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Symptom
Cannot hear the
other party.
When making a call,
a beeping sound
is heard from the
earpiece and a
connection cannot be
established.
The incoming LED
flashes but the ring
tone does not play.
Cannot charge the
battery pack.
Have difficulty seeing
things on the display.
When the camera is
activated, no subject
is displayed.
•
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone: R ⇒ au Customer Support ⇒ オンラインマニュアル (Online Manual) ⇒ 故障診断Q&A
(Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
48
Possible Cause
● Is the earpiece volume too low?
● Is
(out of range indicator) displayed?
Or are you in a location where the signal
is too weak?
● Is the wireless line busy or is the phone
you are calling on another line?
● Is manner mode turned on?
● Is
(ring tone off indicator) displayed?
● Is the battery pack installed properly?
● Is the AC adapter connected properly?
● Is
(Privacy Filter indicator) displayed?
● Is a finger or other object covering the
camera (lens)?
Remedy
Press u during a call to increase the
earpiece volume.
Move to a location where
indicator) is no longer displayed. Also
check the Area Setting.
End the call and try again later.
Hold down + for at least one second to
turn off manner mode.
Increase the volume of the incoming call
ring tone.
Install the battery pack properly.
Connect the AC adapter properly.
Hold down e for at least one second to
cancel Privacy Filter.
Check the position of the camera (lens)
and remove the obstacle.
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(out of range
10, 21
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8
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