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Depending on the types of video/audio codecs supported, it might not be possible to play certain
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video and audio files while playing HTML5 Video/Audio.
Video sources from PC-optimized streaming service providers may not play properly on our
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proprietary web browser.
Read Before Playing Photo, Video, or Music Files
Read this information before playing media content.
Limitations on use of photo, video, and music files
The TV supports MSC (Mass Storage Class) USB devices only. MSC is a class designation for mass
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storage devices. Types of MSC devices include external hard drives, flash card readers, and digital
cameras. (USB hubs are not supported.) These kinds of devices must be connected directly to the
USB port. The TV may not be able to recognize a USB device or read the files on the device if it is
connected with a USB extension cable. Do not disconnect USB devices while they are transferring
files.
When connecting an external hard drive, use the USB (HDD) port. We recommend that you use an
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external hard drive with its own power adapter.
Certain digital cameras and audio devices may not be compatible with the TV.
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If there are multiple USB devices connected to the TV, the TV might not be able to recognize some or
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all the devices. USB devices that use high-power input should be connect to the USB [5V, 1A] port.
The TV supports the FAT, exFAT, and NTFS file systems.
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After sorting files in the Folder view mode, the TV can display up to 1,000 files per folder. If the USB
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device contains more than 8,000 files and folders, however, some files and folders might not be
accessible.
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The PTP (Picture Transfer Protocol) connection mode is available only for digital cameras. If you
connect a smartphone or tablet to the TV using PTP mode, the TV will not recognize it.
Certain files, depending on how they are encoded, may not play on the TV.
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Certain files are not supported on all models.
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Troubleshooting
