Troubleshooting - Abbott FreeStryle Lite Owner's Booklet

Message What It Means
•
Incorrect test procedure.
For example, putting
blood on the test strip
before inserting it into
the meter or applying
blood before and
appear
•
There may be a problem
with the test strip
•
Meter error
•
There may be a problem
with the test strip
•
Meter error
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ART22315-101_rev-B.indd 19-20
What To Do
1. Wait for and to appear before applying
blood or control solution.
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
1. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
2. If the control solution result is out of range or the
error reappears, contact Customer Care.
www.AbbottDiabetesCare.com

Troubleshooting

What It Means
•
1. The meter
Test strip is inserted
does not
upside down, or bottom
enter test
end in, or not fully
mode after
inserted into the meter
inserting a
test strip.
•
No battery is installed
•
Battery is installed
incorrectly
•
Dead battery
•
Defective test strip or
meter
•
Blood or foreign objects
put in the test strip port
What To Do
1. Insert test strip print side up, top end in.
1. Install battery with (+) facing up.
1. Replace battery. Reset date and time, if
necessary.
2. If meter still does not enter test mode,
contact Customer Care.
1. Contact Customer Care.
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