Owner Service Assistance; Local Repair Service; Service Away From Home; Parts And Accessories Inquiries - Mercury 4 Manual

OWNER SERVICE ASSISTANCE

Local Repair Service

Always return your outboard to your local authorized dealer should the need for service arise. Only he has the
factory trained mechanics, knowledge, special tools, equipment, and genuine parts and accessories to properly
service your engine should the need occur. He knows your engine best.

Service Away From Home

If you are away from your local dealer and the need arises for service, contact the nearest authorized dealer. Refer
to the Yellow Pages of the telephone directory. If, for any reason, you cannot obtain service, contact the nearest
Mercury Marine Service Office.

Parts And Accessories Inquiries

All inquiries concerning genuine replacement parts and accessories should be directed to your local authorized
dealer. The dealer has the necessary information to order parts and accessories for you. When inquiring on parts
and accessories, the dealer requires the model and serial number to order the correct parts.

Service Assistance

Your satisfaction with your outboard product is very important to your dealer and to us. If you ever have a problem,
question or concern about your outboard product, contact your dealer or any authorized Mercury Marine dealership.
If additional assistance is required, take these steps.
1. Talk with the dealership's sales manager or service manager. If this has already been done, then contact the
owner of the dealership.
2. Should you have a question, concern, or problem that cannot be resolved by your dealership, please contact
Mercury Marine Service Office for assistance. Mercury Marine will work with you and your dealership to
resolve all problems.
The following information will be needed by the service office:
• Your name and address
• Daytime telephone number
• Model and serial number of your outboard
• The name and address of your dealership
• Nature of problem

Mercury Marine Service Offices

For assistance, call, fax, or write. Please include your daytime telephone number with mail and fax correspondence.
United States
Telephone (920) 929-5040
Fax (920) 929-5893
Website www.mercurymarine.com
Canada
Telephone
Fax
(905) 567-6372
(905) 567-8515
Mercury Marine
W6250 W. Pioneer Road
P.O. Box 1939
Fond du Lac, WI 54936-1939
Mercury Marine Ltd.
2395 Meadowpine Blvd.
Mississauga, Ontario L5N 7W6
Canada
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