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Diagnostic Error Messages
Table 2. Diagnostic error messages
Error Messages
AUXILIARY DEVICE FAILURE
BAD COMMAND OR FILE NAME
CACHE DISABLED DUE TO FAILURE
CD DRIVE CONTROLLER FAILURE
DATA ERROR
DECREASING AVAILABLE MEMORY
DISK C: FAILED INITIALIZATION
DRIVE NOT READY
ERROR READING PCMCIA CARD
EXTENDED MEMORY SIZE HAS CHANGED
THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE
A FILENAME CANNOT CONTAIN ANY OF THE
FOLLOWING CHARACTERS: \ / : * ? " < > | -
GATE A20 FAILURE
GENERAL FAILURE
24
Description
The touchpad or external mouse may be faulty. For
an external mouse, check the cable connection.
Enable the Pointing Device option in the system
setup program.
Ensure that you have spelled the command
correctly, put spaces in the proper place, and used
the correct pathname.
The primary cache internal to the microprocessor
has failed.
Contact
Dell.
The optical drive does not respond to commands
from the computer.
The hard drive cannot read the data.
One or more memory modules may be faulty or
improperly seated. Reinstall the memory modules
or, if necessary, replace them.
The hard drive failed initialization. Run the hard
drive tests in the Dell Diagnostics.
The operation requires a hard drive in the bay
before it can continue. Install a hard drive in the
hard drive bay.
The computer cannot identify the ExpressCard.
Reinsert the card or try another card.
The amount of memory recorded in non-volatile
memory (NVRAM) does not match the memory
installed in the computer. Restart the computer. If
the error appears again,
The file that you are trying to copy is too large to fit
on the disk, or the disk is full. Try copying the file to
a different disk or use a larger capacity disk.
Do not use these characters in filenames.
A memory module may be loose. Reinstall the
memory modules or, if necessary, replace them.
The operating system is unable to carry out the
command. The message is usually followed by
specific information. For example, Printer out of
paper. Take the appropriate action.
Contact Dell
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