Samsung UN43KU7500F Service Manual
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Samsung UN43KU7500F Service Manual

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SERVICE
UHD TV
UN**KU7500F
UHD TV
Chassis : UWP60
Model
: UN43KU7500F
UN49KU7500F
UN55KU7500F
UN65KU7500F
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UN43KU7500F

  • Page 1 UHD TV Chassis : UWP60 Model : UN43KU7500F UN49KU7500F UN55KU7500F UN65KU7500F SERVICE Manual UHD TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**KU7500F...
  • Page 2 2-4-1. 2016' 2-4-2. Picture ........................2-24 2-4-3. Smart Things ......................2-25 2-4-4. Viewing the Panel ....................2-26 2-4-5. The Samsung Smart Remote .................2-29 2-4-6. Using Voice Interaction ...................2-31 2-4-7. Supported Resolutions for UHD Input Signals ............2-32 2-4-8. Supported Formats ....................2-33 3. Disassembly and Reassembly ..................3-1 3-1.

  • Page 3: Table Of Contents

    5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Connector ..........................5-3 ANNEX. Exploded View & Part List [UN43KU7500FXZA AA01] ......ANNEX-1 1-1. Exploded View ......................ANNEX-1 1-1-1. Parts List ......................ANNEX-1 2-1. Electrical Parts List ....................ANNEX-2 ANNEX. Exploded View & Part List [UN49KU7500FXZA FA01] ......ANNEX-1 1-1.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2016 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
  • Page 6 1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.
  • Page 7 1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
  • Page 8 1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.
  • Page 9 1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
  • Page 10 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN49KU7500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02643C PRODUCT LCD-SDC; CY-VK049HGLV3V/H,KU6500, BN44-00876A DC VSS-PD BOARD; L55E6_KHS,AC/DC,170W,100 BN94-10789A ASSY PCB MAIN-SDC; LED 6K TV BN63-15236A COVER-TERMINAL SIDE;...
  • Page 11 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN49KU7500FXZA (FA01) R001A BN90-08109A ASSY COVER REAR;LED TV 6K R001A BN96-40127A ASSY COVER P-REAR;49KU6500,PC+ABS-ED20%, R001...
  • Page 12 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00499A KEY CODE-CERTIFICATION;JAZZ-L,Nagra CSC BN97-10979A ASSY SMD;LED 6K ...4 0202-001976 SOLDER-CREAM;LST-309M-K21,20~38um,96.5Sn ...4 DS01A 0401-001056 DIODE-SWITCHING;MMBD4148SE,100V,200mA,SO ...4 0403-001164 DIODE-ZENER;MMSZ5232B,5.32~5.88V,500mW,S ...4 0403-001783 DIODE-ZENER;BZB84-C6V2,5.8~6.6V,300mW,SO ...4 0403-001831 DIODE-ZENER;KDZ12B,12~13.5V,1000mW,SOD-1 ...4...
  • Page 13 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1204-003697 IC-DECODER;SDP1531,FCPBGA,1046P,31x31,GL ...4 1205-004822 IC-SWITCH;TPS22965DSGR,SON,8P,2x2x0.75mm ...4 1205-005325 IC-REPEATER;PS8409QFN48GTR2-A1,QFN,48P,6 ...4 1205-005519 IC-SWITCH;ET20163,SOT23-5,5P,2.95x3.02mm ...4 1404-001731 THERMISTOR-NTC;33Kohm,4050K,1mW/C,TP,1.6 ...4 1405-001232 VARISTOR;6.4V,5.6Vdc,30A,1.6x0.8mm,TP,19 ...4 1405-001271 VARISTOR;35V,20Vdc,5A,1.0x0.5mm,TP,100V, ...4 1405-001381 VARISTOR;11V,8Vdc,30A,1.6x0.8mm,TP,25V,5 ...4 1405-001382...
  • Page 14 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007766 R-CHIP;2Kohm,1%,1/16W,TP,1005 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007798 R-CHIP;10ohm,1%,1/16W,TP,1005 ...4 2007-007830 R-CHIP;14Kohm,1%,1/10W,TP,1608 ...4 2007-007847 R-CHIP;16Kohm,1%,1/10W,TP,1608 ...4 2007-007942 R-CHIP;1Mohm,1%,1/16W,TP,1005 ...4 2007-007981 R-CHIP;180Kohm,1%,1/16W,TP,1005 ...4 2007-008015 R-CHIP;75ohm,1%,1/16W,TP,1005 ...4 2007-008263...

  • Page 15: Connector

    ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-007269 C-CER,CHIP;22000nF,20%,10V,X5R,TP,2012(2 ...4 AD480 2203-007306 C-CER,CHIP;10000nF,10%,25V,X5R,TP,2012,1 ...4 AD480 2203-007513 C-CER,CHIP;10000nF,10%,10V,X5R,TP,1608,0 ...4 AD480 2203-007544 C-CER,CHIP;100nF,10%,50V,X7R,TP,1005,0.5 ...4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,1 ...4 2402-001268 C-AL,SMD;100uF,20%,25V,WT,TP,8x6.3mm ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1.
  • Page 16 4301-000101 BATTERY-ALKALINE;1.5V,1650mAH,LR6,14.5x5 6801-002215 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07921A MANUAL USERS;KU7500,ZA,W/P ANNEX-7...
  • Page 17 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN96-40152A ASSY HOLDER P-CABLE;65KS7500,ABS,BK0007, ...4 BN61-04692A ADHESIVE-AA;SHEET,CLEAR,C043 ...4 BN61-05704A TAPE-DOUBLE FACE;T1.1,W8,Dark Gray,3M #4 ...4 AH089 BN61-13777A HOLDER-CABLE;55KS7500,ABS,T15,BK0007,HB, ...4 AS080 BN63-07556W SHEET-PROTECTION COVER;F-LED,PO,W12,ROLL EH03A BN96-40460A ASSY HOLDER P-RING;55KS7500,ABS,BLACK,V- ...4...
  • Page 18 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN96-40267A ASSY FRAME P-MIDDLE TOP;49KU6500,PC+GF10 ...4 BN60-01377A SPACER-SILICONE;49KU6500,Si,L535,GRAY,T0 ...4 BN61-13483A FRAME-MIDDLE TOP;49KU6500,PC+GF10%,V-2,B BN96-40382A ASSY FRAME P-MIDDLE LEFT RIGHT;49KU6500, ...4 BN60-01378A SPACER-SILICONE;49KU6500,Si,L605,GRAY,T0 ...4 BN61-13485A FRAME-MIDDLE LEFT RIGHT;49KU6500,PC+GF10 BN96-40383A ASSY FRAME P-MIDDLE BOTTOM;49KU6500,PC+G...

  • Page 19: Annex. Exploded View & Part List [Un43Ku7500Fxza Aa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN43KU7500FXZA AA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02645C PRODUCT LCD-AUO; CY-VK043HGAV3V/H,KU6500, BN44-00875A DC VSS-PD BOARD; L40E6_KSM,AC/DC,138W,100 BN94-10788A ASSY PCB MAIN; LED 6K TV BN63-15666A COVER-TERMINAL SIDE;...

  • Page 20: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN43KU7500FXZA (AA01) R001A BN90-08108A ASSY COVER REAR;LED TV 6K R001A BN96-40126A ASSY COVER P-REAR;43KU6500,PC+ABS+ED20%, BN61-04692A...
  • Page 21 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN97-10915A ASSY DRM;JAZZ-L,ATSC,NagSam, MAC, HDCP ...4 BN46-00109H KEY CODE-CERTIFICATION;MAC,TV/AV,General ...4 BN46-00110P KEY CODE-CERTIFICATION;MIRACAST(HDCP2.2) ...4 BN46-00499A KEY CODE-CERTIFICATION;JAZZ-L,Nagra CSC BN97-10978A ASSY SMD;LED 6K ...4 0202-001976 SOLDER-CREAM;LST-309M-K21,20~38um,96.5Sn ...4...
  • Page 22 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1203-008391 IC-DC/DC CONVERTER;AOZ1269QI-02,QFN-23L, ...4 1203-008392 IC-VOL. DETECTOR;S-6414AAB-L800X,TSOT-23 ...4 1203-008454 IC-DC/DC CONVERTER;TPS56528,HSOP8,8,4,89 ...4 1203-008522 IC-DC/DC CONVERTER;SN1501019DDCR,SOT-23, ...4 1203-008551 IC-DC/DC CONVERTER;BM81244,QFN,40P,6x6mm ...4 1203-008655 IC-DC/DC CONVERTER;BM81249MWW,QFN,56,7x7 ...4 1203-008725 IC-POSI.ADJUST REG.;SC4508A,MLPQ,12,4x4m...
  • Page 23 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-002899 R-CHIP;10ohm,1%,1/10W,TP,1608 ...4 2007-007107 R-CHIP;100Kohm,1%,1/16W,TP,1005 ...4 2007-007131 R-CHIP;13Kohm,1%,1/16W,TP,1005 ...4 2007-007132 R-CHIP;15Kohm,1%,1/16W,TP,1005 ...4 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ...4 2007-007137 R-CHIP;1.2Kohm,1%,1/16W,TP,1005 ...4 2007-007138 R-CHIP;27Kohm,1%,1/16W,TP,1005 ...4 2007-007139 R-CHIP;47Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007142...
  • Page 24 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000585 C-CER,CHIP;0.22nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000812 C-CER,CHIP;0.033nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000940 C-CER,CHIP;0.47nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-001428 C-CER,CHIP;470nF,10%,50V,X7R,TP,2012 ...4 AD480 2203-002285 C-CER,CHIP;10nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-002398 C-CER,CHIP;22nF,10%,50V,X7R,TP,1608 ...4 AD480...
  • Page 25 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2801-004021 CRYSTAL-SMD;24.576MHz,20ppm,28-AAN,12pF, ...4 3301-001364 BEAD-SMD;1000ohm,1608,TP,1085ohm/108MHz, ...4 3301-002039 BEAD-SMD;26ohm,1608,TP ...4 3601-001374 FUSE-SURFACE MOUNT;32V,5A,FAST-ACTING,PL ...4 3601-001376 FUSE-SURFACE MOUNT;32V,3A,FAST-ACTING,Hi ...4 3701-001967 CONNECTOR-HDMI;19P,A,FEMALE,AU,0.5mm,BLK ...4 3707-001103 CONNECTOR-OPTICAL;ANGLE,SPDIF,2.5PI ...4 3708-003241 CONNECTOR-FPC/FFC/PIC;96P,0.5mm,SMD-A,AU...
  • Page 26 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07921F MANUAL USERS;KU7500,ZA,W/P,ISO B5 BN96-40152A ASSY HOLDER P-CABLE;65KS7500,ABS,BK0007, ...4 BN61-04692A ADHESIVE-AA;SHEET,CLEAR,C043...
  • Page 27 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 SCREW 6001-002759 SCREW-MACHINE;CH,+,M3,L4,ZPC(BLK),SWRCH1 ...4 SCREW 6001-003016 SCREW-MACHINE;PWH,+,M3.0,L5.0,ZPC(WHT),S ...4 6041-001068 RIVET-PH;SWRCH10A,OD3.2,L4.3,ZPC(WHT) ...4 BN02-00040B TAPE DOUBLE FACE;NNB 32/40/46/55",PET,T0 ...4 BN02-00102B TAPE-FILAMENT;#8917,0.15,25,50,WHITE ...4 BN02-00352B TAPE-OPP;PET,T0.05,W30,L50M,BLK,ULNO.E16 ...4 BN02-00352H TAPE PET;49"MEGA 2,PET,T0.05,W15,L18,BLA...
  • Page 28 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN81-13116A A/S-SOURCE PCB FRONT LEFT;SOURCE PCB FRO BN81-13117A A/S-SOURCE PCB FRONT RIGHT;SOURCE PCB FR BN81-13118A A/S-SOURCE PCB BACK LEFT;SOURCE PCB BACK BN81-13119A A/S-SOURCE PCB BACK RIGHT;SOURCE PCB BAC BN96-39609A ASSY COVER P-SOURCE PCB;43KS7500,EGISECC BN63-15250A...

  • Page 29: Annex. Exploded View & Part List [Un55Ku7500Fxza Fa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN55KU7500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02647C PRODUCT LCD-SDC; CY-VK055HGLV3V/H,KU6500, BN44-00876A DC VSS-PD BOARD; L55E6_KHS,AC/DC,170W,100 BN94-10790A ASSY PCB MAIN-SDC; LED 6K TV BN63-15236A COVER-TERMINAL SIDE;...

  • Page 30: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN55KU7500FXZA (FA01) R001A BN90-08110A ASSY COVER REAR;LED TV 6K R001A BN96-40128A ASSY COVER P-REAR;55KU6500,PC+ABS-ED20%, R001...
  • Page 31 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00499A KEY CODE-CERTIFICATION;JAZZ-L,Nagra CSC BN97-10980A ASSY SMD;LED 6K ...4 0202-001976 SOLDER-CREAM;LST-309M-K21,20~38um,96.5Sn ...4 DS01A 0401-001056 DIODE-SWITCHING;MMBD4148SE,100V,200mA,SO ...4 0403-001164 DIODE-ZENER;MMSZ5232B,5.32~5.88V,500mW,S ...4 0403-001783 DIODE-ZENER;BZB84-C6V2,5.8~6.6V,300mW,SO ...4 0403-001831 DIODE-ZENER;KDZ12B,12~13.5V,1000mW,SOD-1 ...4...
  • Page 32 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1204-003697 IC-DECODER;SDP1531,FCPBGA,1046P,31x31,GL ...4 1205-004822 IC-SWITCH;TPS22965DSGR,SON,8P,2x2x0.75mm ...4 1205-005325 IC-REPEATER;PS8409QFN48GTR2-A1,QFN,48P,6 ...4 1205-005519 IC-SWITCH;ET20163,SOT23-5,5P,2.95x3.02mm ...4 1404-001731 THERMISTOR-NTC;33Kohm,4050K,1mW/C,TP,1.6 ...4 1405-001232 VARISTOR;6.4V,5.6Vdc,30A,1.6x0.8mm,TP,19 ...4 1405-001271 VARISTOR;35V,20Vdc,5A,1.0x0.5mm,TP,100V, ...4 1405-001381 VARISTOR;11V,8Vdc,30A,1.6x0.8mm,TP,25V,5 ...4 1405-001382...
  • Page 33 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007766 R-CHIP;2Kohm,1%,1/16W,TP,1005 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007798 R-CHIP;10ohm,1%,1/16W,TP,1005 ...4 2007-007830 R-CHIP;14Kohm,1%,1/10W,TP,1608 ...4 2007-007847 R-CHIP;16Kohm,1%,1/10W,TP,1608 ...4 2007-007942 R-CHIP;1Mohm,1%,1/16W,TP,1005 ...4 2007-007981 R-CHIP;180Kohm,1%,1/16W,TP,1005 ...4 2007-008015 R-CHIP;75ohm,1%,1/16W,TP,1005 ...4 2007-008263...
  • Page 34 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-007269 C-CER,CHIP;22000nF,20%,10V,X5R,TP,2012(2 ...4 AD480 2203-007306 C-CER,CHIP;10000nF,10%,25V,X5R,TP,2012,1 ...4 AD480 2203-007513 C-CER,CHIP;10000nF,10%,10V,X5R,TP,1608,0 ...4 AD480 2203-007544 C-CER,CHIP;100nF,10%,50V,X7R,TP,1005,0.5 ...4 AD480 2203-008315 C-CER,CHIP;22000nF,20%,25V,X5R,TP,2012,1 ...4 2402-001268 C-AL,SMD;100uF,20%,25V,WT,TP,8x6.3mm ...4 2409-001240 C-ORGANIC,SMD;33uF,20%,25V,LR,TP,7343(1.
  • Page 35 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07921A MANUAL USERS;KU7500,ZA,W/P BN96-40152A ASSY HOLDER P-CABLE;65KS7500,ABS,BK0007, ...4 BN61-04692A ADHESIVE-AA;SHEET,CLEAR,C043...
  • Page 36 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AS080 BN63-07556W SHEET-PROTECTION COVER;F-LED,PO,W12,ROLL EH03A BN96-40460A ASSY HOLDER P-RING;55KS7500,ABS,BLACK,V- ...4 6902-001404 BAG PE;LDPE,T0.05,W80,L100,TRP,N ...4 BN61-13518A HOLDER-WALL RING;55KS7500,ABS,MOLD,BK000 BN92-20178A ASSY BOX;LEDTV 6K BH68-00697A LABEL BOX;ALL,ART,90g,W60,L100,WHT,NO SI BN69-13708B BOX UNIT;55KU7500,CB,DW3,F1,L1345,W170,H...
  • Page 37 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN96-40266A ASSY FRAME P-MIDDLE TOP;55KU6500,PC+GF10 ...4 BN60-01378A SPACER-SILICONE;49KU6500,Si,L605,GRAY,T0 ...4 BN61-13486A FRAME-MIDDLE TOP;55KU6500,PC+GF10%,V-2,B BN96-40376A ASSY FRAME P-MIDDLE LEFT RIGHT;55KU6500, ...4 BN60-01379A SPACER-SILICONE;55KU6500,Si,L685,GRAY,T0 ...4 BN61-13488A FRAME-MIDDLE LEFT RIGHT;55KU6500,PC+GF10 BN96-40378A ASSY FRAME P-MIDDLE BOTTOM;55KU6500,PC+G...

  • Page 38: Annex. Exploded View & Part List [Un65Ku7500Fxza Fa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN65KU7500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02730C PRODUCT LCD-SDC; CY-VK065HGLV3V/H,KU6500, BN44-00873A DC VSS-PD BOARD; L65E6N_KSM,AC/DC,262W,10 BN94-10979A ASSY PCB MAIN; UKU6500R,65 BN63-15236A COVER-TERMINAL SIDE;...

  • Page 39: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN65KU7500FXZA (FA01) R001A BN90-08106A ASSY COVER REAR;LED TV 6K R001A BN96-40129A ASSY COVER P-REAR;65KU6500,PC+ABS+ED20%, R001...
  • Page 40 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN81-12851D A/S PART SET-MECH W/I;UKU6500R,U65KR* BN91-17336A ASSY SHIELD;LED TV 6K BN02-00102K TAPE-FILAMENT;FILAMENT,T0.15,W25,ROLL,WH BN02-00352D TAPE-OPP;PET,T0.05,W20,L50M,BLK,ULNO.E16 BN39-02217E LEAD CONNECTOR-POWER;55K6200,UL21016,12P BN39-02219D LEAD CONNECTOR-SUB ASSY;40KU6300, 43KU63 BN39-02231B LEAD CONNECTOR-SUB ASSY;65KU6500,UL21016 BN44-00873A DC VSS-PD BOARD;L65E6N_KSM,AC/DC,262W,10...
  • Page 41 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 0505-003205 FET-SILICON;DMG4435SSS-13,P,30V,-7.3A,1..4 0505-003391 FET-SILICON;AOD2922,N,100V,8A,140Mohm,18 ...4 0505-003397 FET-SILICON;2N7002K,N,60V,0.38A,1.19ohm, ...4 0505-003507 FET-SILICON;AO3424,N,30V,3.8A,1.4W,SOT-2 ...4 1001-001998 IC-ANALOG MULTIPLEX;NX3DV221GM,USB switc ...4 1103-001564 IC-EEPROM;S-24C512CI-J800,512Kbit,64Kx8, ...4 1105-002704 IC-DDR4 SDRAM;K4F8E304HB-MGCH,LPDDR4-SDR ...4 1105-002751 IC-DDR4 SDRAM;K4F2E3S4HM-MGCJ,LPDDR4-SDR...
  • Page 42 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-001298 R-CHIP;51ohm,5%,1/16W,TP,1005 ...4 2007-002899 R-CHIP;10ohm,1%,1/10W,TP,1608 ...4 2007-007107 R-CHIP;100Kohm,1%,1/16W,TP,1005 ...4 2007-007131 R-CHIP;13Kohm,1%,1/16W,TP,1005 ...4 2007-007132 R-CHIP;15Kohm,1%,1/16W,TP,1005 ...4 2007-007136 R-CHIP;4.7Kohm,1%,1/16W,TP,1005 ...4 2007-007137 R-CHIP;1.2Kohm,1%,1/16W,TP,1005 ...4 2007-007138 R-CHIP;27Kohm,1%,1/16W,TP,1005 ...4 2007-007139...
  • Page 43 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000438 C-CER,CHIP;1nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000489 C-CER,CHIP;2.2nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000585 C-CER,CHIP;0.22nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000812 C-CER,CHIP;0.033nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000940 C-CER,CHIP;0.47nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-002285 C-CER,CHIP;10nF,10%,50V,X7R,TP,1005 ...4 AD480...
  • Page 44 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 3601-001374 FUSE-SURFACE MOUNT;32V,5A,FAST-ACTING,PL ...4 3601-001376 FUSE-SURFACE MOUNT;32V,3A,FAST-ACTING,Hi ...4 3701-001967 CONNECTOR-HDMI;19P,A,FEMALE,AU,0.5mm,BLK ...4 3707-001103 CONNECTOR-OPTICAL;ANGLE,SPDIF,2.5PI ...4 3708-003241 CONNECTOR-FPC/FFC/PIC;96P,0.5mm,SMD-A,AU ...4 EH01 3711-007803 HEADER-BOARD TO CABLE;BOX,12P,1R,1.25mm, ...4 EH01 3711-008098...
  • Page 45 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP EC03 BN39-02189A GENDER CABLE;DC to RCA Cable,3P,L100,UL2 EC03 BN39-02190A GENDER CABLE;DC to RCA Cable,2P,L100,UL2 BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07921F MANUAL USERS;KU7500,ZA,W/P,ISO B5 BN96-40152A ASSY HOLDER P-CABLE;65KS7500,ABS,BK0007, ...4 BN61-04692A ADHESIVE-AA;SHEET,CLEAR,C043...
  • Page 46 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN61-13557A BRACKET-WIRE;55KS7000,SW-C,T1,60,SILVER ...4 BN61-13557K BRACKET-WIRE;55KS7000,SW-C,T1,605,SILVER ...4 CB18 BN61-13608A BRACKET-STAND LINK;55KU6500,HGI,T1.6,NAT ...4 AH358 BN61-13908A HOLDER-REAR;55KS9000,ABS,MOLD,BK0007,HB ...4 BN63-15284A INSULATOR-SOURCE PCB LEFT;65KS8500,PET,B ...4 BN63-15285A INSULATOR-SOURCE PCB RIGHT;65KS8500,PET, ...4 BN63-15668A INSULATOR-SMPS;65KU6500,PC,BLACK,L346,W2...
  • Page 47 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 0204-007315 COATING;CVM92000(VOC),CLEAR,1.06 ..5 BN01-00160A TARGET-CHROMIUM CY;Chromium,99.95%,1800x ..5 FD01 BN63-15376A COVER-DECORATION;65KU6500,PC+ABS+MF17%,M BN96-40653C ASSY CHASSIS FRONT P;65KU6500,Al,SUB ASS ...4 BN61-09308A ADHESIVE-TP;F8K,GREEN,ACRYL ...4 BN61-13545A BRACKET-CORNER;55KU6400,EGI-SECC,T0.5,NA ...4 BN63-15554A SHEET-PROTECTION COVER;49K6200,PO,T0.048...
  • Page 48 2. Product specifications 2. Product Specifications 2-1. Product information Model UN**KU7500F Front View * W : Width H : High D : Depth Detail View Color Front : DARK TITAN / Stand : TITAN SILVER Without Stand 37.9 x 22.2 x 3.7 inches (963.6 x 564.3 x 93.1 mm) 43"...
  • Page 49 2. Product specifications Model UN**KU7500F Flash 1 x eMMC5.0 LPDDR4 1.25GHz 64bit...
  • Page 50 2. Product specifications 2-2. Product specification 2-2-1. Specifications Model UN43KU7500F UN49KU7500F UN55KU7500F UN65KU7500F Item Description Screen Size (Diagonal) 43 inches 49 inches 55 inches 65 inches LCD Panel UHD 60Hz Screen Curvature 3000R 4200R Scanning Frequency Horizontal : 270KHz (TYP)
  • Page 51 2. Product specifications 2-2-2. Detailed Specifications NOTE Design and specifications are subject to change without prior notice. Item UN43KU7500FXZA General Information Product Series Country UNITED STATES Display Screen Size 43" Resolution 3,840 × 2,160 Quantum Dot Display Ultra Black Screen Curvature 3,000R 10 bit Support Video...
  • Page 52 Mobile to TV - Mirroring, DLNA Family Square with S-Cloud Together Play Easy Setup Samsung SMART View App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy Briefing On TV WiDi WiFi Direct...
  • Page 53 Bezel Type Slim Type Slim Front Color Dark Black Light Effect (Deco) Stand Type Y-Shape Swivel (Left/Right) Additional Feature Samsung 3D Instant On Processor Quad-Core SCSA Support Accessibility Voice Guide/Enlarge/High Contrast Digital Clean View One Connect (Jack) Auto Channel Search...
  • Page 54 2. Product specifications Item UN43KU7500FXZA Additional Feature USB HID Support Smart Evolution Support Teletext (TTX) Time Shift V-Chip MBR Support Ultra Clean View Eco Feature Energy Star Eco Sensor Energy Efficiency Class...
  • Page 55 Film Mode Natural Mode Support Peak Illuminator Audio Dolby Digital Plus DTS Codec Sound Output (RMS) Speaker Type 2CH(Down Firing w/Bass Reflex) Woofer Wallmount Sound Mode Multiroom Link TV SoundConnect BT Headset Support Smart TV Samsung SMART TV Apps Games...
  • Page 56 Mobile to TV - Mirroring, DLNA Family Square with S-Cloud Together Play Easy Setup Samsung SMART View App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy Briefing On TV WiDi WiFi Direct...
  • Page 57 Slim Type Slim Front Color Dark Titan Light Effect (Deco) Stand Type Y Shape (Titan Silver) Swivel (Left/Right) Additional Feature Samsung 3D Instant On Processor Quad-Core SCSA Support Accessibility Digital Clean View One Connect (Jack) Auto Channel Search Auto Power Off...
  • Page 58 2. Product specifications Item UN49KU7500FXZA Additional Feature V-Chip MBR Support Ultra Clean View Eco Feature Energy Star Eco Sensor Energy Efficiency Class 2-11...
  • Page 59 Film Mode Natural Mode Support Peak Illuminator Audio Dolby Digital Plus DTS Codec Sound Output (RMS) Speaker Type 2CH(Down Firing w/Bass Reflex) Woofer Wallmount Sound Mode Multiroom Link TV SoundConnect BT Headset Support Smart TV Samsung SMART TV Apps Games 2-12...
  • Page 60 Mobile to TV - Mirroring, DLNA Family Square with S-Cloud Together Play Easy Setup Samsung SMART View App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy Briefing On TV WiDi WiFi Direct...
  • Page 61 Bezel Type Slim Type Slim Front Color Dark Titan Light Effect (Deco) Stand Type Y-Shape Swivel (Left/Right) Additional Feature Samsung 3D Instant On Processor Quad-Core SCSA Support Accessibility Voice Guide/Enlarge/High Contrast One Connect (Jack) Digital Clean View Auto Channel Search...
  • Page 62 2. Product specifications Item UN55KU7500FXZA Additional Feature Ultra Clean View Eco Feature Energy Star Eco Sensor Energy Efficiency Class 2-15...
  • Page 63 Film Mode Natural Mode Support Peak Illuminator Audio Dolby Digital Plus DTS Codec Sound Output (RMS) Speaker Type 2CH(Down Firing w/Bass Reflex) Woofer Wallmount Sound Mode Multiroom Link TV SoundConnect BT Headset Support Smart TV Samsung SMART TV Apps Games 2-16...
  • Page 64 Mobile to TV - Mirroring, DLNA Family Square with S-Cloud Together Play Easy Setup Samsung SMART View App Casting Wireless TV On - Samsung WOL Wired TV On - Samsung WOL Bluetooth Low Energy Briefing On TV WiDi WiFi Direct...
  • Page 65 Bezel Type Slim Type Slim Front Color Dark Black Light Effect (Deco) Stand Type Y-Shape Swivel (Left/Right) Additional Feature Samsung 3D Instant On Processor Quad-Core SCSA Support Accessibility Voice Guide/Enlarge/High Contrast Digital Clean View One Connect (Jack) Auto Channel Search...
  • Page 66 2. Product specifications Item UN65KU7500FXZA Additional Feature V-Chip MBR Support Ultra Clean View Eco Feature Energy Star Eco Sensor Energy Efficiency Class 2-19...
  • Page 67 The part code for some accessories may differ depending on your region. • The provided accessories may vary depending on the model. Product Code. No Product Code. No • Samsung Smart Remote BN59-01241A 43" BN68-07921F • Batteries (AA x 2) 4301-000101 49"...
  • Page 68 2. Product specifications 2-4. Viewing the Functions 2-4-1. 2016' Smart Hub Content, source, functon, channel list „ 2015'Y [Content, source, functon, channel list'on four sides] 2016'Y [Select any of the four from the bottom of the'screen] 2-21...
  • Page 69 2. Product specifications Selection method for the Contents „ 2015'Y [Select App & Contents] 2016'Y [Select Contents from the Launcher Screen] 2-22...
  • Page 70 2. Product specifications Auto Detection „ [2015'Y] [2016'Y - Automatically recognizes connected devices when connected] 2-23...
  • Page 71 2. Product specifications 2-4-2. Picture [Content, source, functon, channel list'on four sides] 2-24...
  • Page 72 2. Product specifications 2-4-3. Smart Things Smart Things „ [Smart Things Sign in] [Smart Things first screen] NOTE • IoT Dongle required. [Dongle] 2-25...
  • Page 73 Smart Hub services are paid services. To use a paid service, you must have an account with the service provider or a Samsung account. For more information, refer to "Using a Samsung account." • To use Smart Hub, the TV must be connected to the Internet.
  • Page 74 2. Product specifications GAMES „ Enjoy games provided with Smart Hub. You can install or run games. The installed games are stored in My Games. APPS „ Download and run various apps from Smart Hub. You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
  • Page 75 "Read Before Playing Photo, Video, or Music Files." • Backup important files before connecting a USB device. Samsung is not responsible for damaged or lost files. • To connect the TV to a computer, refer to "Connecting a Computer."...
  • Page 76 Pairing the TV to the Samsung Smart Control Pairing the TV to the Samsung Smart Control When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV pairs to the TV automatically.
  • Page 77 2. Product specifications The Remote Control „ About the Remote Control NOTE Learn where the function buttons are on your remote, such as: SOURCE, MUTE, < CH >, SPORTS, EXTRA, , INFO, CH Learn where the function buttons are on your remote, such as: SOURCE, MUTE, < CH >, SPORTS, EXTRA,E, LIST, RETURN and EXIT.
  • Page 78 2. Product specifications 2-4-6. Using Voice Interaction Access and run certain menu options and functions using voice commands. Running Voice Interaction „ Press and hold the button, say a command, and then release the button. The TV recognizes the voice command. •...
  • Page 79 2. Product specifications 2-4-7. Supported Resolutions for UHD Input Signals Check the supported resolution for UHD input signals. • Resolution: 3840 x 2160p, 4096 x 2160p NOTE An HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P/60P 4:2:0 input signals, while an HDMI connection with HDMI UHD Color set to On supports up to UHD 50P/60P 4:4:4 and 4:2:2 input signals.
  • Page 80 2. Product specifications 2-4-8. Supported Formats Supported external subtitles „ Name Format MPEG-4 Timed text .ttxt SAMI .smi SubRip .srt SubViewer .sub Micro DVD .sub or .txt SubStation Alpha .ssa Advanced SubStation Alpha .ass Powerdivx .psb SMPTE-TT Text .xml Supported internal subtitles „...
  • Page 81 2. Product specifications Supported music formats and codecs „ File extension Format Codec Note MPEG1 Audio *.mp3 MPEG Layer 3 *.m4a *.mpa MPEG4 *.aac *.flac FLAC FLAC Supports up to 2 channels *.ogg Vorbis Supports up to 2 channels Supports up to 10 Pro 5.1 channels. *.wma WMA lossless audio is not supported.
  • Page 82 2. Product specifications Other Restrictions „ • Codecs may not function properly if there is a problem with the content. • Video content does not play or does not play correctly if there is an error in the content or container. •...
  • Page 83 This section of the service manual describes the disassembly and reassembly procedures for the LED TV. Disconnect the LED TV from the power source before disassembly. Follow these directions carefully. Use the Samsung Service tool to disassemble the cabinet. • Recommend to use the Samsung Service tool.
  • Page 84 3. Disassembly and Reassemble Description & Screws Picture Description Remove the screws connecting the ASSY GUIDE P-STAND to the TV. Then carefully remove the ASSY STAND. • 43" : 4 EA • 49" : 4 EA • 55" : 4 EA •...
  • Page 85 3. Disassembly and Reassemble Description & Screws Picture Description • Disassemble all Hooks of Cover Rear along Jig Direction the three side. • Lift top side then pull back to remove the back cover. • Panel Back Side View Remove the Electric tapes, Remove them. NOTE •...
  • Page 86 3. Disassembly and Reassemble Description & Screws Picture Description ASSY BOARD P-FUNCTION TACT Cable Remove the All Cables. • ASSY BOARD P-FUNCTION TACT Cable • ASSY SPEAKER P-FRONT (R/L) Cable ASSY SPEAKER P-FRONT (R/L) Cable Power Cable • Power Cable •...
  • Page 87 3. Disassembly and Reassemble Description & Screws Picture Description Bottom chassis Guide Fixing Hole Remove the DC VSS-PD BOARD. • Use both hands to hold the SMPS and gently lift up at point indicated by the arrow to Locking release the lock. Locking •...
  • Page 88 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY PCB MAIN BOARD. • Gently lift up to release the lock (Locking • Use both hands to hold (Bottom chassis Guide Fixing Hole ) the board and slide to the left to release the board.
  • Page 89 3. Disassembly and Reassemble Description & Screws Picture Description Remove the ASSY BOARD P-FUNCTION TACT(Function/IR unit). Remove the ASSY SPEAKER P-FRONT (R/L) on both sides. Completed the disassembly. NOTE Reassembly procedures are in the reverse order of disassembly procedures.
  • Page 90 4. Troubleshooting 4. Troubleshooting 4-1. Previous Check Check list for initial operation „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram.
  • Page 91 4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. Power TV POWER STANDBY „ TV in Standby Standby LED Indicator If Not Lit: AC 120Vac Line If missing: 120Vac Source and Power Cord If OK: Resistance on SMPS Fuse after first removing AC power cord. If fusses are open replace SMPS.
  • Page 92 4. Troubleshooting FUNCTION/IR Control „ Main Board - CN1101 (FUNCTION/IR) IR 3.3Vdc to 2.5Vdc (Effective DC) A3.3V_PW AMP_SCL_I2C 3.3Vdc (effective DC) AMP_SDA_I2C 3.3 Vdc KEY_INPUT1 (effective DC) (1.8dc to 0V with PWR On command) 7 KEY_INPUT2 (1.8Vdc to command) 8 LED_STB_OUT 1.7Vdc STBY <Function/IR>...
  • Page 93 4. Troubleshooting SMPS POWER „ SMPS Front CNL802 CNL802 CNM803 CNM803 Fail Count ANA_DIM A13V OD_ON/OFF A13V BLU_PWM A13V POWER_On/Off Fuse Power TV On. PS_ON . 2Vdc (when off) changes to 3.3Vdc (on) PS_On stays active for approx 20 sec. after TV is placed in Standby. It also remains ON for approx 2 min. after initial AC Power Cord is connected, even though standby indicator is lit.
  • Page 94 4. Troubleshooting BACKLIGHTS „ Simplified : 40" ~ 55" Activate Backlights Test Disconnect Lead Cable from Main Board to Power Supply. (CNM803) TV Screen for active backlight LEDs. If NO BACKLIGHTS Plus (+) & Minus (-) pin voltages on the Panel Connector. •...
  • Page 95 4. Troubleshooting 4-2-2. Video MAIN / T-CON Board „ Main Board Section Start Up Logo Customer Picture Test 1 Mute - 147 - Mute Video Operation : Generated on Main Section. If OK: Source & Input Cables. Other inputs. One Connect Cable/Box. If Noisy: T-CON Section Test Patterns.
  • Page 96 4. Troubleshooting T-CON Section Mute - 369 - Mute NOTE May not be available for Larger models over 70 inches. Video Operation : Generated at T-CON Section. If OK: Main / T-CON Board (defective). If Noisy: Main / T-CON Board.
  • Page 97 4. Troubleshooting PANEL „ If Noisy: Panel (defective).
  • Page 98 4. Troubleshooting 4-2-3. Audio AUDIO „ Source • No TV Sound Menu → Audio → Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio Customer Menu → Support → Sound Test • Sound Test FAILS : (Missing / Noisy Audio) Speakers (compare resistance/quality) •...
  • Page 99 4. Troubleshooting 4-2-4. Network <TV> <Router> <Internet> TV to Router "Failure" „ Check Router Network Status Internet Wired & Wireless MAC Address • in Customer Support Menu. No Wired MAC Address : Replace Main Board. No Wireless MAC Address : Module cabling & voltages from Main Board. If operating voltages are OK but signal missing.
  • Page 100 Terms of Agreement are accepted. Samsung Apps If it Fails: • Reset Smart Hub. Samsung Apps load correctly. Perform " Apps Reset" in Factory Mode. Go to Smart Hub and complete Terms of Agreement and set up information. Samsung Apps load correctly.
  • Page 101 4. Troubleshooting For Netflix Operation/Connection Issues: • Check Certificate & Netflix ESN Status in Factory Mode. If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 If Certificate is missing, " C/" replace the TV’s Main Board. If ESN number is missing: NF/ do not replace the Main Board.
  • Page 102 (DP) (DM) 4V p-p 4V p-p 0.5V p-p 0.5V p-p Go to Menu Support Contact Samsung £ £ Contact Samsung < - Wired MAC Address : xx:xx:xx:xx:xx:xx Main Board. Missing or Error : Replace - Wireless MAC Address : xx:xx:xx:xx:xx:xx - Bluetooth Address : xx:xx:xx:xx:xx:xx •...
  • Page 103 4. Troubleshooting 4-3. Factory Mode Factory Remote „ Power TV ON. Select TV Source. Info → Factory. MENU for return. Samsung IR Remote (Limited Operation) „ TV Power Standby. Press as follows. • Remote Button : MENU Power ON • Option (must set Option Bytes when replacing Main Board.)
  • Page 104 4. Troubleshooting Factory Reset „ • Ex. SAMPLE Model Factory Reset Type 55A6AU0RK Local Set SW Model UKU6500 BOM Model 7500 TUNER Ch Table NONE Setting Option Bytes Service Remote Enter Factory Mode with (only). Check Option Byte Table located on GSPN (Fast Track or Tips).
  • Page 105 4. Troubleshooting £ Info £ ER Count „ • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-16...
  • Page 106 4. Troubleshooting Factory Mode £ Control £ EDID „ Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Enter Key)
  • Page 107 4. Troubleshooting 4-4. Factory Mode Adjustments 4-4-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN43KU7500FXZA „ 43" Inches AA01 Vendor PANEL Code BN95-02645C...
  • Page 108 4. Troubleshooting UN49KU7500FXZA „ 49" Inches FA01 Vendor PANEL Code BN95-02643C Spec. CY-VK055HGLV3V/H Vendor HANSOE SMPS Code BN44-00876A Spec. L55E6_KHS ASSY CHASSIS BN91-17265A MAIN ASSY PCB MAIN BN94-10789A Byte Item Factory Reset Type 49A6AU0RK Local set SW Model UKU6500 BOM Model 7500 Tuner Ch table...
  • Page 109 4. Troubleshooting UN55KU7500FXZA „ 55" Inches FA01 Vendor PANEL Code BN95-02647C Spec. CY-VK055HGLV3V/H Vendor HANSOE SMPS Code BN44-00876A Spec. L55E6_KHS ASSY CHASSIS BN91-17266A MAIN ASSY PCB MAIN BN94-10790A Byte Item Factory Reset Type 55A6AU0RK Local set SW Model UKU6500 BOM Model 7500 Tuner Ch table...
  • Page 110 4. Troubleshooting UN65KU7500FXZA „ 65" Inches FA01 AA02 Vendor PANEL Code BN95-02730C BN95-02731D Spec. CY-VK065HGLV3V/H CY-VK065HGAV3V/H Vendor SOLUM SOLUM SMPS Code BN44-00873A BN44-00873A Spec. L65E6N_KSM L65E6N_KSM ASSY CHASSIS BN91-17888A BN91-17888R MAIN ASSY PCB MAIN BN94-10979A BN94-10979R Byte Item Factory Reset Type 65A6AU0RK 65L6AU0RK...
  • Page 111 4. Troubleshooting 4-4-2. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 43" 43L6AU0RK 49" 49A6AU0RK 55" 55L6AU0RK 65" 65L6AU0RK; 65A6AU0RK Local Set SW Model UKU6500 BOM Model 7500 TUNER Ch Table NONE MRT Option Control „ Factory Menu Name Data Range...
  • Page 112 4. Troubleshooting Factory Menu Name Data Range Visual Test Diable OPTION_SWU RF Remocon Support CDD mode … DPMS Support T-CON Device JazzFT RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC...
  • Page 113 4. Troubleshooting Factory Menu Name Data Range Operation Music Mode External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi *If the broadcast signal is not good, TV will complement the characteristics of the signal (most...
  • Page 114 4. Troubleshooting Factory Menu Name Data Range Speaker EQ Bottom Checksum NONE Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum 0x4972 Lipsync USB Test...
  • Page 115 4. Troubleshooting Factory Menu Name Data Range AP Vx1 Value N Vx1 SSC ON/OFF N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation...
  • Page 116 4. Troubleshooting Factory Menu Name Data Range TCON TCON_TEMP READ TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin...
  • Page 117 4. Troubleshooting Factory Menu Name Data Range CES OOBE MVPD SUPPORT BT DUT BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure Picture Data Dump Failure...
  • Page 118 4. Troubleshooting Factory Menu Name Data Range HDMI FLT CND SIG2 HDMI FLT CNT LOS UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write HDMI Sync HDMI 3D DET HOT PLUG OFF HOLD TIME...
  • Page 119 4. Troubleshooting Factory Menu Name Data Range Scaler Pattern US Post Pattern FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade T-CON DATA UPGRADE...
  • Page 120 4. Troubleshooting Factory Menu Name Data Range UD LDC PROFILE UPGRADE Pic Data USB Update Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup … CAL Data Restore MICOM POWER OFF NTV CU FW VER...
  • Page 121 4. Troubleshooting Factory Menu Name Data Range HDMI Calibration ADC Result 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain...
  • Page 122 4. Troubleshooting Factory Menu Name Data Range R3_Gain G3_Gain B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain...
  • Page 123 4. Troubleshooting Factory Menu Name Data Range SPI W2 Bgain SPI W2 Roffset SPI W2 Boffset SPI MGA WB Data to SPI Advanced „ 4-34...
  • Page 124 4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...
  • Page 125 4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
  • Page 126 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00...
  • Page 127 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100...
  • Page 128 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Picture Option Film Mode Auto1 0x01 Auto2 0x02 Cinema 0x03 Smooth Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x07 value Judder Reduction 0x08 value LED Clear Motion 0x09...
  • Page 129 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame 0x07 Sequence 3D->2D 0x01 0x00 0x01 3D View Point 0x02...
  • Page 130 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Size Size3 0x02 Size4 0x03 Position Position1 0x04 0x00 Position2 0x01 Position3 0x02 Position4 0x03 Sound Select Main 0x05 0x00 0x01 Picture Off 0x12 0x00 0x00 0x00 Sound Sound Mode Standard 0x0c 0x00 0x00...
  • Page 131 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound Speaker Select Audio Out 0x01 Sound Select Main 0x08 0x00 0x00 0x01 Sound Reset Sound Reset 0x09 0x00 0x00 3D Audio 0x0a 0x00 0x00 0x01 Medium 0x02 High 0x03 Auto Stereo Manual 0x0b 0x00...
  • Page 132 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00 Status Picture Size 0xf0 0x05 0x00 0x00 3D (On/Off) 0xf0 0x06 0x00 0x00 Picture Mode 0xf0 0x07 0x00 0x00 Sound Mode 0xf0 0x08 0x00 0x00 * Refer for Table Value 96 (0x60) Down...
  • Page 133 Updating from the Internet requires an active Internet connection. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
  • Page 134 5. Wiring Diagram 5. Wiring Diagram 5-1. Wiring Diagram MAIN CN202 CNM803 CN1802_UT SMPS CN1801_UT CN1101 CN2301 CN501 SPEAKER SPEAKER BT/WIFI FUNCTION/IR...
  • Page 135 5. Wiring Diagram Cables „ MAIN CN202 CNM803 CN1802_UT SMPS CN1801_UT CN1101 CN2301 CN501 SPEAKER SPEAKER BT/WIFI FUNCTION/IR Cable Name 43" 49" 55" 65" 1 LEAD CONNECTOR-POWER BN39-02217A BN39-02217C BN39-02217C BN39-02217E SMPS - MAIN (12P) 2 FFC CABLE BN96-39904B BN96-39820E BN96-39904A BN96-39903B MAIN - FT (96P)
  • Page 136 5. Wiring Diagram 5-2. Connector Main Board „ CN2303 (USB) CN2304 (USB) CN502 (OPTICAL) CN202 CON_H4 (Power) (HDMI) CON_H3 (HDMI) CN1802_UT (USI-T RIGHT) CON_H2 (HDMI) CN2401_LAN (LAN) CN601 (COMPONENT) CN1801_UT (USI-T LEFT) CN602 (AV) TU802_DTMB (TUNER) CN1101 CN2301 CN501 (Function/IR) (BT/WIFI) (Sound) Main Board Pin Map...
  • Page 137 5. Wiring Diagram CN1101 (FUNCTION/IR) CON_H3 (HDMI) KEY_INPUT2 HDMI3_RX2+_HDMI LED_STB_OUT HDMI3_RXC-_HDMI A3.3V_PW HDMI3_RX2-_HDMI AMP_SCL_I2C HDMI3_RX1+_HDMI HDMI3_SCL_DDC_ AMP_SDA_I2C BUFFER KEY_INPUT1 HDMI3_SDA_DDC_ HDMI3_RX1-_HDMI BUFFER CN602 (AV) HDMI3_RX0+_HDMI TEST_SR HDMI3_IDENT AV1_CVBS_IN TEST_SL HDMI3_RX0-_HDMI HDMI3_HPD COMP_AV1_SR_IN COMP_AV1_SL_IN HDMI3_RXC+_HDMI IDENT_VIDEO CON_H4 (HDMI) CN601 (COMPONENT) HDMI4_RX2+_HDMI TEST_PR HDMI4_RXC-_HDMI COMP_PB...
  • Page 138 5. Wiring Diagram CN1802_UT (USI-T RIGHT) FB_TRDY_E AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW AVDD_17V_PW U_H_CELL U_L_CELL HAVDD_8.5V_PW L_H_CELL L_L_CELL VCCB_1.8V_PW VCCA_1.9V_PW PI_DSF_MONITOR PORTNUM SFC1 JM_USIT_TX_CH8_A+ JM_USIT_TX_CH8_A- JM_USIT_TX_CH8_B+ JM_USIT_TX_CH8_B- JM_USIT_TX_CH9_A+ JM_USIT_TX_CH9_A- JM_USIT_TX_CH9_B+ JM_USIT_TX_CH9_B- JM_USIT_TX_CH10_A+ JM_USIT_TX_CH10_A- JM_USIT_TX_CH10_B+ JM_USIT_TX_CH10_B- JM_USIT_TX_CH11_A+ JM_USIT_TX_CH11_A- JM_USIT_TX_CH11_B+ JM_USIT_TX_CH11_B- JM_USIT_TX_CH12_A+ JM_USIT_TX_CH12_A- JM_USIT_TX_CH12_B+ JM_USIT_TX_CH12_B- JM_USIT_TX_CH13_A+ JM_USIT_TX_CH13_A-...
  • Page 139 5. Wiring Diagram CN1801_UT (USI-T LEFT) FB_TRDY_1 PANEL_3.3V_PW PANEL_3.3V_PW FB_VCOM1_2CELL VCOM1_CELL VCOM2_CELL VCOM3_CELL VSS_-7.5V_PW VOFF_-11V_PW CKV1_MB4 CKV2_MB4 CKV3_MB4 CKV4_MB4 CKVB1_MB4 CKVB2_MB4 CKVB3_MB4 CKVB4_MB4 STVP_MB4 ASG_MON_L_MB4 DEMURA_SSPHOLD_SPI DEMURA_SSPWP_SPI DEMURA_SSPRXD_SPI DEMURA_SSPTXD_SPI DEMURA_SSPFRM_SPI DEMURA_SSPCLK_SPI JM_USIT_TX_CH0_A+ JM_USIT_TX_CH0_A- JM_USIT_TX_CH0_B+ JM_USIT_TX_CH0_B- JM_USIT_TX_CH1_A+ JM_USIT_TX_CH1_A- JM_USIT_TX_CH1_B+ JM_USIT_TX_CH1_B- JM_USIT_TX_CH2_A+ JM_USIT_TX_CH2_A- JM_USIT_TX_CH2_B+ JM_USIT_TX_CH2_B-...

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