Tesla S Quick Manual page 48

Warranty
• Article L. 211-4 of the Consumer Code: The seller must deliver goods which are in conformity
with the contract and is liable for any lack of conformity which exists at the time the goods
were delivered. He is also liable for any lack of conformity resulting from the packaging,
installation instructions, installation, if installation were made by the seller or under his
responsibility.
• Article L. 211-5 of the Consumer Code: To be in conformity with the contract, goods must: (1)
be fit for the purposes for which goods of the same type are normally used, and: (i) comply
with the description given by the seller and possess the quality of the goods which the seller
has held out to the consumer as a sample or model; (ii) show the quality and performance
which are normal in goods of the same type and which the consumer can reasonably expect,
given the nature of the goods and taking into account any public statements on the specific
characteristics of the goods made about them by the seller, the producer or his
representative, particularly in advertising or on labeling; or (2) comply with the characteristics
agreed mutually by the parties or fit for any particular purpose for which the consumer
requires them and which he made known to the seller at the time of conclusion of the
contract and which the seller has accepted.
• Article L. 211-12 of the Consumer Code: The action resulting from the lack of conformity must
be brought by the buyer within two years as from delivery of the goods.
• Article 1641 of the Civil Code: A seller is bound to a warranty on account of the latent defects
of the thing sold which render it unfit for the use for which it was intended, or which so impair
that use that the buyer would not have acquired it, or would only have given a lesser price for
it, had he known of them.
• Article 1648, paragraph 1, of the Civil Code: The action resulting from redhibitory vices must
be brought by the buyer within a period of two years following the discovery of the vice.
Italy
The New Vehicle Limited Warranty does not modify, affect or substitute your rights under Italian
statutory consumer protection laws.
Tesla Motors Netherlands B.V., with its principal office located at Atlasstraat 7-9, 5047 RG ,
Tilburg, Netherlands ("Tesla") warrants to you, the original retail purchaser ("you"), that the Model
S vehicle will under normal use be free from lacks of conformity for a period of two (2) years
starting from date of the delivery.
The legal warranty established by Sections 129, 130 and 132 of Italian Consumer Code (Legislative
Decree of September 6th, 2005, no. 206) applies to the sale of the Model S vehicle. Therefore you
have the right to have the Model S vehicle brought into conformity free of charge by repair or
replacement at your election, unless the remedy requested is impossible or not proportionate; in
case of failure of one of the remedies above, you have the right to an appropriate price-reduction
or the right to terminate the agreement. Unless it is proven otherwise, it shall be assumed that the
defects arising no later than six (6) months after the delivery of the Model S vehicle already
existed on the date of delivery. You will not be entitled to exercise the above rights in case of
failure to notify Tesla of the lack of conformity within two (2) months starting from the date on
which you detected such lack of conformity. In any event, the right to file a complaint before the
Courts intended to assert a lack of conformity not maliciously concealed by Tesla shall
automatically expire twenty-six (26) months after the delivery of the Model S vehicle.
46 Model S Quick Guide