Electrolux EI23CS55GS1 Use & Care Manual page 32

32
Solutions to Common Problems
Dispenser (Ice & Water)
Problem
Dispenser will not
dispense ice.
Ice dispenser is
jammed.
Dispenser will not
dispense water.
Water has an odd taste
and/or odor.
Water pressure is
extremely low.
Light Is Not On
Problem
Light is not on.
Cause
• Dispenser lock out is engaged.
• Water supply is not connected.
• Ice storage bin is empty.
• Household water line valve is not open.
• Fresh Food door is not closed.
• Ice dispensing paddle has been held in
for more than four to five minutes.
• Ice has melted and frozen around auger
due to infrequent use, temperature
fluctuations, and/or power outages.
• Ice cubes are frozen together.
• Ice cubes are smaller than normal.
• Dispenser lock out is engaged.
• Water filter not seated properly.
• Water filter is clogged.
• Household water line valve is not open.
• Water has not been dispensed for an
extended period of time.
• Unit not properly connected to cold water
line.
• Cut-off and cut-on pressures are too low
(well systems only).
• Reverse osmosis system is in
regenerative phase.
Cause
• Light bulb is burned out or LED light is
damaged.
• No electric current is reaching
refrigerator.
• Control system has disabled lights
because one or both doors were left open
too long.
Correction
• Press and hold control lock for three seconds.
• Connect water supply. See Connecting The Water
Supply section.
• Ensure ice maker is turned on. When the first
supply of ice is dropped into the bin, the dispenser
should operate.
• Open household water line valve. Allow sufficient
time for the ice to be made. When ice is made, the
dispenser should operate.
• Ensure Fresh Food door is closed. See Problem
Section, Opening/Closing of Doors/Drawers.
• Motor is overloaded. Motor overload protector will
reset in approximately three minutes. Ice can then
be dispensed.
• Remove ice bin, thaw, and empty the contents.
Clean bin, wipe dry, and replace in proper position.
When new ice is made, dispenser should operate.
• Use the dispenser often so that cubes do not
freeze together.
• The ice & water filter cartridge could be clogged.
Replace the filter cartridge. Dispensing system
operates best at 30-100 psi water pressure. Well
water pressures should fall within this range.
• Press and hold control lock for three seconds.
• Remove and reinstall the water filter. Be sure to
push the filter firmly so that you hear it lock solidly
into position.
• Replace filter cartridge. Be sure to remove
protective caps and push the filter firmly so that
you hear it lock solidly into position.
• Open household water line valve. See Problem
section, Ice Maker Is Not Making Ice.
• Draw and discard 10-12 glasses of water to
freshen the supply and completely rinse out the
tank.
• Connect unit to cold water line that supplies water
to the kitchen faucet.
• Have someone turn up the cut-off and cut-on
pressure on the water pump system (well systems
only).
• It is normal for a reverse osmosis system to be
below 20 psi during the regenerative phase.
Correction
• See Replacing Light Bulbs or LED Lights in Care
and Cleaning section.
• See Problem section, Running Your Refrigerator.
• Close and reopen door(s) to enable lights.