Glass Cooktop; Troubleshooting Tips - GE JBS03 Owner's Manual

Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Improper cookware
¯ Use pans which are riot and match the diameter
being used.
of the surface unit selected.
A fuse in your home may be ¯ Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Cooktop controls ¯ Check to see the correct control is set for the surface
improperly set. unit you are using.
Incorrect cleaning methods
being used.
Cookware with rough bottoms
being used or coarse particles
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
.o Scratches are not removable. Tiny scratches will become
less visible in time as a result of cleaning.
¯ To avoid scratches, use the recommendedcleaning
procedures. Make sure bottoms of cookware are clean
before use, and use cookware with smooth bottoms.
Food spillovers not cleaned * See the Cleaning the glass cooktap section.
before next use.
Hot surface on a model
* This is normal. The surface may appear discolored
with a light-colored glass when it is hot. This is temporary and will disappear
cooktop, as the glass cools.
Hot cooktop come into ¯ See the Glass surface-potential for permanent damage
contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Hot sugar mixture spilled ¯ Call a qualified technician for replacement.
on the cooktop.
¯ Use only flat cookware to minimize cycling.
Improper cookware
being used.
7h ,u o e un= not
plugged in solidly,
The su~ace unit con#ols
improperly set.
¯ With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
¯ Check to see the correct control is set for the surface
unit you are using.
The drip pans ore not set securely ¯ With the controls off, check to make sure the drip pan is
in the cooktop, in the recess in the cool<top and that the opening in the
pan lines up with the receptacle.
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