KitchenAid KUDE20FB*0 Technical Education page 100

DIAGNOSTICS & TROUBLESHOOTING
Troubleshooting Guide #5
CUSTOMER POTENTIAL CAUSES
DESCRIPTION
MELTED DISHWARE AND/ CUSTOMER USES NON-DISHWASHER SAFE
OR SPRAY ARM AND/OR DISHES OR LOADS PLASTIC DISHES DIRECTLY
DISHWASHER ALWAYS HOT OVER HEATER.
TEMPERATURE SENSING PROBLEM.
WATER HEATING PROBLEM, HEATER STUCK
ON.
WATER HEATER DISPLACED FROM
MOUNTING CLIP AND / OR PULLED OFF
CENTER.
NOISY OPERATION SPRAY ARM STALLED OR BLOCKED AND
SPRAYING ON THE DOOR.
DIVERTER PROBLEM
MOTOR PROBLEMS FORCE CYCLE TO START
AND STOP REPEATEDLY.
NO OR LOW WATER
DRAINS TOO LONG
VENT STUCK OPEN
FAN RUNS (MAKES NOISE) AFTER CYCLE
COMPLETED (ON MODELS WITH FAN).
EXCESSIVE FAN NOISE DUE TO FAULTY FAN
(ON MODELS WITH FAN).
LEAKS OR DRIPS ON VENT WAX MOTOR PROBLEM (NOT ALL
CABINET OR FLOOR MODELS)
FAN PROBLEM
(ON MODELS WITH FAN)
TOO MANY SUDS
LEAKING DISHWASHER
UNIT UNLEVEL (LEANING FORWARD) AND
WATER SURGES OVER FRONT LIP DURING
CYCLE.
AIR PRESSURE SURGE WHEN DOOR IS
OPENED AND IMMEDIATELY CLOSED WHILE
DISHWASHER IS HOT CAN FORCE DROPLETS
OUT THE VENT DUCT.
5-16 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
n
For Service Technician Use Only
CHECK
INSTRUCT CUSTOMER.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
INSPECT HEATER. ADJUST BACK INTO POSITION IF NEEDED.
- INSTRUCT CUSTOMER IF BLOCKED.
- CHECK SPRAY ARM ROTATION AND INSPECT FOR PLUGGED
NOZZLES. IF PLUGGED, CLEAN NOZZLES AND CONFIRM FILTERS
INSTALLED PROPERLY.
- CONTROLLED LOWER SPRAY ARM MOTOR FAILED. CHECK SPRAY
ARM MOVING IN BOTH DIRECTIONS DURING DIAGNOSTICS
CYCLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
SLOW DRAIN PROBLEM - REFER TO SERVICE ERROR CODE TABLE
FOR 8-1.
REFER TO SERVICE ERROR CODES TABLE.
DISHWASHER IS DESIGNED TO KEEP FAN RUNNING AFTER CYCLE
TO PREVENT MOISTURE BUILDUP IN DISHWASHER. FAN WILL
TURN OFF IF DOOR IS OPENED LONGER THAN 5 SEC. INSTRUCT
CUSTOMER.
1. CHECK FAN OPERATION DURING SERVICE DIAGNOSTICS TEST
CYCLE.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. REPLACE FAN IF DOES NOT SPIN FREELY.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
CHECK DOOR / TUB GASKET AND ALL WATER CONNECTIONS
UNDER DISHWASHER. REFER TO SERVICE ERROR TABLE.
CHECK ERROR HISTORY FOR FLOAT ERROR 6-4. ERROR 6-4 IS
LIKELY TO OCCUR IF UNIT IS SIGNIFICANTLY UNLEVEL AND
LEANING FORWARD. REFER TO SERVICE ERROR TABLE.
INSTRUCT CUSTOMER TO LEAVE DOOR OPEN A FEW MINUTES
BEFORE RE-CLOSING IF OPENED WHILE DISHWASHER IS HOT
TECH.
RELATED
ERROR
CODES
3-1
7-2
9-4
9-1
9-2,9-3
4-2
6-1, 6-2
6-3, 6-4
8-1
10-2
10-2
10-3
6-3
6-4
6-1
6-3
6-4