Operating Instructions
Troubleshooting
Problem
Top Page does
not appear.
Image Transfer
on e-mail or FTP
does not work.
Pan/Tilt does
not work.
(including Click
to Centre and
Preset
Positioning)
Displaying a
current angle
does not work
when selecting
[Current] in
specifying the
Pan/Tilt range.
22
When you use DDNS, you need to set Default Gateway and DNS
server address. Refer to page 3 for DDNS feature.
Select [One Time] for Login Timing when transferring images by
FTP in short duration time.
Pan/Tilt Range values may have been specified. Assign
appropriate Pan/Tilt Range values. Refer to page 17 for Camera
Setup window.
•
[Disable] may have stayed checked for Active scripting of web
browser. Checking [Enable] for Active scripting is necessary.
Following the next steps, change a Security setting and access
Network Camera again.
1.
Click [Tools] –> [Internet Options] –> [Security] tab and click
[Custom level] in Security level for this zone.
2.
Check [Enable] for Active scripting on Security Settings
window.
Cause and Remedy