Ghost Hand (Phone Screen Failure); Error Operations Caused By The Phone Cover; Lcd - Huawei ascend mate V100R001 Faq

HUAWEI Ascend Mate
HUAWEI Ascend Mate Smartphone FAQs
A: If your gloves are thick or there is a lot of air between your fingers and the gloves, the
phone screen may not detect the action of your finger. Generally, the thickness of gloves must
be within 5 mm and there cannot be a lot of air between your fingers and gloves.
Q: My phone screen is too sensitive. The action is triggered when my finger is close to the
icon. Error operations occur when I enter texts. Why?
A: Maybe the glove mode is enabled on your phone. In glove mode, your phone screen
sensitivity is high. This may lead to error operations. You can disable the glove mode.

6.4 Ghost Hand (Phone Screen Failure)

Q: When my phone is being charged, slide and touch operations are performed without any
manual operation. Why?
A: If a charger with low noise restraining ability, noises on the grid may lead to the preceding
scenarios. To prevent ghost hand scenarios, use the charger delivered with Huawei Mate. If
the problems retain, check your phone and charger in the maintenance office.

6.5 Error Operations Caused by the Phone Cover

Q: When I shut the phone cover and slid on the phone cover, my phone screen can recognize
my finger actions. How do I solve this problem?
A: Some phone covers are thin and the cover materials cannot prevent the phone screen from
recognizing finger actions. This leads to error operations.
You can solve this problem using the following methods:
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6.6 LCD

Q: There is slim blue light around the edge of my phone screen. Is it a liquid crystal display
(LCD) flaw?
A: It is not a phone flaw or LCD/touch panel (TP) flaw. Huawei Mate TP adopts the super
thin GFF. The film forms a slope between the LCD and the spray coating of the TP. The light
reflection angle of the slope is different from that of the LCD, so you can see slim blue
reflected light. This phenomenon depends on the TP creation techniques and is not caused by
material problems or installation faults.
Q: When my LCD displays white, there is bright light at the top and bottom of the screen. Is it
an LCD flaw?
A: The backlights locate at the top and bottom of the LCD, so when you see the LCD from
the side you can see bright light at the top and bottom only when the LCD displays white.
This is a normal situation.
Issue 01 (2013-03-07)
Use the phone cover provided by
Disable the glove mode to reduce the error operation rate.
Before shutting the phone cover, press the Power key to turn off the backlight. This can
avoid error operations.
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www.vmall.com to reduce the error operation rate.
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