Troubleshooting Chart - Pioneer X-HM30V-S Operating Instructions Manual

Troubleshooting chart

Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorized PIONEER dealer or service
centre.
n General
Symptom
The clock is not
l l
set to the correct
time.
When a button is
l l
pressed, the unit
does not
respond.
l
No sound is
l l
heard.
l
l
n DVD/CD Player
Symptom
Playback does
l l
not start.
Playback stops
l l
in the middle or
is not performed
l
properly.
Playback
l l
sounds are
skipped, or
l
stopped in the
l
middle of a track.
n Remote control
Symptom
The remote
l l
control does not
operate.
l
l
l
l
n Tuner
Symptom
The radio makes
l l
unusual noises
continuously.
l
Possible cause
Did a power failure occur?
Reset the clock. (Refer to page
18)
Set the unit to the power stand-
by mode and then turn it back
on.
If the unit still malfunctions,
reset it. (Refer to page 43)
Is the volume level set to
"Min"?
Are the headphones
connected?
Are the speaker wires
disconnected?
Possible cause
Is the disc loaded upside
down?
Does the disc satisfy the
standards?
Is the disc distorted or
scratched?
Is the unit located near
excessive vibrations?
Is the disc very dirty?
Has condensation formed
inside the unit?
Possible cause
Is the AC power lead of the unit
plugged in?
Are the batteries polarity
correct?
Are the batteries dead?
Is the distance or angle
incorrect?
Does the remote control
sensor receive strong light?
Possible cause
Is the unit placed near the TV
or computer?
Is the FM aerial or AM loop
aerial placed properly? Move
the aerial away from the AC
power lead if it is located
nearby.
n USB
Symptom
Device cannot
l
be detected.
Playback does
l
not start.
Wrong time
l
display.
Wrong file name
l
display.
n iPod and iPhone
Symptom
No sound is
l
produced.
No image
appears on the
TV/monitor.
iPod or iPhone
l
will not charge.
"This accessory
l
is not made to
work with
iPhone" or "This
accessory is not
supported by
iPhone" appears
on iPhone
screen.
n S-VIDEO/COMPONENT VIDEO
Symptom
No picture.
l
En-42
Possible cause
Is there any MP3/WMA file
l
available?
Is the device properly
l
connected?
Is it an MTP device?
l
Does the device contain AAC
l
file only?
Is it a copyright protected
l
WMA file?
Is it a false MP3 file?
l
Is Variable Bitrate file being
l
played back?
Is the File Name written in
l
Chinese or Japanese
characters?
Possible cause
The iPod or iPhone is not
l
playing.
The iPod or iPhone is not
l
properly connected to the unit.
Is the AC power lead of the unit
l
plugged in?
The video cable is not properly
l
connected.
The TV/monitor's input
l
selection is not properly set.
The iPod TV out feature has
l
not been set to output video.
Audio from the iPod/iPhone
l
cannot be heard via the
headphones connected to the
unit.
The iPod or iPhone is not
l
making full contact with the
connector.
rd
Using iPod (3 generation).
l
The iPod or iPhone is not
l
supported. Refer to page 19
for compatible models.
The iPod or iPhone unit cannot
l
be charged whilst the main unit
is in USB mode.
The iPhone battery is low.
l
Please charge the iPhone.
iPhone is not properly docked.
l
Possible cause
The VIDEO OUT setting of the
l
setup menu may be wrong.
Use the provided video cable
and check the VIDEO OUT
setting of the setup menu.