Troubleshooting - Mazda 3-sport 2016 Manual

Mazda Bluetooth
If you have any problems with Bluetooth
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.MazdaUSA.com/bluetooth
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth Device pairing, connection problems
®
Symptom
Unable to perform pairing
Pairing cannot be performed again
Unable to perform pairing
Does not connect automatically
when starting the engine
Automatically connects, but then
disconnects suddenly
Disconnects intermittently
Does not connect automatically
when starting the engine
*1 Setting which detects the existence of a device external to the Bluetooth
Mazda3_8FA4-EA-15G_Edition2.indb 131 Mazda3_8FA4-EA-15G_Edition2.indb 131

Troubleshooting

Hands-Free Customer Service
®
® , contact our toll-free customer service center.
The pairing information paired to
the Bluetooth
®
recognized correctly.
The Bluetooth
Find Mode/Visible setting
device may turn off automatically
after a period of time has elapsed
depending on the device.
The device is in a location in which
radio wave interference can occur
easily, such as inside a bag in a rear
seat, in a rear pocket of a pair of
pants.
The pairing information is updated
when the device OS is updated.
*
Cause
First make sure the device is
compatible with the Bluetooth
unit, and then check whether the
Bluetooth
Mode/Visible setting
—
are turned on. If pairing is still
not possible after this, contact an
Authorized Mazda Dealer or Mazda
Bluetooth
Service.
Perform pairing using the following
procedure.
unit or device is not
Clear "Mazda" stored in the device.
Perform pairing again.
® function and the
Check whether the Bluetooth
*1 on the
function and the Find Mode/Visible
setting
and pairing or reconnect.
Move the device to a location in
which radio wave interference is less
likely to occur.
Perform pairing again.
® unit
Interior Features
Bluetooth
®
Solution method
®
function and the Find
®
on the device
*1
Hands-Free Customer
®
®
on the device are turned on
*1
5–131
*Some models.
2015/07/16 8:46:19 2015/07/16 8:46:19