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Error Codes

Message
What It Means
The sample is too small
There may be a problem
with the test strip
Meter error
Very low blood glucose
lower than 1.1 mmol/L
17
ART22315-101_rev-B.indd 17-18
What To Do
1. Follow your healthcare professional's advice to
treat low blood glucose if you have symptoms
such as:
Weakness
Shakiness
Sweating
Headache
Confusion
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
www.AbbottDiabetesCare.com
Message
What It Means
There may be a problem
with the test strip
Meter error
Very high blood glucose
higher than 27.8 mmol/L
HIGH control solution
was applied when the
temperature was too
cold. (Applies only to
control solution labeled
as HIGH).
What To Do
1. Follow your healthcare professional's advice to
treat high blood glucose if you have symptoms
such as:
Fatigue
Thirst
Excess urination
Blurry vision
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
18
9/11/14 12:07 PM

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