Warranty & After-Sales Services; Customer Service - SoftBank V201SH User Manual

Warranty & After-Sales Services
C Warranty
Warranty is provided when you purchase V201SH.
^ Check the name of distributor and date of purchase.
^ Read through contents and keep in a safe place.
^ The warranty term is described in the warranty.
C After-Sales Services
See P.15-6 "Troubleshooting" before contacting us for repair. If you cannot find
solutions or solve problems, contact Vodafone Customer Center, Customer
Assistance (see P.15-25) in your subscription area and provide detailed description.
^ Repairs within warranty are performed under terms and conditions described.
^ Out of warranty, possible repairs are performed upon request at subscriber
expense.
For other services, contact the distributor, the nearest Vodafone shop or Vodafone
Customer Center, General Information (see P.15-25). Replacement parts are available
for 6 years after termination of production.
^ Vodafone is not liable for any damages resulting from use of this product.
,
^ Vodafone is not liable for any damages resulting from accidental loss/alteration of
handset data. Keep a copy of Phone Book entries, etc. in a separate place.
^ Disassembling or modifying handset may violate the Radio Law. Modified handset
will not be repaired.
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Customer Service

If you have questions about Vodafone handsets or services, please call General
Information. For repairs, please call Customer Assistance.
Vodafone Customer Centers
From a Vodafone handset, dial toll free at
157 for General Information or
113 for Customer Assistance
C Call these numbers toll free from landlines.
Subscription Area
Hokkaido, Aomori, Akita, Iwate, Yamagata,
General Information
Miyagi, Fukushima, Niigata, Tokyo, Kanagawa,
Chiba, Saitama, Ibaraki, Tochigi, Gunma,
Customer Assistance
Yamanashi, Nagano, Toyama, Ishikawa, Fukui
General Information
Aichi, Gifu, Mie, Shizuoka
Customer Assistance
General Information
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
Customer Assistance
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane,
General Information
Tokushima, Kagawa, Ehime, Kochi, Fukuoka,
Saga, Nagasaki, Oita, Kumamoto, Miyazaki,
Customer Assistance
Kagoshima, Okinawa
Service Center Phone Number
G 0088-240-157
G 0088-240-113
G 0088-241-157
G 0088-241-113
G 0088-242-157
G 0088-242-113
G 0088-250-157
G 0088-250-113
15-25
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