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Huawei ascend mate V100R001 Faq

Huawei ascend mate V100R001 Faq

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HUAWEI Ascend Mate
V100R001
HUAWEI
Smartphone FAQs
Issue
01
Date
2013-03-07
HUAWEI TECHNOLOGIES CO., LTD.
Ascend
Mate

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Summary of Contents for Huawei ascend mate V100R001

  • Page 1 HUAWEI Ascend Mate V100R001 HUAWEI Ascend Mate Smartphone FAQs Issue Date 2013-03-07 HUAWEI TECHNOLOGIES CO., LTD.
  • Page 2 All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope.

  • Page 3: Change History

    HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Change History Change History Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 4 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 5 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs Date Author Change Description V1.0 Mate Project Team Initial draft Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 6: Table Of Contents

    1.8.3 What Playing Modes Does My Phone Support? ................... 14 1.8.4 How Do I Play Songs in the Background, Quit Music, and View the Lyric When the Song Is Playing? ..................................16 Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 7 2.3.1 How Do I Use My Phone as a Wi-Fi Hotspot and Access the Internet from Another Device Using My Phone's Mobile Data Connection? ......................... 32 2.3.2 Does My Phone Support Wi-Fi? What Protocol Does It Support? ............34 Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 8 2.6.4 Does My Phone Support the Stroke Input Method? ................45 2.6.5 Can I Change the Font Size on My Phone's Screen? ................45 2.6.6 Does the Huawei Input Method Support Handwriting in Full-Screen Mode? ........45 2.7 Screen Lock ..............................45 2.7.1 How Do I Enable a Screen Lock that Must Be Unlocked Using a PIN? ..........
  • Page 9 4.7 What Data Can Be Backed Up on My Phone? ....................61 4.8 Basic Functions of Huawei Mate ........................62 4.8.1 How Do I Cut or Copy Files or Folders from the Phone Memory to a MicroSD Card? ....... 62...
  • Page 10 5.9 My Phone Is Delivered with a 2 A Charger. Can the Phone Use a 1 A Charger? ........... 73 5.10 Does My Phone Support International Roaming? Is Any Special Setting Required? ........73 6 FAQs ............................... 74 Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 11 6.15 Does Android 4.1 Support Face Unlock? ..................... 77 6.16 What Accessories Are Delivered with Huawei Mate? .................. 77 6.17 What Customized Software is Installed on Huawei Mate? ................77 6.18 Does My Phone Support Emotion UI? ......................78 6.19 My Phone Enters the Fast Boot Mode. Why? How Does My Phone Quit the Mode? ......... 78 6.20 High Temperature, Performance, and Power Consumption .................

  • Page 12: Basics

    HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics Basics 1.1 Your Phone at a Glance Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 13: Installation

    HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics 1.2 Installation NOTE Huawei Mate does not support hot swap of the SD card. 1.3 Color Schemes  White (white front, silver frame, and white back cover)  Black (black front, silver frame, and black back cover)

  • Page 14: Home Screen

    1.4.1 How Do I Add or Delete a Screen? Touch and hold on any blank area on a screen. On the option menu that is displayed, touch Thumbnails Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 15 Touch the plus sign (+) to add a screen. A maximum of nine screens are supported. Touch the cross (x) in the upper right corner of a blank screen to delete a screen. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 16: Contact

    By default, contacts are stored in the phone memory and SIM card. You can group contacts stored in the phone memory rather than contacts stored in the SIM card. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 17: Text Messages

    Open Messaging. On the message editing screen, touch to attach a file to the message, or touch and hold on a file to share it in a multimedia message. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 18: How Do I Change The Input Method When Editing A Message

    1.6.2 How Do I Change the Input Method When Editing a Message? Touch the text box to display the keyboard, and drag the status bar downward to select an input method. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 19: How Do I Forward A Text Message, Send A Text Message To Multiple Recipients, Or Save A Text Message As A Draft? How Many Recipients Can I Send A Text Message To

    The text message is automatically saved as a draft. A text message can be saved as a draft only when the recipient is specified. You can send a text message to a maximum of 100 recipients. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 20: How Do I Set The Message Ringtone And Vibration

    Settings > Storage > Internal storage. By default, a maximum of 500 text messages can be stored on a phone. The maximum number of text messages can be changed as required. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 21: How Do I Disable The Keystroke Sound? How Do I Identify Received And Sent Messages

    To disable the touch sound, touch Settings > Sound, and deselect Touch sounds. Sent messages are listed on the right, and received messages are listed on the left. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 22: Multimedia Messages

    To solve this problem, delete unnecessary files to free up some space. Multimedia messages cannot be sent or received if the data service is disabled. To solve this problem, touch Settings > Mobile networks, and select Data enabled. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 23: Is There Any Restriction On File Size, Video Format, Or Resolution When I Send A Multimedia Message

    Songs: music files stored on the phone, excluding the recorded video or audio files. Playlists: You can create a list and add your favorite songs to it. You can play songs in a playlist once or repeat playing the playlist. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 24: How Do I Create A Playlist

    Open the music player, touch and hold on the audio file you want to add to a playlist. Touch Add to playlist > New. Name the playlist and touch Save. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 25: What Playing Modes Does My Phone Support

    Repeat all songs: play all audio files in a playlist in sequence and repeat the playlist in sequence after all the files have been played. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 26 Shuffle is on+Repeat all songs: play all audio files in the playlist in a random order and repeat the playlist in a random order after all the files have been played. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 27: How Do I Play Songs In The Background, Quit Music, And View The Lyric When The Song Is Playing

    When the button is blue, Dolby sound effect is turned on. When the button is gray, Dolby sound effect is turned off, as shown in the following figures. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 28 HUAWEI Ascend Mate Smartphone FAQs 1 Basics To set Dolby sound effect: Insert the headset, enter the music player screen, touch , select a sound effect, and touch OK. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 29: How Do I Import Audio Or Video Files From A Pc Or Usb Flash Drive To My Phone? How Do I Export Audio Or Video Files To A Pc Or Usb Flash Drive

    You do not need to change the saving location. Viewing photos or videos on the phone: If the photos or video clips are saved in the phone memory, touch File Manager > Internal > DCIM/Camera. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 30: How Do I Edit Photos Or Videos Or Add Frames To Photos

    1.9.5 Does My Phone Support the HD Video (1080p)? What Frame Rate Does My Phone Support? Huawei Mate supports the HD video (1080p) and a maximum frame rate of 60 Hz. 1.9.6 Can I Disable the Shutter Sound? The shutter sound cannot be disabled on Huawei Mate.

  • Page 31: Bluetooth

    The phone is not discoverable after Bluetooth is turned on. To solve this problem, touch System settings, turn on Bluetooth, and touch the name of your phone. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 32: What Files Can Be Transmitted Using Bluetooth

    Ensure that your phone's data services and Bluetooth have been enabled. Touch Settings, and touch More… in the WIRELESS & NETWORKS area. The Wireless & networks screen is displayed. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 33 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics Select Bluetooth tethering. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 34: Can I Use Bluetooth To Synchronize Data With A Computer

    You can then use the headset to make calls or listen to music. NOTE To listen to music, you must use a stereo Bluetooth headset. 1.11.6 What Is the Bluetooth Working Range? The working range is approximately 10 meters. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 35: My Phone Fails To Pair With Other Bluetooth Devices. Why

    Others to enter an email address and password, and touch Next. b. You can set up an email account manually or set the phone to set up an email account automatically. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 36 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 1 Basics (1) Manual setup (take IMAP for example) Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 37 Settings > Add Account to add more email accounts. Deleting an email account On the inbox screen, touch Settings. On the Settings screen, touch the account you want to remove. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 38 On the inbox screen, touch Compose to create a email. In To, enter the recipient's email address. Enter the email subject, and compose your email. Touch Send in the upper right corner to send the email. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 39: Gps Navigation

    Wireless network location can locate your position quickly. To enable wireless network location, touch Settings > Location access, and select Wi-Fi & mobile network location. To enable GPS location, touch Settings > Location access, and select GPS satellites. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 40: The Navigation Application On My Phone Cannot Receive Signals From Gps Satellites. What Can I Do

    The location accuracy is dependent on the accuracy of the GPS satellites and the map used by your mobile phone. You can use voice navigation if your navigation application supports this function. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 41: Common Settings

    Insert a SIM card into your phone. The phone automatically configures Access Point Names (APNs). To view the APNs, touch Settings > Mobile networks > Access Point Names. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 42 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 43: How Do I Enable Or Disable Data Services

    WLAN hotspot settings, and set parameters on theConfigure WLAN hotspot screen. After the device finds your phone using Wi-Fi, you can access the Internet from the device using your phone's mobile data connection. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 44 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 45: Does My Phone Support Wi-Fi? What Protocol Does It Support

    Once connected to a Wi-Fi network, your phone uses the Wi-Fi network to access the Internet. The Wi-Fi icon in the upper right corner indicates that your phone is connected to a Wi-Fi network Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 46: I Cannot Connect To A Wi-Fi Hotspot. Why

    2.3.7 How Do I Use My Phone as a Mobile Wi-Fi Hotspot and Access the Internet from Another Device Using My Phone's Data Connection? Touch Settings > More... > Tethering & portable hotspot. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 47 Wi-Fi can access the Internet using data connection of your phone. After a Wi-Fi hotspot is configured, a hotspot icon is displayed in the status bar. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 48: Can I Access The Internet Using Wi-Fi From A Device With A Static Ip Address

    Then you can select DLNA to share files. In the Peripheral devices area, select the device that your phone connects to. Then you can share files with the device. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 49: Internet Access

    2.4.1 How Do I Clear My Browser's Cache and Web History? Open your browser, open a web page, touch > Settings > Privacy & security, and touch Clear cache or Clear history. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 50 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 51: Does My Browser Support Full-Screen Mode And Bookmarks? If Yes, How Do I Set Them

    To view the bookmark list, launch your browser, and touch Bookmarks. To add a bookmark, on the desired web page, touch > Save to bookmark, edit the bookmark information, and touch OK. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 52: Can I Use My Email Account On A Web Page

    2.4.5 How Do I Save an Image From a Web Page? Touch and hold on the image you want to save, and touch Save image on the displayed menu. The image is saved to the gallery. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 53: How Do I Set My Browser's Home Page

    2 Common Settings 2.4.6 How Do I Set My Browser's Home Page? Open your browser, open a web page, and touch > Settings > General > Set homepage. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 54 HUAWEI Ascend Mate HUAWEI Ascend Mate Smartphone FAQs 2 Common Settings Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 55: How Do I Save A Web Page For Offline Reading

    Your phone supports text input using an onscreen keyboard and handwriting. 2.6.2 What Text Input Methods Does My Phone Support? By default, your phone supports Android and Huawei input methods. You can also install third-party input methods. 2.6.3 I Installed a New Text Input Method but Cannot Use It. Why? After installing an input method, you must select the input method: Touch Settings >...

  • Page 56: Does My Phone Support The Stroke Input Method

    2.6.5 Can I Change the Font Size on My Phone's Screen? Yes. To change the font size on your phone's screen, touch Settings > Display > Font Size. 2.6.6 Does the Huawei Input Method Support Handwriting in Full-Screen Mode? Yes.

  • Page 57: How Do I Add Or Delete An Alarm

    You can connect your phone to a computer and use your phone's USB tethering function to share your phone's mobile data connection with the computer. If the computer runs Windows Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 58: How Do I Use Usb Tethering If I Connect My Phone To A Computer Running Windows Xp

    On your computer, access the Network and Sharing Center window, set Network adapters, and enable the local connection to use USB tethering. You can access the Internet on the computer using your phone's mobile data connection. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 59: Applications

    Clients preinstalled on your phone vary according to your phone's software. 3.3 How Do I Install, Manage, and Uninstall Applications? 3.3.1 Installation Touch Settings > Security, and select Unknown sources. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 60: Management

    Download applications from Hispace or Play Store and install them.  Touch File Manager to view and install downloaded applications. 3.3.2 Management Touch > Apps > All. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 61: Uninstallation

    To quit third-party applications, touch the Back key. Some third-party applications may run in the background after you touch the Back key For details, refer to the prompted message. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 62: How Do I Reduce The Power Consumption Of Third-Party Applications

    To solve this problem, use the preinstalled Task Manager or other third-party task management applications to close the applications not in use. 3.7 Does My Phone Support Cloud Services? Yes. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 63: Others

    4.3.1 How Do I Use the DLNA Function? Digital Living Network Alliance (DLNA) provides a platform for you to easily and conveniently share media files. Using DLNA, you can: Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 64: How Do I Add Or Delete Shared Files And Folders

    On the DLNA main screen, touch My shared files. The following screen is displayed. Touch . The local file manager screen is displayed, as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 65 HUAWEI Ascend Mate Smartphone FAQs 4 Others Select a media file or a folder that contains media files, and touch in the upper right corner, as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 66 Deleting shared files and folders The following describes how to delete shared files and folders in batches. Touch > Remove shared files, as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 67 HUAWEI Ascend Mate Smartphone FAQs 4 Others Select the files or folders you do not want to share any more, and touch , as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 68: How Do I Open A Shared File From My Phone

    Find the media file you want to play, and use either of the following methods to open it: Method 1 Touch and hold on the file until the option menu is displayed. Then select a media player to play the file. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 69: How Do I Download A Media File

    4.4.1 How Do I Lock the Screen? If idle for a specified period, the phone automatically locks the screen. If the phone is active, press the Power key to lock the screen. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 70: How Do I Unlock The Screen

    Similar to the task manager on a computer, your phone's Task Manager enables you to view and manage running applications. 4.5.2 How Do I Open Task Manager? Method one: touch Task Manager. Method 2: On any screen, touch and hold on Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 71: What Does The Task Manager Screen Look Like

    Touch a running application's thumbnail to display the application's latest running screen. 4.6 How Do I Check the Available Space on My Phone Memory and My microSD Card? Touch Settings > Storage. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 72: How Do I Check My Phone's Available Ram Space

    Before restoring your phone to its factory settings, you can back up the following data: Messages Call logs System settings Alarms Browser bookmarks Email accounts Calendar Notes Richpad Hispace Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 73: Basic Functions Of Huawei Mate

    4.8.1 How Do I Cut or Copy Files or Folders from the Phone Memory to a MicroSD Card? Huawei Mate can connect to a microSD card reader or a USB flash drive using the USB OTG cable. To copy or cut a single file or folder: Touch File Manager.

  • Page 74: How Do I Save Battery Power

    Close some running third-party applications. Uninstall some applications. Restart your phone. Restore your phone to its factory settings. 4.8.5 Can I Uninstall Applications Customized by My Service Provider? Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 75: My Customized Wallpaper Automatically Stretches. Why

    MTP or PTP. Your phone is used as a USB flash drive. When a portal device icon is displayed on the PC, your phone is connected to the PC, as shown in the following figure. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 76: What Is My Phone's Cpu Frequency? I Used Software To Check My Phone's Cpu Frequency And Find That It Is Different From The Nominal One. Why

    Yes. 4.12 Does My Phone Support Theme or Dynamic Wallpapers? Huawei Mate does not support themes, but it supports dynamic wallpapers. You can hold on your phone, touch Wallpaper > Home wallpaper, and set a dynamic wallpaper. 4.13 Does My Phone Support Video Chat? Yes.

  • Page 77: I Cannot View Streaming Media. Why

    If you have set a browser that does not support streaming media as your default browser, perform the following steps: Step 1 Touch Settings > Apps > All > Manage apps. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.
  • Page 78 Step 2 Touch All, and select the default browser. The following figure assumes that UCWEB has been set as your default browser. Step 3 Touch Clear defaults. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 79: Is My Phone's Touchscreen Capacitive Or Resistive

    4.18 Does My Phone Support Virtual Private Networks? Yes. To add a VPN, touch Settings > More... > VPN > Add VPN network and set VPN parameters in the Edit VPN network screen. Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 80: Can I Take A Screenshot? If Yes, How

    To unlock your phone screen, face your phone screen. 4.21 Can I Scan a 2-Dimensional Barcode with My Phone? 4.22 Does My Phone Support 3D Speed Up? Yes. Huawei Mate supports direction identification of 360 degrees. Issue 01 (2013-03-07) Huawei Proprietary and Confidential...

  • Page 81: Hardware

    OTG is a USB transmission technology that allows a phone to connect to a USB flash drive, digital camera, or mouse using an OTG cable and play HD videos. Huawei Mate supports MGL to HDMI output and USB-OTG cables. By default, Huawei Mate does not use USB-OTG cables.
  • Page 82 2.5s (on for 500 message, ms and off for 2s). A message is received when the multimedia phone screen is off. message, emails, and voice mails Issue 01 (2013-03-07) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd.

  • Page 83: What Are The Material, Texture (Forested Or Highlighted), And Color Of The Phone Back Cover? Does The

    There is black or white print on the back cover. Huawei Mate of the China Mobile edition: Its frame is made of plastic. Its back cover is made of black forested plastic and can prevent fingerprints.

  • Page 84: Does The Phone Support Time Synchronization

    5.9 My Phone Is Delivered with a 2 A Charger. Can the Phone Use a 1 A Charger? It is not recommended that chargers of other vendors be used to charge Huawei Mate. 5.10 Does My Phone Support International Roaming? Is Any Special Setting Required? Your phone supports international roaming, and no special setting is required.

  • Page 85: Faqs

    TV set. Q: My phone cannot access the Internet when using AirSharing. Why? A: Huawei AirSharing does not support phone screen sharing when your phone connects to the Internet. Subsequent products will support this function.

  • Page 86: Ghost Hand (Phone Screen Failure)

    Q: There is slim blue light around the edge of my phone screen. Is it a liquid crystal display (LCD) flaw? A: It is not a phone flaw or LCD/touch panel (TP) flaw. Huawei Mate TP adopts the super thin GFF. The film forms a slope between the LCD and the spray coating of the TP. The light reflection angle of the slope is different from that of the LCD, so you can see slim blue reflected light.

  • Page 87: Sim Card

    Q: Why does my phone take a long time to be charged? A: Huawei Mate uses the buttery with a large capacity of 4050 mA. If a small load charger or USB cable is used to charge Huawei Mate, the charging current is low so the charging duration is long.

  • Page 88: Apn

    6.14 Does Android 4.1 Support Face Unlock? Yes. 6.15 What Accessories Are Delivered with Huawei Mate? Huawei Mate is delivered with the charger, data cable, headset, and embedded buttery. 6.16 What Customized Software is Installed on Huawei Mate? The following software is installed on Huawei Mate:...

  • Page 89: Does My Phone Support Emotion Ui

    HUAWEI Ascend Mate Smartphone FAQs 6 FAQs 6.17 Does My Phone Support Emotion UI? Yes. Huawei Mate is delivered with the Emotion UI function. The Emotion UI has better graphics performance. 6.18 My Phone Enters the Fast Boot Mode. Why? How Does...
  • Page 90 Q: Why does my phone consume high power and why is the standby period shortened when videos are played? A: The optimized player on Huawei Mate consumes much less power and can play HD videos for about more than 10 hours. Some players in the market consume 3 to 4 times power than Huawei Mate's player.

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