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Phonak Audéo
P
TM
User Guide
Phonak Audéo P-R/RT
Phonak Audéo P-R/RT Trial

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Do you have a question about the Audéo P90-R and is the answer not in the manual?

Questions and answers

James Dundon
May 12, 2025

I have P90-312 Audeo hearing aids and need instructions on programming the multi-function button for volume control

1 comments:
Mr. Anderson
May 21, 2025

To program the multi-function button for volume control on Phonak P90-R Audéo hearing aids, use the button to adjust volume as follows:

- Press the upper or lower part of the multi-function button to increase or decrease the volume.
- A long press may activate other functions like rejecting calls or turning the device on/off, depending on duration.

No additional programming is needed; volume control is built into the button’s default functions.

This answer is automatically generated

Jim Thompson
February 16, 2025

Is it possible to connect two, like pair of hearing aids to one iPhone? I have two sets of P90R's, one that I bought and hope to use use as a back up pair. Thank you

1 comments:
Mr. Anderson
February 16, 2025

Yes, a Phonak Audéo P90-R hearing aid can be connected to up to two devices and paired with up to eight devices. Therefore, two Phonak Audéo P90-R hearing aids can be connected to one iPhone.

This answer is automatically generated

Steve Zelson
January 25, 2025

How can my daughter use the P 90 if it is not connected by Bluetooth to her mobile device (it had been previously paired with my iPhone)

1 comments:
Mr. Anderson
February 10, 2025

To connect the Phonak Audéo P90-R to a mobile device via Bluetooth:

1. Ensure Bluetooth is enabled on the mobile device.
2. Search for Bluetooth-enabled devices in the device’s connectivity settings.
3. Turn on both hearing aids. You now have 3 minutes to complete the pairing.
4. Select the hearing aid from the list of available Bluetooth devices.
5. A beep will confirm successful pairing.

Once paired, the hearing aids will automatically reconnect when switched on, as long as the device remains on and within range.

This answer is automatically generated

Summary of Contents for Phonak Audéo P90-R

  • Page 1 Phonak Audéo User Guide Phonak Audéo P-R/RT Phonak Audéo P-R/RT Trial...
  • Page 2 Phonak Audéo P50-R 2020 Phonak Audéo P50-RT 2020 Phonak Audéo P30-R 2020 Phonak Audéo P30-RT 2020 Phonak Audéo P-R Trial 2020 Phonak Audéo P-RT Trial 2020 Non wireless charging accessories Phonak Charger Case Combi 2018 Phonak Charger BTE RIC 2019...
  • Page 3 Your hearing aid & charger details If no box is checked and you do not know the model of your hearing aid or charging accessories, please ask your hearing care professional. The hearing aids described in this user guide contain a built-in and non-removable rechargeable lithium-ion battery.
  • Page 4 Your hearing aids and chargers have been developed by Phonak – the world leader in hearing solutions based in Zurich, Switzerland. These premium products are the result of decades of research and expertise and are designed to keep you connected to the beauty of sound! We thank you for making such a great choice and wish you many years of listening pleasure.
  • Page 5 Contents Your hearing aid and charger 1. Quick guide 2. Parts of the hearing aid & charger Using the charger 3. Preparing the charger 4. Charging the hearing aids Using the hearing aid 5. Left & right hearing aid markings 6.
  • Page 6 Further information 16. Operating, transport and storage conditions 17. Care and maintenance 18. Exchanging the earwax protection 19. Service and warranty 20. Compliance information 21. Information and description of symbols 22. Troubleshooting 23. Important safety information 24. For the US market only, complies with the FDA regulations...
  • Page 7 1. Quick guide Charging your hearing aids Before using your hearing aid for the first time, it is recommended to charge it for 3 hours. After placing your hearing aid in the charger, the indicator light will show the charging state of the battery until the hearing aid is fully charged.
  • Page 8 Multi-function button with indicator light The button has several functions. It functions as an on/off switch, a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual instructions. Phone calls: If paired with a Bluetooth® enabled phone, a short press will accept and a long press will reject an incoming call.
  • Page 9 2. Parts of the hearing aid & charger The following pictures show the hearing aid model and charger accessories described in this user guide. You can identify your personal models by: • checking “Your hearing aid & charger details” on page 3.
  • Page 10 Charger Case Combi Space for drying capsule (cover closed) Space for earpieces Hearing aid charging inserts with left/right indicators Space for drying capsule (cover open) Drying capsule (optional)
  • Page 11 Charger Case Combi with optional Power Pack Charger Case Combi Indicator light for power micro-USB connection to external power supply Power Pack micro-USB connection to external power supply Battery check button Indicator light for battery status and external power Power Pack lock and release...
  • Page 12 Mini Charger Case Hearing aid charging inserts with left/right indicators USB-C connection to external power supply Indicator light for power External power supply USB cable (< 3 m) Power supply...
  • Page 13 3. Preparing the charger Connecting the power supply a) Plug the larger end of the charging cable into the power supply. b) Plug the smaller end into the USB port on the charger. c) Plug the power supply into a power outlet. d) The indicator light is green when the charger is connected to the power supply.
  • Page 14 Power supply specification Power supply output voltage 5 VDC +/-10%, current 1 A Power supply Imput voltage 100-240 VAC, 50/60Hz, current 250 mA Charger specification Charger input voltage 5 VDC +/-10%, current 500 mA USB cable specifications 5 V min. 1 A, USB-A to USB-C, maximum length 3 m...
  • Page 15 4. Charging the hearing aids Low power: You will hear two beeps when the battery is low. You will have approximately 60 minutes before you have to charge the hearing aids (this can vary, depending on the hearing aid settings). The hearing aid contains a built-in and non- removable rechargeable lithium-ion battery.
  • Page 16 4.1 Using the Charger Case Combi or Mini Charger Case Please refer to chapter 3 for how to set up the charger. Insert the hearing aid into the charging inserts. Make sure the left and right hearing aid markings match the left (blue), right (red) indicators next to the charging inserts.
  • Page 18 The indicator light will show the charging state of the battery until the hearing aid is fully charged. When fully charged the indicator light will remain on, i.e. solid green light. The charging process will automatically stop when the batteries are fully charged, so the hearing aids can be safely left in the charger.
  • Page 20 Remove the hearing aids from the charging inserts by 1. pulling the hearing aids gently toward yourself and 2. lifting them out of the charger. Do not hold the tubes to remove the hearing aids from the charger as this can damage the tubes. The hearing aid switches on automatically when removed from the charger.
  • Page 22 4.2 Using the optional Power Pack Note: The Power Pack is only compatible with the Charger Case Combi. Attach the Power Pack to the bottom of the Charger Case Combi and lock it. Plug in the micro-USB and connect to an external power supply.
  • Page 23 micro-USB connection to external power source Indicator light battery status: 0%-29% • 30%-59% •• 60%-100% ••• Battery check push button Power Pack lock and release To check the remaining battery capacity of the Power Pack, press the battery check push button. The indicator lights will show the status.
  • Page 24 5. Left & right hearing aid markings There is a red or blue marking on the back of the hearing aid and on the speaker. This will tell you if it is a left or a right hearing aid. Blue marking for left hearing aid.
  • Page 25 6. Putting on the hearing aid Place the hearing aid behind your ear. Insert the earpiece into your ear canal. If there is an anchor attached to the earpiece, tuck it into the bowl of your ear to secure your hearing aid.
  • Page 26 7. Removing the hearing aid Pull on the bend of the tube and remove the hearing aid from behind the ear.
  • Page 27 8. Multi-function button The multi-function button has several functions. It functions as an on/off switch, a volume control and/or a program change depending on the hearing aid programming. This is indicated in your individual “Hearing aid instructions”. Please ask your hearing care professional for a printout.
  • Page 28 9. On/Off Switch on hearing aid The hearing aid is configured to switch on automatically when removed from the charger. If this function is not configured, firmly press and hold the lower part of the button for 3 seconds until the indicator light blinks.
  • Page 29 10. Tap control Tap control is only available for models P90 and P70. If paired with a Bluetooth enabled device, multiple functions can be accessed using tap control e.g. accept/end phone call, pause/resume streaming, start/stop voice assistant. This is indicated in your individual “Hearing aid instructions”.
  • Page 30 11. Connectivity overview The illustration below shows the connectivity options available for your hearing aid. Bluetooth enabled device, e.g. cell phone TV Connector connected to TV* Roger** * The TV Connector can be connected to any audio source such as a TV, PC or hi-fi system. ** Roger wireless microphones can be connected to your hearing aids as well.
  • Page 31 12. Initial pairing 12.1 Initial pairing to a Bluetooth® enabled device It is only necessary to perform the pairing procedure once with each device featuring Bluetooth wireless technology. After the initial pairing, your hearing aids will connect automatically to the device. Initial pairing can take up to 2 minutes.
  • Page 32 For more information about pairing instructions for Bluetooth wireless technology, specific to some of the most popular phone manufacturers, go to: https://www.phonak.com/com/en/support.html 12.2 Connecting to the device After your hearing aids have been paired to your device, they will automatically connect again when switched on.
  • Page 33 13. Phone calls Your hearing aids connect directly with Bluetooth® enabled phones. When paired and connected to your phone, you will hear the caller’s voice directly in your hearing aids. Your voice is picked up by the hearing aid microphones and transmitted to the phone. Your voice Caller’s voice...
  • Page 34 13.1 Making a call Enter the phone number and press the dial button. You will hear the dialing tone through your hearing aids. Your voice is picked up by the hearing aid microphones and transmitted to the phone.
  • Page 35 13.2 Accepting a call When receiving a call, a calling notification will be heard in the hearing aids. The call can be accepted by taping the top of your ear twice (only available for models P90 and P70), a short press on the upper or lower part of the multi-function button on the hearing aid (less than 2 seconds) or directly on your phone.
  • Page 36 13.3 Ending a call A call can be ended by taping the top of your ear twice (only available for models P90 and P70), a long press on the upper or lower part of the multi-function button on the hearing aid (more than 2 seconds) or directly on your phone.
  • Page 37 13.4 Rejecting a call An incoming call can be rejected by a long press on the upper or lower part of the multi-function button on the hearing aid (more than 2 seconds) or directly on your phone. long press > 2 sec...
  • Page 38 14. Flight mode Your hearing aids operate between 2.4 GHz–2.48 GHz frequency range. When flying some operators require all devices to be switched into flight mode. Entering flight mode will not disable normal hearing aid functionality, only the Bluetooth connectivity functions. 14.1 Enter flight mode To enter flight mode, follow these instructions for both hearing aids separately:...
  • Page 39 If the hearing aid is turned off, proceed to Step 2. If the hearing aid is on, turn it off by pressing and holding the lower part of the button for 3 seconds, until the indicator light turns solid red for 2 seconds, signifying that the hearing aid is switching off.
  • Page 40 14.2 Exit flight mode To enable the wireless function and exit flight mode in each hearing aid: Switch the hearing aid off and then on again - refer to chapter 9.
  • Page 41 15. Rebooting your hearing aid Use this technique if your hearing aid is in an error state. This will not remove or delete any program or settings. Press the lower part of the button for at least 15 seconds. It does not matter if the hearing aid is switched on or off before you start pressing the button.
  • Page 42 16. Operating, transport and storage conditions The product is designed such that it functions without problems or restrictions if used as intended, unless otherwise noted in these user guides. Please ensure to use, charge, transport and store the hearing aids and the Power Pack according to the following conditions: Charging Transport...
  • Page 43 Please ensure to charge the hearing aids and the Power Pack regularly during long-term storage. These hearing aids are classified as IP68. This means that they are water and dust resistant and designed to withstand daily life situations. They can be worn in the rain but should not be fully submerged in water or used when taking a shower, swimming or other water activities.
  • Page 44 17. Care and maintenance Diligent and routine care of your hearing aid and chargers contribute to outstanding performance and a long service life. To ensure a long service life, Sonova AG provides a minimum of a five year service period after phase out of the respective hearing aid.
  • Page 45 General information Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, because these products may damage it. Your hearing aids are resistant to water, sweat and dust under the following conditions: • After exposure to water, sweat or dust, the hearing aid is cleaned and dried.
  • Page 46 Daily Hearing aid: Inspect the earpiece for earwax and moisture deposit and clean the surfaces with a lint-free cloth. Never use cleaning agents such as household detergents, soap, etc. for cleaning your hearing aid. It is not recommended to rinse with water. If you need to clean your hearing aid intensively, ask your hearing care professional for advice and information on filters or drying capsules.
  • Page 47 18. Exchanging the earwax protection Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced.
  • Page 48 Gently pull off the earpiece to remove. Clean the speaker with a lint-free cloth.
  • Page 49 18.1.2 Exchanging the earwax protection with CeruShield™ Disk Gently rotate the CeruShield Disk in the direction indicated by the arrows until a free opening appears under the bin icon. To remove a used earwax protector carefully insert the speaker into the free opening (under bin icon) until it clicks.
  • Page 50 To insert a new earwax protector carefully insert the speaker into the opening where the new earwax protector is visible (opposite the bin icon) until it clicks. After the click you will see the opening below is empty and the new earwax protector is now inside the speaker.
  • Page 51 18.1.3 Attaching the earpiece to the speaker Hold the speaker in one hand and the earpiece in the other. Slide the earpiece over the speaker sound outlet. The speaker and the earpiece should fit perfectly together.
  • Page 52 18.2 ActiveVent™ speaker with SlimTip 18.2.1 Parts Explanation wax filter dispenser a) rotating disk b) new filter c) disposal slot for used filters changing tool a) screw end for removing used filter b) forked end for inserting new filter 18.2.2 External cleaning Wipe the earpiece and the speaker port to remove earwax.
  • Page 53 18.2.3 Removing the used wax filter (HF3 Filter) Hold the earpiece firmly and secure the rear of the speaker with your finger. Insert the screw end of the HF-3 changing tool into the speaker of the hearing aid.
  • Page 54 Rotate the changing tool clock-wise until some resistance is felt. Pull the changing tool out of the speaker with the used wax filter attached to the end. Insert the used wax filter into the disposal slot in the middle of the wax filter dispenser.
  • Page 55 Slide the changing tool to either side of the slot. Lift the changing tool up, leaving the used wax filter in the slot. 18.2.4 Inserting a new wax filter After removing the used wax filter from the speaker of the hearing aid, brush away any remaining debris.
  • Page 56 Now use the opposite end of the changing tool (i.e. forked end) to pick up a new wax filter. Insert the forked end of the changing tool down and pull...
  • Page 57 Insert the new wax filter gently into the speaker of the hearing aid. Make sure to secure the rear of speaker with your finger. Once the new filter is securely placed in the speaker: 1. make a bending movement with the changing tool (the wax filter will disconnect from the tool),...
  • Page 58 19. Service and warranty Local warranty Please ask the hearing care professional where you purchased your hearing aids and chargers about the terms of the local warranty. International warranty Sonova AG offers a one year limited international warranty, valid from the date of purchase. This limited warranty covers manufacturing and material defects in the hearing aid and chargers respectively, but not accessories such as tubes, earpieces, external...
  • Page 59 Warranty limitation This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centers renders the warranty null and void. This warranty does not include any services performed by a hearing care professional in their office.
  • Page 60 Medical Devices Directive 93/42/EEC as well as the Radio Equipment Directive 2014/53/EU. The full text of the EU Declaration of Conformity can be obtained from the manufacturer or the local Phonak representative whose address can be taken from the list on www.phonak.com/com/en/certificates (Phonak worldwide locations).
  • Page 61 The wireless models listed on page 2 are certified under: Phonak Audéo P-R & P-RT (P90/P70/P50/P30) Phonak Audéo P-R Trial & P-RT Trial FCC ID: KWC-MRP IC: 2262A-MRP Canada...
  • Page 62 Notice 1: This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 63 no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
  • Page 64 Radio information of your wireless hearing aid Antenna type Resonant loop antenna Operation frequency 2.4 GHz – 2.48 GHz Modulation GFSK, Pi/4 DPSK, GMSK Radiated power < 2.5 mW Bluetooth® Range ~1 m Bluetooth 4.2 Dual-Mode Profiles supported HFP (Hands-free profile), A2DP...
  • Page 65 Compliance with emission and immunity standards Emission standards EN 60601–1-2:2015 IEC 60601–1-2:2014 EN 55011:2009+A1 CISPR11:2009/AMD1:2010 CISPR22:1997 CISPR32:2012 ISO 7637-2:2011 CISPR25:2016 EN 55025:2017...
  • Page 66 Immunity standards EN 60601-1-2:2015 IEC 60601-1-2:2014 EN 61000-4-2:2009 IEC 61000-4-2:2008 EN 61000-4-3:2006+A1+A2 IEC 61000-4-3:2006+A1+A2 EN 61000-4-4:2012 IEC 61000-4-4:2012 EN 61000-4-5:2014 IEC 61000-4-5:2014 EN 61000-4-6:2014 IEC 61000-4-6:2013 EN 61000-4-8:2010 IEC 61000-4-8:2009 EN 61000-4-11:2004 IEC 61000-4-11:2004 IEC 60601-1 (§ 4.10.2):2005 ISO 7637-2:2011...
  • Page 67 21. Information and description of symbols With the CE symbol, Sonova AG confirms that this product – including accessories – meets the requirements of the Medical Devices Regulation 2017/745 as well as the Radio Equipment Directive 2014/53/EU. The numbers after the CE symbol correspond to the code of certified institutions that were consulted under the above-mentioned directives.
  • Page 68 Indicates the Authorized representative in the European Community. The EC REP is also the importer to the European Union. This symbol indicates that it is important for the user to read and take into account the relevant information in these user guides. This symbol indicates that it is important for the user to pay attention to the relevant warning notices in these user guides.
  • Page 69 Indicates a device’s compliance with applicable Radio Spectrum Management’s (RSM) and Australian Communications and Media Authority (ACMA) regulatory arrangements for the legal sale in New Zealand and Australia The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
  • Page 70 Japanese mark for certified radio equipment. Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates the manufacturer’s serial number so that a specific medical device can be identified. Indicates that the device is a medical device. This symbol indicates that it is important for the user to read and take into account the relevant information in this user guide.
  • Page 71 IP Rating = Ingress Protection Rating. IP68 rating indicates that the hearing aid is water and dust resistant. It survived continuous immersion in 1 meter of water for 60 minutes and 8 hours in a dust chamber as per the IEC60529 standard Temperature during transportation and storage: –20°...
  • Page 72 The symbol with the crossed-out garbage bin is to make you aware that this hearing aid as well as the charger may not be thrown away as normal household waste. Please dispose of old or unused hearing aids and charger, at waste disposal sites intended for electronic waste, or give your hearing aid and charger to your hearing care professional for disposal.
  • Page 73 Symbols applicable to the European power supply only Power supply with double isolation. Device designed for indoor use only. Safety isolating transformer, short circuit proof.
  • Page 74 22. Troubleshooting Problem Causes Hearing aid not Speaker/earpiece blocked functioning Hearing aid switched off Battery fully discharged Hearing aid whistles Hearing aid not inserted correctly into ear Cerumen in ear canal Hearing aid too loud Volume too loud Hearing aid not loud Volume too low enough or distorted Low battery...
  • Page 75 Perform step 2 of the rebooting process (chapter 15) Insert hearing aid correctly into charger (chapter 4) Connect charger to external power supply (chapter 3) Wait three hours after placing hearing aid in charger, regardless of LED behavior Please check https://www.phonak.com/com/en/support.html for further information.
  • Page 76 Problem Causes Indicator light on hearing Dirty charging contacts aid is solid red while Hearing aid is out of its operating hearing aid is in the temperature range charger Faulty battery Indicator light on hearing “Auto On” feature is disabled aid switches off when hearing aid is removed from charger...
  • Page 77 What to do Clean the contacts of the hearing aid and the charger Warm hearing aid up. Operating temperature range is +5° to +40° Celsius (+41° to +104° Fahrenheit) Contact your hearing care professional Switch on the hearing aid (chapter 9) Reboot the hearing aid (chapter 15) Switch hearing aid off and then on again (chapter 9) Clean the speaker opening and / or change the wax filter (chapter 18.2)
  • Page 78 Problem Causes Charging does not start Charger not connected to power supply (no power pack used) Hearing aid not inserted correctly into charger Charging does not start Power Pack discharged when using Power Pack...
  • Page 79 What to do Connect charger to power supply or Power Pack (chapter 4.2) Insert hearing aid correctly into charger (chapter 4.1) Charge Power Pack (chapter 4.2)
  • Page 80 The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing. The Phonak Tinnitus Balance software feature is intended for use by people with tinnitus who also desire amplification. It provides supplementary noise stimulation which can help focus the user`s attention away from their tinnitus.
  • Page 81 A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Infrequent use of a hearing aid does not permit a user to attain full benefit from it. The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading.
  • Page 82 The target group for the Phonak Tinnitus Balance software feature are adults 18 years of age or older with tinnitus who also desire amplification. Any serious incident that has occurred in relation to the hearing aid, should be reported to the manufacturer representative and the competent authority of the state of residence.
  • Page 83 23.1 Hazard warnings The rechargeable hearing aids contain lithium-ion batteries and the Phonak Power Pack contains a lithium-polymer battery that can be taken onto airplanes as carry-on luggage. The Power Pack cannot be placed in the checked-in baggage and can only be placed in the carry-on luggage.
  • Page 84 Do not use the hearing aids and charging accessories in explosive areas (mines or industrial areas with danger of explosions, oxygen rich environments or areas where flammable anesthetics are handled) or where electronic equipment is prohibited. If you feel pain in or behind your ear, if it is inflamed or if skin irritation and accelerated accumulations of earwax occur, please check with your hearing care professional or physician.
  • Page 85 Hearing programs in the directional microphone mode reduce background noises. Please be aware that warning signals or noises coming from behind, e. g. cars, are partially or entirely suppressed. This hearing aid is not for children below 36 months. The usage of this device by children and individuals with cognitive impairment should be supervised at all times to ensure their safety.
  • Page 86 • Keep magnets (i.e. EasyPhone magnet, etc.) at least 15 cm (6 inches) away from the active implant. • If using a Phonak wireless accessory, consult the chapter “Important safety information” in your wireless accessory user guide.
  • Page 87 Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this equipment and result in improper operation. Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part of the hearing aids, including cables specified by the manufacturer.
  • Page 88 Hearing aids should not be fitted with domes / wax protection systems when used by clients with perforated eardrums, inflamed ear canals or otherwise exposed middle ear cavities. In these cases, we recommend the use of a custom earpiece. In the unlikely case that any part of this product should remain in the ear canal, it is strongly recommended to see a medical specialist for safe removal.
  • Page 89 23.2 Information on product safety These hearing aids are water resistant and not waterproof. They are designed to withstand normal activities and occasional accidental exposure to extreme conditions. Never immerse your hearing aid in water! These hearing aids are not specifically designed for extended periods of water submersion on a continual basis, that is worn in activities such as swimming or bathing.
  • Page 90 Do not place the charging accessories close to an induction cooking surface. Conductive structures inside the charging accessories could absorb inductive energy resulting in thermal destruction. The dome should be changed every three months or when it becomes stiff or brittle. This is to prevent the dome from detaching from the tube spout during insertion into or removal from the ear.
  • Page 91 Special medical or dental examination including radiation described below, may adversely affect the correct functioning of your hearing aids. Remove and keep them outside the examination room/area before undergoing: • Medical or dental examination with X-ray (also CT scan). • Medical examinations with MRI/NMRI scans, generating magnetic fields.
  • Page 92 Your hearing aid(s) contain a lithium-ion battery and the Power Pack contains a lithium-polymer battery, both with a Watt hour rating <20 Wh which have been tested according to UN 38.3 of the “UN Manual of Tests and Criteria” and should be shipped in accordance with all the rules and regulations on the safe shipment of lithium-ion and lithium- polymer batteries.
  • Page 93 24. For the US market only, complies with the FDA regulations Important information: Cell phones Some hearing aid users have reported a buzzing sound in their hearing aids when they are using cell phones. According to the ANSI 63.19 (American National Standard Methods of Measurement of Compatibility between Wireless Communications Devices and Hearing Instruments) standard, the compatibility of a particular...
  • Page 94 Note: the performance of individual hearing aids may vary with individual cell phones. Therefore, please try the hearing aid with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing aid prior to purchase.
  • Page 95 Warning to hearing aid dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: Visible congenital or traumatic deformity of the ear.
  • Page 96 (v) Unilateral hearing loss of sudden or recent onset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
  • Page 97 Important notice for prospective hearing aid users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 98 The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program.
  • Page 99 consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child.
  • Page 100 to provide temporary relief from tinnitus. It should always be used as prescribed by your audiologist. The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from your tinnitus and avoid negative reactions. Sound enrichment, coupled with instructional counseling, is an established approach to managing tinnitus.
  • Page 101 The noise generator should never be used at uncomfortable levels. For more information visit www.phonak.com...
  • Page 102 Notes...
  • Page 104 Your hearing care professional: Manufacturer: Sonova AG Laubisrütistrasse 28 CH-8712 Stäfa Switzerland www.phonak.com...

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