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VisionAire™
5.0
Troubleshooting
If your concentrator fails to operate properly, consult your Equipment Provider,
and refer to the troubleshooting chart on the following pages for probable causes
and solutions.
Do not attempt any maintenance other than the possible solutions
listed below.
If the unit has not been used for an extended time period, it needs
to operate for several minutes before power failure alarm can
become activated.
Problem
Probable Cause
Unit does not
The power cord is not
operate. Power
connected to the
failure condition
electrical outlet.
causes an alarm to
sound.
No power at the
electrical outlet.
Circuit breaker on
concentrator unit is
activated.
®
AirSep
Corporation
MN137-1 rev. D
EN
Solution
Check power cord at the
electrical outlet for a proper
connection.
Check power source, wall
switch, in-house fuse or circuit
breaker.
Press (do not hold in) the circuit
breaker reset button in the front
of the unit.
If the circuit breaker trips again
or the alarm continues to sound
after the unit is turned on,
contact your Equipment
Provider.
EN-21
EN
Problem
Probable Cause
Limited or no
Dirty or obstructed
oxygen flow.
humidifier bottle, or
leak present.
Defective nasal
cannula, or other
oxygen accessories,
i.e. oxygen tubing.
Cannula tubing loose.
Condensation
Unit not properly
collects in the
ventilated.
oxygen tubing when
Elevated operating
you use a humidifier
temperatures.
bottle
Intermittent alarm
See section 2.6
sounds at one
'Safety Features' for a
second intervals.
description of auditory
indicators.
EN-22
VisionAire™
Solution
Remove the humidifier bottle,
and if flow is restored, clean or
replace the humidifier bottle.
Remove and check accessories
for kinks or obstructions.
Replace if needed.
Check cannula tubing
connection at control panel.
Make sure unit is positioned
away from curtains or drapes,
hot air registers or heaters, Be
certain to place the unit so all
sides are at least 1 foot (30 cm)
away from a wall or other
obstruction. Do not place the
unit in a confined area.
Refill humidifier bottle with
COLD water.
DO NOT OVERFILL. Allow
oxygen tubing to dry out, or
replace with new tubing.
Set I/0 power switch to
0 position, use your reserve
oxygen supply (if provided), and
consult your Equipment Provider
immediately.
®
AirSep
Corporation
MN137-1 rev. D
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