Table of Contents
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Paper Problems
Solving PostScript Printing Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Uninstall Your Product Software
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD screen message
Printer error. Turn the power off and
on again.
Too many paper cassette units are
installed. Turn the power off and
uninstall the extra units.
Cannot print because XX is out of
order. You can print from another
paper source.
Condition/solution
Turn the product off and then back on again. If the error
continues, check for and remove any paper jams or protective
materials from the product. If the error is still displayed, contact
Epson for support.
You can install up to three optional paper cassette units.
Remove any extra units.
Turn the product off and then back on again. Reinsert the
indicated paper cassette.
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