Troubleshooting - Nokia 6200 User Manual

• TROUBLESHOOTING

Problem
My phone is not
charging
My phone is
not making/
receiving calls
I cannot listen
to my voice
messages
When I insert my
SIM card into
another phone,
it is rejected
Possible cause
The charger and phone are
not properly connected.
The charger is not properly
plugged into the wall.
The battery is not charged. Charge the battery.
The signal strength is poor. If you are indoors, move
You do not have voice mail
service.
You have not setup your
voice mail service with your
wireless provider.
You have not saved your
voice mail number to your
phone.
You have forgotten your
password or are entering it
incorrectly.
The voice mail number you
have saved to your phone is
incorrect.
Fixed dialing is activated on
your SIM card and the
receiving phone does not
support fixed dialing.
[ 158 ]
Possible solution
Securely connect the
charger to the phone.
Ensure the charger is
plugged in correctly.
toward a window.
Call your wireless
provider.
Call your wireless
provider.
See "Save your voice
mailbox number" on
page 69.
Call your wireless
provider.
Call your wireless
provider.
Deactivate fixed dialing
on the SIM.