Service Information - Black & Decker BDH1850SM Instruction Manual

• Mop will not make steam. • No water in water tank.
• Mop leaves water on floor. • Cleaning pad is too wet. • Unplug unit from power outlet
• Mop left spot on floor.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK & DECKER help line at
1-800-544-6986.
All Black & Decker Service Centers are staffed with trained personnel to provide
customers with efficient and reliable power tool service. Whether you need technical
advice, repair, or genuine factory replacement parts, contact the Black & Decker location
nearest you. To find your local service location, refer to the yellow page directory under
"Tools—Electric" or call: 1-800-544-6986 or visit www.blackanddecker.com
LIMITeD TWO-yeAR hOMe USe WARRANTy
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways.
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer's policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges.
The second option is to take or send the product (prepaid) to a Black & Decker owned
or authorized Service Center for repair or replacement at our option. Proof of purchase
may be required. Black & Decker owned and authorized Service Centers are listed under
"Tools-Electric" in the yellow pages of the phone directory.
This warranty does not apply to accessories. This warranty gives you specific legal rights
and you may have other rights which vary from state to state or province to province.
Should you have any questions, contact the manager of your nearest
Black & Decker Service Center. This product is not intended for commercial use.
LATIN AMeRICA: This warranty does not apply to products sold in Latin America. For
products sold in Latin America, check country specific warranty information contained in
the packaging, call the local company or see the website for warranty information.
fRee WARNINg LABeL RePLACeMeNT: If your warning labels become illegible or are
missing, call 1-800-544-6986 for a free replacement.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
• Circuit breaker is tripped. • Reset circuit breaker. (If the
• Cord or switch is
damaged.
• Mop left in one spot too
long.
• Hard water.

SeRvICe INfORMATION

11
use immediately and have it
serviced at a Black & Decker
service center or authorized
servicer.)
product repeatedly causes the
circuit breaker to trip,
discontinue use immediately
and have it serviced at a Black &
Decker service center or
authorized servicer.)
• Have cord or switch replaced
at a Black & Decker Service
Center or Authorized Servicer.
• Add water to the water tank.
and change the micro-fiber
cleaning pad.
• Never leave the steam mop on
the floor with a damp or wet
cleaning pad still attached when
not in use.
• Use distilled water.
See 'Tools-electric'
– yellow Pages –
for Service & Sales