Additional Information; Troubleshooting - Sony STR-DA80ES Operating Instructions Manual

Additional Information

Additional Information

Troubleshooting

If you experience any of the
following difficulties while using
the receiver, use this
troubleshooting guide to help you
remedy the problem. Should any
problem persist, consult your
nearest Sony dealer.
There's no sound or only a very low-
level sound is heard.
/ Check that the speakers and
components are connected
securely.
/ Make sure you select the correct
component on the receiver.
/ Make sure you set the SPEAKERS
selector correctly (see page 9).
/ Press MUTING on the remote if
"MUTING" is shown in the
display.
/ The protective device on the
receiver has been activated
because of a short circuit. Turn off
the receiver, eliminate the short-
circuit problem and turn on the
power again.
The left and right sounds are
unbalanced or reversed.
/ Check that the speakers and
components are connected
correctly and securely.
/ Adjust the BALANCE control.
Severe hum or noise is heard.
/ Check that the speakers and
components are connected
securely.
/ Check that the connecting cords
are away from a transformer or
motor, and at least 10 feet (3
meters) away from a TV set or
fluorescent light.
/ Place your TV away from the
audio components.
/ Make sure you connect a ground
wire to the y SIGNAL GND
terminal.
/ The plugs and jacks are dirty.
Wipe them with a cloth slightly
moistened with alcohol.
30
No sound is heard from the center
speaker.
/ Select a DOLBY or MOVIE (except
MONO MOVIE) sound field (see
page 22).
/ Select the appropriate speaker
type and the location of the rear
speakers (see page 20).
/ Adjust the speaker volume
appropriately (see page 21).
A component cannot be selected.
/ Check the FUNCTION HOOKUP
setting of the component (see page
15).
Recording cannot be made.
/ Check that the components are
connected correctly.
/ Select the source component with
the FUNCTION control.
/ You cannot record audio from a
program source connected to the
LD DVD AC-3 RF/COAXIAL/
OPTICAL IN or LD jacks (see page
11).
No sound or only a very low-level
sound is heard from the rear
speakers.
/ Select the appropriate size of the
rear speakers (see page 20).
/ Adjust the speaker volume
appropriately (see page 21).
/ Make sure you turned on the
sound field function.
Radio stations cannot be tuned in.
/ Check that the antennas are
connected securely. Adjust the
antennas and connect an external
antenna if necessary.
/ The signal strength of the stations
is too weak (when you tune in
with automatic tuning). Use direct
tuning.
/ Make sure you set the tuning
interval correctly (when you tune
in AM stations with automatic
tuning) (see pages 16 and 32).
/ No stations have been preset or
the preset stations have been
cleared (when you tune in with
scanning preset stations). Preset
the stations (see page 16).
/ Press DISPLAY so that the
frequency appears in the display
(when you tune with automatic
tuning).
Surround effect cannot be obtained.
/ Turn on the sound field function.
No picture or an unclear picture
appears on the TV screen or on the
monitor.
/ Select the appropriate function on
the receiver.
/ Set your TV to the appropriate
input mode (press TV/VIDEO on
the remote for Sony TVs).
/ Place your TV away from the
audio components.
The remote does not function.
/ Point the remote at the remote
sensor g on the receiver.
/ Remove the obstacles in the path
of the remote and the receiver.
/ Replace both batteries in the
remote with new ones if they are
weak.
/ Make sure you select the correct
function on the remote.
/ Pressing TV CONTROL ON sets
the remote to operate the TV only.
In this case, press one of the
SYSTEM CONTROL/FUNCTION
buttons before operating the
receiver (etc.).
/ Press POWER on the main unit to
turn on the receiver and check the
FUNCTION HOOKUP setting of
the component you want to use. If
the component is set to NO, the
receiver and the component will
not turn on when you press
respective SYSTEM CONTROL/
FUNCTION button.