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SMS (text messages)
SMS troubleshooting
Error codes when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line Identifica-
tion not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed; see self-
help.
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
SMS function is not available.
The memory is full or the SMS function on
the base station is being used by another
handset.
¥
Delete SMS messages you no longer
require or send the SMS later.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transmission has been interrupted
(e.g. by a call).
¥
Re-send the SMS.
3. The network provider does not support this
feature.
4. No number or an invalid number is entered
for the SMS centre set as the active send
service centre.
¥
Enter the number (
You receive an incomplete SMS.
1. Your phone's memory is full.
¥
Delete old SMS messages (
2. The service provider has not yet sent the
rest of the SMS.
38
¢
page 36).
¢
page 33).
You have stopped receiving SMS messages.
1. You have changed the ID of your mailbox.
¥
Give your SMS contacts your new ID or
undo the change (
2. You have not activated your mailbox.
¥
Activate your mailbox (
3. Call divert is activated with
divert for
is activated for the net-
All Calls
work mailbox.
¥
Change the call divert.
The SMS is played back.
1. The "display call number" service is not acti-
vated.
¥
Ask your service provider to activate this
function (chargeable).
2. Your mobile phone operator and your fixed
line network SMS service provider have not
agreed on a co-operation.
¥
Obtain information from your fixed line
network SMS service provider.
3. Your terminal has been recorded by your
SMS provider as having no fixed line net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
Have the device (re-)registered to
receive SMS messages.
Messages are only received during the day.
The terminal is recorded in your SMS pro-
vider's database as having no fixed line net-
work SMS functionality, i.e. you are not reg-
istered with the provider.
¥
Obtain information from your fixed line
network SMS service provider.
¥
Have the device (re-)registered to
receive SMS messages.
¢
page 35).
¢
page 35).
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