Nexsan SATAboy Series Product Manual
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Nexsan SATAboy Series Product Manual

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SATAboy Product Manual
Manual Contents
For your own safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the SATABoy Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
[01.0] - SATABoy Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
[02.0] - SATABoy Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
[03.0] - Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
[03.01] - Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
[04.0] - Single and Dual Controller Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
[05.0] - Physical Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[05.01] - Taking Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[05.02] - Rack Mount SATABoy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
[06.0] - Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[06.01] - Inserting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[06.02] - Removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
[07.0] - RAID Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[07.01] - Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[07.02] - Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
[08.0] - Disk Carriers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[08.01] - Insertion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[08.02] - Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
[09.0] - Installing the SATAboy into a rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
[10.0] - LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
[10.01] - Temperature and Ventilation Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
[10.02] - Power Supply Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.03] - Management Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.04] - Silence Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
[10.05] - Disc Drive Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.06] - Disk Drive Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.07] - Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.08] - PSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
[10.09] - Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.10] - Battery/Cache Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.11] - Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
[10.12] - Fibre Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
[11.0] - Setting up the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
[11.01] - Add a route to access the desired IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
[11.02] - Set Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
[11.03] - Setup Fibre Channel Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
[12.0] - Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
[13.0] - Creating Custom RAID arrays and Partitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
[13.01] - Deleting Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
[13.02] - Deleting RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
[13.03] - Creating RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
[13.04] - Renaming an Array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
[13.05] - Add Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
[13.06] - Delete spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
[13.07] - Array Owner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
[13.08] - Configuring Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
[13.09] - Creating Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
[13.10] - Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
[13.11] - Expand Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
[13.12] - Rename Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
[13.13] - Map Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
[13.14] - Active-active differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
[14.0] - Configuring Fibre Channel and LUN Masking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.01] - Fibre Channel Topologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.02] - Loop Topology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
[14.03] - Point to Point Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
[14.04] - LUN Mask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
[15.0] - Advanced Network Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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[w] www.nexsan.com

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Summary of Contents for Nexsan SATAboy Series

  • Page 1: Table Of Contents

    [15.0] – Advanced Network Options ..........70 [w] www.nexsan.com...
  • Page 2 Pull-out rack alignment template ..........153 [e] support@nexsan.com...

  • Page 3: For Your Own Safety

    - When installing SATABoy as a rack mounted component ensure that all Nexsan supplied mounting fixtures are secure. Do not mount this unit by the front ears exclusively. All bolts and screws should be fully tightened. Failure to comply with this may result in the unit not being fully supported in the rack and could lead to the product dropping out of the rack or falling onto other rack components.

  • Page 4: About The Sataboy Manual

    Warnings must be followed carefully to avoid bodily injury. All information within this manual is correct at the time of print. Nexsan Technologies is constantly working on new features. As a result, new firmware may be available for the SATAboy. Please contact Nexsan technical support to check for the latest revision.

  • Page 5: [01.0] - Sataboy Product Description

    SATAboy Product Manual SATABoy Product Description [01.0] The Nexsan SATABoy represents the next generation of high speed, high capacity SATA storage subsystems from Nexsan Technologies. In 3U of rack space the SATABoy holds a maximum of 14 drives and offers unparalleled performance in a SATA disk RAID subsystems.

  • Page 6: [02.0] - Sataboy Technical Specifications

    - Trap sent via SNMP in event of failure or warning event - RS232 Serial Interface DB9 (one per controller) - Supports VT100 - Compatible with terminal emulation software, such as Hyper Terminal and Kermit. External Data Interface - Dual port, 2Gb Fibre Channel (2 host ports per controller) [e] support@nexsan.com...

  • Page 7: [03.0] - Getting Started

    The user must ensure that the main power drawn by the equipment does not overload the available electrical supply in the rack. When connecting the equipment to the electrical supply, please consult the rating details of the SATABoy. [w] www.nexsan.com...

  • Page 8: [04.0] - Single And Dual Controller Configurations

    A disposable ESD strap is supplied with the unit as protection against Electrostatic Discharge. This strap should be worn at all times and properly tied to ground while handling your Nexsan systems. Ensure that your environment has sufficient ESD safeguards to protect against latent failures. Failure to protect against ESD may result in critical losses.

  • Page 9: [05.0] - Physical Components

    The packaging comprises of: main external carton (reusable), enclosure wrap with lifting handles, box with ESD foam compartments housing the drive canisters (should be used to ship out canisters containing drives when fitted) and two component/accessory boxes. [w] www.nexsan.com...

  • Page 10: [06.0] - Power Supplies

    Loosen the screw by turning it counter clockwise. Pull out the handle of the PSU so that it is at 90˚ to the chassis. Use the handle to pull the power supply free from the chassis and support the weight of the PSU as it is being removed. [e] support@nexsan.com...

  • Page 11: [07.0] - Raid Controller

    Unscrew the thumb screws on the levers. Pull the leavers towards you until they are at 90˚ to the chassis. Gently remove the controller, remember to support the weight of the unit as it comes free from the unit. [w] www.nexsan.com...

  • Page 12: [08.0] - Disk Carriers

    DEGRADED OR OFFLINE. Push the button of the drive you want to remove until you feel a ‘click’. On releasing the button the handle will extend allowing you to remove the drive. Pull the drive free from the unit. [e] support@nexsan.com...

  • Page 13: [09.0] - Installing The Sataboy Into A Rack

    [A] RACK EQUIPMENT – ATAboy2 / 2x / SATABoy Chassis [B] SLIDE RAIL – INNER MEMBER [C] SCREW – POZI TRUSS HD M4 x 6 [ 8300109 ] CAUTION: DO NOT ATTEMPT TO INSTALL THE ENCLOSURE WITH DISKS INSTALLED. [w] www.nexsan.com...
  • Page 14 CAUTION: ALL DISKS, CONTROLLERS AND POWER SUPPLIES SHOULD BE REMOVED FROM THE RACK EQUIPMENT PRIOR TO ASSEMBLY IN A RACK. WARNING: ENSURE THAT CORRECT LIFTING TECHNIQUES ARE USED WHEN HANDLING RACK EQUIPMENT TOTAL WEIGHT OF CHASSIS Inc. DRIVES IS APROX. 38kg’s (84lbs) [e] support@nexsan.com...
  • Page 15 Left hand assembly shown Parts List [A] SCREW – POZI TRUSS HD M4 x 6 [ 8300109 ] [B] SLIDE RAIL – OUTER MEMBER [C] REAR MOUNTING BRACKET [ 3500096 ] [D] FRONT MOUNTING BRACKET [ 3100387 ] [w] www.nexsan.com...
  • Page 16 NOTE: When attaching the rear brackets, first attach them loosely, adjust the length to fit the cabinet and then tighten. Alternatively, loosely mount the front and rear brackets [C and D] to the rack, then attach the slide rail to the brackets using screws [A]. [e] support@nexsan.com...
  • Page 17 SATAboy Product Manual Mounting the Slide Assembly in a Rack Front rack mounting detail Left hand assembly shown [w] www.nexsan.com...
  • Page 18 Kit 3900062 purchased separately. NOTE: Incorrect alignment or fitting of rack slides may result in damage to the rack slides, the rack equipment or injury to personnel. NOTE: Prior to installation of the rack equipment loosely tighten the fixing screws. [e] support@nexsan.com...
  • Page 19 SATAboy Product Manual Final Rack Equipment to Rack Assembly Insertion view Parts List [A] RACK EQUIPMENT – ATAboy2 / 2X / SATAboy [B] RACK ASSEMBLY [C] SCREW – POZI PAN HD M6 X 12 [ 8300032 ] [w] www.nexsan.com...
  • Page 20 SATAboy Product Manual Finished assembly Nexsan ATAboy2 / 2X / SATABoy rack equipment shown CAUTION: DO NOT ATTEMPT TO INSTALL THE ENCLOSURE WITH DISKS INSTALLED. [e] support@nexsan.com...
  • Page 21 SHOULD BE REMOVED FROM THE RACK EQUIPMENT PRIOR TO ASSEMBLY IN A RACK. WARNING: ENSURE THAT CORRECT LIFTING TECHNIQUES ARE USED WHEN HANDLING RACK EQUIPMENT. CAUTION: ENSURE ALL RAIL SLIDE SCREWS ARE FULLY TIGHTENED TO AVOID POSSIBILITY OF RACK EQUIPMENT FALLING OUT OF RACK. [w] www.nexsan.com...

  • Page 22: [10.0] - Leds

    Power Supply Status Management Alarm Silence Button Disk Drive Alarm Drive Activity Temperature and Ventilation Status [10.01] The LED will remain green if both blowers are operating at an acceptable RPM and the internal temperature is within acceptable limits. [e] support@nexsan.com...

  • Page 23: [10.02] - Power Supply Status

    The LED is red indicates that there are RAID controller or non PSU/Blower system error. Silence Button [10.04] Insert a thin object to temporarily silence the audible alarm. This button also can be used to reset certain settings to default. [w] www.nexsan.com...

  • Page 24: [10.05] - Disc Drive Alarm

    The LED is red to indicate that the fan is spinning too slow or not at all. [10.08] The LED is green to indicate the PSU is operating. The LED is unlit when the PSU is not operating. [e] support@nexsan.com...

  • Page 25: [10.09] - Controller

    The left LED of the Ethernet port displays activity and will flash green when data is being transferred. The right LED is the link status and will remain green when a link of any speed and duplex is present. [w] www.nexsan.com...

  • Page 26: [10.12] Fibre Channel

    Amber Activity Power on Online (loop up) Signal acquired (but loop down) Flash Loss of signal Flash Flash Firmware error Rear view of the SATABoy with one controller installed Rear view of the SATABoy with two controllers installed [e] support@nexsan.com...

  • Page 27: [11.0] - Setting Up The Network

    <Workstation IP number> Replace <Workstation IP number> with the IP address of the workstation you are using. NOTE: To add a route for the controller in Slot 1, you will also need to change the route to 10.11.12.14 [w] www.nexsan.com...
  • Page 28 SATABoy’s login page. You will need to click the login button to continue; by default there is no username or password. Once the main page is loaded, click on the ‘Network Configuration” button on the left hand side. [e] support@nexsan.com...
  • Page 29 Primary/Secondary DNS – type the IP address of both your Primary and Secondary DNS into the respective text boxes. When you have updated all these settings click the ‘Save Configuration’ button. NOTE: You will need to restart the system before these changes take effect. [w] www.nexsan.com...
  • Page 30 First, ensure that the serial cable is connected to the SATABoy and to an available serial port on your computer. Open ‘Hyper Terminal’ and choose to create a new connection. Name the connection ‘SATABoy’ Click OK to progress to the next page. [e] support@nexsan.com...
  • Page 31 Select the computer’s COM port that has the serial cable inserted and click the ‘OK’ button to continue. Choose 115200 bits per second, 8 data bits, 1 stop bit, no parity bits and set Flow control to None. Click ‘OK’ to connect. [w] www.nexsan.com...
  • Page 32 There are also options to switch between ANSI and VT100 modes and to toggle between black and white and color. To edit the network configuration, use the cursor keys to select the line ‘Configure network’ and press return [e] support@nexsan.com...
  • Page 33 Switch the power off to the system and then re-power (power cycle) to reboot or this can be done from the terminal console. To reboot using the terminal console press the left arrow button repeatedly until the main menu is displayed. [w] www.nexsan.com...
  • Page 34 SATAboy Product Manual Then select the ‘System admin’ from the main menu. Once the ‘System admin’ menu loads, select ‘Reboot controller’ and press the return key. To confirm the reboot press the ‘y’ key when prompted [e] support@nexsan.com...
  • Page 35 SATABoy’s login page. You will need to click the login button to continue; by default this will not require a user name or password. Now the main page is loaded, click the ‘Network Configuration” button on the left hand side of the main page. [w] www.nexsan.com...
  • Page 36 Subnet mask – set the subnet mask that fits the class of your network. In most cases 255.255.255.0 is acceptable. Type the new subnet mask into the text box. Gateway – type the IP address of your Internet gateway into this text box. [e] support@nexsan.com...

  • Page 37: [11.02] Set Time And Date

    This will open a new page in the main frame. At the top of this page there will be a number of tabs. Click the tab marked ‘Time + Date’. This will load the Date + Time page. [w] www.nexsan.com...
  • Page 38 Time server IP address to use for auto time and date configure – allows you to select a predefined time server from the drop down menu or a custom time server for automatic time and date configuration. Use the radio buttons to decide which mode to use. [e] support@nexsan.com...

  • Page 39: [11.03] Setup Fibre Channel Interface

    In order to ensure correct operation of the Fibre Channel interface you should use the web GUI to review and / or alter the Fibre Channel settings. From the home page select the ‘Controller Admin.’ on the left side [w] www.nexsan.com...
  • Page 40 1Gbit (One Gigabit per second) or 2Gbit (Two Gigabits per second). You should set this speed depending on your other Fibre Channel equipment. It is also possible to use Auto mode to attempt negotiation of the correct speed. [e] support@nexsan.com...
  • Page 41 The available frame sizes are 512, 1024, 2048 and 2112. After both interfaces have been configured click the ‘Save new configuration’. NOTE: The settings will be applied at the next restart of the system. [w] www.nexsan.com...

  • Page 42: [12.0] - Quick Start

    From the GUI home page click on ‘Quick Start’ from the left frame. The main frame will then display the default Quick Start configuration, 1 volume config, this can be changed by clicking the tabs on the top left of the main frame. [e] support@nexsan.com...

  • Page 43: Creating Custom Raid Arrays And Partitions

    ‘Creating Custom RAID arrays and Partitions’ section of the manual. The main frame will then display the options and settings that will be changed in order to complete the Quick Start process. [w] www.nexsan.com...
  • Page 44 ‘CANCEL Quick Start’ button to cancel. The Quick Start operation will take several hours to construct the array data. You can check on the progress of this in the progress page. From the home page, click on ‘RAID information’ in the left frame. [e] support@nexsan.com...
  • Page 45 The progress page displays the progress of any controller based utility on any of the configured arrays. The above example shows 1 array being constructed. When the progress bar reaches 100% the array is ready to be used. This concludes the ‘Getting Started’ section of the manual. [w] www.nexsan.com...

  • Page 46: [13.0] - Creating Custom Raid Arrays And Partitions

    RAID array, all the volumes on the array must be deleted. Deleting Volumes [13.01] If a configured array exists that you want to delete, then you must delete all the configured volumes on that array first. From the home page click on the ‘Configure Volumes’ button. [e] support@nexsan.com...
  • Page 47 Configured Volume Shows that that the following volumes belong to Array 2 To delete a volume, first check the radio button of the specific volume then click the ‘Delete Volume’ button. [w] www.nexsan.com...

  • Page 48: [13.02] Deleting Raid Arrays

    Deleting RAID Arrays [13.02] To delete a RAID array with no configured volumes follow the instructions below. From the left hand menu on the home page of the GUI, click on the ‘Configure RAID’ button. [e] support@nexsan.com...
  • Page 49 If the array is volume free you will see the following warning page. To continue with deleting the array click the tick box and then click the ‘Confirm Delete Command’ button. [w] www.nexsan.com...

  • Page 50: [13.03] Creating Raid Arrays

    At the top of the page you can also select the following features Array Name – This is a friendly name that will help you identify the new RAID array, set this to something that describes the use of the array such as ‘customer database’. [e] support@nexsan.com...
  • Page 51 The construction of an array takes several hours. You can check on the progress of this in the progress page. From the home page, click on ‘RAID information’ in the left frame. Then click on ‘Progress’ tab from the top of the main page. [w] www.nexsan.com...

  • Page 52: [13.04] Renaming An Array

    The Rename array feature is used to change the user defined friendly name of each configured array. Click the ‘Configure RAID’ button on the left side of the GUI. Then click the ‘Rename Array’ tab from the top of the main page. [e] support@nexsan.com...

  • Page 53: [13.05] Add Spare

    NOTE: If the disk is smaller than the smallest disk in an array it will not be used for rebuilding. [w] www.nexsan.com...

  • Page 54: [13.06] Delete Spare

    Leaving an array in a critical state is not advisable. Your data is more vulnerable and data could be lost if another disk fails (depending on RAID level). [e] support@nexsan.com...

  • Page 55: [13.07] Array Owner

    GUI). Configuring Volumes [13.08] All the configuration of volumes is done within the ‘Configure Volumes’ section of the GUI. The different configuration functions are accessed by the tabs at the top of the screen. [w] www.nexsan.com...

  • Page 56: [13.09] Creating Volumes

    The above shows a dark grey section that represents a created volume, roughly 20% of the entire capacity of the array. You can see that it begins at the beginning of the array. A second volume can be added after the first. [e] support@nexsan.com...
  • Page 57 ‘reserve’ space for future expansion of the previous volume. Above a third volume has been added (in mid grey) that reserves space for future expansion of the yellow volume. The reserved space can only be used by the volume that ends before the free space. [w] www.nexsan.com...
  • Page 58 To create a new volume, click on the ‘Add Volume’ tab at the top of the ‘Configure Volumes’ page. [e] support@nexsan.com...
  • Page 59 Select logical unit number (LUN) for new volume on host 0/1 – defines the LUN value of this volume on host ports 0 and 1. [w] www.nexsan.com...

  • Page 60: [13.10] Active-Active Differences

    Expand Volume [13.11] The ‘Expand Volume’ tool allows expansion of volumes. Volume(s) can only be expanded if there is free space directly after it. Click the ‘Expand Volume’ tab to at the top of the ‘Configure Volumes’ page. [e] support@nexsan.com...

  • Page 61: [13.12] Rename Volume

    ‘Expand Volume’ text box or button displayed. Rename Volume [13.12] Volumes can have their assigned friendly names changed by using the ‘Rename Volume’ page. Click the ‘Rename Volume’ from the top of the page. [w] www.nexsan.com...

  • Page 62: [13.13] Map Volume

    Click the ‘Map Volume’ button at the top of the page. This will load the ‘Map Volume’ page into the main section of the web GUI. [e] support@nexsan.com...

  • Page 63: [13.14] Active-Active Differences

    The active port on which a volume will be presented is determined by which controller the array and volumes are owned by. Changing the owner of an array will change the port on which the volumes will be presented. [w] www.nexsan.com...

  • Page 64: [14.0] - Configuring Fibre Channel And Lun Masking

    The above diagram shows the two lines from each node going in to the hub in the centre. Each line represents either the TX (transmit) or RX (receive) of each nodes cable. The following diagram shows the route of a packet going from the middle server to the SATABoy. [e] support@nexsan.com...
  • Page 65 SATAboy Product Manual The data travels around the loop until it reaches the destination. This diagram shows the data being transmitted from the SATABoy back to the same server. These diagrams show that loop modes are not particularly efficient. [w] www.nexsan.com...

  • Page 66: [14.03] Point To Point Topology

    The following diagram shows the same communication as before. Here you can see that the data does not have to travel via other nodes and therefore does not affect the performance of the other nodes. [e] support@nexsan.com...

  • Page 67: [14.04] Lun Mask

    ONE HOST ENSURE THAT YOU HAVE THE CORRECT SOFTWARE TO DO THIS! The LUN Mask page shows each configured volume. In order to mask the desired LUN click the radio button and then click the adjacent ‘Mask LUN’ button. [w] www.nexsan.com...
  • Page 68 WW Port Name is the individual address of the initiator (the Fibre Channel adapter in the host computer). This address can be identified in the HBA’s BIOS or sometimes there will be a small sticker on the HBA itself. [e] support@nexsan.com...
  • Page 69 If the box is ticked all new initiators will gain access to this volume automatically, if the box is not ticked any new initiator will not be granted access. When the above options have been defined click the ‘Apply LUN Mask’ button. [w] www.nexsan.com...

  • Page 70: [15.0] - Advanced Network Options

    Each setting can then be accessed from the row of tabs at the top of the page. Network Settings [15.01] The Network Settings page is used to specify the address settings of the GUI, Subnet, Gateway and DNS. [e] support@nexsan.com...
  • Page 71 Primary/Secondary DNS – type the IP address of both your Primary and Secondary DNS into the respective text boxes. When you have updated all these settings click the ‘Save Configuration’ button. NOTE: You will need to restart the system before these changes take effect. [w] www.nexsan.com...

  • Page 72: [15.02] Active-Active Differences

    Use the Network Port page to alter the speed and duplex mode of the Network port. The SATABoy has a 10/100/1000Base T Ethernet port that can be used in various modes. Use the drop down to select the required mode. [e] support@nexsan.com...

  • Page 73: [15.04] - Active-Active Differences

    When you have made your decision press the ‘Save Network Port Setting’ button. NOTE: You will need to restart the SATABoy for the changes to take effect. Active-active differences [15.04] You will be able to configure the network port settings for both controllers when operating in active-active mode. [w] www.nexsan.com...

  • Page 74: [15.05] E Alert

    DNS correctly set up either manually or via DHCP. If DNS has not been configured then you will have to enter the IP address of your email server. Enter the value into the supplied text box. [e] support@nexsan.com...
  • Page 75 Send Test Email Now button – use this to test your email settings, by clicking this button a test email will be generated and sent, if there is a problem with your email or network configuration the email will be queued and not sent. [w] www.nexsan.com...

  • Page 76: [15.06] Snmp (Simple Network Management Protocol)

    [15.06] SNMP (Simple Network Management Protocol) The SATABoy is capable of sending SNMP traps to a SNMP Network Management Station. The SNMP page is used to configure the relevant settings in order to achieve this. [e] support@nexsan.com...
  • Page 77 When to send a SNMP trap – select under what conditions the SATA system will send a SNMP trap. To send a test trap enter a test string into ‘test string’ text box, then click the ‘Send Test SNMP Trap Now’ button. [w] www.nexsan.com...

  • Page 78: [15.07] Date & Time

    Date entered in ‘dd/mm/yyyy’ format – input the date in the specified format. Time zone relative to GMT (GMT offset) – Use the drop down menu to select the time zone. When you have made these changes click the ‘Save Settings’ button. [e] support@nexsan.com...
  • Page 79 Retrieve Daytime Server Data – use this button to fetch the time and date string from your daytime server, this allows you to see what time and date format your daytime server is using. [w] www.nexsan.com...

  • Page 80: [15.08] Passwords

    Current ‘ADMIN/USER’ login password requirement – displays whether security is enabled or not. Change ‘ADMIN/USER’ login password requirement to – selects the security mode for either the ADMIN or USER account. Use the radio buttons to select the desired mode. [e] support@nexsan.com...

  • Page 81: [15.09] Gui Mode

    To change the GUI to read only, check the tick box and click the ‘Read Only’ button. When the GUI is in read only mode you will not able to change any settings from the web interface. To reset these commands you will need to use the serial port interface. [w] www.nexsan.com...

  • Page 82: [15.10] Gui Settings

    Select the units you wish to use for volume size and free space entry – Use this function to change the units (megabytes or gigabytes) that you enter to create a new volume, reserve free space and expand a volume. [e] support@nexsan.com...
  • Page 83 Enabling auto refresh will only affect the status pages of this interface. These pages will be requested automatically according to the time interval you configure. Click the ‘Save Settings’ button to save your configuration. [w] www.nexsan.com...

  • Page 84: [15.11] Tech Support

    Also include details of your operating system/s and SAN environment. Do not exceed 2000 characters. To confirm and send the diagnostic report email, click in the tick box and then press the ‘Send Email to Technical Support’ button. [e] support@nexsan.com...

  • Page 85: [16.0] - Advanced Controller Options

    Click on the tab of the page you wish to access. Fibre Channel [16.01] The Fibre page allows configuration of both Fibre Ports on the current controller. Use the drop down menus to configure the settings. [w] www.nexsan.com...
  • Page 86 The available frame sizes are 512, 1024, 2048 and 2112. After both interfaces have been configured click the ‘Save new configuration’ button. NOTE: The settings will be applied at the next restart of the system. [e] support@nexsan.com...

  • Page 87: [16.02] Active-Active Differences

    Note that in ‘2 port active-active’ mode, 2 of the ports will have a grey background to indicate that these are passive ports. [w] www.nexsan.com...

  • Page 88: [16.03] Cache

    Enable or Disable write cache. Allow SCSI host to override write cache status – some SCSI commands will force the write cache not to be used. Click the tick box to override this. [e] support@nexsan.com...
  • Page 89 NOTE: The write cache will be flushed 5 seconds after the last host write, it is recommended for a shutdown all host activity is stopped and then wait 30 seconds before powering this system off. Once you have made the required changes hit the ‘Save settings’ button to continue. [w] www.nexsan.com...

  • Page 90: [16.04] Active-Active Differences

    Disabling cache mirroring may mean write cache data is lost should a controller fail. Once you have made the required changes hit the ‘Save settings’ button to continue. [16.05] Alarm The audible alarm can be enabled or disabled using this page. [e] support@nexsan.com...

  • Page 91: [16.06] Lost Data

    Click the ‘Acknowledge lost data warning’ button to clear this warning. NOTE: It is recommended that you then run a host based OS utility that can detect and repair disk errors such as ‘scandisk’. [w] www.nexsan.com...

  • Page 92: [16.07] Reboot

    When a RAID array has been through a reconstruct process, the problem has to be manually acknowledged. This ensures the system administrator is aware that a failed disk exists and a spare disk has been used. Click the “Acknowledge RAID Array Reconstruction” to clear the reconstruction warning. [e] support@nexsan.com...

  • Page 93: [16.09] Rebuild Rate

    To select a new rebuild rate click the appropriate radio button, then click ‘Set Rebuild Priority’. [16.10] Verify Config (Configuration) The Verify Config page allows the user to specify what type of verification should be carried out on configured RAID arrays and how often. [w] www.nexsan.com...

  • Page 94: [16.11] Spare Mode

    Inserted disks automatically used as hot spares – any inserted disk can immediately be used as a hot spare / rebuild disk. NOTE: For a hot spare disk to be of use it must be at least the same capacity as the smallest RAID array member. [e] support@nexsan.com...

  • Page 95: [16.12] Aa Config

    1, this button is useful for testing your fail-over configuration. If you have connected and configured your SATABoy system correctly for active- active operation then killing the other controller should not affect the attached host system(s). [w] www.nexsan.com...

  • Page 96: [16.13] Quick Start

    Form the GUI home page click on ‘Quick Start’ from the left frame. The main frame will then display the default Quick Start configuration, 1 volume config, this can be changed by clicking the tabs on the top left of the main frame. [e] support@nexsan.com...
  • Page 97 ‘Creating Custom RAID arrays and Partitions’ section of the manual. The main frame will then display the options and settings that will be changed in order to complete the Quick Start process. [w] www.nexsan.com...
  • Page 98 A final warning will appear to ensure that you are aware that any current data will be destroyed. Again, click the tick box and click ‘Confirm Quick Start Configure’ to continue or click the ‘CANCEL Quick Start’ button to cancel. [e] support@nexsan.com...
  • Page 99 Then click on ‘Progress’ tab from the top of the main page. The progress page displays the progress of any controller based utility on the configured arrays. The above example shows 1 array being constructed. When the progress bar reaches 100% the array is ready to be used. [w] www.nexsan.com...

  • Page 100: [17.0] - Raid Information

    To access the RAID information menu simply click the ‘RAID information’ button the left hand side of the main page. Use the navigation bar at the top of the page to enter the desired page. [e] support@nexsan.com...

  • Page 101: [17.01] Raid Array

    Array Name – User defined friendly label for the array. Array Status / Health – Current health status – Fault Tolerant, Not Fault Tolerant, Critical or Offline. RAID Level – Displays the RAID level of the array Array Capacity – Displays the array capacity. [w] www.nexsan.com...
  • Page 102 Beneath the array information area all disks are shown that belong to (are members of) the RAID array. On small or low resolution monitors it may be necessary to scroll to the right to see all the drives in the array. [e] support@nexsan.com...

  • Page 103: [17.02] Progress

    The volumes page displays each configured array and the volumes that each array contains. The example page below shows the simplest of configurations: one array with one volume. Your own configuration may be more complicated, however the principle is the same. [w] www.nexsan.com...
  • Page 104 Volume Serial Number – Displays the volume serial number. This information may be required for some specialist SCSI tasks. Volume Creation Time – Displays the time that the volume was created. Volume Creation Date – Displays the date that the volume was created. [e] support@nexsan.com...

  • Page 105: [17.04] Disk Drives

    The disk drives page has two main modes. The first is the disk overview page, which shows all the disks in the system. The page shows the disks numbered 1 to 14. Next to each disk is its status and assigned array, if any. [w] www.nexsan.com...
  • Page 106 Other IOs – Display the number of other IOs caused by access from the controller R/W Transfer Retries – Displays the number of transfer retries (should normally be 0). R/W Media Retries – Displays the number of media retries (should normally be 0). [e] support@nexsan.com...

  • Page 107: [17.05] Disk Stats

    Bear in mind that a single request may be up to 255 blocks long. Transfer Retries – Displays the number of instances when a request has failed because of a problem between the RAID controller and disk. This counter will normally read 0. [w] www.nexsan.com...

  • Page 108: [17.06] Bad Blocks

    The page shows the number of bad blocks for each drive. Most drives will never suffer from bad blocks. If there are bad blocks present you can view where these are with the ‘Next’ button. Each drive’s bad blocks can be viewed individually. [e] support@nexsan.com...

  • Page 109: [17.07] Fibre Info

    Topology – Displays the current topology. Loop ID – Shows the loop address (if in loop mode) Port ID – Shows the port ID (if in Point to Point mode) Link Speed – Shows the current Fibre Channel link speed. [w] www.nexsan.com...

  • Page 110: [17.08] System Nav

    The system navigation page gives an overview of the configured arrays, volumes and array member disks in a hierarchal style view. Click the ‘+’ icons to expand a branch of the tree, click the icons on the left to show the details in the right hand window. [e] support@nexsan.com...

  • Page 111: [18.0] - System Information

    Information’ button on the left column of the home page. On the main frame of the GUI use the tabs at the top of the page to access the individual elements of this section. System Information [18.01] The System Information page displays basic information about the subsystem. [w] www.nexsan.com...
  • Page 112 Web GUI Revision – Displays the version of Web GUI. Controller Serial Number – Displays the serial number of this controller. Write Cache – Displays write cache amount and status. NOTE: When in active-active mode system information will be shown for both controllers. [e] support@nexsan.com...

  • Page 113: [18.02] Aa Info

    Controller 0 status – Shows the status of controller 0. Controller 1 status – Shows the status of controller 1. Environmental Information [18.03] The Environmental page is used to read the values of the various environmental sensors in the SATABoy subsystem. [w] www.nexsan.com...
  • Page 114 Voltage – Displays the various voltages used within the SATABoy. Temperature – Displays the controller and battery temperature. Charge Mode – Displays the Battery charging mode. NOTE: When in active-active mode, environmental information that applies to each controller will be shown. [e] support@nexsan.com...

  • Page 115: [18.04] Network Information

    How to set IP addresses – Displays whether the IP address is set manually or via DHCP. HTTP IP address – Displays the current IP address. Subnet mask – Displays the current subnet mask. Gateway IP address – Displays the current gateway. [w] www.nexsan.com...
  • Page 116 USER account status – Displays the status of the USER account, ‘Password is default’ means the password has not been changed from the factory default. GUI mode – Displays the current GUI restrictions, ‘Full GUI access’ indicates there are no restrictions. [e] support@nexsan.com...
  • Page 117 JavaScript enhancements – Displays whether JavaScript is being used in the web GUI. JavaScript RAID icon info – Displays whether the JavaScript tool tip is being used for RAID icon help. NOTE: When in active-active mode network information for each controller will be shown. [w] www.nexsan.com...

  • Page 118: [18.05] Network Statistics

    IC after the 64th byte which is too late. Overflow errors – Counts the number of times the network IC runs out of FIFO space. Length errors – Counts packets that are less than 64 bytes or greater than 1518 bytes. [e] support@nexsan.com...

  • Page 119: [18.06] Problems

    NOTE: When in active-active mode the network statistics for each controller will be shown. Problems [18.06] The Problem page is where you can view a summary of current problems with the system. [w] www.nexsan.com...

  • Page 120: [18.07] Event Log

    PSU. Event Log [18.07] The Event Log is like a diary of events kept by the controller. Certain events will be recorded to the log, which is stored on the installed hard disks. [e] support@nexsan.com...
  • Page 121 1 event and ‘C0’ indicates a controller 0 event. 0007:C1 13-Jun-2005 at 10:00:36: RAID set 2 started: level 4 with chunk size 64 Kbytes using 3 disks 0008:C0 13-Jun-2005 at 10:00:36: RAID set 1 started: level 5 with chunk size 64 Kbytes using 3 disks [w] www.nexsan.com...

  • Page 122: [18.08] Configuration Dump

    Config Dump page to your technical support representative. This can be downloaded as a file from the GUI on the event log page. With this information the engineer will be able to quickly spot any discrepancies in the configuration. [e] support@nexsan.com...

  • Page 123: [18.09] Multi View

    SATAboy Product Manual Multi View [18.09] The Multi View page is used to create a HTML page that monitors Multiple SATABoy and ATAboy units. Multi View may be used with remote ATABeast, ATAboy, ATAboy2S, ATAboy2F, SATABoy and SATABlade products. [w] www.nexsan.com...
  • Page 124 View Page’ button at the bottom of the screen. Clicking the button will load the above confirmation page. Press the ‘Click here to display multiple view page’ to continue. The new page will display a small graphical representation of each unit. [e] support@nexsan.com...
  • Page 125 ‘view source’ then save the html to your local hard disk. When this html is loaded all the images should be refreshed and the current status of all the systems in the multi-view page shown. [w] www.nexsan.com...

  • Page 126: [18.10] - Key

    Drive does not belong to a RAID array (Yellow) Drive installed, drive belongs to controller 0 Drive installed, drive belongs to controller 1 No drive installed, slot belongs to controller 0 No drive installed, slot belongs to controller 1 No drive installed (Blue) [e] support@nexsan.com...
  • Page 127 PSU blower has failed (Red) PSU is functioning correctly RAID controller is functioning correctly RAID controller is indicating a problem Audible alarm is not sounding Audible alarm is sounding Logical Volume Fault tolerant RAID array Critical RAID array Off line RAID array [w] www.nexsan.com...
  • Page 128 SATAboy Product Manual RAID array zero initialize (array construction) RAID array reconstruct / rebuild RAID array verify RAID array construction Correct configuration Configuration changes required System restart required File download Help information Error event Information event System event Warning event [e] support@nexsan.com...

  • Page 129: [18.11] Serial Port Menu Tree, Main Options

    Host port 1 frame size Configure Network Set DHCP or manual mode Set GUI IP address Set subnet mask Set gateway IP address Set primary DNS Set secondary DNS Configure network port Set webpage auto refresh Display network settings [w] www.nexsan.com...
  • Page 130 Enable / Disable GUI ‘USER’ showing less info account Set GUI mode Highlight array text Acknowledge RAID array using colors reconstruction Javascript help text for Acknowledge lost data / RAID icons bad blocks Reboot controller(s) Serial port password protect Active active settings [e] support@nexsan.com...

  • Page 131: [18.12] Web Gui Menu Tree

    Delete Volume Rename Volume Map Volume LUN Mask Fibre Cache Alarm Lost Data Reboot Rebuild Ack Rebuild Rate Verify Config Spare Mode AA Config Network Settings Network Port E-Alert SNMP Date+Time Security GUI Mode GUI Settings Tech Support [w] www.nexsan.com...

  • Page 132: [19.0] - Additional Technical Information

    The result is that the connected host computers are not aware of the failure. NOTE: It is essential that a fabric switch be utilized for this feature to work correctly. [e] support@nexsan.com...
  • Page 133 Both ports of both controllers are connected to the fabric switch. If a controller were to fail the passive port of the surviving controller would take over the failed controller’s active port. To understand how this works it’s important to understand how a fabric switch operates. [w] www.nexsan.com...
  • Page 134 Does APPA support failback? Failback is automatic. Controllers can only be inserted when the system is powered off. When a new controller is inserted to replace a failed controller, the configuration of the failed controller is cloned to the new controller. [e] support@nexsan.com...

  • Page 135: [19.02] Active-Active Mode Failover Further Information

    The active port is used to access the RAID arrays dedicated to that controller. The passive port also actually logs into the switch but does not present any LUNs. Each controller has one accessible path. [w] www.nexsan.com...
  • Page 136 The LUN mapping and masking is preserved during the process. As the port logs in as the previous WWN then the OS does not notice any difference. No additional drivers are required and the process is seamless. [e] support@nexsan.com...

  • Page 137: [19.03] Four Port Active-Active Operation

    LUN. The OS will be aware that there are two paths and in the event of only one path being available (due to a controller failure or link failure) the OS will switch to the surviving path, with no user intervention required. [w] www.nexsan.com...

  • Page 138: [19.04] Controller Replacement

    ‘c’ to use the configuration stored in the controller’s flash memory. If you are unsure which option is correct for your situation, contact technical support for more information. [e] support@nexsan.com...

  • Page 139: [20.0] - Troubleshooting

    Operating System), to do this type cd \ Then attempt to ‘ping’ the Nexsan unit. Type: C:\> ping 192.1.168.225 NOTE: Replace the above address with your SATABoy’s IP address. If the ping is successful you will see a similar response to the one below.
  • Page 140 You can reset the password using the serial port interface. Use the ‘Getting Started’ section to see how set up your computer to run with the serial port. [e] support@nexsan.com...

  • Page 141: [20.02] - Start Up Problems

    It is normal for this light to flash for the first 10 minutes of operation as the battery state is unknown. If the flashing persists after ten minutes the battery is charging. If the LED is solid red after ten minutes the battery has failed and needs replacing. [w] www.nexsan.com...

  • Page 142: [20.03] Resolving Problems

    Your data will be safe on the disks until a replacement controller arrives*. Leave the controller in place and contact your dealer for a replacement. *Data in write cache will be lost if a controller fails in non-AA systems. Please contact your dealer for help with any other queries. [e] support@nexsan.com...

  • Page 143: [21.0] - How Do I Upgrade The Firmware

    SATAboy Product Manual How do I upgrade the firmware? [21.0] Nexsan Technologies will occasionally make new firmware available for the SATABoy. New firmware may include new features and ensure the smooth running of the SATABoy system. Using the GUI interface to upload the firmware.
  • Page 144 10)You may reboot remotely by going to Controller Admin then the reboot tab, check to confirm, or power off the SATABoy for 10 seconds and then power back on. Once the controller is up power on the server. [e] support@nexsan.com...

  • Page 145: [21.01] Using Ftp To Upload The Firmware

    0001: 09_Aug_2003 at 15:22:32: Microcode extents, Start Addr 0x10000, End Addr 0x1a9758 0002: 09_Aug_2003 at 15:22:32: Microcode S_record file verified OK 0003: 09_Aug_2003 at 15:22:31: Starting microcode update DO NOT POWER CYCLE THE SATABOY UNTIL YOU SEE THE MESSAGE MICROCODE UPDATED OK IN THE EVENT LOG [w] www.nexsan.com...
  • Page 146 8) You may reboot remotely by going to Controller Admin then the reboot tab, check to confirm, or power off the SATABoy for 10 seconds and then power back on. Once the controller is operating, activate power on the server. [e] support@nexsan.com...

  • Page 147: Contact Information

    Nexsan Technologies 21700 Oxnard Street, Suite 1850 Woodland Hills, CA 91367 USA Telephone: 866-4-NEXSAN · 866-463-9726 818-715-9111 Outside of North America OnGuard Technical Services: 866-2-NEXSAN · 866-263-9726 818-715-9785 Outside of North America Fax: 818-715-9175 E-mail: sales@nexsan.com [USA] Technology & Service Center...

  • Page 148: Notes

    SATAboy Product Manual Notes [e] support@nexsan.com...
  • Page 149 SATAboy Product Manual Notes [w] www.nexsan.com...
  • Page 150 SATAboy Product Manual Notes [e] support@nexsan.com...
  • Page 151 SATAboy Product Manual Notes [w] www.nexsan.com...
  • Page 152 SATAboy Product Manual Notes [e] support@nexsan.com...

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