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10.1.4. Resetting to Factory Defaults
This procedure resets the B-120-HD-MATRIX to factory defaults:
•
EDIDs - 1080p Stereo (embedded EDID 2)
•
I/O - All Outputs set to Input 1
•
1CAT EDIDs cleared, DHCP - Enabled.
Reset Factory Defaults
1. Press DEFAULT
2. Press DEFAULT
3. Press DEFAULT
4. Press DEFAULT
5. Press ENTER
Note: Resetting factory defaults can take up to 2 minutes to complete. Wait until the screen displays an output and
input selection of 1.1 before attempting further setup or use.
11. TROUBLESHOOTING
If issues arise during installation or testing of the B-120-HDMATRIX-8x8, follow these guidelines to troubleshoot.
Use the System Layout chart on the next page to record a description of each part of the system. If a problem
cannot be solved using the methods listed here, fill out the System Layout Chart as completely as possible and
contact Binary™ Tech Support for assistance at 866.838.5052.
11.1. General Troubleshooting Guidelines
•
Always set up the connections between the matrix switcher and all equipment before attempting EDID setup
or testing video and audio to be sure that all displays have been accounted for.
•
Only change one part of a setup at a time when troubleshooting. Changing more than one variable may lead to
inconsistent results.
•
When any issue arises with video or audio, inspect the cable connections first.
•
Try to simplify the signal route when troubleshooting. Remove any additional equipment from between the
source and display as possible, and add one piece back until the issue re-appears.
•
If a source will not work with all displays, or a display will only work with some sources, the issue is usually
either an incorrect EDID for an input, or a source menu is set incorrectly.
•
Swap devices to different ports on the matrix to determine whether issues follow the devices or the ports in
use. Issues following sources are almost always related to the internal settings of the source. Set the source
output to adjust automatically for the EDID of the display. Then set up the EDIDs using a learned EDID from an
output with a problem display, or selecting an embedded EDID compatible with all of the connected displays'
supported resolutions.
11.2. No Signal from Source to Any Display
If a source will not send a signal to any connected display, it is probably due to an issue with the cable in use, the
EDID setting for the input, or the settings in the source:
•
Swap the cable between the source and the input of the matrix for a short, working HDMI cable.
•
Test the source using a different input. If the source works with displays when connected to a different input,
the EDID needs to be changed to one that is compatible with all displays.
•
If the problem follows the source, its output settings are not compatible with the displays in use, or the source is not
working correctly. Test the source and set it up to work by connecting directly to a display with an HDMI cable.
Display Readout (Example)
E-
--
--
DD
D-
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