Maintenance; Nec Csd Service And Information Telephone Numbers - NEC SP B-Series Service And Reference Manual

This section provides information on maintaining and troubleshooting the
Direction SP B-Series computers.
Also included in this section are system error beep code descriptions and a
procedure for replacing the CMOS battery.
The following table lists NEC CSD service and information telephone numbers.

NEC CSD Service and Information Telephone Numbers

Service
To contact the NEC CSD Direction Technical
Support Center (TSC):
To order spare parts:
To contact Customer Service about service and
contract warranty issues:
To log onto the NEC CSD Electronic Bulletin Board
System (BBS) to download drivers and the latest
BIOS for ROM flashing:
For information about NEC CSD products, call
SM
FaxFlash (use the automated service to have the
latest Technical Information Bulletins sent to your
fax machine 24 hours a day):
To send technical questions over email:
To fax technical questions to customer support:
To access the NEC CSD website:
To access the NEC CSD FTP site:

Maintenance

This subsection contains general information for cleaning and checking the
system, keyboard, mouse, and monitor.
The system, keyboard, mouse, and monitor require cleaning and checking at
least once a year, and more often if operating in a dusty environment. No other
scheduled maintenance or lubrication is required.
Unplug all power cords before performing any maintenance.
Voltage is present inside the system and monitor even after
the power button is off. All voltage is removed only when the
power cord is unplugged.
4-2 Maintenance and Troubleshooting
Telephone Number
In the U.S., call 1 (888) 632-2678
In the U.S., call 1 (800) 233-6321
In Canada, call 1 (800) 727-2787
Call 1 (888) 632-9128
Call 1 (916) 379-4499
In the U.S., call 1 (888) 329-0088
call 1 (888) FAX-0088
Outside the U.S., call 1 (916) 379-4780
tech-support@neccsd.com
In the U.S., fax 1 (801) 578-5101
www.nec-computers.com
ftp.neccsdeast.com
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