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Check the followinglistto be sure a servicecall is really necessary. A quick reference
of this manual may prevent an unneededservicecall.
If nothing on the cooktop operates:
• checkfor a blown circuitfuse or a tripped main circuitbreaker.
• check if cooktop is propedyconnectedto electdc circuitin house.
If ¢ooktop elements do not get hot enough:
• surfacecontrolsmay not be set properly.
• voltage to house may be low.
• cookware may not be fiat or the correct size or shape.
If elements emit a alight odor and/or smoke when first turned on:
• this is normal.
If tiny scratches or abrasions appear on cooktop:
• coarse particles (i.e. sugar, dust, salt) were between cookware bottoms and
cooktop.
• incorrectcleaningmaterials were used to clean cooktop.
• glasscookwarewas slid acrossthe cooktop.
• cookwarewith a roughbottom was used.
If metal-markings
appear on cooktop:
• metal cookpotsor utensilswere slid acrossthe cooktop.
If brown streaks and/or areas of discoloration
with a metallic sheen
appear on cooktop:
• boilovers burned onto the cooktop.
• mineraldepositsfrom water of food burned onto the cooktop.
• soilfrom cool,potbottomwas transferredto the cooktop.
• incorrectcleaning materialswere used.
Model CCE3450 Only:
if "beeping"
occurs when an induction control has been turned on:
• there is no ccokpot sittingon the cookingarea which was turned on.
• the cookpot is made from a nonmagneticmaterial (see cookware section for
examples).
• the size of the cookpotis less that 4" in diameter.
If a "ticking"
sound occurs when an induction element Is on:
• It is normalto heara slighttickingsoundwhile usingan inductionelement. Thiscan
be more noticeablewith certaintypes of cookware.
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