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Phonak Dalia User Manual

In-the-ear hearing aids
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Phonak Dalia
In-the-Ear hearing aids
User Guide

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  • Page 1 Phonak Dalia In-the-Ear hearing aids User Guide...

  • Page 2: Table Of Contents

    Contents 1. Welcome 2. Important safety information: Please read before operating your hearing aid for the first time Hazard warnings Information on product safety 3. Hearing aid description 4. Step-by-step instructions for using the hearing aid Step 1. Getting to know your hearing aid Step 2.
  • Page 3 Step 8. Removing the hearing aid Step 9. Turning off the hearing aid Step 10. Changing the battery 5. Care and maintenance 6. Troubleshooting 7. FM systems 8. Service and warranty 9. Compliance information 10. Information and explanation of symbols...
  • Page 4 This user guide is valid for: Non wireless models CE mark applied Phonak Dalia 10 Petite 2012 Phonak Dalia 312 UZ Petite 2012 Phonak Dalia 13 UZ Petite 2012...

  • Page 5: Welcome

    1. Welcome Your new hearing aid is a premium Swiss quality product. It was developed by Phonak, one of the world‘s leading companies in hearing technology. Your hearing aid offers the most modern digital hearing technology currently available on the market.

  • Page 6: Important Safety Information

    2. Important safety information Please read the information on the following pages before using your hearing aid. A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it.
  • Page 7 ! Changes or modifications to the hearing aid that were not explicitly approved by Phonak are not permitted. Such changes may damage your ear or the hearing aid. ! Do not use the hearing aids in explosive areas (mines or industrial areas with danger of explosions).
  • Page 8 ! External devices may only be connected if they have been tested in accordance with corresponding IECXXXXX standards. Only use accessories approved by Phonak AG, to avoid any electrical shock. ! The following is only applicable for persons with active implantable medical devices (i.e. pacemakers, defibrillators, etc.):...

  • Page 9: Information On Product Safety

    S You are not permitted to use wireless accessories for your hearing aids. Ask your hearing care professional for details. 2.2 Information on product safety I Never immerse your hearing aid in water! Protect it from excessive moisture. Always remove your hearing aid before showering, bathing, or swimming as the hearing aid contains sensitive electronic parts.
  • Page 10 2. Important safety information I Always use new batteries for your hearing aid. In case a battery is leaking, replace it immediately with a new one to avoid any skin irritation. You can return used batteries to your hearing care professional. I Remove the battery if you are not using your hearing aid for a long period of time.

  • Page 11: Hearing Aid Description

    3. Hearing aid description The following user instructions describe three hearing aid models: CIC/MC (Completely in the Canal/Mini Canal) that sit deep in the ear canal, ITC/HS (In the Canal/Half Shell) models that are situated in the ear canal or in the bowl of the ear, and FS (Full Shell) models that are situated only in the bowl of the ear.
  • Page 12 3. Hearing aid description Phonak CIC/MC models a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Program button (optional)* e Protected microphone inlet f Removal handle (CIC/MC) g Right or left indicator (right=red, left=blue) h Vent * A volume control is also optional;...
  • Page 13 ITC/HS-model FS-model a Custom made shell b Receiver (sound outlet) and wax protection system c Battery compartment with ON/OFF switch d Protected microphone inlets (number of inlets is optional) e Program button (optional) f Right or left indicator (right=red, left=blue) g Volume control (optional) h Vent...

  • Page 14: Step-By-Step Instructions For Using The Hearing Aid

    4. Step-by-step instructions for using the hearing aid The following chapter provides step-by-step instructions on how to use your hearing aid. Please follow these steps carefully. In the drawings, the parts that are particularly important for each step are shown in green. Step 1.
  • Page 15 Turn the volume control to change the volume (Fig 1a). Left ear Right ear Louder Louder Softer Softer Fig. 1a The direction you have to turn the volume control when wearing the hearing aid in the ear is shown in step 6 in this section.

  • Page 16: Step 2. Battery Preparation

    4. Using the hearing aid In order to change a hearing program, press the button displayed (Fig. 1b). Fig. 1b Step 2. Battery preparation Remove the protective foil from the new battery (Fig. 2). Wait for two minutes before inserting to activate the battery.

  • Page 17: Step 3. Inserting The Battery

    Step 3. Inserting the battery Take the hearing aid in your hand (Fig. 3a) and open the battery door. Insert the battery so that you see the + symbol on the battery (Fig. 3b). Fig. 3a Fig. 3b...

  • Page 18: Step 4. Turning On The Hearing Aid

    4. Using the hearing aid Step 4. Turning on the hearing aid Switch on the hearing aid by closing the battery compartment (Fig. 4). Fig. 4 I Open and close the battery compartment gently and carefully. I If you feel resistance when closing the battery compartment, check to make sure the battery is correctly inserted and in the correct direction.

  • Page 19: Step 5. Inserting The Hearing Aid

    Step 5. Inserting the hearing aid This step shows you how to correctly insert the hearing aid. I Each hearing aid is individually programmed for your right or left ear. For the first step identify right and left so you will be able to insert your hearing aid in the correct ear.
  • Page 20 4. Using the hearing aid Step 5.2 Inserting the hearing aid (all models) With your right hand, take your hearing aid for the right ear (marked in red, see step 5.1) between your thumb and forefinger (Fig. 5b). For CIC models the removal handle should be toward the bottom of your ear.

  • Page 21: Step 6. Adjusting The Volume Control In The Ear

    You have now successfully inserted the right hearing aid. Now insert your left hearing aid in the same way (marked in blue, see step 5.1) Step 6. Adjusting the volume control in the ear To increase the volume (possible only on models with an optional volume control), turn the volume control forward.

  • Page 22: Step 7. Selecting The Hearing Program In The Ear

    4. Using the hearing aid Step 7. Selecting the hearing program in the ear To change a hearing program (possible only in models with an optional program button), press the program button shown (Fig. 7). Fig. 7 If you press it again, you change to the next program. A signal indicates the change.

  • Page 23: Step 8. Removing The Hearing Aid

    Step 8. Removing the hearing aid The following steps describe how to easily remove the hearing aid either with or without the removal handle. Step 8.1 Removing the hearing aid with a removal handle Hold the removal handle between the thumb and index finger, and carefully pull the hearing aid up and out of the ear (Fig.
  • Page 24 4. Using the hearing aid Step 8.2 Removing the hearing aid without a removal handle Put your thumb behind your lobe (directly behind the hard cartilage, Fig. 8b) and gently press your ear upward to push the hearing aid out of the canal.

  • Page 25: Step 9. Turning Off The Hearing Aid

    Step 9. Turning off the hearing aid You can turn off your hearing aid by opening the battery compartment (Fig. 9). Fig. 9 Step 10. Changing the battery Your hearing aid will indicate with a double beep, that the battery soon needs to be changed. You typically have up to 30 minutes to change the battery, however this can differ and might be considerably shorter.

  • Page 26: Care And Maintenance

    5. Care and maintenance Diligent and routine care of your hearing aid contributes to outstanding performance and a long service life. Please use the following specifications as a guideline: General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it.
  • Page 27 Daily Daily cleaning and the use of a drying system is highly recommended. “C&C line” from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing aids.
  • Page 28 5. Care and maintenance Wax protection SmartGuard (Fig. 10) is a unique wax protection system developed by Phonak. The unique membrane design completely protects your hearing aid from wax and moisture. Fig. 10 Cerustop wax guards are also commonly used as an alternative protection system.

  • Page 29: Troubleshooting

    6. Troubleshooting Hearing aids sound softer than usual / no sound Clean the wax protection system or replace it. Check whether the battery is correctly inserted and properly fitted, adjust the fit if necessary. If there is no improvement, change the battery. If the problem persists, contact your hearing care professional.
  • Page 30 6. Troubleshooting Whistling Check whether the hearing aid is correctly and firmly fitted. If this is the case, but the problem persists, please consult with your hearing care professional. Pain or inflammation in your ear Remove the hearing aid and consult with your hearing care professional.

  • Page 31: Fm Systems

    MyLink+. FM systems are wireless communication systems, consisting of a transmitter and a receiver. For more information, please visit www.phonak.com or ask your hearing care professional. If you already have an FM system and need additional information, please consult...
  • Page 32 7. FM systems Transmitter: placed close to the speaker or connected to the sound source (Cell phone, TV etc.), transmitting the sound over distance to the receiver directly without disruptive background noises. Receiver: worn by the listener (neckloop) or connected directly to the hearing aid (behind the ear aids).

  • Page 33: Service And Warranty

    8.2 International warranty Phonak offers a one year limited international warranty, valid starting from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not accessories such as batteries, tubes, earmolds, external receivers.
  • Page 34 8. Service and warranty 8.3 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.

  • Page 35: Compliance Information

    9. Compliance information Europe: Declaration of Conformity Hereby Phonak AG declares that this Phonak product meets the requirements of the Medical Devices Directive 93/42/EEC. The full text of the Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com (Phonak worldwide...

  • Page 36: Information And Explanation Of Symbols

    10. Information and explanation of symbols With the CE symbol, Phonak AG confirms that this Phonak product – including accessories – meets the requirements of the Medical Devices Directive 93/42/EEC. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 37 EMC and Radio communications compliance label Australia. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 38 10. Information and explanation of symbols Transport Temperature: –20° to +60° Celsius and storage (–4° to + 140° Fahrenheit) conditions Humidity transportation: Up to 90% (non condensing) Humidity storage: 0% to 70%, if not in use. See instruction in chapter 2.2 regarding drying the hearing aid after use.
  • Page 40 Manufacturer: Phonak AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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