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Strata CIX 100 Programming Manual

Software release 5.2 for network emanager
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Table of Contents

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Telecommunication Systems Division
®
Strata
CIX
®
™
Programming Manual
Volume 1
(Software Release 5.2
for Network eManager
)
®
Title Page
December 2009

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  • Page 1 Telecommunication Systems Division ® Strata ® ™ Programming Manual Volume 1 (Software Release 5.2 for Network eManager ® Title Page December 2009...
  • Page 2 Trademarks Toshiba, Strata, SmartMedia, SD (Secure Digital) and CIX are trademarks of Toshiba Corporation. Stratagy, SoftIPT, eManager, My Phone Manager and Info Manager are trademarks of Toshiba America Information Systems, Inc.
  • Page 3 1.Your telephone number. 2.FCC and ACTA registration • Strata CIX 40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX telephone system. The appropriate configuration for your system is dependent upon your operation of the system.
  • Page 4 • Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the quantity of devices which you may connect to your telephone line and still have all of those devices ring when your number is called. In most areas, but not all, the sum of the RENs of all devices connected to one line should not exceed five (5.0B).
  • Page 5 Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
  • Page 6 TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER.
  • Page 7 Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or posted on TAIS’s website.
  • Page 8 Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in connection with such third party products or services. If you have questions about compatibility, we recommend and encourage you to contact the third-party software, hardware and peripheral product manufacturer directly.

  • Page 9: Table Of Contents

    Navigating The Menus .......................2-15 Features of Network eManager ......................2-16 Excel Import ..........................2-16 Strata Synch - Export/Import from Active Directory® Services ..........2-22 System Requirements for Strata Synch ..................2-23 Strata CIX Configuration Assumptions ..................2-23 Example 1 – Single Strata CIX Node ..................2-24 Example 2 –...
  • Page 10 501 System Speed Dial ......................4-23 System Speed Dial Table View ....................4-24 Day Night Service ..........................4-25 112 Day/Night Mode Calendar ....................4-25 106 Day/Night Mode Day of Week Mapping Assignment ............4-26 113 Day/Night Mode Daily Schedule ..................4-27 Strata CIX Programming Vol. 1 11/09...
  • Page 11 304, 305 Incoming Line Group ....................6-1 304 Incoming Line Group Assignment ..................6-2 306, 307 Outgoing Line Groups ....................6-5 300, 301 Trunk Assignment ......................6-7 313 Caller ID ..........................6-11 308 Trunk Timer ........................6-12 310 DIT Assignment ........................6-14 Strata CIX Programming Vol. 1 11/09...
  • Page 12 315 T1 Trunk Card ........................6-24 DID/DNIS Table View ........................6-25 ISDN ..............................6-26 317 ISDN BRI Trunk ........................6-26 302, 303 Strata Net (PRI) and Strata Net IP (QSIG) ..............6-30 ISDN Call-by-Call ........................6-35 323 CBC Service ........................6-35 324 CBC Time Zones ........................6-37 320 PRI B Channels ........................6-37 316 Shared D Channel ......................6-39...
  • Page 13 Centrex/PBX Screening Table View ..................9-27 Account Codes ..........................9-28 570 Account Code Digit Length ....................9-29 506 Verified Account Codes ......................9-30 571 Exception Numbers for Forced Account Codes ..............9-30 509 DR Override by System Speed Dial ...................9-31 Strata CIX Programming Vol. 1 11/09...
  • Page 14 Community Name ..........................10-12 909 MAC Address ........................10-13 License Control ..........................10-14 License Issue ...........................10-14 License Activate ........................10-15 License Information .........................10-15 Alarm Control ..........................10-17 System Alarm Control (Program 919) ..................10-17 Alarm Control for Slot (Program 920) ..................10-18 Strata CIX Programming Vol. 1 11/09...
  • Page 15 Backup Progress and Completion Indicators ................14-4 Restoring Programmed Data ......................14-5 Local Update ............................14-5 Prerequisites for CIX100, CIX200, CIX670 and CIX1200 Local Update ........14-5 CIX Software Update Files ......................14-5 CIX Software Identification ......................14-6 Strata CIX670 or CIX1200 Local Update ...................14-9 Strata CIX Programming Vol. 1 11/09...
  • Page 16 Telephone Station Ports ......................A-2 Networking Multiple Voice Mail Systems ..................A-3 Call Record and Soft Keys ......................A-3 Strata CIX BRI Video Conferencing Programming ................A-5 IP Telephone Quality of Service (QoS) Programming ..............A-6 General QoS Adjustments ......................A-6 Priority Control Adjustments .......................
  • Page 17 CIX1200 Expanded B ........HCTU1 with HEXBU1 Note The features described in this document assume that the Strata CIX system has the current software release installed.
  • Page 18 Chapter 11 – Maintenance provides system and component trace program information. eManager Configuration and Flash Memory Testing are also described. Chapter 12 – Tools and Profile discusses Strata CIX Tools and Utilities to help manage your Strata CIX System more efficiently.
  • Page 19 Denotes a progression of buttons and/or menu options on the screen Printers you should select. Grey or blue words within the printed text denote cross-references. In See Figure 10 the electronic version of this document, cross-references appear in blue hypertext. Strata CIX Programming Vol.1 02/09...

  • Page 20: Quick Reference Guide

    Strata CIX & MAS Installation and Maintenance Manual • • Strata CIX Programming Manual Volume 1 • Strata CIX Programming Manual Volume 2 – (Stratagy ES Voice Mail Application) Strata CIX Programming Manual Volume 3 – (Application Implementation) • • Strata CIX SIP Trunk Configuration Manual •...

  • Page 21: Use Default Auto-Programming To Start Up

    • Other default data, such as the Strata CIX LAN and modem interface IP address, station and line class of service, outgoing and incoming line groups, etc., are automatically set for the optional hardware originally installed.

  • Page 22: Auto-Programming Limitations

    BDKU is assigned if no PCB is installed. • In the Strata CIX200 Slot 0101 must always have an MIPU, LIPU, BDKU or PDKU. An xIPU is assigned if no PCB is installed, however no stations are assigned. R5 software assigns an MIPU; R4 software assigns an LIPU.

  • Page 23: Station Pdn Auto-Programming

    The default data for CO line Incoming Line Groups (ILG), Outgoing Line Groups (OLG), and CO line service type is set as shown in Table 1-4. Important! PCBs must be installed per the rules in the Strata CIX and MAS Installation and Maintenance Manual. Table 1-3...
  • Page 24 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-3 Auto-Programming for CO line PCB Recognition (Program 100) (continued) PCB Name PCB Circuit Type Parameter setting Comments Code RDSU 4 standard Standard Telephone, DKT2000 and telephone and 4...
  • Page 25 PDN2000 for Expanded Processor CIX670. (3~7 cabinets), CIX1200 Expanded DID numbers - not assigned The destination of DID is not assigned. DID numbers and ringing destinations must be assigned manually from Strata eManager or the programming Program 309 telephone. Format setting for DIT (T1)

  • Page 26: Mipu / Gipu / Lipu / Bipu Settings

    Strata CIX Programming Guidelines Use Default Auto-programming to Start Up MIPU / GIPU / LIPU / BIPU Settings Table 1-6 MIPU, GIPU, LIPU, BIPU-M Automatic Settings Item Description Settings Card Type Card Type BIPU-M, LIPU, MIPU, GIPU IP address (xIPU)
  • Page 27 Use Default Auto-programming to Start Up BIPU-Q1A Initial Programming After initializing the CIX System with BIPU for Strata Net over IP, Strata CIX detects the BIPU card for Strata Net over IP and basic programming is set automatically. Table 1-9...
  • Page 28 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-11 LIPU Strata Net Automatic Settings Item Description Settings Card Type Card Type LIPU IP address (LIPU) IP address of LIPU In the order of smallest number of the slot where the LIPU is inserted 192.168.254.200 for 1st LIPU...

  • Page 29: Cix Processor Nic Interface Tcp/Ip Auto-Programming

    Community name – Nothing IP address – Nothing • Modem PPP Server settings IP Address – 192.168.255.254 (Strata CIX modem fixed IP address for dial-up connections). Table 1-14 Public Numbering Plan Analyzed Digit Numbers (Program 117) Public Numbering Plan Analyzed Number...
  • Page 30 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Table 1-17 Program 204 Default Data In Program 204, all telephones are programmed as 20 buttons. Table 1-18 Program 102 New Default Data Feature Code Default Value Function #963 Call monitor log off...

  • Page 31: Default Feature Access Codes

    Note For DKT and IP telephone, assign only the PDN. Do not program any other Flexible Buttons or features in the phones. Strata CIX recognition and setup is automatic for these telephones. Plan Your System Requirements Plan your Strata CIX system requirements in detail before beginning your installation. The following are some areas to consider: •...
  • Page 32 7. Backup Data – Choose Maintenance > CIX Data Backup. Make sure the SmartMedia card is properly formatted (see ”Restoring Data from SM/SD’ page 10-2) prior to running backup. See ”910 Data Backup’ page 10-9 for details. 8. Continue programming Strata CIX details. 1-12 Strata CIX Programming Vol.1 12/09...

  • Page 33: Review Program Flow

    Use Default Auto-programming to Start Up Review Program Flow The basic program flow needed to set up the Strata CIX is shown below. The figure displays the most critical programs in the left column and migrates right to optional programs. Also, programming flows from specific (left) to general (right).

  • Page 34: Identify Program Sequences

    Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Identify Program Sequences Use the following tables to quickly identify the programs needed to fulfill your setup requirements. See the Index to correlate program numbers and their functions. Station Setup Use the following table to quickly access the programs needed to set up station requirements.
  • Page 35 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Trunk Type Assignment Run Programs in Sequence from left to right Basic Ring Timer DISA DNIS/ANI Intercept Trunk Setup – T1 Use the following table to quickly access the programs needed to set up T1 trunk requirements.
  • Page 36 Run Programs in Sequence from left to right Basic SIP Trunk Service MIPU/GIPU Miscellaneous Use the following table to quickly access the programs needed to set up other Strata CIX features. Feature Run Programs in Sequence from left to right Account-Codes Alarm Notification Utilities>Operations>Trap IP Setup...
  • Page 37 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Feature Run Programs in Sequence from left to right Automatic Call Back (ACB) Automatic Camp-On Auto-Release of CO Background-Music (BGM) Call Forwarding Call History Call Park Orbit Call Pick Up...
  • Page 38 Strata CIX Programming Guidelines Use Default Auto-programming to Start Up Feature Run Programs in Sequence from left to right Network Call – Incoming Network Call – Outgoing Off-Hook Camp-on Out-Going calls Relay Services Ringing-Transfer SMDI SMDR Station CO Line Access...
  • Page 39 ® Network eManager The Strata CIX systems are programmed using Network eManager. It is recommended you check FYI to ensure you have the latest version. Network eManager is designed to reduce the time needed to manage multiple CIX equipment sites and improves system installation through such capabilities as the “Smart Checker”...

  • Page 40: Installation Procedures

    Download the new latest version of Network eManager from FYI and run the Network eManager install file to begin the InstallShield as shown below. 1. Run NetworkeManager .exe install file. 2. Select Install Now 3. The system will continue to check other prerequisites. Strata CIX Programming Vol.1 12/09...
  • Page 41 Migration screen below. Migration Screen 5. Select Create New Database in either screen to install SQL database: 6. After the SQL database completion, the installer starts the Network eManager installation: Strata CIX Programming Vol.1 12/09...
  • Page 42 Network eManager® Strata CIX Programming Vol.1 12/09...
  • Page 43 Network eManager® Strata CIX Programming Vol.1 12/09...
  • Page 44 Network eManager® Strata CIX Programming Vol.1 12/09...

  • Page 45: System Requirements

    • Microsoft Add-On Components: • IIS, Management and Monitoring Tools, .NET Framework 2.0 or above. Note The Windows operating system (as appropriate) CD-ROM must be available if any of the above are not already installed. Strata CIX Programming Vol.1 12/09...
  • Page 46 MAS Installation section. • The pop-up blocker in all Windows applications, anti-virus, and other applications must also be turned off. Anti-Virus Software When a system has access to the internet anti-virus protection is recommended. Strata CIX Programming Vol.1 12/09...

  • Page 47: Network Emanager Main Menu

    – Connect to Client SES Only - Allows you to connect to just SES system without connecting to Strata CIX system. • Connected Equipment - Shows the system(s) to which NeM is connected. Only available when the NeM is connected to one or more systems. • Application Settings Strata CIX Programming Vol.1 12/09...

  • Page 48: Password Policy

    Administrator. Password Policy effects all users. If password complexity is enabled passwords must meet the following: • Password cannot match the user login name • Password must have at least the minimum number of characters 2-10 Strata CIX Programming Vol.1 12/09...
  • Page 49 If Password History is set to three, the system will ‘remember’ the last three passwords, any password entered must be different than the previous three. The default value is two. The range is zero to seven. When set to zero the password history is not enforced. 2-11 Strata CIX Programming Vol.1 12/09...

  • Page 50: Equipment Setup

    Delete – Delete the checked item. If a system is checked, only that system is deleted. If a site is checked, all of the equipment assigned to that site is deleted. If a company is checked, all of the sites and equipment is deleted. 2-12 Strata CIX Programming Vol.1 12/09...

  • Page 51: Add Equipment Window

    Toshiba Training main tree, it places a check mark to all the branch equipment beneath. Connection Mode There are two ways to connect to Network eManager. The default is Non-Strata Net mode. The Strata Net mode allows the technician a feature to automatically build Network DNs to multiple nodes simultaneously.

  • Page 52: Add New Station

    Add New Station The Add New Stations utility allows the technician to add a station DN to multiple systems in multiple nodes in a Strata Net system by simply clicking on the Node Selection Panel MAS Licensing The MAS licensing screen is used to: Upload, Delete, Issue, Activate, and View Licenses.

  • Page 53: Network Emanager Toolbar Setup Menu

    The graphic in the middle of the screen shows the details of all the CIX equipment in the node. The detail information includes: Equipment Type, Equipment Version, Equipment Name, IP Address, Voice 2-15 Strata CIX Programming Vol.1 12/09...

  • Page 54: Features Of Network Emanager

    The first row of the Excel spreadsheet MUST BE USED AS THE HEADER. Specifically, cell A1 must have data entered (see example, below). The Excel spreadsheet import utility DOES NOT use the first row as data. 2-16 Strata CIX Programming Vol.1 12/09...
  • Page 55 2. Access the Excel import feature in Network eManager The Excel import feature is located in the same location as the Active Directory Services import: Station -> Strata Synch/Excel The first time the Excel utility is executed the file list will be empty.
  • Page 56 “Column for Extension” but the data actually shows phone numbers. This is acceptable because the technician has the chance to specify which part of the phone number represents the extension number. Click on Process Data to continue. 2-18 Strata CIX Programming Vol.1 12/09...
  • Page 57 If this is the very first time the Excel import utility has been executed, click the Initial Install button. The Delete button is simply used to delete the previously uploaded spreadsheet file. 2-19 Strata CIX Programming Vol.1 12/09...
  • Page 58 Since the “Number of DN Digits” is set to 4, Network eManager will use the last four numbers as the extension number, in this example, 3500. Click Start to begin the import process. Figure 2-8. Number of DN Digits 2-20 Strata CIX Programming Vol.1 12/09...
  • Page 59 Figure 2-9 shows that 5 users were created successfully. Click Done to exit. Figure 2-9. Created Users Figure 2-10 shows that extensions 3500-3504 have been created. Figure 2-10.Program 260 - Full IP Station Assignments 2-21 Strata CIX Programming Vol.1 12/09...
  • Page 60 Network eManager, provides an interface between ADS databases and Strata CIX systems and Strategy ES voice mail systems. The goal of Strata Synch is to decrease the programming time in new installations by eliminating the need to manually create users in Network eManager and then create a corresponding voice mail box for each user.

  • Page 61: System Requirements For Strata Synch

    ADS correctly, Strata Synch needs to know which folder or organizational unit in which the user information is kept. Strata Synch can either pull the information from one folder or multiple folders based on a keyword. The Network Administrator needs to enter a keyword to define which CIX system the user is assigned to when the user information is entered in the ADS database.
  • Page 62 Shown below is a sample Active Directory Users and Computers screen. In this first example, all of the users are stored in one folder, the default Users folder. In this example the technician can simply select the Users folder from within Strata Synch and export all of the contents of the Users folder. All users stored in the...
  • Page 63 Los Angeles CIX versus users belonging to the Irvine CIX. The only way to differentiate users is to put a tag in the Users properties window to allow Strata Synch to filter the different nodes.

  • Page 64: Installing And Launching Strata Synch

    The Strata Synch file (StrataSych_V1.2_Setup.zip) is a small file that must be run on a PC with Windows XP, 2000, or 2003 which has network access to the Active Directory Server. The Strata Synch file is downloaded as a zip file.
  • Page 65 Network eManager® Features of Network eManager 4. In the Select Installation Folder screen accept the default parameters and click Next. 5. In the Confirm Installation dialog click Next. 2-27 Strata CIX Programming Vol.1 12/09...

  • Page 66: Launch Strata Synch And Login To Ads:

    Launch Strata Synch and Login to ADS: 1. Click on Start > Programs > Strata Synch > Strata Synch. 2. The login screen shown here appears. Type in either the host name or the IP Address of the Active Directory Server in the Active Directory Server field.
  • Page 67 Features of Network eManager Example 1 1. After a successful login, Strata Synch connects to the Active Directory Server and displays a real-time view of all the folders or organizational units from the Active Directory Users and Computers screen as shown here.
  • Page 68 3. Click Next and the dialog box as shown here displays. This screen shows that the tool is ready to start exporting all the users Strata Synch found in the default Users folder in ADS. 4. Enter the directory path or click the Browse button to select the directory to which to export the users.
  • Page 69 8. Click Next and the window as shown is displayed. 9. Selecting the Site1.xml displays all of the users exported to that file. 10. The files are saved by default to a folder in: C:\Documents and Settings\(user_name)\My Documents\Strata Synch. 2-31...
  • Page 70 Network eManager® Features of Network eManager 11. Click Finish to close the Strata Synch program. The XML files that were created are now saved to the folder as shown here. 2-32 Strata CIX Programming Vol.1 12/09...
  • Page 71 Example 2 – Multiple Strata CIX Nodes Example 2 is more complex than Example 1 because Strata Synch needs to be told how to filter users belonging to different CIX nodes but are all in the same default Users folder. In order for Example 2 to work properly, the Administrator has to put a tag on each user that is exported to the CIX system.
  • Page 72 5. The Key field in the figure above is the match word criteria (tag) that Strata Synch uses to determine which users belong in the Irvine node and which users belong in the Los Angeles node.
  • Page 73 Network eManager® Features of Network eManager 7. Click Next to start the Export process. 8. Click Export to start the export process. Export Progress Display 2-35 Strata CIX Programming Vol.1 12/09...
  • Page 74 This means that these users either had nothing entered in the General_Office field, or the value does not match the criteria. 11. The Group.XML file shows all of the groups found in the ADS. These groups can potentially be used for eMail distribution groups. 2-36 Strata CIX Programming Vol.1 12/09...

  • Page 75: Import User Data To Network Emanager

    Import User Data to Network eManager As described previously, Strata Synch is used for gathering station user information from the ADS, formatting it, and saving that information in an XML file. This section describes how to import the XLM files into Network eManager.
  • Page 76 1. Launch Network eManager (version R520A08b or higher). On the main menu screen select: Station > Strata Synch/Excel. 2. The Active Directory window opens. The Upload Target, by default, automatically checks both the CIX and voice mail boxes, indicating that Strata Synch will populate both the Strata CIX system and the Stratagy voice mail system. Note If you have connected to a CIX system without voicemail, only the CIX check box is shown.
  • Page 77 Network eManager® Features of Network eManager 3. Click Browse to locate the XML file Strata Synch created earlier. When the file is located click Open. The Choose file dialog box opens. In the example shown here, Irvine.xml file is selected. Highlight the file you wish to use then click the Open button.
  • Page 78 CIX system creates the default extensions, they must be removed so the resources can be freed from the xIPU cards to be used by the Strata Synch application. Do not use the Strata Synch application on a Strata CIX system that already has an existing database.
  • Page 79 The figure shows that extension 5551 has been built on an LIPU card. Notice that field #10 [Name to Display] has been populated with the correct name and field #19 [VMID Code] has been populated to match that of the extension. 2-41 Strata CIX Programming Vol.1 12/09...
  • Page 80 Notice that in this example, a mailbox has been created for extension 5551, and that Name1 and Name 2 have been populated. Strata Synch also populates the eMail account field in the voice mailbox if it finds a corresponding email address from the imported XML file.

  • Page 81: Ongoing Change

    Note Strata Synch cannot verify that an XML file is valid for a specific CIX system before it is uploaded to that system. You must ensure that the correct XML to be used for the ongoing change is selected.
  • Page 82 This example shows both items were selected, the Apply button was clicked, and Network eManager successfully applied both changes. The View Log screen displays all the actions that were performed using the Strata Synch application. 2-44 Strata CIX Programming Vol.1 12/09...

  • Page 83: Access Multiple Systems

    2. Click on all the fields to be copied. For example; COS Day1, DRL Day1, FRL Day1, QPL Day1 and LCR Group. The ‘Highlight All’ button is still available to select all values for a copy. 2-45 Strata CIX Programming Vol.1 12/09...

  • Page 84: Back Up Database On Multiple Cix Systems

    • Decide for each system whether the current CIX database should be restored during the new software activation. If yes, Network eManager creates a CIX database backup prior to uploading the new software. 2-46 Strata CIX Programming Vol.1 12/09...

  • Page 85: Update Software On Multiple Cix Systems

    Network eManager can automatically build Network DN stations from one system and have it automatically created in the other nodes of a Strata Net network. From the Network eManager configuration screen, click on Strata Net > Network DN Setup > Add New Station.
  • Page 86 - The Print button enables you to print tables. However, when you click the Print button only the part of the table that is displayed on the screen prints. Use the scroll bar to Print beyond what is displayed. It will then automatically print from where the last screen ended. 2-48 Strata CIX Programming Vol.1 12/09...

  • Page 87: Network Emanager Data Import/Export Features

    2. Open the DID/DNIS Table View located under Trunk > DID/DNID Table View. All assignments for DID ILG Group 5 are displayed. 3. At the top of the DID/DNID Table View screen click on the Export button. 2-49 Strata CIX Programming Vol.1 12/09...
  • Page 88 8. In Network eManager, open the DID/DNIS Table View located under Trunk > DID/DNIS Table View. All assignments for DID ILG Group 5 are displayed. 2-50 Strata CIX Programming Vol.1 12/09...
  • Page 89 9. On the top of the DID/DNID Table View screen click on the Import button. 10. In the Choose file dialog box use the Browse button to find the text file containing ILG #7 created in Step 7. 2-51 Strata CIX Programming Vol.1 12/09...
  • Page 90 13. If you failed to create ILG #7 in Step 5 with the correct number of DID digits in Program 309 -11 the following error message will be presented on the Table View screen. 2-52 Strata CIX Programming Vol.1 12/09...

  • Page 91: Network Emanager Station Directory - Import/Export

    3. Click the Export button on the top of the screen. 4. From the dialog box that appears after clicking Export, name the file and select or create the folder it should be downloaded to. 2-53 Strata CIX Programming Vol.1 12/09...
  • Page 92 The format of the edited file may need to vary depending on the third party software that creates the directory. The file below has all table view fields deleted except: Extension Number (PRG 200 Prime DN) • Extension Name (PRG 200-09) • Network Calling Number (PRG 200-46) • 2-54 Strata CIX Programming Vol.1 12/09...

  • Page 93: System Speed Dial Export/Import

    Commas are always required between fields as shown. • System Speed Dial File Format: Speed Dial Index (01 ~ 799),Speed Dial Number,Name 2-55 Strata CIX Programming Vol.1 12/09...

  • Page 94: Station Speed Dial Export/Import

    2. Open the Station Speed Dial Table View, select Advanced Configuration > Station > Station Speed Dial Table View. All of the assignments for station speed dial are displayed. 3. At the top of the Station Speed Dial Table View screen click on the Export buttom. 2-56 Strata CIX Programming Vol.1 12/09...
  • Page 95 Save. This will save the station speed dial names and numbers as a CSV text file. 5. Make sure that station 205 has speed dial number memory assigned in Program 200-35. 6. Open the exported station 200 speed dial CSV text file saved in Step 4, using Word Pad. 2-57 Strata CIX Programming Vol.1 12/09...
  • Page 96 8. In Network eManager, select Station > Speed Dial Table View. All assignments for Station Speed Dial are displayed. 9. On the top of the Station Speed Dial Table View screen click on Import. 2-58 Strata CIX Programming Vol.1 12/09...
  • Page 97 11. After selecting the station 205 speed dial file click Open. A Network eManager dialog box will prompt you to Import the data to the CIX. Click Import Now. This will cause Network eManager to import and upload the station 205 speed dial data to the CIX. 2-59 Strata CIX Programming Vol.1 12/09...

  • Page 98: Network Emanager Network Calling Number Upload

    1. Create a CSV text file containing the PDN and Network Calling number for each station. In this example the file shown was created using Microsoft Notepad. As noted above, a Network eManager Imported Table View file could be used to start this by 2-60 Strata CIX Programming Vol.1 12/09...
  • Page 99 (Note: Network Calling Numbers not are shown). 3. Click on the Upload CID button at the top of the PDN Table View screen and browse to the file created in Step 1. 2-61 Strata CIX Programming Vol.1 12/09...

  • Page 100: Connection Entry For Dial-Up

    CIX system. The following steps cover the network connection setup in the PC that must be done to use the PC modem. 1. In Control Panel Network Connections, select Create a new connection to start the wizard: 2. Click Next. 2-62 Strata CIX Programming Vol.1 12/09...
  • Page 101 Network eManager® Connection Entry for Dial-up 3. Select ‘Connect to the network at my workplace’ then click Next. 2-63 Strata CIX Programming Vol.1 12/09...
  • Page 102 Connection Entry for Dial-up 4. Select ‘Dial-up connection,’ then click Next. RemoteCTX1 5. Enter “RemoteCTX1” as the name of the connection (this entry is case sensitive and must not have any spaces), and click Next. 2-64 Strata CIX Programming Vol.1 12/09...
  • Page 103 7. Do not click on the ‘Add a shortcut’ box.’ Click Finish, it will create the new entry and pop up the Connect dialog. 8. Do not make any entries in this dialog box. Click on Properties to continue with the setup: 2-65 Strata CIX Programming Vol.1 12/09...
  • Page 104 Options Security and Advanced tabs. You must leave the Phone number empty for now. The phone number will be configured later in the Network eManager equipment profile. Click on the Networking tab. PPP protocol 2-66 Strata CIX Programming Vol.1 12/09...
  • Page 105 13. Click Cancel on the Connect CIXModem dialog to close it. The new entry is created in Network Connections. 14. The Connect RemoteCTX1 screen will appear. Click on Cancel. The new network connection entry can be viewed by going to the Control Panel. RemoteCTX1 2-67 Strata CIX Programming Vol.1 12/09...

  • Page 106: Help Topics/Context Help

    The CIX processor is overloaded, delaying processing SNMP request messages. In this case the normal SNMP message flow will be restored by CIX. The system congestion is cleared up and the system is running under normal load. 2-68 Strata CIX Programming Vol.1 12/09...

  • Page 107: Network Emanager Desi Integration / Telephone Keystrip Printing

    Toshiba format Keystrip paper. DESI keystrip paper is available for all Toshiba DKT2000/DKT3000/ DKT3200/IPT2000/IP5000-series telephones DSS consoles and Add-On-Modules. To order DESI Software and Keystrip paper for Toshiba telephone products go to www.DESI.com or call 1-800-814-3922. 2-69 Strata CIX Programming Vol.1 12/09...

  • Page 108: Manage Stand-Alone Ses Systems

    Network eManager provides a sparate menu item to select an SES system for administration. NeM connection to a stand-alone SES sytem is different from connection to an SES with Strata CIX system in that only voice mail menus are available.
  • Page 109 Licenses - SYSTEM, MAS, ACD License Consideration This chapter describes the content and use for Strata CIX, Media Application Server (MAS) and ACD don- gle license. • Each of the following items requires an IP Port (end point) license: –...

  • Page 110: License Code Generation, Inquiry And Summary For Dealers And National Accounts

    Select the Product Line. Select the Generation Type. • For National Account, check the National Account box. • • Enter the Order #. Enter the Serial # OR the MAC Address. • Click Set Software Version. • Strata CIX Programming Vol.1 12/09...
  • Page 111 3. Select the features to apply to the system. The required minimum software version is automatically populated based on the features selected. Click Submit. 4. You are returned to the License Code Generation screen with the software version populated. Click Submit. Strata CIX Programming Vol.1 12/09...
  • Page 112 6. This displays the Purchased quantity, Available quantity, Serial # and MAC Address. Enter the Activate Qty (for National Accounts, the Activate Qty is automatically filled and cannot be changed). The Site Description and Install Instructions are for your information only. Click Submit. Strata CIX Programming Vol.1 12/09...
  • Page 113 Email the file to technicians by entering up to four email addresses and clicking Submit. • Configuration Details can be viewed by clicking on the link. • • Click Return to generate another code or click the left navigation bar for other options. Strata CIX Programming Vol.1 12/09...
  • Page 114 Licenses - SYSTEM, MAS, ACD License Code Generation, Inquiry and Summary for Dealers and National Accounts License Inquiry 1. Click on License Codes. A drop-down box appears - click Inquiries. Strata CIX Programming Vol.1 12/09...
  • Page 115 Box and highlighting a date, the generation for that date displays, or enter the Order # and click Submit (see next page). Configuration Details can be viewed by clicking on the link. • • Maintain System Site Info can be used to update site information that is used for maintenance reminders. Strata CIX Programming Vol.1 12/09...
  • Page 116 License Code Generation, Inquiry and Summary for Dealers and National Accounts Licenses generated from the order display as follows. Click on the red Generation Time to display details. Open License Summary 1. Click on License Codes and click on Open License Summary. Strata CIX Programming Vol.1 12/09...
  • Page 117 To view the license use HTML format. • To save to another file use the XLS format. 3. Find the license you want and click on the red Part Num. Click Expand Orders Lists to see all order numbers. Strata CIX Programming Vol.1 12/09...

  • Page 118: Mas License Generation, Inquiry And Summary For Dealers And National Accounts

    • • Select the Generation Type - For National Account check the National Account box Enter the Order # • Enter the Serial # OR the MAC Address • • Click Set Software Version 3-10 Strata CIX Programming Vol.1 12/09...
  • Page 119 2. Select the features to apply to the system. The required minimum software version is automatically populated based on the features selected. Click Submit. 3. You are returned to the License Code Generation screen with the software version populated. Click Submit. 3-11 Strata CIX Programming Vol.1 12/09...
  • Page 120 5. This displays the Purchased quantity, Available quantity, Serial # and MAC Address. Enter the Activate Qty (for National Accounts, the Activate Qty is automatically filled and cannot be changed). The Site Description and Install Instructions are for your information only. Click Submit. 3-12 Strata CIX Programming Vol.1 12/09...
  • Page 121 Email the file to technicians by entering up to four email addresses and clicking Submit. • Configuration Details can be viewed by clicking on the link. • Click Return to generate another code or click the left navigation bar for other options. • 3-13 Strata CIX Programming Vol.1 12/09...

  • Page 122: Transfer License

    Transfer License 1. Click on License Codes and in the drop-down box click Inquires. 2. In the License Code Inquiry screen (shown next): • Select the Product Line. • Select the Generation For Replacement. 3-14 Strata CIX Programming Vol.1 12/09...
  • Page 123 Enter the old Serial # OR the MAC Address. • Enter the new replacement Serial # OR the MAC Address. Click Submit. are required fields). 3. In the next screen, License Code Generator, enter the End User Site information Click Continue. 3-15 Strata CIX Programming Vol.1 12/09...
  • Page 124 # to another. • Email the file to technicians by entering up to four email addresses and clicking Submit. Click Return to generate another code or click the left navigation bar for other options. • 3-16 Strata CIX Programming Vol.1 12/09...
  • Page 125 Box and highlighting a date, the generation for that date displays.Or you can enter the Order # (shown next page). • Configuration Details can be viewed by clicking on the link. Maintain System Site Info can be used to update site information that is used for maintenance • reminders. 3-17 Strata CIX Programming Vol.1 12/09...
  • Page 126 Licenses - SYSTEM, MAS, ACD MAS License Generation, Inquiry and Summary for Dealers and National Accounts Click Submit. Licenses generated from the order number display as shown below. Click on the red Generation Time to dis- play details. 3-18 Strata CIX Programming Vol.1 12/09...
  • Page 127 To view the license use HTML format. • To save to another file use the XLS format. 3. Find the license you want and click on the red Part Num. Click Expand Orders Lists to see all order numbers. 3-19 Strata CIX Programming Vol.1 12/09...

  • Page 128: Acd Dongle License

    (please allow 24 hours). Serial # - The Serial # is located on a sticker on the dongle. FYI License Code Generation Help Desk: • (800) 645-6078. 1. Click on License Codes. A drop-down box appears. 3-20 Strata CIX Programming Vol.1 12/09...
  • Page 129 (however, once the license has been generated, it CAN- NOT be returned or refunded). 3. Click Cancel to go back, or re-enter the Serial # and click Continue. 3-21 Strata CIX Programming Vol.1 12/09...
  • Page 130 Note If this is a National Account, the Activate Qty field is already populated and cannot be altered. Site Description and Install Instructions fields are designed for you to enter information to assist you. Click Submit. 5. Enter the End User Site information ( are required fields).Click Continue. 3-22 Strata CIX Programming Vol.1 12/09...
  • Page 131 Licenses - SYSTEM, MAS, ACD ACD Dongle License 6. Verify information and click Finalize. 7. The License Agreement will display for you to read and agree. Click Finalize. 3-23 Strata CIX Programming Vol.1 12/09...
  • Page 132 Email the file to technicians by entering up to four email addresses and clicking Submit. • • Configuration Details can be viewed by clicking on the link. • Click Return to generate another code or click the left navigation bar for other options. 3-24 Strata CIX Programming Vol.1 12/09...

  • Page 133: R5 License Generation For Cix100, Cix670 And Cix

    6. Then select Standard Generation or Generation for Replacements (must be same processor type). Note Please notice that the new license string will have additional characters. You must use Network eManager 5 or later to apply the license to the system. 3-25 Strata CIX Programming Vol.1 12/09...

  • Page 134: Strata Cix System Licenses

    Licenses - SYSTEM, MAS, ACD Strata CIX System Licenses Strata CIX System Licenses These are the licenses are for the Strata CIX system. Licenses for the MAS and the ACD dongle are in following sections. IP5022-SD-LIC Bundle includes 10-button IP telephone with 4-line LCD, LIC-CIX-IP PORT Endpoint License, AC local power supply.
  • Page 135 4-port CO Line/Station License for Strata CIX/CTX Systems. Required for every 4 ports used for CO lines, DKT or SLT stations, Attendant Consoles, voice mail ports, Strata Net channels, and ACD announcement ports beyond the ports bundled with the system processor.
  • Page 136 Attendant Console License for Strata CIX and CTX Systems. One license is required to activate each Attendant Console on a Strata CIX or CTX system. This license is also bundled with Toshiba supplied Attendant Console PCs CIX-IPATTCONS and CTX-ATTCONSOLE2 so it is NOT necessary to order the LIC-ATT for these parts.

  • Page 137: Mas Licenses

    License for one SoftIPT user on Strata CIX/CTX systems. 1 required for each SoftIPT application interfaced to the Strata CTX or CIX. 1 LIPU-X or LIPS-X or BIPU-M port required for each SoftIPT. Requires IP endpoint license when connected to LIPU/S-X.
  • Page 138 Licenses - SYSTEM, MAS, ACD MAS Licenses LICMAS-CALLRUTR MAS Call Router License for Strata ACD. Provides advanced call routing capabilities for ACD or CTI applications. Requires Strata ACD for MAS. LICMAS-CHATSEAT MAS Chat Text Messaging License. Provides Text Messaging capabilities. Requires Strata ACD for MAS. One license is required for each user.
  • Page 139 One Insight basic agent license to be included in the realtime display and reporting for MAS Insight for application pack. LICMAS-INSIGHT MAS Insight license. Includes the license to activate Insight for MAS. Requires Strata ACD for MAS. 3-31 Strata CIX Programming Vol.1 12/09...
  • Page 140 LICMAS-NETPHACD MAS ACD add-on to Net Phone package. Includes Strata ACD system with 10 basic agents and no VA port. This is only applicable an add-on to a Net Phone system (LICMAS-NETPHSW). Add necessary number of VA port separately (LICMAS-ACDVA2/LICMAS- DACDVA).
  • Page 141 MAS. One license is required for each user. LICMAS-NETST10 MAS Net Phone 10 client license pack. Includes Net Phone 10 client license. Requires the MAS Strata ACD system or Net Phone system. LICMASSFGTTSETI Text-To-Speech Feature Group for MAS. This Feature Group for the Media Application Server uses ETI Eloquence TTS to provide 2 channels of Text To Speech for reading email messages.
  • Page 142 Allows the supervisor to manage multiple contact centers simultaneously. Requires TASKE Contact for MAS at each site and a TCP/IP network connection. LICMAS-TASESSB MAS Taske Essential Base. Taske Essential Base license to support up to 50 extensions with 1 supervisor client license. Requires ACD or Net Phone system. 3-34 Strata CIX Programming Vol.1 12/09...
  • Page 143 LICMAS-TASMTP MAS Taske Reporter promo. Taske Reporter, web based reporting promo license includes 20 agents and 1 supervisor. Requires Strata MAS ACD or Voice mail system. Valid through October 30, 2008. LICMAS-TASMTSUP MAS myTaskeReporter additional supervisor.
  • Page 144 Seat Upgrades are added incrementally in the Stratagy ES. The UM Feature Group includes 5 UM client seats. With LICMASUM50SEATS, total UM seats would be 55 (5 + 50). LICMASUMUNLIMT Unlimited Seat Unified Messaging Upgrade for MAS. Upgrade license for the Media Application Server available on FYI. Requires UM Feature Group. 3-36 Strata CIX Programming Vol.1 12/09...

  • Page 145: Acd Dongle

    ACD-APP-BRA Advanced Partner Program ACD Demo System - Branches. Includes turnkey Strata ACD sys w/ PC hardware and ACD software and license w/ 2-port VA (ACD-APP-BR1). ACD-APPL-SWB ACD Application SW Pack. Strata ACD application SW package includes ACD dongle (ACD-STARTER-TOS), ACD-APPL-SW1(Basic 10 agent/1 VA port, 10 NetPhone) and LIC-ACD (CIX license).
  • Page 146 OAISYS IVR Option with Database Assistant & Text Reader. Provides IVR operation with customer's existing ODBC database. Requires custom development quote from Computer Telephony Solutions, Inc. to create the IVR application. Requires Strata ACD Server or OAISYS Net Server. ACD-NET PH SEAT OAISYS Net Phone &...
  • Page 147 Provides the programming information on the Strata ACD system. CTI-NETPH-ACD ACD add-on to Net Phone package. Includes Strata ACD system with 10 basic agents and 1 VA port. This is only applicable as an add-on to a Net Phone system (CTI-NETPH-SWB). LIC-ACD ACD Server License for Strata CIX and CTX Systems.
  • Page 148 License for the latest release of Taske Contact or Taske Reporter. Retrieves the license for the latest version of Taske Contact or Taske Reporter software. The Taske system must be under the valid maintenance. CTI-TASKE-MTP Taske Reporter promo. 3-40 Strata CIX Programming Vol.1 12/09...
  • Page 149 Licenses - SYSTEM, MAS, ACD ACD Dongle Taske Reporter, web based reporting promo license includes 20 agents and 1 supervisor. Requires PC based Strata ACD system. Valid through October 30, 2008. CTI-TASKE-MTSUP myTaskeReporter additional supervisor. Supervisor client license for myTaskeReporter.
  • Page 150 IP phones. Additional switches with port mirroring may be needed if phones are connected to different networks. (The license activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI). 3-42 Strata CIX Programming Vol.1 12/09...
  • Page 151 Tracer single T1/PRI voice board. Single T1 or PRI voice board. CTI-TRACER-24S Tracer 24 port station board. 24 port digital station board CTI-TRACER-48P Tracer dual T1/PRI voice board. Dual T1 or PRI voice board. 3-43 Strata CIX Programming Vol.1 12/09...
  • Page 152 Advanced Plus Package w/dual PS/RAID1 (max. 192 ports). Requires LIC-ACD if ACD or Net Phone is not installed. -Rack mount, Pentium 4, 1GB, 4 PCI -Win 2003/SQL Server w/5 licenses -160GB/320GB HD, up to 52,000 hours -DVD+RW -3 Call Manager client license 3-44 Strata CIX Programming Vol.1 12/09...
  • Page 153 (The license activation code will be sent by the 3rd party vendor to the e-mail address provided to Toshiba by the dealer at time of order entry in FYI). 3-45 Strata CIX Programming Vol.1 12/09...
  • Page 154 Tracer Standard Base Package (max. 48 ports). Requires LIC-ACD if ACD or Net Phone is not installed. -Tower, Celeron, 512MB, 4 PCI -Windows XP Pro -160 GBHDD, up to 14,000 hours -DVD+RW for archive storage -1 Call Manager client license 3-46 Strata CIX Programming Vol.1 12/09...
  • Page 155 Extend the T1 voice board warranty to 3 years. Includes AWR. CTI-TRACER-W24S Extended 3 year warranty for 24 port station board. Extend the 24 port station board warranty to 3 years including the initial warranty. Includes AWR. 3-47 Strata CIX Programming Vol.1 12/09...
  • Page 156 Strata Unifier 3 node license. Strata Unifier to support up to 3 node Network ACD system. It also supports Net Phone. Each CIX node must have a valid LIC-ACD license, and Strata ACD/Net Phone license to cover the entire network is also required. Requires Network Assessment to receive technical support.
  • Page 157 Strata Unifier 5 node license. Strata Unifier to support up to 5 node Network ACD system. It also supports Net Phone. Each CIX node must have a valid LIC-ACD license, and Strata ACD/Net Phone license to cover the entire network is also required. Requires Network Assessment to receive technical support.

  • Page 158: License Display Screen

    To view this page in Net- work eManager go to: Maintenance > Licensing > License Information. License Control The following programs enable you to issue and maintain License Activation settings for Strata Network eManager users. This program enables you to issue new licenses.
  • Page 159 MAC Address and the number of ports. The License Code generated for a particular MAC Address is only good for the processor that contains that MAC Address. License Activate (Prerequisite Program - License Issue) This program enables activation of Strata Network eManager licenses issued in Program 913, License Issue. Field Description Select Activation Delay Timer in hours.
  • Page 160 ISDN B-Channels use a license when assigned in PRI and BRI assignments. The number of Strata Net channels licensed, and the number of licenses in Strata Net Channels use (or programmed). This license must be enabled on each CIX in a Strata Net network.

  • Page 161: Cabinet Slot Pcb Assignments

    System This chapter provides Strata CIX system programming information for programmers using the Strata Network eManager programming interface. 100 Cabinet Slot PCB Assignments Prerequisite Program: None All PCBs, except the system processors, are assigned to cabinet slots using this command. The CIX has a dedicated slot in the Base cabinet for the system processors so they do not require this assignment.

  • Page 162: Dial Number Plan

    Lists all feature, line and line group access codes assigned in Program 102. Click Continue to view the next screen. You will be able to view all the DNs, IP DNs and other numbers used. Strata CIX Programming Vol.1 12/09...

  • Page 163: Flexible Access Codes

    Prerequisite Program: None Strata CIX comes with pre-assigned Flexible Access Codes that the telephone dials to access features. This enables you to create customized Flexible Access Codes. The Strata CIX Flexible Numbering Plan associates features stored in memory (i.e., “Store Code,” see...

  • Page 164: Creating New Feature Codes

    Flash - short #450 Flash - long #451 Group Paging - Invoke All Group Paging Group Paging - Invoke Individual Group Paging Answer for External Group Paging #5#36 Emergency Page - Invoke All Emergency Paging Strata CIX Programming Vol.1 12/09...
  • Page 165 Outgoing Call by Directing Outgoing Line Group None Three Way Conferencing (Override to Tandem Connection) #494 Enter User Programming Mode #9876 LCR -Outgoing Call Set Voice Mail Message Waiting (activate MW without ringing for VM) Strata CIX Programming Vol.1 12/09...
  • Page 166 #412 Emergency Call #911 Attendant Console Group Access Code Operator Call Special Dial (for Tenant Service) Private Network Access Code Node ID (Coordinated Directory Number Prefix) None Substitution of Dial * Substitution of Dial # Strata CIX Programming Vol.1 12/09...
  • Page 167 System Time Adjust Code (Release 1.02, MA227 or higher) #652 1. Feature key is not provided for this Call Pickup. If you want a feature key, please use Single Touch Button that has a feature access code for this call pickup. Strata CIX Programming Vol.1 12/09...

  • Page 168: Public Dial Plan Digit Analysis

    Select the number of digits to follow the prefix number established above. It is the total number of digits in a number beginning with the 00 Prefix Number entered above. Possible values:0~64 (default = 0) Default: 1NXX=11, N11=3, NXX=7 Strata CIX Programming Vol.1 12/09...

  • Page 169: Class Of Service

    Allow stations to pick up a ringing station in a specified group. Pickup 15 Directed DN Call Pickup Allow stations to pick up a specified DN. 16 Ext Call Pickup Allow stations to pick up any incoming trunk call. Strata CIX Programming Vol.1 12/09...
  • Page 170 If this parameter is allowed any O/G calls made by Extensions with this COS will be automatically released after a defined time period (defined in Program 104). 41 BGM Enable Allow Background Music from stations with this COS. 4-10 Strata CIX Programming Vol.1 12/09...
  • Page 171 Disable - does not allow local login 46 UCD Remote Log-in Allows one telephone to login another telephone to a UCD group remotely. Possible values:Enable - Allow remote login Disable (default) - Remote login not allowed 4-11 Strata CIX Programming Vol.1 12/09...

  • Page 172: System Timer

    None This command assigns the system timers. System timers set a variety of times to control calls and features for the Strata CIX. 1. In Network eManager, click System > System Timer. 2. Select the desired timer value for each of the fields.
  • Page 173 If an incoming DISA call routes over a Tie line and the call is not answered disconnect by the distant end within a certain period of time the DISA caller will be cut off. The time period before cut off is determined by this setting. 4-13 Strata CIX Programming Vol.1 12/09...
  • Page 174 Page call. 26 Caller ID Display This timer determines how long Caller ID information displays on telephone Timer LCDs after a call is answered (1~300 seconds in one second intervals). Default=15 second 4-14 Strata CIX Programming Vol.1 12/09...

  • Page 175: System Data

    105 System Data Prerequisite Program: None This command assigns system settings for your Strata CIX. 1. In Network eManager, click System > System Data. 2. Enter System Parameter data using the table below. 3. Get Default sets all values to factory default.
  • Page 176 Enable Calling Number Display. If a soft key display competes with a Caller Display ID, the Caller ID displays if enabled. Otherwise, the soft key function will continue to be displayed. Possible values:Enable (default) or Disable 4-16 Strata CIX Programming Vol.1 12/09...
  • Page 177 Possible values:DNIS (default) or Caller ID 20 Transit Counter Select the Networking Transit Counter. This device limits the number of nodes through which a Strata Net call can pass before being terminated as a lost call. Possible values:0~128 (default = 1) 21 Primary Clock Enter data as xxyyzz.
  • Page 178 36 Play Melody Whether to play melody or not Possible values:1 - Start, 2 - Stop Default: 2 - Stop 37 Select Melody Select melody Possible values:1 - Melody1, 2 - Melody2 Default: 1 - Melody1 4-18 Strata CIX Programming Vol.1 12/09...
  • Page 179 ISDN calls in the local node. Disable - the system will not send the default Calling Number to the PSTN on ISDN calls in the local node. Possible values:Enable or Disable (default) 4-19 Strata CIX Programming Vol.1 12/09...
  • Page 180 This is the line or trunk access code the telephones will automatically dial to Code access an outgoing line when pressing the Call softkey to dial a selected Caller ID telephone number. Default is 9 (Maximum of 8 characters) 4-20 Strata CIX Programming Vol.1 12/09...

  • Page 181: System Call Forward

    Enter the first destination to which the call should forward. Possible values:Up to 32 digits (default = no value) 07 Destination 2 Enter an alternate destination to which the call should forward. Possible values:Up to 32 digits (default = no value) 4-21 Strata CIX Programming Vol.1 12/09...
  • Page 182 2. Select the appropriate Period, Call type, Status and SCF assignments to which the destination(s) should be copied. 3. Click Copy Now. Your entries are submitted to the CIX and the destination(s) are copied to all assignments that you selected. 4-22 Strata CIX Programming Vol.1 12/09...

  • Page 183: System Call Forward Table View

    To enter pauses enter Px, where x equals 1~9 (seconds), which is the length of the pause. 02 Name This is the Name that appears on Telephone LCD dial directories. Possible values:Up to 8 ASCII characters (default = no value) 4-23 Strata CIX Programming Vol.1 12/09...

  • Page 184: System Speed Dial Table View

    System Speed Dial Table View shows the entire set up for all speed dial numbers. To access the System Speed Dial Table View Select System > System Speed Dial Table View or if you are in Prog 501, click the System Speed Dial Table View button. 4-24 Strata CIX Programming Vol.1 12/09...

  • Page 185: Day Night Service

    Note Refer to Automatic Day Light Savings Time Change, Program Number “121 Automatic Day Light Savings Time Change” on page 10-4. The programs that follow are used to set up Day and Night modes in Strata CIX. 1. Select > System > Day Night Service.

  • Page 186: Day/Night Mode Day Of Week Mapping Assignment

    Assign the type of day schedule that is to be used for each day of the week. 02 Tuesday Possible values:Work Day, Non-Work Day (default) or Holiday 03 Wednesday 04 Thursday 05 Friday 06 Saturday 07 Sunday 4-26 Strata CIX Programming Vol.1 12/09...

  • Page 187: Day/Night Mode Daily Schedule

    Possible values:hhmm; hh = hour (00~23, 99), mm = minutes (00~59, 99) • 07 Day1 Mode/ Holiday (default = 9999) Note 9999 deletes or skip modes. • 08 Day 2 Mode/ Holiday • 09 Night Mode/ Holiday 4-27 Strata CIX Programming Vol.1 12/09...

  • Page 188: Pad Values

    Loads the PAD Table default values into the worksheet. Click on the Submit button to restore the default PAD values in the CIX database. Any PAD groups you have created are not part of the default. These groups CAUTION! will be lost when the default values are restored. 4-28 Strata CIX Programming Vol.1 12/09...

  • Page 189: Pad Table

    Possible values:Analog telephone, DKT, Analog trunk, T1 trunk, ISDN station, ISDN trunk, CONF bridge, Music source, EXT. paging, IPT-B, IPT-L/SIP, MIPU/GIPU_IPT2000/IP5000, MIPU/GIPU-Strata Net, SIP Trunk, PAD group 1~17. (default = no value.) CIX100 - 6 PAD group numbers CIX200/670/1200 Basic - 10 PAD group numbers...
  • Page 190 If the Sender is an analog telephone (PAD device number 1) and the receiver is a T1 trunk (PAD device number 4), then the PAD value is 6. (6 = 9dB Net Loss). PAD group numbers are assigned in Program 108 PAD Group Assignment. 4-30 Strata CIX Programming Vol.1 12/09...

  • Page 191: Pad Group Assignment

    0~99999 (PDN) ISDN Trunk Channel Group No. 1~128 Analog Trunk, T1 Trunk Trunk Number 1~264 Conference Bridge None (Conference Bridge is only one) Music Source Music Port 1~15 External Paging Device Zone Relay Number 1~8 4-31 Strata CIX Programming Vol.1 12/09...

  • Page 192: Pad Conference Assignment

    2 = 3dB Net Gain 3 = 0dB 4 = 3dB Net Loss 5 = 6dB Net Loss 6 = 9dB Net Loss 7 = 12dB Net Los 8 = 15dB Net Loss (default = no value). 4-32 Strata CIX Programming Vol.1 12/09...

  • Page 193: Miscellaneous System Commands

    (default = 0000 (password will not display)). 01 Password Enter a 1~16 digit password for the selected level. Note Only one password can be set for each level. Possible values:Up to 16 ASCII character (default = no value) 4-33 Strata CIX Programming Vol.1 12/09...

  • Page 194: Music On Hold

    BIOU (MOH/BGM #1 enabled by default). Possible values:Enable (default) or Disable 02 MOH/BGM 2 (BIOU1-J1) 03 MOH/BGM 3 (BIOU1-J2) 04 MOH/BGM 4 (BIOU1-J3) 05 MOH/BGM 5 (BIOU2-J1) 06 MOH/BGM 6 (BIOU2-J2) 07 MOH/BGM 7 (BIOU2-J3) 4-34 Strata CIX Programming Vol.1 12/09...
  • Page 195 01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40 R2HW) 01, 07 - 8 digital tel on GCDU (CTX28, CIX40 R1HW and R2HW). 01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW). 4-35 Strata CIX Programming Vol.1 12/09...

  • Page 196: I/O Device

    1. Select RS-232 for serial connection to SMDR or SMDI devices or PCs. These devices are connected to BSIS, RS-232 ports. 2. Select LAN for Strata eManager, ACD Server, SMDR LAN connection, CIX Proprietary Integration, and Attendant Console PC. These devices are connected to the BECU Network Jack directly or via a HUB or LAN.
  • Page 197 SMDR data from multiple CIX nodes on one TCP port. Set each CIX node to a unique value. The MDR Call Accounting device must be capable of receiving data from each client port simultaneously. 4-37 Strata CIX Programming Vol.1 12/09...
  • Page 198 Table 4-3 Device Table Physical Device Define I/O Logical Logical Device Smart Media or Device RS-232C Secure Digital Number SMDR JTAPI/Info Manager™/VCS™ Feature Flex Stratagy or other SMDI Attendant BLF Attendant DSS Traffic Measurement SMDI 4-38 Strata CIX Programming Vol.1 12/09...

  • Page 199: Network Jack Lan Device Assignment

    803 on page 4-36. This assigns Strata CIX LAN parameters, enabling PC applications to connect to the BECU network jack. 1. Select > System > I/O Device. 2. Click the LAN Device tab. 3. Enter Program 801 data. Refer to...
  • Page 200 ES / IES32 0 0 0 0 0 0 0 0 192.168.254.252 192.168.254.252 Retry No. Write Retry Counter CIX/CTX Strata Net CIX/CTX CIX/CTX SMDR Call Accounting Figure 4-1 SMDR LAN Connection in a Strata Net 4-40 Strata CIX Programming Vol.1 12/09...

  • Page 201: Bsis Rs-232 Serial Port Setup

    Possible values:None (default) or Flow 05 Wait Timer Select the maximum time to wait for connection. The Timer value can be one through 255 seconds. Select to set to permanent waiting. Possible values:0~255 (default = 30) 4-41 Strata CIX Programming Vol.1 12/09...

  • Page 202: Advisory Messages

    Type of Additional OUT TO LUNCH None IN A MEETING None CALL Directory Number BACK AT Time RETURN ON Date (No Data) None (No Data) None (No Data) None (No Data) None (No Data) None 4-42 Strata CIX Programming Vol.1 12/09...

  • Page 203: Data Initialize

    116 Data Initialize Prerequisite Program: None This program is used to initialize the tables of selected programs in the Strata CIX system. 1. Select System > Data Initialize. 2. Select a Program to initialize from the 01 Command No. dialog box.

  • Page 204: Tenant Assignments

    DID rings when the system is in night mode. The CO or DID line must be assigned to ring the night bell. Possible values: BIOU 1 = relay 1~4 BIOU 2 = relays 5~8 ACTU, GCTU and LCTU = relay 5 4-44 Strata CIX Programming Vol.1 12/09...

  • Page 205: Station Data

    Station This chapter provides Strata CIX station programming information. Assignment Program Number(s): 200, 201, 203, 204, 214, 205, 213, 215, 208, 210, 216, 260, and 502 The following programs assign station data. 200 Station Data Prerequisite Program: page 4-1 This command assigns stations to the system.
  • Page 206 VM Ports are VOICE MAIL (require Basic Port License and MAS HMP resource). ACD Announcers are ACD ANNOUNCE (require Basic Port License and MAS HMP resource). Note IPT1020-SD telephones cannot be assigned to GIPx, MIPU, LIPU/ LIPS; they must be assigned to BIPU-M in Prog 200. Strata CIX Programming Vol.1 12/09...
  • Page 207 Enter the name that should be displayed on telephone LCDs for this PDN. Possible values:16 ASCII Characters (default = no data) 11 Dialing Progress Tone Type of Tone to hear after dialing LCR access code. Possible values:Dial Tone (Default), Entry Tone or Silence Strata CIX Programming Vol.1 12/09...
  • Page 208 Standard telephone type data devices (modems, G3-Fax signals) must be set for 3.1KHz audio on ISDN lines. The Strata Net IP network does not support 3.1KHz (data and speech). All standard telephone equipment must be set to 'Speech' if making calls over Strata Net IP.
  • Page 209 Network Class Of Service number. Possible values:1~ 32 (default = 1) 29 Auto OCA OCA occurs automatically when making a call to a busy station that allows OCA calls to be received. Possible values:Enabled or Disabled (default = Enabled) Strata CIX Programming Vol.1 12/09...
  • Page 210 7, 8, 9, or by pressing the Msg key. This parameter does not apply to Voice Mail ports; they use the special Message Waiting access codes. Possible values:Enabled or Disabled (default = Enabled) Strata CIX Programming Vol.1 12/09...
  • Page 211 Strata Net ISDN network (32 digits max.). When this station makes outgoing calls through the Strata Net network this number will be sent over the Strata Net network to the terminating PSTN connected to the far-end node (providing this is allowed by the PSTN). This number will be displayed as the Caller ID number at the terminating external telephone.
  • Page 212 Whether or not to system speed dial supplement is allowed. Possible values:Enabled or Disabled (Default) 53 Analog Station Whether or not Analog Station Disconnect Signal is sent. Refer to “208 Timer” Disconnect Signal on page 5-25. Possible values:Enabled or Disabled (Default) Strata CIX Programming Vol.1 12/09...
  • Page 213 The screen may be kept up and moved around to use as a reference and can be printed. The Extended List spreadsheet can be sorted by all 20 columns and sorting can be toggled between Ascending and Descending order. The entire table can be printed using the Print button on the screen. Strata CIX Programming Vol.1 12/09...

  • Page 214: Dkt Parameters

    Pattern 2 – applies PDN to button 01, plus line buttons, One-Touch buttons and DND. Pattern 3 – applies PDN to button 01 and blank to all other buttons. (DKT3014/3214 uses only Pattern 1 or None). Possible values:Pattern 1, 2, 3, or None (default) 5-10 Strata CIX Programming Vol.1 12/09...
  • Page 215 Enable repetitive ringing for incoming CO / PBX / Centrex signals. Disabling this parameter defaults to standard CO ringing pattern (1 sec on / 3 sec Off). Possible values:Enable or Disable (default = Disable) 5-11 Strata CIX Programming Vol.1 12/09...
  • Page 216 15 Ringing Preference. If a call is not ringing it will select an idle Line button (14 PDN or Line Preference - Line Preference) or idle DN button (14 PDN or Line Preference - PDN Preference). 5-12 Strata CIX Programming Vol.1 12/09...
  • Page 217 Possible values:0~100 (def = 0) Increments of 5 (0, 5, 10, 15, 20, … 100) Note Up to the system max: CIX40, 100 = 660, CIX200, 670 Basic, 1200 Basic = 1000, 670 Exp = 2000, CIX1200 Exp = 3000 5-13 Strata CIX Programming Vol.1 12/09...
  • Page 218 24 MIC Init. Value Turn on the microphone automatically when making a speakerphone call. Note The microphone must be enabled. Possible values:On (default) or Off 25 Microphone Enable microphone. Possible values:Enable or Disable (default = Enable) 5-14 Strata CIX Programming Vol.1 12/09...
  • Page 219 If disabled, pooled line buttons will flash on this telephone when the pooled line is ringing any telephone - even if not ringing this telephone. Possible values:Enable or Disable (default = Enable) 5-15 Strata CIX Programming Vol.1 12/09...
  • Page 220 Change FK 40 for ADM1, change FK 41 for ADM 2 to Not LM5110 - Module then click on Submit. Change FK 4 to One or None as appropriate. - then click on Submit. 5-16 Strata CIX Programming Vol.1 12/09...
  • Page 221 Table 5-5 14 Button (when field 03 value is 14) PATTERN1 PATTERN2 PATTERN3 FB01 Primary DN Primary DN Primary DN FB02 CO 1 No Data No Data FB03 CO 2 No Data No Data 5-17 Strata CIX Programming Vol.1 12/09...
  • Page 222 CO 9 No Data No Data FB11 CO 10 No Data No Data FB12 CO 11 No Data No Data FB13 Do Not Disturb No Data No Data FB14 No Data No Data No Data 5-18 Strata CIX Programming Vol.1 12/09...

  • Page 223: Cix100: Base, Exp.01

    Example: If the DSS console should be connected to a BDKU in cabinet 5, slot 2, circuit 3; enter 050203. Note If a PDN is assigned to the DSS equipment number, it must be deleted using PRG201 before attempting to assign the DSS console. 5-19 Strata CIX Programming Vol.1 12/09...
  • Page 224 Pickup-Directed DN, Pickup-Any External, Pickup-CO Retrieve, Pickup-Local Retrieve, Pickup- Remote, Pickup-Directed DN Retrieve and Pickup-On Hold and Incoming. Door Lock – Enable FB to unlock Door Lock. • Voice Mail – Enable FB to Record or Pause/Resume Voice Mail. • 5-20 Strata CIX Programming Vol.1 12/09...
  • Page 225 10 keys, a dedicated Call History button gives access to the Caller ID history of incoming calls. Also, dial by name directory enables calling by pressing the button associated with the name of the person (R5.2 MT021 software or higher on Release 4.0 processors). On Strata CIX systems running this version of software the 5-21 Strata CIX Programming Vol.1...

  • Page 226: Shift And Hist Key Operation

    At any time while your phone is idle press the Hist key to view and dial Caller ID numbers stored in the station history log. Press the Hist key when the phone is idle. Use the soft keys to view and place calls. Note: The phone must have Caller ID history programmed. 5-22 Strata CIX Programming Vol.1 12/09...
  • Page 227 Enter Owner DN. Possible values:Any string up to 5 digits Select Ringing Assignment for Day1, Day2 and Night. Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2. Select Tone Pitch. Possible values:1~4 (default = 1) 5-23 Strata CIX Programming Vol.1 12/09...
  • Page 228 Select Ringing Assignment for Day1, Day2 and Night. Possible values:No Ring, Immediate Ring, Delayed Ring1 and Delayed Ring2. Select Tone Pitch. 1~4 (default = 1) Door Lock Sub-parameters IELD ESCRIPTION Door Unlock Select Door Lock No. Possible values:1~10 (default = 1) 5-24 Strata CIX Programming Vol.1 12/09...
  • Page 229 Possible values:1(Default) - 10; 0 = MW signal not sent 09 Analog Station The time in seconds, after the the disconnect until the disconnect signal is sent. Disconnect Signal Timer Possible values:1~120 (default = 1) 5-25 Strata CIX Programming Vol.1 12/09...

  • Page 230: Emergency Ringdown Assignment

    For DKT, IP, and IPT stations, do not set the time to more than 30 seconds. 03 Emergency Enter the destination DN for the Emergency Ringdown. Ringdown Possible values:Up to 5 digits (default = no value) Destination 5-26 Strata CIX Programming Vol.1 12/09...

  • Page 231: Phantom Dn

    Do not enter a VMID code in this field if this PhDN is associated with a PDN in a multiple DN hunt group (Program 209, field 06). The associated PDN’s VMID code (Program 200, field 19) will be sent to voice mail. 5-27 Strata CIX Programming Vol.1 12/09...
  • Page 232 Possible values:Up to 8 ASCII characters (default = no value) 11 Display Name Select radio button for user name to be included in the list display of Large LCD (Directory Assistance). Possible values:Enable or Disable (default = Disable) 5-28 Strata CIX Programming Vol.1 12/09...

  • Page 233: Hunt Group

    Allows you to assign a system call forward pattern to the Pilot Number of a hunt group. Possible values:0~4 (CIX/CTX100 & CTX28 & CIX40), 0~10 (CIX/CTX670 & CIX200 Basic), 0~32 (CIX/CTX670 Exp), 0~10 (CIX200 Basic HCTU only), 0~48 (CIX1200 Exp. HEXAU or HEXBU) (default = 0) 5-29 Strata CIX Programming Vol.1 12/09...
  • Page 234 Ring Back Tone (RBT) for the length of time set for this timer. After this time expires the caller will be routed from RBT to the UCD MOH interface. Possible values:0~30 Default = 10 5-30 Strata CIX Programming Vol.1 12/09...

  • Page 235: Station Hunt Assignments

    This field assigns a station DN position within a hunt group’s hunt order. The hunt order is selected automatically by Strata eManager. Programmers should assign the last station in the hunt order first and assign the first station in the hunt order last.

  • Page 236: Hunt Group Table View

    In the dialog box, if you want 6200 to appear before 5200, click 6200 on the right, then click 5200 on the left and then click the arrow in the center. • Select All and Unselect All – Clicking these buttons selects or unselects all groups in a table. 5-32 Strata CIX Programming Vol.1 12/09...

  • Page 237: Paging Group

    • CIX1200 Expanded, 24 Page Groups (HEXAU or HEXBU) Note Note: You can have up to 72 stations in a paging group in the Strata CIX100 and up to 120 stations in a paging group in the Strata CIX 200/ 670/1200.
  • Page 238 • CIX1200 Expanded, 24 Page Groups (HEXAU or HEXBU) Note Note: You can have up to 72 stations in a paging group in the Strata CIX100 and up to 120 stations in a paging group in the Strata CIX 200/ 670/1200.

  • Page 239: Pickup Group

    Note The Add button works a little different on this table. When you click Add, the Add dialog box displays. Select the entry by clicking on it and then click the Add Now button. 5-35 Strata CIX Programming Vol.1 12/09...

  • Page 240: Multiple Call Group

    The owner is the only member in the group that can receive Automatic Call Back calls and Message • Waiting Indications. The ringing option for the owner is always set to Immediate ring. • The owner can be a PhDN or PDN. • 5-36 Strata CIX Programming Vol.1 12/09...
  • Page 241 System and Station Call Forward can be set up for each Multiple Calling (MC) Group. The Call Forward Remote Access Code is used to activate or de-activate Station Call Forward of MC Group. System Call Forward is activated/deactivated using Strata eManager. The MC Group can also be set as the destination of System or Station Call Forward.

  • Page 242: Multiple Call Group Assignment

    HCTU only, 0~48 CIX1200 Exp. HEXAU or HEXBU (default = 0) 05 Voice Mail ID Enter the VM call forward ID digits for the multiple calling group. Possible values:Up to 10 digits (default = no data). 5-38 Strata CIX Programming Vol.1 12/09...

  • Page 243: Multiple Call Group Members Assignment

    • Delay ring PDN and PhDN buttons will flash red and not ring immediately after the MC Group is called; they will ring and flash green when their delay ring timers expire. 5-39 Strata CIX Programming Vol.1 12/09...

  • Page 244: Station Speed Dial

    + the number to dial. When the second speed dial bin is activated, Strata CIX first retrieves and dials the international dialing prefix from the first bin location, then adds the numbers to dial.
  • Page 245 PDN Table View This screen shows the entire list of available PDNs. To access the Station Speed PDN Table View Select Station > PDN Table View. Note See Table Views on page 2-17 for table functionality. 5-41 Strata CIX Programming Vol.1 12/09...

  • Page 246: Isdn Bri Station

    CIX1200: Select 01~08 for Base slots and 01~10 for Exp slots 02 ISDN Channel Group Enter the ISDN Channel Group number. Possible values:1~32 (CIX100), 1~48 (CIX200, CIX670 Basic)1~128 (CIX670 Exp), 1~48 (CIX1200 Basic), 1~128 (CIX1200 Exp A), 1~220 (CIX1200 Exp B) (default = 1) 5-42 Strata CIX Programming Vol.1 12/09...
  • Page 247 Bearer Capability unrestricted digital information 64kbps. See Table 5-6 page Possible values:Enable or Disable (default = Enable) 14 56Kbps Unrestricted Bearer Capability unrestricted digital information 56kbps 15 2x64Kbps Bearer Capability unrestricted digital information 2x64kbps Unrestricted 5-43 Strata CIX Programming Vol.1 12/09...
  • Page 248 217 ISDN Station Data is applied to the DNs. If a selection is not made, any previously written data in this field is erased. Possible values:Up to 5 ASCII characters (default = no value) 5-44 Strata CIX Programming Vol.1 12/09...
  • Page 249 Strata Net network, this number will be sent over the Strata Net network to the terminating PSTN connected to the far-end node (providing this is allowed by the PSTN). This number will be displayed as the Caller ID number at the terminating external telephone.

  • Page 250: Isdn Station Data

    Protect the System Call Forward settings by creating a password. Possible values:Up to 4 digits (default = no value) 05 Door Phone Override Enable the Door Phone ringing indicator to override Do Not Disturb. Possible values:Enable or Disable (default = Disable) 5-46 Strata CIX Programming Vol.1 12/09...
  • Page 251 Possible values:Enable or Disable (default = Disable) 13 CPN Presentation to Determine what is sent to an SBus extension from an incoming ISDN trunk SBus Possible values:DN, CPN or DN AND CPN (default = DN) 5-47 Strata CIX Programming Vol.1 12/09...

  • Page 252: Setup Wizards

    This wizard automatically groups the telephone’s PDN button with the Phantom Directory Number (PhDN) buttons so they all operate like PDNs on the telephone—this simulates Strata DK multiple PDN operation. You will not have to set Call forward or VMID codes for the PhDNs since they automatically assume the PDN Call Forward and VMID code assignments.

  • Page 253: Vmid Range

    Station Setup Wizards 1. Select Station > DN SetUp > Multiple DN. 2. Click Start. Strata eManager automatically assigns the: Appropriate number of PhDN buttons onto the telephone. These operate as PDN buttons on the • telephone. PhDNs are assigned in sequence starting with the first button above the PDN.

  • Page 254: User Setup

    The second screen is for advanced users: Create Primary Extensions • Assign Mailbox NUmbers to Extensions • Create mailboxes and assign extensions for Auto Attendant • Assign User Names to mailboxes and extension LCD screen. • 5-50 Strata CIX Programming Vol.1 12/09...

  • Page 255: Incoming Line Group

    Trunks This chapter provides trunk programming information for the Strata CIX. 304, 305 Incoming Line Group Program Number(s): 304 Incoming Line Groups (ILG) is a line selection feature which enables the use of external trunk or private line groups for incoming service.

  • Page 256: Incoming Line Group Assignment

    08 DRL Select Destination Restriction Level Day 1, Day 2 and Night Values. Possible values:1~16 (default = 1) 09 FRL Select Facilities Restriction Level Day 1, Day 2 and Night Values. Possible values:1~16 (default = 1) Strata CIX Programming Vol.1 12/09...
  • Page 257 Enable Trunk Group Access Code (TGAC) override. Possible values:Enable or Disable (default) 22 Network COS Enter the COS to be used in Traveling Classmark for Strata Net. Possible values:1~32 (default = 1) 23 LCR Group Enter the LCR Group number. Calls from this ILG cannot tandem if this field is not entered.
  • Page 258 Possible values:Dial Tone (default), Entry Tone or Silence 28 Emergency Call Group Used to enable E911 calling across a Strata Net network. The Strata Net ILG is assigned to an Emergency Call Group in the same way a station is in Program 200 field 17.

  • Page 259: Outgoing Line Groups

    Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU (default = no value) Strata CIX Programming Vol.1 12/09...
  • Page 260 Whether or not E911 CESID information is sent (enabled) on this OLG. Possible values:Enable or Disable (default = Disable) 17 QSIG Sending Type Digit sending mode for Strata Net only. Possible values:Cut Through or Senderized (default = Cut through) 18 Network COS Select Network COS number.

  • Page 261: Trunk Assignment

    Possible values:1-6 CTX28, 1-31 CIX40, 1~64 CTX/CIX/100, 1~96 CTX/CIX 670 BCTU only or BBCU only, 1~264 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~96 CIX1200 HCTU only, 1~264 CIX1200 HCTU + HEXAU, 1~440 CIX1200 HCTU + HEXBU (default = no value) Strata CIX Programming Vol.1 12/09...
  • Page 262 1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/ CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU (default = 0) Strata CIX Programming Vol.1 12/09...
  • Page 263 The order within the trunks OLG in which the trunk will be seized for outgoing calls. Enter 1 for the first trunk seized, 2=next trunk, etc. Enter 999 for the last trunk to be seized. Possible values:1~264 or Last One (default = 1) Strata CIX Programming Vol.1 12/09...
  • Page 264 This option is available only on Ground and Loop, analog or T1 circuits. It should not be enabled for Tie, DID, ISDN and StrataNet lines. 14 CO Line Guard Time The interval between the release of a CO line and its eligibility to be seized again. 6-10 Strata CIX Programming Vol.1 12/09...

  • Page 265: Caller Id

    Possible values:Enable - the call will ring the station as soon as the Caller ID data is sent on the line. Disable - the line will ring the station on the second ring signal sent from the PSTN. Default=Disable 6-11 Strata CIX Programming Vol.1 12/09...

  • Page 266: Trunk Timer

    01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW 01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW 01, 08 - 3 CO lines on GCDU - 28, 40 R1HW and R2HW. 6-12 Strata CIX Programming Vol.1 12/09...
  • Page 267 The interval after which the CIX stops sending ring tone to stations when an incoming call is abandoned (caller hangs up before the call is answered). Possible values: 6 Seconds or 8 Seconds (default) 6-13 Strata CIX Programming Vol.1 12/09...

  • Page 268: Dit Assignment

    01, 05 – GVMU - 28, GVPH - 40 R1HW, GIPx, MIPU or GCOCIH - 40 R2HW 01, 06 – GIPx, MIPU16 or GCOCIH - 40 R1HW, no card - 28, 40 R2HW 01, 08 - 3 CO lines on GCDU - 28, 40 R1HW and R2HW. 6-14 Strata CIX Programming Vol.1 12/09...
  • Page 269 Possible values:Up to 32 digits (default = no value) 04 MOH Source Select the Music On Hold source for the line. Quiet Tone means no music on hold for the selected line. Possible values:Quiet Tone, External1~15, Internal (default) 6-15 Strata CIX Programming Vol.1 12/09...

  • Page 270: Direct Inward Dialing

    Possible values:1~6 CTX28, 1~32 CIX40, 1~32 CTX/CIX/100, 1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU (default = 0) 6-16 Strata CIX Programming Vol.1 12/09...
  • Page 271 08 Data Day1 Dst Type Select the Destination Type for data calls. 09 Data Day2 Dst Type Possible values:No Data (default), Dialing Digits, DISA, Built-in Modem or Night Bell 10 Data Night Dst Type 6-17 Strata CIX Programming Vol.1 12/09...
  • Page 272 DID/DNIS call as explained above. These digits are sent to the VM port if the CIX is set for SMDI or DTMF integration in Program 580, 01. 16 Tenant Number Enter the Tenant number to which this DID number should be assigned. Possible values:1(default)~8. 6-18 Strata CIX Programming Vol.1 12/09...

  • Page 273: Did Intercept Assignments

    0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200 Exp B) (default = 0) 04 Pooled Line Group POOL Line Key Group Number. Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic), 0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200 Exp B) (default = 0) 6-19 Strata CIX Programming Vol.1 12/09...
  • Page 274 Enter the Destination Directory Number. Destination DN is only required if the Data Day2 Dst DN destination type is Dialing Digits. Data Night Dst DN Possible values:Up to 32 ASCII characters (default = no value) 6-20 Strata CIX Programming Vol.1 12/09...
  • Page 275 This voice mailbox number is sent to the VM port as DTMF digits after the VM port answers a DID/DNIS call as explained above. These digits are sent to the VM port if the CIX is set for SMDI or DTMF integration in Program 580, 01. 6-21 Strata CIX Programming Vol.1 12/09...

  • Page 276: Disa Security Code

    DISA call. Possible values:0~60 (default = 10) 05 Tie Line Access Enable this feature to allow DISA callers to access Tie lines when they call into the system. Possible values:Enable or Disable (default) 6-22 Strata CIX Programming Vol.1 12/09...

  • Page 277: Intercept Treatment

    319 Intercept Treatment Prerequisite Program: None This command assigns Intercept positions for Strata CIX Day/Night schedules. Intercept positions are used when the destination of a trunk line call is not determined with DID or DIT. Get Default - restores data to factory defaults.

  • Page 278: T1 Trunk Card

    CIX670/1200: Base 01~08 • CIX670/1200: Exp.01~10 01 Coding Format Select the Coding Format. Possible values:None, PZC, B8ZS (default), or ZCS 02 Frame Format Select the Frame Format. Possible values:SF Mode or ESF Mode (default) 6-24 Strata CIX Programming Vol.1 12/09...

  • Page 279: Did/Dnis Table View

    Table Views in Chapter 2 for table functionality. Note You can navigate this table using the ILG and the DID/DNIS which are the first and second drop- downs between the Previous and Next buttons. 6-25 Strata CIX Programming Vol.1 12/09...

  • Page 280: Isdn Bri Trunk

    Channel Group Enter the BRI channel Group Number. Possible values:1~32 (CIX40), 1~32 (CTX100), 1~48 (CTX670 Basic & CIX200), 1~128 (CTX670 Exp), 1~48 (CIX1200 HCTU only), 1-128 (CIX1200 HCTU+HEXAU), 1~220 (CIX1200 HCTU +HEXBU) (default = 0) 6-26 Strata CIX Programming Vol.1 12/09...
  • Page 281 CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU (default = 0) 06 Bearer Svc - Speech Enable speech capability. See Table 6-1, “Bearer Capability Table” on page Possible values:Enable (default) or Disable 6-27 Strata CIX Programming Vol.1 12/09...
  • Page 282 Protocol above. This timer, used along with the SPID, assigns random initializing SPID times to prevent BRI interfaces from re-initializing at the same time after a reset or power outage. Possible values:Enable or Disable (default) 6-28 Strata CIX Programming Vol.1 12/09...
  • Page 283 23 TEI assignment TEI (Terminal Endpoint Identifier) assignment for ISDN CO Trunk. Leave in default. Possible values:TEI FIXED, SINGLE TEI or 3:TWO TEI (default) 24 Malicious Call ID Not supported by Strata CIX software. 25 BRI Trunk De-active Mode Table 6-1...

  • Page 284: Strata Net (Pri) And Strata Net Ip (Qsig)

    Prerequisite Program: 100 page 4-1 The PRI (RPTU, BPTU) and Strata Net IP (BIPU-Q) interface cards need to have a number of assignments for defining operation. These include assigning which channels are available for use and the location of the D-channel or signaling channel.
  • Page 285 Possible values:National ISDN, ETSI, TTC, National ISDN Nortel or QSIG (default = None) 03 Incoming Line Group ISDN and Strata Net need to have trunk group assignments to process the calls being received. If multiple trunk groups are used within the channel group, then Call-by-Call Services must be used.
  • Page 286 IELD ESCRIPTION 04 Outgoing Line Group ISDN and Strata Net needs to have trunk group assignments to process the calls being originated. If multiple trunk groups are used within the channel group, then Call-by-Call Services must be used. Possible values:1-31 CIX40, 1~64 CTX/CIX/100, 1~96 CTX/CIX 670 BCTU only...
  • Page 287 Possible values:Master (default) or Slave 27 Negotiation Priority Sets this span as Side A or Side B for Layer 3 of a Strata Net PRI. The opposite value must be set for the node in which this Strata Net PRI terminates.
  • Page 288 7 KHz Audio Unrestricted digital information 64 kbps Rate adaptation from 56 kbps 2x64 Circuit Mode 384kbp (H0) 1536kbps (H11) 1920kbps (H12) Multirate (n x 64 kbps) Restricted digital Information Video Packet Shelf/Slot/Circuit Mode 6-34 Strata CIX Programming Vol.1 12/09...

  • Page 289: Isdn Call-By-Call

    To delete CBC set this field to 1: No Data. Possible values:No data (default), POTS, FX, Tie Line (Enbloc), Tie Line (Cut through), Intra LATA Out WATS, Banded Out WATTS, Inter LATA Out WATS or INWATS 6-35 Strata CIX Programming Vol.1 12/09...
  • Page 290 Select the minimum number of Bch in Time Zone 3. Possible values:0~47 (default = 0) 13 Max Calls Zone 3 Select the maximum number of Bch in Time Zone 3. Possible values:0~47 (default = 47) 6-36 Strata CIX Programming Vol.1 12/09...

  • Page 291: Cbc Time Zones

    5. Copy - Copy assignments to another tenant. 6. Click Submit. Table 6-3 B Channel Defaults B Channel Position 01~15 17~23 25~31 Span Interface Speed 1.5M (T1) OFF (Dch Pos) 2.0M (E1) OFF (Dch Pos) 6-37 Strata CIX Programming Vol.1 12/09...
  • Page 292 Assign each ‘B’ channel as enabled or disabled for each channel on the interface. The assignments must match exactly to the subscription from the PSTN. Possible values:1 = Enable, 2 = Disable (default = 1) 6-38 Strata CIX Programming Vol.1 12/09...

  • Page 293: Shared D Channel

    IELD ESCRIPTION Channel Group Channel Group Number. Possible values:1~32 (CIX40), 1~32 (CTX100), 1~48 (CTX670 Basic & CIX200), 1~128 (CTX670 Exp), 1~48 (CIX1200 HCTU only), 1-128 (CIX1200 HCTU+HEXAU), 1~220 (CIX1200 HCTU +HEXBU) (default = 0) 6-39 Strata CIX Programming Vol.1 12/09...
  • Page 294 This identifier is assigned by the connected PSTN. Possible values:1~ 126 (default = 1) 03 D-Ch Provided If a backup ‘D’ Channel is to be used it needs to be enabled. Possible values:D-channel or No D-channel (default) 6-40 Strata CIX Programming Vol.1 12/09...

  • Page 295: Calling Number

    Enter the second telephone number to use by default when originating a call. Possible values:Up to 10 ASCII characters (default = no value) This is the number that the PSTN has registered for billing purposes. The second number is for BRI only. 6-41 Strata CIX Programming Vol.1 12/09...

  • Page 296: Called Number Table

    When calls are sent to the PSTN with Calling Number Identification Service (CNIS), the CIX can supply special CNIS information as part of the Setup Message. This program may be used for sending a unique number based on the source directing the call to the Strata CIX PRI. IELD...

  • Page 297: Trunk Did/Dnis Setup Wizard

    03 DID/DIT Service DID lines should always be set as DID service. 04 Std/Strata Net Service DID lines should always be set for “Standard” service. 4. If you clicked Create in Step 3, the Create New DID/DNIS ILG screen displays.
  • Page 298 6. After creating DID/DNIS ringing destinations click Next to assign DID/DNIS Voice Mail ID codes. These VM codes are optional and are only used if DID/DNIS numbers have unique VM boxes to “call forward to” or “ring directly to.” 6-44 Strata CIX Programming Vol.1 12/09...
  • Page 299 Add to front - these digits will be added in front of each dialing digit number. Add to end - these digits will be added to the end of each dialing digit number. 6-45 Strata CIX Programming Vol.1 12/09...
  • Page 300 Only Use - all selected DID/DNIS numbers will be assigned to the VMID code entered here. Add to front - these digits will be added in front of each VMID code. Add to end - these digits will be added to the end of each VMID code. 6-46 Strata CIX Programming Vol.1 12/09...

  • Page 301: Strata Net Full Ip Trunk Assignment

    Trunks Trunk DID/DNIS Setup Wizard 325 Strata Net Full IP Trunk Assignment Prerequisite Program: 100 page 4-1; 304 on page 6-1; 306 on page 6-5 This command assigns Strata Net IP trunks. 1. Select Trunk> Full IP Strata Net. 2. Setup the Channel Group by adding values to the remaining fields.
  • Page 302 Trunk DID/DNIS Setup Wizard IELD ESCRIPTION 04 ILG ISDN and Strata Net IP need to have trunk group assignments to process the calls being received. If multiple trunk groups are used within the channel group, then Call-by-Call Services must be used.

  • Page 303: Sip Trunk Assignment

    Possible values:(GIPU) 1 ~ 8, (MIPU16, LIPU, LIPS) 1 ~ 16, (MIPU24) 1 ~ 32 04 RBT on Incoming Call Enable ringback tone to be returned to the caller. Possible values:Enable (Default) or Disable 6-49 Strata CIX Programming Vol.1 12/09...

  • Page 304: Sip Trunk Service Kind Assignment

    Primary Voice packet configuration table (Prog 152) index. Configuration 08 Secondary Voice Packet Secondary Voice packet configuration table (Prog 152) index. Configuration 09 Registration Period After successful registration, re-registration will occur after this many seconds. Possible values:700~99999 6-50 Strata CIX Programming Vol.1 12/09...
  • Page 305 Diffserv is enabled you must set field 24 TOS Field Type for Media as DSCP or TOS. Note Diffserv is usually not a standard feature with most ISPs. Contact your ISP to make arrangements to provide Diffserv or this feature will not work correctly. Possible values:Enable or Disable (Default) 6-51 Strata CIX Programming Vol.1 12/09...
  • Page 306 (Type Of Service format). If TOS is selected, set the packet priority level in field 25 TOS Precedence Type for Media. If DSCP is selected, set the packet priority level in field 26 DSCP for Media. Possible values:TOS or DSCP (Default) 6-52 Strata CIX Programming Vol.1 12/09...
  • Page 307 This field determines the value after the @ symbol of the From: field of the SIP Message From Header register message. This value can either be the fully qualified domain name or Option the SIP server IP Address or the MIPU IP address. 6-53 Strata CIX Programming Vol.1 12/09...
  • Page 308 SIP server IP Address. 39 Assert Identity This field determines whether Assert Identity is used or not. This field is used by the service provider for anonymous caller ID. Possible values:Enable or Disable (Default) 6-54 Strata CIX Programming Vol.1 12/09...

  • Page 309: Sip Trunk Service Assignment

    (default = no value) 02 Service Index Assign a SIP Trunk Service by selecting its SIP Trunk Service Kind (PRG327) Table Index. Possible values:1~32 (CIX40), 1~32 (CIX100), 1~48 (CIX200/CIX/670 Basic/ CIX1200 Basic), 1~128 (CIX200/CIX/670 Exp/CIX1200 Exp). 6-55 Strata CIX Programming Vol.1 12/09...

  • Page 310: Sip Uri Assignment

    Otherwise, this SIP URI is registered through the specifically set channel group. 06 SIP URI Attribution MAIN specifies that this URI will be registered with the service provider. SUB indicates that this URI will not be registered. 6-56 Strata CIX Programming Vol.1 12/09...

  • Page 311: Attendant Group Assignment

    Attendant This chapter provides programming information for Strata CIX Attendants. 404 Attendant Group Assignment Prerequisite Program: None This program establishes Attendant Groups, distribution methods and alternate destinations. 1. Select Station > Attendant Group. The Attendant Group Assignment screen displays. 2. Select the Attendant Group Member or click one of the following buttons: List –...
  • Page 312 CIX200, 1~50 CTX/CIX 670 BCTU only or BBCU only, 1~128 CTX/CIX670 BCTU + BEXU or BBCU + BECU, 1~50 CIX1200 HCTU only, 1~128 CIX1200 HCTU + HEXAU, 1~220 CIX1200 HCTU + HEXBU (default = 0) Strata CIX Programming Vol.1 12/09...

  • Page 313: Emergency Call Destination Assignment

    The remaining indexes will be increased by one and the last one, 4, will be deleted. Possible values: Modify or Insert (default = Modify) Strata CIX Programming Vol.1 12/09...
  • Page 314 This page is intentionally left blank.
  • Page 315 IP telephones assigned to xIPU-M cards are programmed in the same manner as DKTs. Any programmed (FB) used to program a DKT can be used to program an IP. • Continue station programming in the same manner as a DKT set, including: DKT Parameters Key Strips Strata CIX Programming Vol.1 12/09...
  • Page 316 If the IP telephone is not configured and present on the network the MAC Address must be entered manually. If the IP telephone is configured and present on the network the MAC Address will be entered automatically. Strata CIX Programming Vol.1 12/09...

  • Page 317: Vlan Setup

    This program sets the VLAN parameters on the GIPU/MIPU/LIPU cards. VLAN is enabled or disabled on a per card basis. Refer to “161 LIPU/MIPU/GIPU Configuration” Page 8-13. Setup the Packet Prioritization (IEEE802.1P) and VLAN ID (IEEE802.1Q). Strata CIX Programming Vol.1 12/09...

  • Page 318: Cix Ip Telephone Programming Guidelines

    Enter a CIX Node identifier if more than one CIX Node is on the IP Network. This can be the same as the Strata Net Network Node ID used for this system if it is in a CIX Strata Net Network - but the two IDs are not related in software logic.

  • Page 319: Ip Telephone Installation And Network Connection Setup

    This allows the telephone to be moved to different locations without reprogramming. • Other IP telephone parameters must be set in IP-Telephony > IPT Data (Program 250). Initially, the parameters are normally kept at defaults. Strata CIX Programming Vol.1 12/09...

  • Page 320: System Ip Data

    TOS (Type Of Service format). Then, if TOS is selected, set the packet priority level in 05 TOS Precedence Type. Then, if DSCP is selected, set the packet priority level in 06 DSCP. Possible values:TOS or DSCP (Default) Strata CIX Programming Vol.1 12/09...
  • Page 321 Enter a CIX node ID if more than one CIX node is on the IP network. This can be the same as the Strata Net node ID used for this system if it is in a Strata Net network - but the two IDs are not related in software logic. This ID must match the node 'number' programmed in the IP telephone.
  • Page 322 Disable - MIPU/GIPU/LIPU is in MIPU/GIPU/LIPU mode. Strata Net IP operation in networks with LIPUs only, no BIPU-Q, is possible. This applies only to Strata Net IP operation. This parameter has no effect on BIPU- M cards used for IP Telephones.
  • Page 323 If TOS is selected in field 21above, select Normal for most cases. Reliability Type Possible values:Normal (Default) or High 23 SIP Trunk DSCP If DSCP is selected in field 21 above, select a priority level. Possible values:0~63 (Default = 0) Strata CIX Programming Vol.1 12/09...

  • Page 324: Bipu Configuration

    05 IP Strata Net RTP Base The base of the 32-port range which can be used by BIPU card to assign port Port (BIPU) numbers for the IP Strata Net RTP protocol. Possible values:16384~65504 (default = 20992). Only even numbers can be assigned.

  • Page 325: Voice Packet Configuration Table Assignment

    2. Enter Program 152 data. 3. Click Submit. Note When setting Voice Packet Configuration Tables on an Strata Net IP network, the packet table settings for each node on an end-to-end connection must be the same. Note Whenever Voice Packet Configuration Table changes are made for IP telephones on Strata Net IP nodes, Toshiba recommends pressing the reset button on the LIPU/BIPU to assure the changes take effect.
  • Page 326 Corresponding to FK04 GIPU 12 Packet Loss Ratio for 0 to 10% (default = 5%) MIPU/GIPU Corresponding to FK06 13 Packet Loss Threshold 0 to 10% (default = 1%) for MIPU/GIPU Corresponding to FK07 8-12 Strata CIX Programming Vol.1 12/09...

  • Page 327: Lipu/Mipu/Gipu Configuration

    01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40 R2HW) 01, 07 - 8 digital telephones on GCDU (CTX28, CIX40 R1HW and R2HW). 01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW). 8-13 Strata CIX Programming Vol.1 12/09...
  • Page 328 Ports is assigned to an IP telephone an additional IP port is assigned to the IP telephone. If there is no available IP port in the LIPU-X, no more IP telephone/SIP/Strata Net IPs can be assigned. Possible values:0~24 (MIPU24), 0~16 (MIPU16, LIPU, LIPS), 0~8 (GIPx) 10 Available LIPS IP Number of available IP ports in LIPS is shown.
  • Page 329 Possible values:1 ~ 4094 The default value is: 1 19 IP Strata Net RTP The base port number of the 32 port range for IP Strata Net RTP protocol can be Base Port (IPU/IPH) set for individual MIPU, LIPU, or GIPx cards.
  • Page 330 A DNS suffix is a name appended after the computer name to form a fully qualified Suffix domain name. For example, in mipu1.toshiba.com, toshiba.com would be the DNS suffix. Enter a DNS suffix for the MIPU - 32 char. max. 8-16 Strata CIX Programming Vol.1 12/09...

  • Page 331: Ip Telephone (Station) Data Assignment

    Disabling in Program 150-01 is equal to not automatic in Program 250-04. When the IP telephone requests to connect to a Strata CIX with no station ID, the CIX searches for a PDN that is set in this parameter as automatic and sends the PDN to the IP telephone.
  • Page 332 The Voice Packet Table 'Prog 250-07' and the VP Table's voice packet parameters Prog 152 must be set properly for the codec assigned. Possible values:G711 (Default) or G729A Note IP Attendant Console supports G.711 only. 8-18 Strata CIX Programming Vol.1 12/09...
  • Page 333 IP telephones, the CIX will check the assignment of secondary audio codecs. If there is matching assignment, it will be applied. If there is not, the user will hear reorder tone. Possible values:1 ~ 128 8-19 Strata CIX Programming Vol.1 12/09...
  • Page 334 When a system has LIPUs with private IP addresses and LIPUs with public IP addresses set Prog. 250 - FK16 as shown here to prevent one way speech path between IPT (1) and IPT (2). Figure 8-1 Station IP NAT Example 8-20 Strata CIX Programming Vol.1 12/09...

  • Page 335: Full Ip Station Assignment

    ACD Announcers are ACD ANNOUNCE (require Basic Port License and • MAS HMP resource). Note IPT1020 telephones cannot be assigned to GIPx, MIPU, LIPU/LIPS - they must be assigned to a BIPU-M using Prog 200. 8-21 Strata CIX Programming Vol.1 12/09...
  • Page 336 01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW). 03 LAN Interface Enter 1 for a GIPx, MIPU and LIPU, 2 for an LIPS Number Possible values:1 (Default) or 2. 8-22 Strata CIX Programming Vol.1 12/09...
  • Page 337 Type of tone to hear after dialing LCR access code. Tone Possible values:Dial Tone (Default), Entry Tone, or Silence 12 System Call System Call Forward group number. Forward Possible values:0~4 (CIX100), 0~10 (CIX200, CIX670/1200 Basic), 0~32 (CIX670 Exp), 0~48 (CIX1200 Exp) 8-23 Strata CIX Programming Vol.1 12/09...
  • Page 338 Standard telephone type data devices (modems, G3-Fax signals) must be set for 3.1KHz audio on ISDN lines. The Strata Net IP network does not support 3.1KHz (data and speech). All standard telephone equipment must be set to Speech if making calls over Strata Net IP.
  • Page 339 This enables the auto disconnect Tandem timer in PRG 104, PB06 for these types of connections. Possible Values: Received (Default) or Not Received 32 Station SpDial The number of station speed dial bins allocated to this station. Bins Possible values:0 ~ 100 (maximum=100 per station). 8-25 Strata CIX Programming Vol.1 12/09...
  • Page 340 1: Enable Recall for Digital Telephones for normal operation. Recall 2: Disable Recall on Standard Telephones that produce hook-switch bounce when they are hung-up. This prevents annoying ring recalls when the user hangs up on a call. Possible values:Enabled (Default) or Disabled 8-26 Strata CIX Programming Vol.1 12/09...
  • Page 341 Strata Net ISDN network (32 digits max.). When this station makes outgoing calls through the Strata Net network this number will be sent over the Strata Net to the terminating PSTN connected to the far-end node (providing this is allowed by the PSTN).
  • Page 342 Enabled - Station Name is displayed after the call is answered on an internal call. Caller ID Disabled - Station Name is changed to DN after the call is answered on an internal call. 8-28 Strata CIX Programming Vol.1 12/09...

  • Page 343: Remote Node Ipu Ip Address Assignment

    5. To Remove or Modify a node, double-click the Node ID. IELD ESCRIPTION 00 Remote Node ID The Node ID of the CIX system to connect to over Strata Net. 01 Remote Node IPU IP Address IP Address of the MIPU/GIPU/LIPU in the remote node. 8-29 Strata CIX Programming Vol.1...

  • Page 344: Ip Mobility Programming

    This means there can be more IP telephone DNs programmed into the CIX data base than there are xIPU resources. Also, there can be more IP telephone DNs than IP port licenses. 8-30 Strata CIX Programming Vol.1 12/09...

  • Page 345: Feature Administration/Programming

    Network Setting (Basic) Network Terminal Information The display of MIPU/ SELECT=1, field 04 GIPU/LIPU IP address the XXX.XXX.XXX.XXX Primary IPU — IP telephone is connecting XXX = 0 - 255 address Terminal Information with 8-31 Strata CIX Programming Vol.1 12/09...

  • Page 346: Ip Mobility Programming Steps

    • field 51–Read-Only field. Displays the MIPU/GIPU/LIPU equipment number for this DN. 3. For multi-node systems, assign the IP Address of the MIPU/GIPU/LIPU card in each node. Use Network eManager Strata Net > Remote Node IPU Address. These assignments must be made in all nodes.

  • Page 347: Xipu And Ipt Program Update

    If you click on Abort at the end of the “Getting the update file” phase, Network eManager will abort in the next phase that abort is allowed, which is resetting. 8-33 Strata CIX Programming Vol.1 12/09...

  • Page 348: Ftp Server Information

    When the FTP server is a Network eManager machine, the installation will create a physical directory under \Strata eManager named CTXIPUPDATE. This is the physical path you should indicate when creating CTXIPUPDATE virtual directory on the default FTP Site. The files for xIPU/IPT program update will be stored in CTXIPUPDATE directory on the Network eManager machine.
  • Page 349 If the FTP Server is Local eManager or External Server, this is a virtual FTP directory. The virtual directory path property indicates the physical location where the update file is stored. File Name Enter the name of the updated file. 8-35 Strata CIX Programming Vol.1 12/09...

  • Page 350: Ipt Program Update

    IP Address Enter the IP address of the FTP server machine. Data Directory Enter the name of the FTP virtual directory on the FTP server. File Name Enter the name of the updated file (apph248.out). 8-36 Strata CIX Programming Vol.1 12/09...

  • Page 351: Pilot Dn Assignment

    VM box. On Multi-Node, CIX Strata Net Networks, Pilot DNs must be unique throughout the entire network. A Pilot DN of a CIX Node must not be a duplicate of any other type of DN in any other CIX Node - DN types include PDN, PhDN, Hunt Group Pilot DN or other Pilot DN.
  • Page 352 Possible values:Up to 32 ASCII characters (default = no value) 02 Voice Mail ID If the alternate destination is voice mail, enter the voice mail ID that should be sent. Possible values:Up to 16 ASCII characters (default = no value) Strata CIX Programming Vol.1 12/09...

  • Page 353: System Voice Mail Data

    Setting of auto cancel of VM and MW (this function is not currently supported). and MW Possible values:Enable (default) or Disable 08 DTMF Duration Select VM ID Code and System DTMF Signal Time. Possible values:80 ms (default) or 160 ms Strata CIX Programming Vol.1 12/09...
  • Page 354 When enabled, the CIX sends a timestamp packet through the SMDI link to the voice Packet mail system. Used to keep the clock in the CIX and the Toshiba voice mail system in synch. Disable when using SMDI with non-Toshiba voice mail systems. Possible values: Enable/Disable Default value: Enable Strata CIX Programming Vol.1 12/09...

  • Page 355: Voice Mail Port Data

    Possible values:Enable or Disable (default = no value) 03 Send B Tone Enable Strata CIX to send B tones in the event of a Blind Transfer Recall. Possible values:B Tone, No Tone or B Tone and Extension Number (default = no value)

  • Page 356: Destination Restriction/Least Cost Routing

    “LCR Overview” page 9-12. DR Overview Strata CIX offers DR as a major expansion of traditional Toll Restriction. Toll Restriction is used to prevent the unauthorized use of toll prefixes to the PSTN as follows: 1 – long distance •...
  • Page 357 Services Destination Restriction/Least Cost Routing Basic Operation The flow chart below describes the basic logic by which calls are connected or rejected as a result of DR. Strata CIX Programming Vol.1 12/09...
  • Page 358 Services Destination Restriction/Least Cost Routing Tables Strata CIX uses two or three tables to apply DR: Screening Tables. There are two types of screening tables as follows: • LCR Screening Tables. OLG-Specific Screening Tables. DR Table or Exception Table to the DR Table.
  • Page 359 9-26. The table may have up to 100 entries. Entries may include any DTMF character including * and #. As soon as Strata CIX finds a match in the table, it acts upon it. Therefore, entering in a Deny table will...

  • Page 360: Destination Restriction Guide Page

    DR Exception table to another DR Exception table. 534 - Used to add or delete digit strings from DR Exception Tables and copy selected digit strings from one DR Exception table to another DR Exception Table. 9-10 Strata CIX Programming Vol.1 12/09...

  • Page 361: Dr Class Of Service Setup

    Set the DRL, COS, FRL and OPL level that should be applied when users dial outgoing calls using system speed. This must be enabled in 105-09, system parameters. Program 306 – Outgoing Line Groups. Set Station options that are related to DR and other outgoing call features. 9-11 Strata CIX Programming Vol.1 12/09...

  • Page 362: Lcr Overview

    LCR Overview LCR Analysis Process The flowchart below represents the process by which the Strata CIX analyzes dialed digits and makes LCR decisions. The graphic is divided into four areas each described below. DR and call connection are described elsewhere in this document and are shown here only for their roles in the LCR process.

  • Page 363: Route Analysis

    Route Analysis chooses a route plan based on the dialed digits. The Routing Analysis Plan becomes the index into the time/date calculations described in the next section. If the Strata CIX is unable to match the dial string, it uses the default route plan which assures a route out of the system. If a match is found, the CIX determines if an exception table is associated with the dial string.

  • Page 364: Lcr Dialing Setup

    Use this program to assign Route Definitions to Route Choice Tables. Note Double click a row to activate the Add, Modify and Delete buttons. Program 523 – LCR Route Schedule Assignments Use this program to define the Route Schedule for each Route Plan. 9-14 Strata CIX Programming Vol.1 12/09...

  • Page 365: Lcr Day Of Week And Time Zone Setup

    Program 103 – Class of Service Use this program to enable or disable LCR in COS feature sets. Program 200 / 260– Station Data Use this program to assign stations to COS feature sets and LCR station groups. 9-15 Strata CIX Programming Vol.1 12/09...

  • Page 366: Lcr Assignment

    LCR and all lines in the selected line group are busy. The user does not camp-on to the line group and will have to try to make the call again. Possible values:Enable or Disable (default) 9-16 Strata CIX Programming Vol.1 12/09...

  • Page 367: Lcr Route Plan Digit Analysis Assignment

    Total Route Plans available for CTX28, CIX40, CIX200 and CIX670 basic or expanded is 64. Total Route Plans available for CIX1200 Basic or expanded is 128. Entering Remove deletes the Analysis Digits from the table where they had been assigned. 9-17 Strata CIX Programming Vol.1 12/09...

  • Page 368: Lcr Exception Number Route Plans

    Total Route Plans available for CTX28, CIX40, CIX200 and CIX670 basic or expanded is 64. Total Route Plans available for CIX1200 Basic or expanded is 128. Entering Remove deletes the Exception Digits from the table. 9-18 Strata CIX Programming Vol.1 12/09...

  • Page 369: Route Define

    For Field 03 Route Definition 3 enter the Third Choice Route. For Field 04 Route Definition 4 enter the Fourth Choice Route. For Field 05 Route Definition 5 enter the Fifth Choice Route. For Field 06 Route Definition 6 enter the Sixth Choice Route. 9-19 Strata CIX Programming Vol.1 12/09...

  • Page 370: Lcr Route Definition Assignment

    Enter the digit string (up to 23 characters) to be inserted at the end of the number. This can include pauses, and links to a maximum of 8 authorization codes. Possible values:Up to 23 ASCII characters (default = no value) 9-20 Strata CIX Programming Vol.1 12/09...

  • Page 371: Route Schedule

    Select the Station LCR Group. Possible values:1~16 (default = 1) 04 Route Choice Table Enter the Route Choice Table Number to be used with this combination of time, type and LCR group. Possible values:1~128, delete (default = 1) 9-21 Strata CIX Programming Vol.1 12/09...

  • Page 372: Lcr Public Day Of Week Mapping Table

    05 Friday 06 Saturday Select the Day Type to assign to this day. Weekday, Weekend (default) or Holiday 07 Sunday Select the Day Type to assign to this day. Weekday, Weekend (default) or Holiday 9-22 Strata CIX Programming Vol.1 12/09...

  • Page 373: Public Holidays And Lcr Time Zones

    Enter the start time for the selected time zone (hhmm). Note Enter your day type and time zone selections before entering data into this field. Possible values:hh = hour (0-23) and mm = minutes (0-59) (default = 0000) 9-23 Strata CIX Programming Vol.1 12/09...

  • Page 374: Lcr/Dr Screening

    05 Skip Length Specify the number of digits at the beginning of the dial string to be ignored before DR, Digit Modification, or LCR is applied. Possible values:0~5, 0 = delete (default = 0) 9-24 Strata CIX Programming Vol.1 12/09...

  • Page 375: Dr Screening Table For Olg

    Enter the number of leading digits to be ignored by DR. Possible values:0~8 (default = 0) 05 Pause Length Enter the length of the pause to be inserted between dialing digits. Possible values:0~10 (default = 0) 9-25 Strata CIX Programming Vol.1 12/09...

  • Page 376: Destination Restriction

    Services Destination Restriction Destination Restriction Program Number(s): 532, 533, 534 and 111 Assign Destination Restriction (DR) features for the Strata CIX. 1. Select LCR/DR > Destination Restriction. 2. Enter 00 DR Level (DRL). 3. Enter Program 532 data. 4. Enter Program 533 data. Click List to view a summary list of programmed Dial Strings.

  • Page 377: Drl Exception Table Assignment

    The Centrex/PBX Screening Table View enables you to the Centrex/PBX Screening table. To access the Centrex/PBX Screening Table View, select LCR/DR > OLG Screening Table View. Table Views in Chapter 2 for table functionality. 9-27 Strata CIX Programming Vol.1 12/09...

  • Page 378: Account Codes

    Authorization Codes. This is achieved by restricting a telephone’s calling privileges so that it cannot complete a call without entering a code. The Strata CIX compares that code to entries in the table created below and raises the telephone’s restrictions to permit the call. If the dialed code cannot be found in the table, the call will be rejected.

  • Page 379: Account Code Digit Length

    Accounting Codes need to be specified for the number of digits that are expected to be used for registering a number. This allows dialing within Strata CIX to proceed automatically once the correct account code is dialed. The following numbers are then dialed digits used for making the phone call.

  • Page 380: Verified Account Codes

    03 Exception Number 3 Exception 2~4 default = no value Note One of the assigned exception numbers should be 911. 04 Exception Number 4 Exception numbers for forced account code fields cannot be duplicated. 9-30 Strata CIX Programming Vol.1 12/09...

  • Page 381: Dr Override By System Speed Dial

    02 Override DRL Select the override DRL value. Possible values:1~16 (default =1) 03 Override FRL Select the override FRL value. Possible values:1~16 (default =1) 04 Override QPL Select the override QPL value. Possible values:1~16 (default =1) 9-31 Strata CIX Programming Vol.1 12/09...

  • Page 382: Cos Override Assignment

    Possible values:1~16 (default = 1) 05 Set QPL Select QPL number for this override code. Possible values:1~16 (default = 1) 06 Set Network COS Select Network COS index for this override code. Possible values:1~32 (default = 1) 9-32 Strata CIX Programming Vol.1 12/09...

  • Page 383: Node Id Assignment

    This program assigns up to four network node IDs to process incoming network calls. Each node ID has an overlap code. Strata CIX will substitute the overlap code for the node ID before processing the call further. A network directory number consists of a node ID and the desired node.

  • Page 384: Remote Node Data Assignment

    System Availability: Not available with CTX28 This command assigns the Remote node data (requires R1.3 and higher). 1. Select > Strata Net > Remote Node Data. 2. Enter Program 670 data. 3. Get Default - sets all data to factory defaults.

  • Page 385: Private Route Choice Definition

    System Availability: Not available with CTX28 Program Number(s): 653, 654 and 655 Use these command to define Private Network Routing parameters. 1. Select > Strata Net > Route Choice. 2. Enter Program 653, 654 and 655 data. 3. Select the Private Network.

  • Page 386: Private Network Digit Modification Table Assignment

    Select the number of leading digits to be deleted. Possible values:1~10, 0 = delete (default) 02 Insert Leading Digits Select the leading digits to be inserted. Possible values:Up to 23 digits (default = no value) 9-36 Strata CIX Programming Vol.1 12/09...

  • Page 387: Network Cos Mapping Table

    Program Number(s): 657, 658, 659 and 660 The following programs map network and primary COS, DRL, FRL and QPL settings to each other. 1. Select > Strata Net > Mapping. 2. Enter Program 657 data. 3. Enter Program 658 data.

  • Page 388: Network Dn Table Assignment

    (See example following.) Capacity: CITX100, CIX200, CIX670 - 3000; CIX1200 - 6000 1. Select Strata Net > Network DN Setup > Network DN Assignment (Prog. 661), and enter a network DN followed by its node ID. Repeat this process for each DN.

  • Page 389: Network Dss Notify Data Delete

    This program lets you disable the DSS function for the node ID entered in this screen. Important! Do not use this program unless requested by Toshiba Technical Support. 1. Select > Strata Net > Delete DSS Node ID. 2. Enter the node ID of the Network DSS key Notify Data to be deleted. 9-39 Strata CIX Programming Vol.1...

  • Page 390: Strata Net Over Ip

    A-21. 671 IP Address Convert Table 1. Select > Strata Net > Network Over IP. Go to the IP Route tab. 2. Enter Program 671 data. 3. Get Default - sets all data to factory defaults. 4. Click Submit.

  • Page 391: Node Id Detail Information

    Important! These parameters must match all nodes on the IP network. • When setting node ID assignments on an Strata Net IP network, the node ID assignment settings for • each node on an end-to-end connection must be the same.
  • Page 392 04 H.323 Fast Fast connection should be enabled for H.323 protocol only when the remote Connection end has this option enabled. This should be disabled for Strata Net IP Protocol. Possible values:Enable (default) or disable 05 Channel Negotiation Select whether channel negotiation for Call Control is applied or not. This parameter must match on both nodes of an end-to-end connection on the IP network.

  • Page 393: Smdr For System Assignment

    Services Miscellaneous Miscellaneous The Strata CIX system can monitor SMDR, Call History and Behind Centrex. Use the following programs to set up these services. SMDR The following enables programming for SMDR, Call History and Behind Connection settings. Program Number(s): 512, 513 and 514 The following programs assigns system-wide SMDR parameters.

  • Page 394: Smdr For Ilg Assignment

    06 Record QoS Enabling this options allows QoS information including delay, jitter and packet Information loss output to SMDR for incoming VoIP calls. Incoming SMDR must be turned on. Possible values:Enable or Disable (default) 9-44 Strata CIX Programming Vol.1 12/09...

  • Page 395: Smdr For Olg Assignment

    05 Record QoS Enable this option to allows QoS information including delay, jitter and Information packet loss output to the SMDR for outgoing VoIP calls. Outgoing SMDR must be turned on. Possible values:Enable or Disable (default) 9-45 Strata CIX Programming Vol.1 12/09...

  • Page 396: Caller History

    Prerequisite Program: None This feature allows Strata CIX to connect to the station side of a PBX or Centrex using a physical loop trunk interface. DR and Least Cost Routing may need to account for access codes required by the PBX or Centrex before connecting to the public network.

  • Page 397: External Devices

    • DDCB 1 provides door phone numbers 1~3, 2 can be a door phone or door lock. DDCB 2 provides door phone numbers 4~6, 5 can be a door phone or • door lock. 9-47 Strata CIX Programming Vol.1 12/09...
  • Page 398 CIX100: Select 01~04 for Base slots and 05~08 for Exp slots. CIX200: Select 01 ~ 04 for either cabinet. CIX670: Select 01~08 for Base slots and 01~10 for Exp slots. CIX1200: Select 01~08 for Base slots and 01~10 for Exp slots. 9-48 Strata CIX Programming Vol.1 12/09...

  • Page 399: Door Phone Night Ring Over External Page

    Select the system page group number that should ring for the selected tenant when a door phone button is pressed during the system night mode. Possible values:0~4 (CIX100), 0~8 (CIX200, CIX670, C1200 Basic), 0~16 (CIX670 Exp), 0~24 (CIX1200 Exp) (default = 0) 9-49 Strata CIX Programming Vol.1 12/09...

  • Page 400: Door Lock Control Assignment

    BIUO1 provides control relays 1 to 4. BIUO2 provides control relays 5 to 8. The CIX100 ACTU and CIX200 built-in relays are programmed as relay 5. 9-50 Strata CIX Programming Vol.1 12/09...
  • Page 401 01, 06 - GIPx, MIPU16 or GCOCIH (CIX40 R1HW), no card (CTX28, CIX40 R2HW) 01, 07 - 8 digital telephones on GCDU (CTX28, CIX40 R1HW and R2HW). 01, 08 - 3 CO lines on GCDU (CTX28, CIX40 R1HW and R2HW). 9-51 Strata CIX Programming Vol.1 12/09...

  • Page 402: View Biou Control Relay Assignments

    NIGHT RELAY – Night mode control activates continuously during the system night mode (see “105 System Data” page 4-15). DOOR LOCK – Door lock control activates when a telephone's door unlock • button is pressed (see “508 Door Lock Control Assignment” page 9-50). 9-52 Strata CIX Programming Vol.1 12/09...

  • Page 403: Paging Devices Group Assignments

    100. To install an actual BIOU2 and disable the ACTU built-in relay, use the programming telephone to remove the virtual BIOU2 and then install the actual BIOU2 in Cabinet 01 Slot 01~08 in the normal manner. 9-53 Strata CIX Programming Vol.1 12/09...

  • Page 404: Enhanced 911 Emergency Call Group

    01-08 OLG1~8 Specify the first through eighth OLG to be chosen for an E911 call. Possible values:0~32 (CIX100), 0~50 (CIX200, CIX670/CIX1200 Basic), 0~128 (CIX670 Exp, CIX1200 Exp A), 0~220 (CIX1200 Exp B) (default = 0) 9-54 Strata CIX Programming Vol.1 12/09...

  • Page 405: System Setup

    1. Select Maintenance > Hardware Info. and Control - CIX Processor. 2. Click Restart to reset Strata CIX or click Initialize CIX to delete programmed data and revert to default settings. 3. 901 CIX Version data is for viewing only.

  • Page 406: Ctx/Cix Restart

    Important! Choosing Initialize CIX without installing an SM/SD Card deletes all programmed data and returns your Strata CIX to factory default settings. All previously programmed data is lost. Restoring Data from SM/SD When initializing with Initialize CIX, you can restore custom data that was previously programmed and stored on an SM/SD card.

  • Page 407: Ctx/Cix Version And Processor Hardware

    901 CTX/CIX Version And Processor Hardware Prerequisite Program: None Select Maintenance > Hardware Info. and Control - CIX Processor. This program enables you to view the Active and Standby software versions installed on the Strata CIX system processor. IELD ESCRIPTION System Type Displays the system type that is connected.
  • Page 408 Select System > Date and Time IELD ESCRIPTION Date Set Strata CIX current date or select it from the date picker at right. • Select current date (YYYYMMDD). Possible values:YYYY = Year, MM = Month and DD = Day Current day of week will display once the year, month and day parameters •...

  • Page 409: Secure Digital And Smartmedia

    The Strata CIX does not use Compact Flash or other similar types of small storage devices. Functions An SD or SM Card(s) is required for most of the important Strata CIX maintenance functions such as: • Saving (Backup) and re-loading the programmed database of a particular Strata CIX system.
  • Page 410 Operation System Setup Forced Format – erases any existing folders and files. All existing data is overwritten. It then creates • the five Strata CIX folders. See “CIX SM/SD Folders” page 10-7 for more information. Unmount – copies the CIX event and alarm log files from the CIX processor buffers (RAM) to the •...
  • Page 411 • Program – The operating software of the Strata CIX is saved in this folder as a nhs.prg file. SM/SD Errors Any error causes the SM/SD LED to flash (0.25sec ON – 0.25sec OFF continuous) except when the SM/ SD Volume Label is UPDATE;...

  • Page 412: Remote Program Update

    The remote program update is administered in the same manner as previous releases. In previous releases however, the remote update transferred approximately 200 small files. In R4 the remote update is done with one large file, the same file used for local update. 10-8 Strata CIX Programming Vol.1 12/09...
  • Page 413 1. Install the SM/SD Card into the designated slot of the Strata CIX processor. Note The SM/SD card must be formatted by Strata CIX and the “Progdata” folder must be empty (no Default.dat file) 2. Select Maintenance > Data Backup.
  • Page 414 Prerequisite Program: None This program displays Network Communication IP address configuration. This program applies to the Strata CIX Network (NIC) jack connection only. It does not apply to the CIX maintenance modem. To change TCP/IP settings see “CIX Processor NIC Interface TCP/IP Auto-programming”...

  • Page 415: Ftp User Accounts

    FTP User Accounts Prerequisite Program: None This program establishes up to four FTP users for the built-in Strata CIX FTP server function located on the CIX processor. These Strata CIX FTP accounts allow FTP access to the CIX SM/SD card. This allows administration of the CIX SM/SD folders and files.

  • Page 416: Community Name

    Strata CIX access level. Possible values:Super User (default) or Ordinary User Notes Super User – Strata CIX allows the user access to all CIX commands. Super Users can • only view ordinary user community names and their own community name but not other Super User community names.

  • Page 417: Mac Address

    909 MAC Address Prerequisite Program: None This program enables you to view the Media Access Control (MAC) Address assigned to your Strata CIX System processor PCB. The MAC address is a unique serial number that is electronically coded in the CIX processor memory at the factory –...

  • Page 418: License Issue

    Operation License Control License Control The following programs enable you to issue and maintain License Activation settings for Strata Network eManager users. Prerequisite Program: None This program enables you to issue new licenses. 1. Select Maintenance > Licensing > License Control.

  • Page 419: License Activate

    This is the Basic Release Number of CIX software. To view the Active Software Number Version, go to Operations/System Setup. System Type This identifies the type of CIX system to which Strata eManager is currently connected. Maximum Number This identifies the maximum number of cabinets. The total of base plus of Cabinets expansion cabinets.
  • Page 420 ISDN B-Channels use a license when assigned in PRI and BRI assignments. Strata Net Channels This identifies the number of Strata Net channels licensed, and shows the number of licenses in use (or programmed). This license must be enabled on each CIX in a Strata Net network.

  • Page 421: Alarm Control

    Monitor application, or any other SNMP trap monitor. It can be used as the System ID of a CIX node or the same System ID can be assigned to multiple nodes to identify a group of systems (max. 8-characters, alpha- numeric). 10-17 Strata CIX Programming Vol.1 12/09...

  • Page 422: Alarm Control For Slot (Program)

    Set this parameter to enable to monitor the selected equipment. Set this Disable parameter to disable to not monitor the selected equipment. Possible values:Enable/Disable. Enable/Disable in Prog 920 Enable/Disable in Prog 919 10 minutes 10 minutes Alarm Occurs Current Alarm Summary 10-18 Strata CIX Programming Vol.1 12/09...

  • Page 423: Traffic Measurement

    DID numbers 16 Select DID ILG The DID number in the selected DID Incoming Line Group that should Select DID Number have traffic measurement enabled/disabled. Use “?” to assign wild cards. 10-19 Strata CIX Programming Vol.1 12/09...
  • Page 424 Measure Conference Circuit Receiver traffic Possible values: Enable or Disable 20 Station Hunt Group No. Enter the Station Hunt Group number that should be included in Traffic Measurement reports. Possible values: Enable or Disable 10-20 Strata CIX Programming Vol.1 12/09...

  • Page 425: Program 922 Specified Traffic Reports

    The last day of TM data to be included in the report. Traffic Report Report Stop Time - The last hour of the first day of TM data to be included in the report. 04 Traffic Report Status No entry. This is a status display. 10-21 Strata CIX Programming Vol.1 12/09...

  • Page 426: Trap Destinations (Ip Trap Setup)

    It is only used to identify the location of the trap monitor device. The default name for eMonitor is ‘eMonitor’ however any name can be used, such as a location name (i.e.; Aledo). Possible values:Alpha characters (default = no value). 10-22 Strata CIX Programming Vol.1 12/09...

  • Page 427: Trace Function

    This chapter discusses Strata CIX maintenance functions. Trace Function To analyze Strata CIX problems efficiently, Toshiba needs to get the event trace data and ISDN trace data. These data sets enable analysis of the problems Strata CIX may experience. It is helpful for troubleshooting problems that are difficult to duplicate.

  • Page 428: Event Trace Control

    Maintenance Event Trace Control 4. Remove the SmartMedia card from the Strata CIX. Use caution - the SD/SM device can be damaged if removed incorrectly. 5. Insert the SD/SM card into your SD/SM reader. 6. Locate the Evnttrce folder and save all files ending with .sdt and .mdt to your PC hard drive.

  • Page 429: Start/Stop Trace

    Possible values:No Trace (default), Brief or Extensive 905 All ISDN Lines Trace Level Selection IELD ESCRIPTION Trace Level For All Select whether to trace all ISDN PRI and BRI trunks. ISDN Lines Possible values:Set Extensive (default) or Set No Trace 11-3 Strata CIX Programming Vol.1 12/09...

  • Page 430: Change Trace Selection

    When an error occurs in hardware resources used for a station or line, the Strata CIX system will make them busy. In this case the Strata CIX system will automatically disable the card slot or card port (circuit or channel). The Component Status/Control screen will indicate the card or port failure status with “Disabled by Fault xx”...
  • Page 431 Enable – removes the Make Busy condition if the slot or port is manually disabled. Note You cannot enable a slot or port if the system automatically disabled it. The status on the screen will display Disabled by Fault. 11-5 Strata CIX Programming Vol.1 12/09...
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  • Page 433: Tools And Profile

    Tools and Profile This chapter discusses Tools and Profile to customize and manage your Strata CIX System. Tools The download tool provided in Network eManager enables you to download databases stored in system memory into a Network eManager folder named Download. These downloaded databases can then be viewed in your PC to check for errors or other anomalies.
  • Page 434 This page is intentionally left blank.
  • Page 435 Telephone Button Programming This chapter provides a subset of the button programming interface provided with the Strata CIX. This chapter includes Button Programming for the 900 series programs. For the other programs refer to the Telephone Button Programming document. Telephone Button Overview Strata CIX programmers can access the programming mode from any IP, IPT, or DKT LCD telephone except DKTs connected to an RDSU.

  • Page 436: Telephone Button Commands

    Off-hook – lift and replace the handset to immediately exit programming mode. • 2. Keep the following in mind as you maneuver through Strata CIX programs. Default and/or current settings are displayed on the telephone LCD with an asterisk. •...

  • Page 437: Button Programming Procedure

    Telephone Button Overview Programming Sub-parameters Some commands enable programming of Sub-parameters to further refine Strata CIX settings. Internet or Network IP addresses are entered using sub-parameter data. IP addresses are displayed as four three- digit values, or Octets, separated by “periods” (e.g., 192.168.255.253). (If your programming telephone’s LCD is only capable of displaying the IP information three digits, or one Octet, at a time, selecting FB01 in Program 916 displays the first Octet, 192, on the LCD.
  • Page 438 Telephone Button Programming Telephone Button Overview Step 4: Choose a Button Sequence Select the button sequences based on the programs required for programming the Strata CIX from the Telephone. Program Listings This table is a list of programs found in this chapter.

  • Page 439: Series Programs

    2. Press Hold twice to initialize. Important! Choosing Initialize Level 1 without installing a SmartMedia Card deletes all programmed data and returns your Strata CIX to factory default settings. All previously programmed data is lost. Restoring Data from SmartMedia When initializing with Level 1 you can restore custom data that was previously programmed and stored on a SmartMedia card.

  • Page 440: Display Version

    It acts as a backup in the event problems are experienced by the Active version. 1. Press FB01 to view the current Strata CIX software version. Press the Scroll or Page key to move the display left or right.
  • Page 441 Pos. 6 - DTMF Version – This three character string identifies the existence of DTMF and ABR circuits and the version. The “D” designation indicates that DTMF is being applied to the Strata CIX while “12” indicates the DTMF version number. The CIX1200 DTMF version has 3 digits.
  • Page 442 = current minute ss = current second 1. Press FB01 to enter current Strata CIX Date. See table above for format. 2. Press Hold to program. 3. Press FB02 to enter current Strata CIX time. See table above for format.
  • Page 443 Note When the CIX1200/CIX670 stops logging data, it automatically sends data to the SmartMedia card. A new trace file is stored on SmartMedia under the Evnttrace directory. Run the Unmount command (Program 908) before removing the SmartMedia card to ensure complete data transfer. 13-9 Strata CIX Programming Vol.1 12/09...
  • Page 444 01~07 corresponding to the Strata CIX Cabinet number; slot is a two digit value from 01~10 corresponding to the Strata CIX Cabinet’s PCB slot number; circuit is a two digit value from 01~04 corresponding to the Strata CIX PCB Slot’s circuit number.

  • Page 445: All Isdn Trunk Trace

    Note When the CIX1200/CIX670 stops logging data, it automatically sends data to the Secure Digital or SmartMedia card. Run the Unmount command (Program 908) before removing the Secure Digital or SmartMedia card to ensure complete data transfer. 13-11 Strata CIX Programming Vol.1 12/09...

  • Page 446: System Admin Log

    Format/Unmount Secure Digital/SmartMedia This program enables administrators to format a SmartMedia card from the Strata CIX Network eManager or the telephone button pad. Note Strata CIX Network eManager cannot view SmartMedia files directly. Additional hardware is required to view the contents of the SmartMedia card.

  • Page 447: Mac Address (System Serial Number)

    Progdata – Your Strata CIX programmed settings are all saved in this folder. • Program – The operating software and default data of the Strata CIX is saved in this folder. When a backup is performed, Strata CIX saves programmed data to the Progdata folder.
  • Page 448 1. Press FB01 to enter your Backup choice. Press the Scroll or Page button to view selection options. 2. Press 1. FB01 and FB04 should blink green. 3. Press Hold to execute. Press Hold again to Cancel. This program stops running if you exit programming mode from your telephone. 13-14 Strata CIX Programming Vol.1 12/09...

  • Page 449: Program Update

    4. To verify success, push FB04. Your telephone LCD should indicate *1.ALL_OK. 5. Press # # Hold to exit. Note Do not press the Hold button. Pressing the Hold button restarts the Backup procedure. To Restore data from the SmartMedia card to Strata CIX, see “System Initialize” page 13-5.

  • Page 450: Make Busy Control

    At the CABINET= prompt enter the Shelf number. Note The Shelf number is entered in “XX” format where Shelf is a two digit value from 01~07 corresponding to the Strata CIX Cabinet number. See “Program Button LEDs” below for a description of the LED display.
  • Page 451 Green intermittent blinking – PCB Make Busy Status mode is idle. Regional Selection Set Operating region for your Strata CIX. This assignment sets built-in core LSI hardware parameters that are not changeable with jumpers or switches. These parameters must be set unique for each country and affect system operation.
  • Page 452 The LCD only displays three of the twelve IP address digits at a time. Press the Speaker button to view the remaining digits. • The IP Address is the static IP address of the Strata CIX processor NIC/Ethernet connection only. The PPP IP address for the Strata CIX processor modem is always 192.168.255.254 and cannot be changed.

  • Page 453: Data Backup And Restore

    If one already exists it is overwritten (as shown in Case 2). If more than two *.dat files exist in the progdata folder, a file whose name is default.dat is created (shown in Case 3). 14-1 Strata CIX Programming Vol.1 12/09...
  • Page 454 Data Backup and Restore Data Backup and Restore CAUTION! Release 4 will overwrite the default.dat file. This is different than previous Strata CIX/ CTX versions that will not overwrite an existing default.dat file. 14-2 Strata CIX Programming Vol.1 12/09...

  • Page 455: Restore Feature

    (shown in Case 1 below). You can name the file anything you want based on the rules given above. If there are two or more “Programming data files” in the progdata folder, it cannot be used to restore files (shown in Case 2 below). 14-3 Strata CIX Programming Vol.1 12/09...

  • Page 456: System Turn-On And Start-Up Time

    When a Release 4.0 or later system is turned on, it takes about 30-90 seconds to operate. CIX Release 2.x and 3.x take about 15 seconds. R3.0 and Earlier Data Backup This section provides Strata CIX maintenance procedures that can be activated from the programming telephone. These procedures are for R3.0 and earlier systems.For SmartMedia, refer to “Format/Unmount Secure Digital/SmartMedia”...

  • Page 457: Restoring Programmed Data

    CIX system and the type of Update that will be performed. CIX Software Update Files Each Strata CIX system type has two Software Update files: one for Network eManager Remote Update and another file for Local Update (to use with the programming telephone procedure).

  • Page 458: Cix Software Identification

    To download the software files, follow the procedure below. Step 1A: To Download CIX System Software Files from FYI 1. From the Toshiba FYI website, click on Technical Services > Software (Strata Systems). The files are located under the appropriate System Software heading.
  • Page 459 Data Backup and Restore Local Update 4. Verify the unzipped files or folders for Local Update of the Strata CIX100, CIX670and CIX1200 the file name is the same “nhs.prg”. The files can also be extracted to a temporary folder and then copied to the appropriate SmartMedia PROGRAM folder or Strata eManager Upload folder.
  • Page 460 4. Remove the SmartMedia card (which contains PROGRAM/nhs.prg file) from the CIX processor. Step 4: Restart and Restore Strata CIX100 Backup Data 1. Insert the SmartMedia labeled “Strata CIX Backup data” which you previously made at the start of this procedure. This card contains PROGDATA/default.dat file.

  • Page 461: Strata Cix670 Or Cix1200 Local Update

    The Update process is used to change the Strata CIX software version and restore programmed data. The new software is first copied from the SmartMedia card to the standby side of the Strata CIX processor flash RAM. Then the new software on the Standby flash RAM is switched to the active mode and the original software is switched to the Standby mode for a trial run.
  • Page 462 The SmartMedia LED on the processor begins to blink. The “Strata CIX Backup data” SmartMedia card is the card you previously made that includes the Strata CIX programmed data in the default.dat file under the PROGDATA folder. If this is not done before starting Clear-reboot, all programmed data will be lost.
  • Page 463 The Strata CIX processor heartbeat LED stops flashing and all telephones become inactive. After a few minutes the Strata CIX initializes and starts up with new version of software as active and the original software as standby, and then restores the backed up program data from the SmartMedia card default.dat file (the processor SmartMedia LED flashes while it restores the program data to...
  • Page 464 SD/SM card into the processor. A remote update copies the update software from the Network eManager (NeM) PC to the Strata CIX system processor card. This process can be performed at a location that is remote from the processor card or on site.
  • Page 465 10. When the Connect to Client screen appears; Wait until the telephones connected to the system reset (this may take approximately 30 minutes). 11. Connect to the system to verify the equipment version. 14-13 Strata CIX Programming Vol.1 12/09...
  • Page 466 Update from R3 to R5 (or later) SD/SM Cards Update from R3 to R5 (or later) SD/SM Cards To update Strata CIX100 and CIX670 R3 systems to R5 software requires new processor cards. The older processors use SM memory cards, R5 and later processors use SD memory cards.
  • Page 467 6. Insert the new processor card. Insert the SD card into the connector on the processor card. 7. Power up the system. 8. Connect the Strata CIX system. Note the MAC address of the new processor. 9. The path to the PROGDATA folders on your PC is: C:\eManager\main\eManager\UserData\Administrator\<MAC address of the processor...
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  • Page 469 SMDI only. • DTMF – Message Waiting Call Back DN across Strata Net TIE lines. DTMF integration uses the number that displays in Program 200, field 15. 6. Program 580 Voice Mail Port Data. This is the collection of all ports.
  • Page 470 Note CIX Proprietary Integration is required for the iES16 or iES32. A BSIS card must be installed in the Strata CIX. 3. Install a serial cable between the BSIS card and the Stratagy (see CIX wiring diagrams in the Strata CIX and MAS Installation and Maintenance Manual, Peripheral Installation chapter).
  • Page 471 00 LAN Port Index No. = 1~9 field 01 Protocol = TCP • field 02 Application Type = Client • field 03 Data Flow = Asynchronization • • field 04 Server Port No. = 0 (default) Strata CIX Programming Vol.1 12/09...
  • Page 472 “304, 305 Incoming Line Group” page 6-1. “306, 307 Outgoing Line Groups” page 6-5. “302, 303 Strata Net (PRI) and Strata Net IP (QSIG)” page 6-30 “102 Flexible Access Codes” page 4-3 “651 Private Routing Plan Analysis” page 9-34 “653 Private Route Choice Table Assignment”...
  • Page 473 Applications Guide Strata CIX BRI Video Conferencing Programming Strata CIX BRI Video Conferencing Programming The table below shows the programs required to program a PRI line to ring to a RBSU interface to allow for Video Conferencing capabilities. The following may differ in your system: card slot assignments, trunk groups, channel groups and BRI station numbers.
  • Page 474 Important! • When setting voice packet configuration tables on a Strata Net IP network the packet table settings for each node on an end-to-end connection must be the same. Whenever voice packet configuration table changes are made for IP telephones on Strata Net IP •...
  • Page 475 0 = Best effort, The default setting for most IP traffic. 24 = Assured flow (AF) or Controlled Load, intended to classify streaming traffic. 40 = Expedited Flow (EF) or Guaranteed, intended to classify high priority traffic. Used by VoIP gateways to mark VoIP traffic. Strata CIX Programming Vol.1 12/09...
  • Page 476 The node ID is one to six digits long. The Strata CIX knows that a node ID to which an overlap code has been assigned is for the local node and that all others are for the remote nodes.

  • Page 477: Digit Manipulation

    ID. The node ID allows a call to route through multiple Strata Net nodes until its destination node recognizes it as a local call. Local node IDs are programmed using Prog 656 Node ID. Remote node IDs are programmed in Prog 651 Network Routing Plan Analysis to define the appropriate outgoing route to the desired destination.
  • Page 478 Networking Traveling Class Mark Calling privileges, restrictions and priorities may be imposed across Strata Net using the Traveling Class Mark. The Traveling Class Mark accompanies all calls across the network. When the call reaches its terminating node, that node uses the Traveling Class Mark to determine whether the originator of the call is entitled to the dialed facility.
  • Page 479 Channel Group number used to access node #2. The record in node #1 will include the ILG number and Channel Group number of the Strata Net trunk on which the call was received and the PSTN trunk to which it was connected. The record format and conditions are the same as for a single node system using the new format adopted for Strata CIX.
  • Page 480 Call Transfer with camp-on across the network simply by hanging up. Not all Stratagy features available to a single switch are available to remote Strata Net nodes. This is a result of the local node being directly integrated to the voice mail system. The following table shows the availability of voice mail features across the Strata Net.
  • Page 481 CIX by LAN/WAN and requires the IP addresses of each node or CIX. The figure below is a BLF/DSS networking flow diagram. It shows you the types of connections required between the BLF servers, the Strata CIXs and the CIX attendant console. Figure A-2 BLF/DSS Networking Note The Node ID must be independent of the Station DNs for Network BLF to work.
  • Page 482 4-3. Note If you have already created the node ID using Strata Net, skip Step 1 and go to the next step. 2. Set up the IP address of the primary CIX using Program “916 IP Configuration” on page 10-10.
  • Page 483 Network DSS/BLF for Digital Telephones Follow these steps to program Network BLF/DSS as shown in Figure Figure A-4 Network BLF Example Important! See steps for programming Network BLF from Strata eManager on the following pages. A-15 Strata CIX Programming Vol.1 12/09...
  • Page 484 4-3. Note If you have already created the Node ID using Strata Net, skip Step 1 and go to the next step. 2. Set up the IP address of the primary CIX using Program “916 IP Configuration” on page 10-10.
  • Page 485 4-3. Note If you have already created the Node ID using Strata Net, skip Step 1 and go to the next step. 2. Set up the IP address of the primary CIX using Program “916 IP Configuration” on page 10-10.
  • Page 486 Net > Remote Node IPU Address (Program 674). 7. In Program 670, enter the parameters as follows: • field 00 - Remote Node ID = 17. (This is a Strata Net Node ID. In the example above these Node IDs are 16, 17 and 18. •...
  • Page 487 Applications Guide Network Feature Content Network Feature Content The following is a list of Strata CIX features that operate across multi-node Strata Net connections. • Account Codes Forced/Voluntary/Verified* • Do Not Disturb * • Automatic Busy Redial* • Do Not Disturb Override* •...
  • Page 488 Circuits Two Strata Net nodes are connected to each other by a full or fractional DS1. The Strata Net basic call convention will select one DS0 to act as the “D” channel and the remainder as “B” channels. This allows the interconnecting DS1(T-1) to act as a Primary Rate Interface.
  • Page 489 6. Assign network IDs for all nodes using Program 102 (System > Flexible Access Code). 7. Program networking using Programs 651~656. 8. Setup Strata Net over IP routing using Programs 671 and 672 (Strata Net > Network Over IP). See example below.
  • Page 490 3. Create Node 13 and verify all parameters are set to defaults. 4. With Network eManager connected to Node 11, go to Program 671 (Strata Net > Network Over IP, IP Route tab). The IP addresses of BIPU-Qs connected to Node 11 are set in this program.
  • Page 491 02 Trunk Type = TIE field 03 Private Service Type = QSIG Program 325 Trunk > Full IP Strata Net — Program an Strata Net IP span. field 00 Create Channel Group field 01 Equipment Number - Cabinet / Slot location of the xIPU...
  • Page 492 Node ID = All remote node IDs field 01 Private Route Choice Table Number Program 672 Strata Net > Network Over IP > Detail Info Tab - Assign Prvt Network Node ID Assignments field 01 IP Protocol Type = IPQSIG...
  • Page 493 MIPU, GIPU, or LIPU will cause the MIPU/GIPU/LIPU card to stop functioning. This caution also applies to IP telephones. For example, loading IPT2000 firmware to an IPT2008 will cause the IPT2008 to stop functioning. Restoration can only be done at a Toshiba TSD repair facility. Strata CIX Programming Vol.1 12/09...
  • Page 494 Download Firmware Update Files Download the appropriate firmware update files from Toshiba FYI. To download software for MIPU/GIPU/LIPU and IP telephones go to: FYI > Software (Strata Sys) > CIX System Software 1. Determine the type of firmware update from the choices displayed.
  • Page 495 2. Do not connect the Network eManager PC directly to the Strata CIX processor network jack (see Figure B-1). All connections must be through the network. 3. The xIPU must have the same subnet address as the Strata CIX and Network eManager – both must be in the same domain.
  • Page 496 5. The IP address of the CIX processor (SM/SD card) is inserted automatically. 6. Data Directory box will be: PROGRAM 7. From File Name drop down box select: IP5 file or DIP file 8. Click Start and observe the update status: Getting Updated file\Updating\Finished Updating\Resetting\idle. Strata CIX Programming Vol.1 12/09...
  • Page 497 3. At the Select function key prompt, press FB01, the IP telephone will be displayed. Note The Network eManager PC cannot be connected directly to the CIX processor network jack - all connections must be through the network. Strata CIX Programming Vol.1 12/09...
  • Page 498 IPTs. Restoration can only be done at a Toshiba TSD repair facility. Figure B-2 FTP Server (External Server) Network Connection Note The Network eManager PC cannot be connected directly to the CIX processor network jack - all connections must be through the network. Strata CIX Programming Vol.1 12/09...
  • Page 499 1. Select Maintenance > IP Firmware Update > IPT_L/M/G Update. 2. Select the IP PDN to be updated. 3. Enter the external server ftp user login Name and Password. 4. Enter the IP address external ftp server. Strata CIX Programming Vol.1 12/09...
  • Page 500 Download the IP Firmware files and store them on the Network eManager PC 1. Download the appropriate firmware update files from TSD FYI, click Technical Services > Software (Strata Systems) > CTX IP Firmware. 2. Copy the firmware update files to the CTXIPUPDATE folder on the eManager PC (C:\ctx\eManager\CTXIPUPDATE\.
  • Page 501 5. The IP address of the Network eManager PC is inserted automatically. 6. Select to update xIPUs one at a time or simultaneously. 7. Data Directory will be: CIXIPUPDATE. From File Name drop down box select: xIPUXXX Strata CIX Programming Vol.1 12/09...
  • Page 502 2. Select: “Term Info” 3. The IP telephone information will be displayed Note The Network eManager PC cannot be connected directly to the CIX processor network jack. All connections must be through the network. B-10 Strata CIX Programming Vol.1 12/09...
  • Page 503 11-4 9-47 component status/control external devices copy 5-20 13-7 country code credit card calling 9-10 FB00 parameters 13-3 cross copy 5-20 5-21 feature button pattern assignments 5-17 10 button table 14 button table 5-17 IN-I Strata CIX Programming Vol.1 12/09...
  • Page 504 106 day/night mode of week mapping 4-26 4-29 107 PAD table assignment 13-13 4-31 MAC address 108 PAD group assignment 11-1 4-34 maintenance 109 music on hold error log 11-1 110 password assignment 4-33 IN-II Strata CIX Programming Vol.1 12/09...
  • Page 505 323 CBC service 651 private route plan analysis table assign 6-37 9-35 324 CBC time zones 653 private route choice table assignment 325 strata net IP trunk assignment 6-47 654 private route definition table assignment 9-35 6-49 9-36 326 SIP trunk assignment...
  • Page 506 13-1 telephone button overview tenant data 4-44 10-19 6-22 service time adjust code 13-8 setup time and date 1-14 analog trunk tools and profile ISDN PRI 1-15 1-16 download 12-1 IN-IV Strata CIX Programming Vol.1 12/09...
  • Page 507 10-8 Remote for R4 remote update 10-8 Update from R3 to R5 (or later) 14-14 Local PC SD/SM Cards 14-14 version code 13-7 5-20 voice mail voice mail call monitor xIPU program update 8-33 IN-V Strata CIX Programming Vol.1 12/09...
  • Page 508 THIS IS THE LAST PAGE OF THE DOCUMENT.

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