Trouble Shooting - Napoleon OS10-3 Installation And Operation Instructions Manual

16

TROUBLE SHOOTING

SYMPTOM
Flames extinguish during lighting.
Fire extinguishes once firestarter has
burnt off.
Fire extinguishes during use.
Flame is excessely large, smokey and
sooty.
Stove burns noisily, extinguishes and
relights itself.
Fire smokes.Soot build up noticed.
Flame imbalance
Coke build up noticed.
Document n° 1092-1 EN ~ 04/02/2002
PROBLEM
Very cold chimney. No draft established - leave door ajar until fire has caught.
Fuel tank is empty
Fuel valve is closed.
Main carburetor float not engaging.
Control knob is set on "0"
Fuel tank is empty.
Insufficiant draft
Fuel adjustment made too quickly.
Burner contains excess fuel
Insufficient fuel
Insufficient air supply.
Downdraft or blockage in chimney
Oil flow is too low on 1 setting.
Stove is not level. Flame imbalance.
Catalyser not centered. Uneven fuel
distribution resulting in secondary air
shortage.
Insufficient fuel
The draft regulator is blocked in open
position
Excessive air supply.
TEST SOLUTION
- check air supply in the room
- fill tank
-open valve
- de-press the safety lever
- adjust control knob to "1"
- fill tank
- call your installer
- return control knob to "1"; wait for
normal combustion. (catalyser should
glow red) Wait 5 to 15 minutes between
each adjustment.
- adjust to lower setting. If problem
persists call your installer.
- check that the de-scaler, the
carburetor filter and burner pot are
cleaned.
- increase fresh air supply (open door,
window; add make up air supply)
- Check Chimney for Soot build up.
clean if necessary.
- ensure chimney height is sufficient
and cap is not affected by any nearby
obstructions.
- room is in negative pressure. Increase
fresh air supply. Check draft with draft
meter and adjust if not to requirements.
See page .
- adjust low flow rate while control is set
on "1", call your installer.
Check level. Adjust if necessary.
Center catalyser assembly
- check that the de-scaler, the
carburetor filter and burner pot are
cleaned.
- unlock the draft regulator.
- check the regulator adjustment (p. 10)
and refit, if necessary.
- adjust draft.