Troubleshooting - Kenwood KDC-DAB41U Instruction Manual

Troubleshooting

Symptom
Sound cannot be heard.
"PROTECT" appears and no operations can
be done.
The unit does not work at all.
Radio reception is poor. / Static noise while
listening to the radio.
"IN" flashes.
CD-R/CD-RW cannot be played back and
tracks cannot be skipped.
Disc sound is sometimes interrupted.
"NA FILE" appears.
"NO DISC" appears.
"TOC ERROR" appears.
"ERROR 77" or "ERROR 99" appears.
"COPY PRO" appears.
"READ ERROR" appears.
"NO DEVICE" appears.
"NO MUSIC" or "ERROR 15" appears.
"NA DEVICE" appears.
"USB ERROR" appears.
"iPod ERROR" appears.
Noise is generated.
Tracks cannot play back as you have intended
them to play.
"READING" keeps flashing.
Elapsed playing time is not correct.
The number of songs contained in "SONGS"
category of this unit is different from that
contained in "SONGS" category of iPod.
Adjust the volume to the optimum level. / Check the cords and connections.
Check to be sure the terminals of the speaker leads are covered with insulating tape
properly, then reset the unit. If "PROTECT" does not disappear, consult your nearest
service center.
Reset the unit.
Connect the antenna firmly. / Pull the antenna out all the way.
The CD player is not operating properly. Reinsert the disc properly. If the condition did
not improve, turn off the unit and consult your nearest service center.
Insert a finalized CD-R/CD-RW (finalize with the component which you used for
recording).
Stop playback while driving on rough roads. / Change the disc. / Check the cords and
connections.
The unit is playing an unsupported audio file.
Insert a playable disc into the loading slot.
The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try another
disc instead.
The unit is malfunctioning for some reason. Press the reset button on the unit. If the
"ERROR 77"/ "ERROR 99" code does not disappear, consult your nearest service center.
A copy-protected file is played.
Copy the files and folders for the USB device again. If the error message is still
displayed, initialize the USB device or use other USB devices.
No USB device is connected. Connect a USB device, and change the source to USB
again.
The connected USB device contains no playable audio file. / Media which does not
have data playable with the unit was played.
Connect a supported USB device, and check the connections.
Remove the USB device, turn the unit off, then turn it on again. If the unit still showing
the same display, try to connect another USB device.
Reconnect the iPod. / Reset the iPod.
Skip to another track or change the disc.
Playback order is determined when files are recorded.
Longer readout time is required. Do not use too many hierarchies and folders.
This is caused by how the tracks are recorded.
Podcast files are not counted in this unit as this unit does not support the playback of
podcast files.
Remedy/Cause
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