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KitchenAid KUDE20FB*0 Technical Education

2013 stainless steel tall tub dishwasher *all colors
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TECHNICAL EDUCATION
2013 Stainless Steel
Tall Tub Dishwasher
KUDE20FB*0, KUDE20IX*9, KUDE40FX*6, KUDE48FX*5,
KUDE50CX*9, KUDE50FB*0, KUDE60FX*5, KUDE60HX*5,
KUDE70FX*5, KUDL15FX*6
*All Colors
JOB AID W10573282
KD-15

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  Summary of Contents for KitchenAid KUDE20FB*0

  • Page 1 KD-15 TECHNICAL EDUCATION 2013 Stainless Steel Tall Tub Dishwasher KUDE20FB*0, KUDE20IX*9, KUDE40FX*6, KUDE48FX*5, KUDE50CX*9, KUDE50FB*0, KUDE60FX*5, KUDE60HX*5, KUDE70FX*5, KUDL15FX*6 *All Colors JOB AID W10573282...
  • Page 2 FORWARD This KitchenAid Job Aid, "2013 Stainless Steel Tall Tub Dishwasher" (Part No. W10573282), provides the In-Home Service Professional with information on the installation, operation, and service of the “Global Wash System" with variable speed wash and drain motors. For specific operating information on the model being serviced, refer to the “Use and Care Guide”...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS KitchenAid 2013 Stainless Steel Tall Tub Dishwasher SECTION 1 — GENERAL INFORMATION DISHWASHER SAFETY .........................1-2 BEFORE USING YOUR DISHWASHER ....................1-3 MODEL & SERIAL NUMBER LABEL .....................1-4 TECH SHEET LOCATION ........................1-4 MODEL & SERIAL NUMBER NOMENCLATURE ...................1-5 PRODUCT SPECIFICATIONS ........................1-6 PARTS &...
  • Page 4 DIVERTER SENSOR / POSITION SWITCH ..................6-13 WASH MOTOR (VARIABLE SPEED) ....................6-14 DRAIN MOTOR (VARIABLE SPEED) ....................6-15 VENT WAX MOTOR ...........................6-16 VENT FAN ............................6-17 USER INTERFACE ..........................6-18 PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover) KitchenAid 2013 Tall Tub Stainless Steel Dishwasher...
  • Page 5: Section 1 - General Information

    GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “KitchenAid Stainless Steel Tall Tub Dishwasher.” ■ Dishwasher Safety ■ Before Using Your Dishwasher ■ Model & Serial Number Label ■ Tech Sheet Locations ■...
  • Page 6: Dishwasher Safety

    WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 7: Before Using Your Dishwasher

    • Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installation Instructions or complete information. KitchenAid 2013 Tall Tub Stainless Steel Dishwasher...
  • Page 8: Model & Serial Number Label

    GENERAL INFORMATION Model & Serial Number Label Model & Serial Number Label Location Tech Sheet Location Tech Sheet Location (Behind Toe Kick Panel) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 9: Model & Serial Number Nomenclature

    0 = Basic Release; 1 = First Revision; 2 = Second Revision SERIAL NUMBER 10000 MANUFACTURING SITE F = FINDLAY, OH YEAR OF MANUFACTURE 2 = 2012 WEEK OF MANUFACTURE PRODUCT SEQUENCE NUMBER KitchenAid 2013 Tall Tub Stainless Steel Dishwasher...
  • Page 10: Product Specifications

    120V AC Heater: 120V AC Dispenser: 120V AC Spray Arm Motor: 120V AC (some models) Fan Motor: +5V DC (some models) Sensors: Temperature Sensor Water Sensor (OWI) Spray Arm Sensor (some models) Switches: Diverter Position Switch (5V DC) Door Switch (13V DC) Float Switch (120V AC) TCO / Bi‐Metal: Incorporated into Control Board (Penninsula Slots) Fuses: Line (L1) Fuse Motor Control Fuse Triac Fuse Lower Wash Arm: "S" Design Upper Wash Arm: Straight Design Filtration: 3‐Stage Filter System ProScrub: Available on certain models Water Softener Model: KUDE60SXSS4 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 11: Parts & Features

    Flexible fold-down tines Cup shelves with (on some models) stemware holder Rack handle Upper spray arm TOP RACK Silverware basket Flexible fold-down tines Culinary Caddy ® utensil basket (on some models) BOTTOM RACK KitchenAid 2013 Tall Tub Stainless Steel Dishwasher...
  • Page 12: Notes

    GENERAL INFORMATION Notes KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 13: Section 2 - Operation

    OPERATION Section 2: Operation This section provides operational use and care information for the “KitchenAid Stainless Steel Tall Tub Dishwasher.” ■ Start-Up / Quick Reference ■ Quick Steps ■ Dishwasher Use ■ Cycle and Option Descriptions ■ Dishwasher Feedback Section ■...
  • Page 14: Start-Up / Quick Reference

    1 Hour Wash will clean your dishes using slightly more water and energy. Select the Heat Dry or ProDry™ option to speed drying times (adds approximately 27 to 35 minutes to the 1 Hour Wash cycle) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 15: Quick Steps

    Fill the Pre-Wash section to the Depending on your water hardness, fill the Main Wash section level shown, if needed. of the dispenser as shown. Fill the Pre-Wash section to the level shown, if needed. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 16 3 seconds of pressing START/RESUME. If of the arrow and turning. the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 17 Raises the main wash Heavy Duty Raises the main 0 - 3.0 temperature to improve wash temperature Normal Wash (0 - 11.2) cleaning for loads from 105°F (41°C) containing tough, baked- to 120°F (49°C). on food. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 18: Cycle & Option Descriptions

    Press 4 Hour Delay. Press START/ RESUME. Close the door firmly. NOTE: Anytime the door is opened (such as, to add a dish), the Start/Resume button must be pressed again to resume the delay countdown. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 19 Each bar equals instead of Cycle Status approximately 24 minutes of cycle length. The bars will also count down KitchenAid 2013 Stainless Steel Tall Tub Dishwasher Indicator Lights) the delay feature from left to right, and the delay indicator will be activated.
  • Page 20: Dishwasher Feedback Section

    4. Press and hold CANCEL/DRAIN twice to reset the control. Dishwasher Features Your KitchenAid dishwasher may have some or all of these features. NOTE: If your silverware ProScrub Option Wash Area ®...
  • Page 21: Dishwasher Features

    OPERATION 4. Press and hold CANCEL/DRAIN twice to reset the control. Dishwasher Features Dishwasher Features Your KitchenAid dishwasher may have some or all of these features. NOTE: If your silverware ProScrub Option Wash Area ® does not fit into the...
  • Page 22 4. Insert front rack rollers on each side of the rack into the rack slots. 5. Close track stops on both sides of rack and slide rack back into dishwasher. Track stop closed Track stop open 2-10 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 23: Filtration System

    Upper Filter Dishes feel gritty to the touch. Assembly It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency. Lower Filter KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 2-11...
  • Page 24 Be sure the lower filter is securely in place and the upper filter assembly is locked into place. If the upper filter assembly turns freely, it is not locked into place. 2-12 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 25: Dishwasher Care

    Avoid possible water damage to your home and dishwasher due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have your dishwasher winterized by authorized service personnel. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 2-13...
  • Page 26: Consumer Troubleshooting Guide

    Clean the upper and lower filters at least once per month. (See “Cleaning Instructions” in the “Filtration System” section.) Always use a rinse aid. Always use a high-quality, fresh detergent. Use a detergent booster/water softener additive designed for dishwashers. 2-14 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 27 Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option turned off. No detergent is needed. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 2-15...
  • Page 28: Notes

    In the second through the fifth year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to correct defects in materials or workmanship that existed when this major appliance was purchased: nylon dish racks and electronic controls.
  • Page 29: Section 3 - Installation

    INSTALLATION Section 3: Installation This section provides installation requirements and procedures for the “KitchenAid Stainless Steel Tall Tub Dishwasher.” ■ Dishwasher Safety ■ Installation Requirements ■ Location Requirements ■ Drain Requirements ■ Water Supply Requirements ■ Electrical Requirements ■ Installation Instructions ■...
  • Page 30: Dishwasher Safety

    WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 31: Grounding Instructions

    • Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installation Instructions or complete information. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 32: Installation Requirements

    4 #10 x ¹/₂" wood screws (if installing custom front panels) †®TORX and T20 are registered trademarks of Saturn Fasteners, Inc. † TORX and T20 are registered trademarks of Saturn Fasteners, Inc. ® KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 33: Location Requirements

    Make sure pipes, wires and drain hose are within the shaded area shown in the “Product and Cabinet Opening Dimensions” section. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 34 INSTALLATION KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 35: Drain Requirements

    (Part Number 4396897RP). NOTE: ¹⁄₂" minimum plastic tubing is not recommended. A 90° elbow with ³⁄₄" hose connection with rubber washer. Do not solder within 6" (15.2 cm) of the water inlet valve. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 36: Installation Instructions

    NOTE: A grounded 3 prong outlet is required inside a cabinet next to the dishwasher cabinet opening. Drill a 1¹⁄₂" (3.8 cm) hole in cabinet side or rear. See “Product and Cabinet Opening Dimensions” section. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 37: Prepare And Route Water Line

    Drill a ¹⁄₂" (1.3 cm) hole in the cabinet side or rear. Wood cabinet: Sand the hole until smooth. Metal cabinet: Cover hole with grommet (Part Number 302797 - not provided). Measure overall length of copper tubing for the water supply line. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 38: Install Drain Hose

    Slowly turn water shutoff valve to “ON” position. Flush water into a shallow pan until clear to get rid of particles that could clog the inlet valve. Turn shutoff valve to “OFF” position. 3-10 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 39 5 cm) screw-type clamp (not provided). Option B, No waste disposer – no air gap 5. Use a rubber hose (not provided) with screw-type clamps (not provided) to connect from air gap to disposer inlet. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-11...
  • Page 40: Prepare Dishwasher

    1. Make sure the area under the cabinet is clean and dry for installation of the moisture barrier. 2. Remove the backing of the moisture barrier and apply to underside of the countertop along the front edge of the counter. 3-12 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 41: Make Power Supply Cord Connection

    Retain for later use. Select UL Listed/CSA Approved twist-on wire connectors rated to connect your power supply cord to 16-gauge dishwasher wiring. †®TORX and T20 are registered trademarks of Saturn Fasteners, Inc. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-13...
  • Page 42 Use ¹⁄₄" hex head socket, nut driver or Torx ® screwdriver and previously removed screw to secure cover. ® NOTE: Do not plug into outlet until instructed to do so. 3-14 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 43: Determine Cabinet Opening

    34" (86.4 cm) below the blanket can be removed by cutting along the perforation. countertop. NOTE: Shims must be securely attached to floor to avoid movement when the dishwasher is in use. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-15...
  • Page 44: Install Door Handle

    Tighten the setscrews ¹⁄₄ turn past snug. Retain hex key with Installation Instructions. Custom Panel Dimensions Using 2 or more people, stand the dishwasher up. NOTE: Do not install kick plate until instructed to do so. 3-16 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 45 Attach the 4 plastic studs to the wooden panel using the 4 short hex head (⁵⁄₁₆”) screws provided. Attach the 4 plastic studs to the wooden panel using the 4 short hex head (⁵⁄₁₆") screws provided. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-17...
  • Page 46 Drill pilot holes approximately 1¹⁄₂" (3.8 cm) using the door liner hole as a guide into the panel. Install the 2 remaining long screws. 3-18 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 47: Choose Attachment Option

    Repeat this step for the other side of the dishwasher. NOTE: Do not attach the dishwasher. This will be done later. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-19...
  • Page 48: Prepare Water Supply Line

    If the door closes or falls open under its own weight, the door tension will need to be adjusted. 3-20 †®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 49 You may need to adjust alignment to be even with your cabinets. tensioner to a higher-numbered hole and replace the screw. Reattach door spring to rear leg. NOTE: Tensioners on both sides of dishwasher should be secured at same holes. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-21...
  • Page 50: Connect Water Supply

    †®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company. †®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company. 3-22 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 51: Make Direct Wire Electrical Connection

    16-gauge dishwasher wiring. After hose is connected, remove towel. If needed, see website for animated representation of this step. Visit www.kitchenaid.com/drain under FAQ tab. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-23...
  • Page 52 Use ¹⁄₄" hex head socket, nut driver or Torx ® screwdriver and previously removed screw to secure cover. ® NOTE: Twist on UL Listed/CSA Approved wire connector. Gently tug on wires to be sure both are secured. 3-24 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 53: Secure Dishwasher In Cabinet Opening

    If they do, dishwasher must be with two #10 x ¹⁄₂" Phillips-head screws (included). The re-centered. When dishwasher is properly centered, replace dishwasher must be secured to keep it from shifting when plastic buttons. door is opened. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-25...
  • Page 54: Complete Installation

    Using a flat-blade screwdriver, turn the fasteners ¹⁄₄ turn clockwise to lock into place. The fasteners slot will be straight up and down when properly locked. 3-26 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 55 Plug into a grounded 3 prong outlet. Check that power supply cord does not touch dishwasher motor or lower part of Check that the lower edge of the lower panel contacts the floor. dishwasher tub. Adjust if necessary. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 3-27...
  • Page 56: Notes

    Has the cycle been set correctly to start the dishwasher? Is the water turned on? If none of these possible solutions work, please see your Use and Care Guide for service contact information. Notes 3-28 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 57: Section 4 - Component Access

    COMPONENT ACCESS Section 4: Component Access This section provides service parts access, removal, and installation instructions for the “KitchenAid Stainless Steel Tall Tub Dishwasher.” ■ Insulation Blanket ■ Door Latch Strike ■ Door Spring Adjustment ■ Water Inlet & Drain Hose ■...
  • Page 58 (Stainless Steel Tub Models Only) 1. Fasten the blanket on the tabs located on the sides of the tub, see figures 1 and 2. Figure 1 Figure 1 Figure 2 Figure 3 Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 59: Adjustable Door Springs

    Using a ⁵⁄₁₆" nut driver or hex socket, remove the screw from the tensioner. NOTES: KitchenAid 2013 Stainless Steel Tall Tub Dishwasher The screw can be put into one of 3 holes (1, 2, 3) in the front leg of It is all right if dishwasher fits tightly into cabinet op dishwasher.
  • Page 60: Overfill Assembly

    Right Cover Left Cover Standpipe nut Figure 3 Flat Gasket Location of float switch components. See figure 4. Float Switch Housing and standpipe Switch Float Stem Switch Lever Switch Lever Figure 1 Figure 4 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 61: Accessing Door Components

    2. Remove 4 screws (long) across top of door and 8 to 10 screws (short) on the sides, see figures 1 and 2. Vent Assembly (some models only) Electronic Control Figure 1 Dispenser Figure 4 Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 62: Kitchenaid 2013 Tall Tub Stainless Steel Dishwasher N Iii

    C. Box Connector D. Screw E. Latch Assembly F. Electronic Control G. Connector Brace H. Status Light I. 4-Wire Jumper Figure 2 User Interface NOTE: This figure represents the configuration for capacitive Status LED Board touch UI and status LED board. (if available) Connector configuration may vary depending on model and UI. Figure 3 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 63: Removing Latch Assembly

    Gently push in to release latch clips, see figure 1 and 2. Figure 4 Figure 1 Door Latch Assembly Figure 5 Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 64: Removing Electronic Control Board

    3. Lift up locking tab, see figure 1 Tab Slots Figure 1 Figure 3 NOTE: There are two tabs on the back of the control that hook into slots in the door bracket. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 65: Removing Dispenser Assembly

    3. Remove - 6 - ¼” hex head screws securing the dispenser to Bracket the door, see figure 1. 4. Disconnect switch wires. Inner 5. Remove dispenser assembly and bracket, see figure 2. Door Panel Figure 2 Figure 1 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 66: Spray Arms, Feed Tube, And Manifold

    COMPONENT ACCESS Spray Arms, Feed Tube, and Manifold Spray arm Manifold Seal Feed tube Spray arm Component Identification 4-10 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 67: Tub Components - Stainless Steel Tub Models

    Feed Tube to Middle and Upper Spray Arms ProScrub ® Manifold Water Inlet (available on some models) Lower Spray Arm Upper Filter Inset 120VAC Heater Lower Filter Water Level Float Tub Component Identification KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-11...
  • Page 68: Removing The Upper Rack(S)

    4. Close track stops. 5. Slide rack tracks back into dishwasher. To replace the rack: 4-12 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher pull the upper rack forward 1. Gently pull rack tracks forward in dishwasher until they stop and click into place.
  • Page 69: Removing Lower Spray Arm

    3. Lift off, see figure 3. Figure 1 Figure 3 2. Rotate the lower spray arm nut ¼ turn counter clockwise to remove the spray arm, see figure 2. Lower Spray Arm Assembly Water Jets Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-13...
  • Page 70: Removing Filters

    It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency. Lower Filter Figure 1 Figure 4 - Filtration System Figure 2 2. Lower Filter- Lift out of sump, see figure 3. Figure 3 4-14 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 71: Removing Proscrub Manifold

    NOTE: Powerful fixed jets target water towards pots, pans, or casserole dishes loaded in the back of the dishwasher. Figure 2 2. Disconnect the feed tube from the diverter housing, see figure 3. Figure 3 continued next page . . . KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-15...
  • Page 72: Removing Diverter Disk

    4. Rotate the housing counterclockwise, see figure 5. Diverter Disk 6. The diverter disc attaches to a keyed shaft, see figure 7. Figure 5 Figure 7 continued next page . . . 4-16 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 73 1. Align the arrow on the diverter housing to the lower arrow on the sump. 2. Rotate the housing clock wise until the diverter housing locks in place, see figure 1. Figure 8 Figure 1 Figure 9 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-17...
  • Page 74: Under The Tub Components

    COMPONENT ACCESS Under the Tub Components Fill Valve Overfill/Float Valve VS Drain Motor Junction Box Diverter Motor & Switch OWI / NTC Adjustable Heater Wheels VS Wash Motor Figure 1 4-18 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 75: Heater

    COMPONENT ACCESS Heater Heater Connection Heater Connection Figure 1 Heater Components A. Heater Element Assembly B. Rubber Washer C. Heater Element Nut D. Speed Nut E. Heater Probe Shield Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-19...
  • Page 76: Removing Sump Assembly & Drain Pump

    Note: Be prepared to catch the water from the sump area. Figure 4 Figure 1 4. Unplug the wire harness connected to the drain pump, see figure 5. Figure 2 Figure 5 continued next page . . . 4-20 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 77 7. Unlock the three tabs securing the motor and sump detach from tub, see figure 11. assembly to the tub, see figures 8, 9 and 10. Figure 11 Figure 8 - Tab Locations continued next page . . . KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-21...
  • Page 78 Removing Sump Assembly & Drain Pump (continued) 9. Tilt the assembly and lift out to remove, see figures 12. 11. Unplug the diverter motor harness, see figure 16. Figure 12 NOTE: When installing the sump assembly, align the tab on the assembly with the slot in the tub, see figures 13 and 14. Figure 16 12. Unplug the OWI / NTC harness, see figure 17. Figure 13 Figure 14 Figure 17 10. Unplug the diverter position switch harness, see figure 15. 13. Unplug the wash motor harness, see figure 18 . Figure 15 Figure 18 4-22 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 79: Removing Optical Water Indicator

    Figure 3 Optical water indicator–exterior view, see figure 1. 2. Pull out to remove, see figure 4. Figure 4 Figure 1 Optical water indicator in sump area, see figure 2. Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-23...
  • Page 80: Removing Diverter Motor

    Figure 2 Motor and Sump Assembly Isolator Grommet Hose Assembly (includes 2 clamps) Wash Motor Latch & Sump and Seal Screw (3) 4-24 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 81: Wash Motor Replacement

    1. Use a pair of diagonal pliers to cut off the hose clamps, see figures 1 and 2. Figure 3 Figure 1 continued next page . . . Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-25...
  • Page 82 Steps for Removing Old Wash Motor (continued) 3. Remove motor from seal, see figure 4. 5. Remove seal, see figure 6. Figure 4 Figure 6 4. Pry up on old seal, see figure 5. Figure 5 4-26 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 83 1. Install new Seal, see figure 1 Figure 3 4. Seal installed correctly, see figure 4. Figure 1 2. Install motor, see figure 2. Figure 4 continued next page . . . Figure 2 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 4-27...
  • Page 84 Figure 5 6. Install clamps with screws toward bottom, see figure 6. Figure 7 Figure 6 Figure 8 8. Install motor and pump assembly. Fill sump with water and check for leaks. 4-28 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 85: Section 5 - Diagnostics & Troubleshooting

    DIAGNOSTICS & TROUBLESHOOTING Section 5: Diagnostics & Troubleshooting This section provides diagnostic, fault codes, and troubleshooting information for the “KitchenAid Stainless Steel Tall Tub Dishwasher.” ■ Safety First ■ Wash Cycles ■ Service Diagnostic Cycle ■ Service Diagnostic Cycle Notes ■...
  • Page 86 Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 87 - To invoke rapid advance mode, press HI TEMP - HEATED DRY - HI TEMP - HEATED DRY with door open or closed after starting cycle. - Press START/RESUME to advance cycle interval. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 88 DIAGNOSTICS & TROUBLESHOOTING For Service Technician Use Only KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 89: Service Diagnostic Cycle Notes

    Check for LSA motor and sensor during Interval 10 per detail below or look for error code (F9E4) at end of service cycle. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 90: Service Diagnostics With Error Codes

    To invoke the diagnostics cycle, perform the following key presses while in standby. Press any 3 keys in the sequence 1-2-3, 1-2- 3, 1-2-3 with no more than 1 second between key presses. NOTE: Some models have replaced the “Clean” LED with “Complete.” KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 91: Service Error Codes

    - SHORTED OR FAULTY TEMPERATURE SENSOR. 4. CHECK ALL COMPONENTS AND CONNECTIONS IN THE - FAULTY TEMPERATURE SENSOR INPUT ON TEMPERATURE SENSING CIRCUIT WITH METER, FIX/REPLACE CONTROL. SHORTED WIRES / PART. (SEE OWI SENSOR STRIP CIRCUIT) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 92 UNIT. IF IT DOES, CONFIRM DRAIN LOOP IS ATTACHED TO SIDE OF DISHWASHER AND DRAIN HOSE IS CONNECTED TO A DRAIN AT LEAST 50.8 CM (20 INCHES) OFF THE FLOOR. WATER LEAKING FROM DISHWASHER CHECK FOR LEAKS UNDER DISHWASHER. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 93 3. DISCONNECT POWER & REPLACE DISPENSER IF SEE EXCESSIVE RINSE AID LEAKAGE. OPEN FUSE TO FILL VALVE AND OTHER TRIAC REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT LOADS. TO METER CHECK DIAGRAM). KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 94 FAULTY DIVERTER DRIVE CIRCUIT ON THE 1. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL. CONTROL. STUCK ON 2. INSPECT DIVERTER MOTOR AND CONNECTIONS FOR OVERHEATING / SHORTING. IF EVIDENCE OF OVERHEATING / SHORTING EXISTS, REPLACE. 5-10 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 95 RESISTANCES OF FAN MOTOR AND ALL CONNECTIONS IN THE FAN CIRCUIT. FIX / REPLACE OPEN CONNECTIONS OR FAN. ERROR FAULTY FAN DRIVE CIRCUIT ON THE CONTROL. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE (ON MODELS CONTROL. WITH FAN) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 5-11...
  • Page 96: Troubleshooting Guide

    CONTROL LOCKOUT FEATURE ACCIDENTALLY INSTRUCT CUSTOMER. REFER TO U &C MANUAL (PRESS & HOLD PRESSES AND CONTROL TURNED ON BY CUSTOMER. CONTROL LOCK KEY 5 SEC TO TURN ON/OFF). LOCK LED ON 5-12 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 97 SHORT TIME - DOES NOT MOTOR, LOW WATER OR SUDS. COMPLETE CYCLE (CLEAN LED OR COMPLETE MIGHT UNIT IN SALES DEMO MODE RUN SERVICE DIAGNOSTICS CYCLE TO CLEAR DEMO MODE. ALSO BLINK) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 5-13...
  • Page 98 SERVICE DIAGNOSTICS CYCLE AND SEE CHECKS FOR ERROR 3-3. DIVERTER PROBLEM REFER TO SERVICE ERROR CODES TABLE. DIVERTER DISC MISSING REMOVE OUTLET COVER AND INSPECT FOR RED PLASTIC DISC THROUGH HOLES IN OUTLET. INSTALL NEW DISC IF MISSING. 5-14 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 99 CHECK POWER SOURCE. CONFIRM AT LEAST 100V AC. ENOUGH. AIR PRESSURE SURGES IN DISHWASHER REFER TO SERVICE ERROR CODES TABLE. DUE TO WASHING WITH HIGH SUDS CAUSES BRIEF OPENING OF DOOR SWITCH CONTACTS DURING FINAL RINSE. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 5-15...
  • Page 100 INSTRUCT CUSTOMER TO LEAVE DOOR OPEN A FEW MINUTES OPENED AND IMMEDIATELY CLOSED WHILE BEFORE RE-CLOSING IF OPENED WHILE DISHWASHER IS HOT DISHWASHER IS HOT CAN FORCE DROPLETS TECH. OUT THE VENT DUCT. 5-16 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 101: Section 6 - Testing

    ■ Water Sensing w/OWI ■ Diverter Motor ■ Diverter Position Switch ■ Wash Motor (Variable Speed) ■ Drain Motor (Variable Speed) ■ Vent Wax Motor ■ Vent Fan ■ User Interface (UI) ■ Notes KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 102 Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 103 TESTING KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 104: Control Board Information/Specs

    Failure to use DISHWASHER IS COMPLETELY UNRESPONSIVE needle probes will damage the connectors. ¾ If Neutral and L1 are present at P4, pins 1 & 2 respectively, the L1 fuse is open. Replace Control. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 105: Electronic Control Board

    4 3 2 1 1 2 3 4 5 6 1 3 4 6 1 3 4 6 1 3 5 6 1 3 5 6 THRU THRU NEUTRAL +13V +3.3V DC GND KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 106: General Theory Of Operation

    ¾ If it has, turn off dishwasher and reconnect one connector at a time until the component loading down that supply has been identified. 11. Unplug dishwasher or disconnect power. 12. Reassemble all parts and panels. KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 107: Door Switch Circuit

    Repair as necessary. 2. Unplug dishwasher or disconnect power. 3. Remove outer door panel to access control board and door latch. Strip Circuit – Door Switch KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 108: Fill Circuit

    14. Reassemble all parts and panels. ¾ NO – just the Fill Valve. Go to step 3. 15. Plug in dishwasher or reconnect power. 3. Unplug dishwasher or disconnect power. Strip Circuit – Fill Valve KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 109: Dispenser Circuit

    12. Reassemble all parts and panels. ¾ NO – just the Fill Valve. Go to step 3. 13. Plug in dishwasher or reconnect power. 3. Unplug dishwasher or disconnect power. Strip Circuit – Dispenser KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 110: Water Heating / Heat Dry

    1. Unplug dishwasher or disconnect power. 2. Remove outer door panel to access control board. 3. Disconnect P4 from the control board. Strip Circuit – Heater Circuit 6-10 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 111: Water Sensing With Owi Sensor

    5. Using an ohmmeter, measure resistance between P12, pins 1 and 3. The following table provides approximate room and hot water temperatures and their associated resistance values. Strip Circuit – Water Sensing KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 6-11...
  • Page 112: Diverter Motor

    2. Are all the loads controlled by TRIACS not working? ¾ YES – check for open door switch, TRIAC fuse, or pilot relay. ¾ NO – just the diverter valve. Go to step 3. Strip Circuit – Diverter Motor 6-12 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 113: Diverter Sensor/Position Switch

    ¾ Interval 11, the diverter motor is activated and water is ‘diverted’ to the Turbo Zone (some models only). ¾ Interval 10, the diverter motor is activated and water is ‘diverted’ to lower spray arm. Strip Circuit – Diverter Switch KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 6-13...
  • Page 114: Wash Motor (Variable Speed)

    Service Diagnostic Cycle. The following steps assume that this step was unsuccessful. 3. Unplug dishwasher or disconnect power. 4. Remove outer door panel to access control board. Strip Circuit – Wash & Drain Motors (Variable Speed) 6-14 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 115: Drain Motor (Variable Speed)

    Service Diagnostic Cycle. The following steps assume that this step was unsuccessful. 3. Unplug dishwasher or disconnect power. 4. Remove outer door panel to access control board. Strip Circuit – Wash & Drain Motors (Variable Speed) KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 6-15...
  • Page 116: Vent Wax Motor

    Also verify that wax motor seal and vent bezel seal are not pinched or missing. Verify there are no leaks around the vent bezel seal allowing moisture past the bezel and into the door panel area. Strip Circuit – Vent Wax Motor 6-16 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 117: Vent Fan

    Also verify that wax motor seal and vent bezel seal are not pinched or missing. Verify there are no leaks around the vent bezel seal allowing moisture past the bezel and into the door panel area. Strip Circuit – Vent Fan KitchenAid 2013 Stainless Steel Tall Tub Dishwasher 6-17...
  • Page 118: User Interface

    UI parts due to vent and/or fan problem. 2. Unplug dishwasher or disconnect power. 3. Remove outer door panel to access control board and user interface. Control Board User Interface Connections 6-18 KitchenAid 2013 Stainless Steel Tall Tub Dishwasher...
  • Page 119 PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR KITCHENAID PRODUCTS: 1-800-422-1230 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-253-1301 FOR TECHNICAL INFORMATION AND SERVICE POINTERS: www.servicematters.com...