure the base cover assembly . Then remove the base cover assembly 6. Open the latches on both sides of the memory slot at the same time , and then remove the memory module ThinkPad X260 User Guide...

  • Page 147: Replacing An M.2 Wireless-Wan Card

    7. Place the notched end of the new memory module toward the contact edge side of the memory slot. Then insert the memory module into the slot at an angle of about 20 degrees . Pivot the memory module downward until it snaps into place .
  • Page 148 6. If a tool is provided with the new card to help you disconnect cables, use the tool to disconnect the cables from the old card. If no such a tool is provided, hold the cable connector with your fingers and gently disconnect each cable from the old card. ThinkPad X260 User Guide...
  • Page 149 7. Remove the screw . The card is released from the secured position and pivots upward 8. Carefully remove the wireless-WAN card out of the slot. 9. Align the notched edge of the new wireless-WAN card with the key in the slot. Then carefully insert the card into the slot.
  • Page 150 12. Reinstall the base cover assembly and tighten the screws 13. Reinstall the removable battery. See “Replacing the removable battery” on page 115. 14. Turn the computer over again. Connect the ac power adapter and all cables. ThinkPad X260 User Guide...

  • Page 151: Chapter 11. Getting Support

    Lenovo to assist you. This section contains information about where to go for additional information about Lenovo and our products, what to do if you experience a problem with your computer, and whom to call for service should it be necessary.

  • Page 152: Using Diagnostic Programs

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 153: Purchasing Additional Services

    • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.
  • Page 154 ThinkPad X260 User Guide...

  • Page 155: Appendix A. Supplemental Information About The Ubuntu Operating System

    Accessing the Lenovo Limited Warranty This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011. You can view the LLW in a number of languages from this Web site. Read the Lenovo Limited Warranty at: http://www.lenovo.com/warranty/llw_02 The LLW also is preinstalled on the computer.
  • Page 156 – 3D graphics – Multiple display • Keyboard – Function keys • Trackpad – Horizontal scrolling – Vertical scrolling • Micro SIM card The following list provides information about components and features that are not supported by Lenovo. ThinkPad X260 User Guide...
  • Page 157 Note: Depending on the model, some of the components and features might not be available on your computer. • Accelerometer • Docking station connector • Fingerprint reader • HDMI 5.1 channel • Hybrid Graphic card • Integrated wireless Wide Area Network (WAN) •...
  • Page 158 ThinkPad X260 User Guide...

  • Page 159: Appendix B. Regulatory Information

    Appendix B. Regulatory Information The latest compliance information is available at http://www.lenovo.com/compliance. Locating of the UltraConnect™ wireless antennas ThinkPad models feature a diversified antenna system built into the display for optimal reception, which enables wireless communication wherever you are. Wireless-LAN antenna (auxiliary) and Wireless-WAN antenna (auxiliary)
  • Page 160 Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations, Lenovo believes they are safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.

  • Page 161: Wireless-Radio Compliance Information

    Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad X260 computer, machine types 20F5 and 20F6. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 162: Industry Canada Class B Emission Compliance Statement

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 163: Korea Class B Compliance Statement

    Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.

  • Page 164: Lenovo Product Service Information For Taiwan

    Lenovo product service information for Taiwan Eurasian compliance mark Brazil audio notice Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo. ThinkPad X260 User Guide...

  • Page 165: Appendix C. Weee And Recycling Statements

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.

  • Page 166: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.

  • Page 167: Battery Recycling Information For Taiwan

    For proper collection and treatment, go to: http://www.lenovo.com/lenovo/environment Battery recycling information for the United States and Canada Appendix C. WEEE and recycling statements...
  • Page 168 ThinkPad X260 User Guide...

  • Page 169: Appendix D. Restriction Of Hazardous Substances Directive (Rohs)

    For more information about Lenovo worldwide compliance on RoHS, go to: http://www.lenovo.com/social_responsibility/us/en/RoHS_Communication.pdf Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Waste Electrical and Electronic Equipment (WEEE). Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management &...

  • Page 170: China Rohs

    China RoHS ThinkPad X260 User Guide...

  • Page 171: Appendix E. Energy Star Model Information

    Windows help information on the computer. The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in sleep mode. If you do not need to have Wake on LAN enabled while the computer is in sleep mode, you can reduce the power consumption and prolong the time in sleep mode, by disabling the setting of Wake on LAN for sleep mode.
  • Page 172 5. Clear the Allow this device to wake the computer check box. 6. Click OK. ThinkPad X260 User Guide...

  • Page 173: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.

  • Page 174: Trademarks

    This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice. To obtain the most up-to-date documentation for your computer, go to: http://www.lenovo.com/support...

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