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Tesla S Quick Manual

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NORTH AMERICA
MODEL S QUICK GUIDE
ROADSIDE ASSISTANCE
SAFETY INFORMATION
WARRANTY

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Summary of Contents for Tesla S

  • Page 1 MODEL S QUICK GUIDE  ROADSIDE ASSISTANCE  SAFETY INFORMATION  WARRANTY NORTH AMERICA...
  • Page 2 All information in this document and all MODEL S® software is subject to copyright and other intellectual property rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available upon request.

  • Page 3: Table Of Contents

    Roadside Assistance......2 Contacting Roadside Assistance......2 Instructions for Transporters........3 Safety Information......6 Seat Belts............... 6 Child Safety Seats............9 Tesla Built-In Rear Facing Child Seats....14 Airbags................18 Tire Care and Maintenance........22 Vehicle Loading............30 Disclaimers..............33 Declarations of Conformity........34 Reporting Concerns..........37...

  • Page 4: Roadside Assistance

    Roadside Assistance Contacting Roadside Assistance Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of your warranty period. To contact Roadside Assistance, call: 1-877-79TESLA (1-877-798-3752) Advise the representative of the vehicle identification number (VIN), license plate number, mileage, your location, and the nature of the problem.

  • Page 5: Instructions For Transporters

    Use a Flatbed Only even if it has previously been shifted into Use a flatbed trailer only, unless otherwise Neutral. To keep Model S in Neutral (which specified by Tesla. Do not transport Model S disengages the parking brake), you must use with the tires directly on the ground.
  • Page 6 If equipped with a towing eye: Remove the nose cone. The method used to connect the tow chain depends on whether Model S is equipped with Insert a plastic pry tool into the top right a towing eye (located in the front trunk).
  • Page 7 Do not place straps over body panels or through the wheels. Caution: Attaching straps to the chassis, suspension or other parts of the vehicle's body may cause damage. Caution: To prevent damage, do not transport Model S with the tires directly on the ground.

  • Page 8: Safety Information

    The seat belt reel automatically locks to indicating it is locked in place. prevent movement of occupants if Model S Pull the belt to check that it is securely experiences a force associated with hard fastened.
  • Page 9 Safety Information Wearing Seat Belts When Pregnant Seat Belt Pre-tensioners Do not put the lap or shoulder sections of the The front seat belts are equipped with seat belt over the abdominal area. Wear the pre‑tensioners that work in conjunction with lap section of the belt as low as possible the airbags in a severe frontal collision.
  • Page 10 Warning: Each seat belt assembly must be used by one occupant only. It is dangerous to put a seat belt around a child being carried on an occupant’s lap. Warning: Seat belts that have been worn in an accident must be inspected or replaced by Tesla, even if damage to the assembly is not obvious.

  • Page 11: Child Safety Seats

    Child Safety Seats Guidelines for Seating Children Your Model S seat belts in the front and second row seats are designed for adults and larger children. You must restrain infants and small children in the second row seats only, and you must use a suitable child safety seat appropriate for the child’s age, weight, and size.
  • Page 12 Warning: Laws that govern how and where children should be carried when traveling in a vehicle are subject to change. It is the driver’s responsibility to keep up to date on, and comply with, all current regulations in the region(s) where Model S is driven.To check the child passenger safety laws for your state, go to: http://www.ghsa.org/html/stateinfo/laws/...
  • Page 13 General guidelines are provided installation method to use. Some child safety below. seats can be installed using either method. Place the child safety seat in Model S, and Always follow the child safety seat fully extend the seat belt. Route and manufacturer’s instructions.
  • Page 14 Lower LATCH anchor positions are provided Attaching Upper Tether Straps in the second-row outboard seating positions and are located between the seat's back rest If an upper tether strap is provided, attach its and rear cushion. The exact location of each...
  • Page 15 Warning: Never leave a child unattended, has an airbag in front of it. Although this even if the child is secured in a child airbag is disabled when Model S detects a safety seat. lightweight passenger, do not rely on Warning: Never use a child safety seat technology to protect your child.

  • Page 16: Tesla Built-In Rear Facing Child Seats

    37" (94 cm) tall and weighing between 35 and 77 lbs (16.2 to 35.2 kg). Always ensure the top of the child’s head cannot contact the vehicle and that the child is seated comfortably with the seat belts positioned and latched correctly.
  • Page 17 Safety Information Raise the seat back to the upright position Secure the Velcro strap. and push until it locks into position. Visually check to ensure that the retaining catches are engaged. Pull the strap at the rear of the seat to fold the seat assembly into the trunk floor.
  • Page 18 37" (94 cm) tall and weighing between 35 and 77 lbs (16.2 to 35.2 kg). Always ensure the top of the child’s head cannot contact the vehicle and that the child is seated comfortably with the seat belts positioned and latched correctly.
  • Page 19 Warning: Read all safety warnings and labels attached to the seats. Warning: Do not leave children unattended in Model S, even if the child is secured in a child safety seat or a Tesla built-in rear facing child seat. In hot...

  • Page 20: Airbags

    Location of Airbags Airbags are located in the approximate areas shown here. Airbag warning information is printed on the sun visors. Passenger knee airbag Passenger front airbag Side airbags Curtain airbags Driver’s knee airbag Driver’s front airbag Model S Quick Guide...
  • Page 21 How the Airbags Work Types of Airbags Inflation of airbags depends on the rate at Advanced The front airbags are which the vehicle’s cabin changes speed in a front advanced airbags designed to collision. The rate of deceleration determines airbags reduce airbag related injuries whether airbags inflate.
  • Page 22 • Objects lodged under the seat. • Heavy objects sitting on the seat Model S has an occupancy sensor in the front (briefcase, large purse). passenger seat that controls the status of the • Objects wedged between the seat back airbags based on the weight of the occupant.
  • Page 23 Warning: Airbags inflate with gradual cushioning effect for the occupants considerable speed and force, which can and to ensure the driver’s forward vision is not cause injury. To limit injuries, ensure that obscured. occupants are wearing seat belts and are...

  • Page 24: Tire Care And Maintenance

    If the indicator light flashes for one minute tire inflation pressure is dangerously whenever you power on Model S, a fault with under-inflated. the Tire Pressure Monitoring System (TPMS) is detected (see TPMS Malfunction on page Warning: Do not use any tire sealant 26).
  • Page 25 (bulges), cuts or wear. tire pressures frequently. Permanently repair Warning: Do not drive Model S if a tire is or replace punctured or damaged tires as damaged, excessively worn, or inflated to soon as possible.
  • Page 26 Improving Tire Mileage Asymmetric Tires To improve the mileage you get from your Model S tires are asymmetric and must be tires, maintain tires at the recommended tire mounted on the wheel with the correct pressures, observe speed limits and advisory sidewall facing outward.
  • Page 27 These chains must only be instrument panel when one or more of your used if your Model S has 245/45R19 rear tires tires is significantly under- or over-inflated. installed. Do not use chains on 21 inch tires.
  • Page 28 Tesla performs the setup procedure. TPMS Malfunction Model S has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly. The TPMS malfunction indicator is combined with the tire pressure indicator light.
  • Page 29 Safety Information Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire.It also provides the tire identification number (TIN) for safety standard certification and in case of a recall. Safety Information...
  • Page 30 Traction is graded from highest to lowest as AA, A, B, and C. Temperature grade. The tire’s resistance to heat is grade A, B, or C, with A indicating the greatest resistance. This grading is provided for a correctly inflated tire, which is being used within its speed and loading limits.
  • Page 31 Pounds per square inch (the unit used to measure tire pressure). Recommended Tire Inflation Tire inflation pressure, established by Tesla, which is based on Pressure the type of tires that are mounted on the vehicle at the factory. This information can be found on the Tire and Loading Information label located on the door pillar.

  • Page 32: Vehicle Loading

    Vehicle Certification label different tires in the future. Warning: Overloading Model S has an Note: If Model S is loaded to its full capacity, adverse effect on braking and handling, double check all tires to ensure they are which can compromise your safety or inflated to their recommended pressure levels.
  • Page 33 Example Load Limit Calculations How much cargo you can carry in Model S depends on the number and weight of Canada: passengers. The following are typical examples of calculated load limits.
  • Page 34 Caution: Damage caused by roof racks is not covered by the warranty. Caution: Do not use roof racks, or place any load, on the roof of a Model S that is equipped with a solid aluminum roof. Doing so can cause significant damage.

  • Page 35: Disclaimers

    You might notice a few miles/km on the direction and location. odometer when you take delivery of your Model S. This is a result of a comprehensive The data is stored by the vehicle and may be testing process that ensures the quality of accessed, used and stored by Tesla service your Model S.

  • Page 36: Declarations Of Conformity

    The devices listed above comply with CE standards. Operation is subject to the Changes or modifications not expressly following two conditions: approved by Tesla could void the user's authority to operate the equipment. This device may not cause harmful interference, and...
  • Page 37 Device Approval - Australia Changes or modifications not expressly approved by Tesla could void the user's authority to operate the equipment. Device Approval - Japan Device Approval - Hong Kong Media Control Unit...
  • Page 38 Any changes or modifications to the device not expressly approved by the manufacturer or Tesla Motors could void the user’s authority to operate the equipment. Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 39: Reporting Concerns

    Model S. For details, see Using Voice Commands). Reporting Safety Defects - US If you believe that Model S has a defect which could cause a crash or could cause injury or death, you should immediately inform the...

  • Page 40: Warranty

    Who is the Warrantor? What Vehicles are Covered? This New Vehicle Limited Warranty applies to a Model S vehicle sold by Tesla in the Tesla North America Warranty Region and transported or driven only in the Tesla North America Warranty Region.

  • Page 41: Warranty Coverage

    Who Can Enforce this New Vehicle Limited Warranty? The first retail purchaser, or subsequent purchaser, of a new Model S vehicle sold in the Tesla North America Warranty Region, titled or registered in the name of the first retail purchaser, or...

  • Page 42: Exclusions And Limitations

    Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle’s seat belts or air bag system manufactured or supplied by Tesla that occur under normal use for a period of 5 years or 60,000 miles (100,000 km), whichever comes first.
  • Page 43 Warranty • Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon discovery of a defect covered by this New Vehicle Limited Warranty; • Accidents, collisions, or objects striking the vehicle; • Any repair, alteration or modification of the vehicle, or the installation or use of fluids, parts or accessories, made by a person or facility not authorized or certified to do so;...
  • Page 44 Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of the vehicle at the time of the claim.

  • Page 45: Obtaining Warranty Service

    You may also inquire to Tesla directly regarding the applicability of such programs, if any, to your vehicle. Tesla may also occasionally offer to pay a portion or all of the cost of certain vehicle repairs that are no longer covered by this New Vehicle Limited Warranty on an ad hoc case-by-case basis.

  • Page 46: Warranty Enforcement Laws And Dispute Resolution

    Tesla requires that you submit your dispute to our dispute settlement program and wait for a decision to be issued prior to pursuing any remedy under federal or state laws (including 15 U.S.C. Section 2310 or California Civil Code Section 1793.22(b)), although you may be entitled to pursue a remedy without submitting under certain state laws or if you pursue any rights or remedies not created by these laws.
  • Page 47 NCDS’s decision is binding on Tesla but not on you. If you accept NCDS’s decision, Tesla will comply with the decision in a reasonable time not to exceed 30 days after Tesla receives notice of your acceptance.
  • Page 48 25 Tire and Loading Information 30 child seats vehicle certification 31 installing and using 9 LATCH child seats, installing 12 Tesla built-in rear facing 14 load limits 30 contact information roadside assistance 2 Tesla 37 maintenance tires 22...
  • Page 49 7 overview of 6 pre-tensioners 7 wearing when pregnant 7 seating capacity 30 seats Tesla built-in rear facing 14 service data recording 33 telematics 33 tie-down straps 5 Tire and Loading Information label 30 Tire Pressure Monitoring System...
  • Page 52 3500 Deer Creek Road Palo Alto, CA 94304 P/N: 1033081-00-E...

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