Warranty - Napoleon EF30G Installation And Operating Instructions Manual

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9.0 WARRANTY

NAPOLEON® electric appliances are manufactured under the strict Standard of the world recognized
ISO 9001 : 2008 Quality Assurance Certifi cate.
NAPOLEON® products are designed with superior components and materials, assembled by trained
craftsmen who take great pride in their work. Once assembled the complete appliance is thoroughly
inspected by a qualifi ed technician before packing to ensure that you , the customer, receive the quality
product that you expect from NAPOLEON®.
NAPOLEON® ELECTRIC APPLIANCE PRESIDENT'S LIFETIME LIMITED WARRANTY
Electrical components and wearable parts such as fan/heater, motors, switches, nylon bearing components
and remote controls are covered and NAPOLEON® will provide replacement parts free of charge during the
fi rst year of limited warranty.
Light bulbs and fuses are NOT covered by the warranty.
Any labour related to warranty repair is not covered.
* Construction of models vary. Warranty applies only to components included with your specifi c heater.
CONDITIONS AND LIMITATIONS
NAPOLEON® warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is not
necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. NAPOLEON®
reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim. Provided that the
purchase was made through an authorized NAPOLEON® dealer your heater is subject to the following conditions and limitations:
This factory warranty is non-transferable and may not be extended whatsoever by any of our representatives.
Installation must be done in accordance with the installation instructions included with the product and all local and national building
and fi re codes.
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or neglect and
parts installed from other manufacturers will nullify this warranty.
This limited warranty further does not cover any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and
chemical cleaners nor chipping on porcelain enamel parts, mechanical breakage of PHAZER™ logs.
In the fi rst year only, this warranty extends to the repair or replacement of warranted parts which are defective in material or
workmanship provided that the product has been operated in accordance with the operation instructions and under normal conditions.
NAPOLEON® will not be responsible for installation, labour or any other expenses related to the reinstallation of a warranted part
and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the President's Limited Lifetime
Warranty, NAPOLEON's responsibility under this warranty is defi ned as above and it shall not in any event extend to any incidental,
consequential or indirect damages.
This warranty defi nes the obligations and liability of NAPOLEON® with respect to the NAPOLEON® electric appliance and any other
warranties expressed or implied with respect to this product, its components or accessories are excluded.
NAPOLEON® neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of
this product.
Any damages to appliance, brass trim or other component due to water, weather damage, long periods of dampness, condensation,
damaging chemicals or cleaners will not be the responsibility of NAPOLEON®.
The bill of sale or copy will be required together with a serial number and a model number when making any warranty claims from your
authorized dealer. The warranty registration card must be returned within fourteen days to register the warranty.
NAPOLEON® reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty claim.
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT
IMPROVEMENTS. NAPOLEON® IS A REGISTERED TRADEMARK OF WOLF STEEL LTD. PATENTS U.S. 5.303.693.801 - CAN.
2.073.411, 2.082.915. © WOLF STEEL LTD.
2.5
W415-0760 / A / 01.18.10