Troubleshooting - HAMPTON BAY PG169T-B Use And Care Manual

Troubleshooting

Problem
The burner does not
stay lit.
The burner does not
light.
Note: Heater operates
at reduced efficiency
below 40° F.
The burner flame is
low.
The emitter glows
uneven.
The bottom 1 in. of the
emitter normally does
NOT glow.
There is carbon
buildup.
There is thick black
smoke.
Possible Cause
The thermocouple is not operating correctly.
1. The gas pressure is low.
2. There is blockage in the orifice.
3. There is blockage in the venturi tube.
4. There is air in the gas line.
5. The igniter fails.
6. The control knob is not in the "ON"
position.
1. The gas pressure is low.
2. Outdoor temperature is less than 40° F
and the cylinder is less than 1/4 full.
3. The control knob is not fully "ON" or
there is a blockage.
1. The gas pressure is low.
2. The base is not on a level surface.
3. The burner is dirty.
There is dirt or film on the reflector and
emitter.
There is blockage in the burner.
Prevention/Cure
Replace the thermocouple.
1. Turn the control knob to the "OFF" position
and replace the cylinder.
2. Clear the blockage.
3. Clean the venturi tube.
4. Open the gas line and bleed it (pressing
control knob in) for not more than 1-2
minutes or until you smell gas.
5. Use a match to light the burner; obtain new
igniter and replace.
6. Turn the control knob to the "ON" position.
1. Turn the control knob to the "OFF" position
and replace cylinder.
2. Use a full cylinder.
3. Check the control knob setting and check
the burner and orifices for blockage.
1. Turn the control knob to the "OFF" position
and replace cylinder.
2. Place the heater on a level surface.
3. Clean the burner.
Clean the reflector and emitter.
Remove the blockage and clean burner inside
and out side.
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Please contact 855-HD-HAMPTON for further assistance.
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