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Strata CIX100 General Description Manual

Cix ip and digital business telephone systems
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Telecommunication Systems Department
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STRATA
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GENERAL DESCRIPTION

September 2009

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Summary of Contents for Strata Strata CIX100

  • Page 1: General Description

    Telecommunication Systems Department Strata ® STRATA ® GENERAL DESCRIPTION September 2009...
  • Page 2 Patent Patent Marking for G.729a Products may be covered by one or more of the following US patents and their counterparts in other countries: US5,787,391, US5,717,825, US5,708,757, US5,754,976, US5,701,392, US5,699,482, US5,444,816 MPEG-4 VISUAL PATENT PORTFOLIO LICENSE (for VCS) "THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i)ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii)DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO.

  • Page 3: Table Of Contents

    Built-in Ethernet Connection ......................5 CIX100 Processor Optional Subassemblies ..................5 CIX100 Cabinet Slots ..........................5 Base Cabinet ............................5 Expansion Cabinets .........................5 Chapter 3 – Strata CIX670 and CIX1200 Strata CIX670 ............................7 CIX670 Processor Circuit Cards ......................8 CPU/Memory ...........................8 Large-scale Integrated (LSI) circuits ....................8 Memory Protection Battery ......................8...
  • Page 4 CIX1200 Processor Optional Subassemblies ................12 CIX670 and CIX1200 Cabinet Slots ....................13 Base Cabinet ..........................13 Expansion Cabinets ........................13 Strata CIX670 and CIX1200 Rack Mount ..................14 Basic Specifications ........................14 Base Cabinet ..........................15 Expansion cabinet ..........................15 CIX670 and CIX1200 Remote Expansion Cabinet ................16 Chapter 4 –...
  • Page 5 Call Forward Conditions .......................59 Call Forward Destination .......................59 Call Forward – Call Types ......................59 Call Forward Remote ........................59 Call History ............................60 Call Monitoring and Transfer .......................60 Call Park ...............................61 Call Park Orbits ..........................61 Park and Page ..........................61 Strata CIX General Description...
  • Page 6 DTMF and Dial Pulse CO Line Compatibility ................73 DTMF Signal Time ........................73 Emergency Call ............................73 Feature Prompting with Soft Keys .......................73 External Amplified Speaker .........................74 Flash Button ............................74 Flexible Line Ringing ..........................74 Flexible Numbering ..........................74 Handsfree Answerback ........................75 Headset ..............................75 Strata CIX General Description...
  • Page 7 Class Of Service Override ......................94 Do Not Disturb (DND) Override ....................94 Executive Override ........................94 Privacy Override ..........................94 Paging ..............................95 Telephone Group Paging .......................95 External Speaker Page Zones ......................95 Emergency Page ..........................95 Night Ringing Over Selected Page Zones ..................95 Strata CIX General Description...
  • Page 8 Camp on to Hunt Groups .......................99 Station Message Detail Recording (SMDR) ..................99 Strata Net Multi-system Networking ....................100 Coordinated Numbering Plan ......................100 Strata Net Basic Call Control ......................100 Alternate Routing ........................101 Centralized Attendant ........................101 Telephone DSS Buttons .......................101 Centralized Voice Mail ........................101 Network SMDR ...........................102...
  • Page 9 Standard Telephone Ringer Specifications ..................124 Standard Telephone Interface Options ....................124 5000/3000/3200-series Telephone Option Circuit Cards .................124 Station Dimensions ..........................126 System Tones .............................127 Strata Net IP and IPT Bandwidth Requirements ................129 Strata CIX Software License Requirements ..................131 Capacities ............................134 Index .................................145...
  • Page 10 Contents Appendix – Specifications This page is intentionally left blank. viii Strata CIX General Description...

  • Page 11: Introduction

    Introduction This General Description provides an overview of the Strata CIX100, CIX670, and CIX1200 IP and digital business telephone systems, associated hardware and features. The features described in this document assume that the Strata CIX/CTX system has the current software release installed.

  • Page 12: Conventions

    Denotes a progression of buttons and/or menu options on the screen you should select. Grey/Blue words within the printed text denote cross-references. See Figure 10 In the electronic version of this document (Library CD-ROM or FYI Internet download), cross-references appear in blue hypertext. Strata CIX General Description...

  • Page 13: Related Documents/Media

    • Strata CIX IP5000-Series Telephone • Strata CIX DP5000-series Telephone • Strata CIX IPT Telephone • Strata CIX DP Telephone • My Phone Manager™ • Strata CTX DKT3001/2001 Digital Single Line Telephone • Strata CIX Standard Telephone Strata CIX General Description...
  • Page 14 Introduction Related Documents/Media This page is intentionally left blank. Strata CIX General Description...

  • Page 15: Chapter 1 - Strata Cix Overview

    Strata systems. That’s why the Strata CIX is much more than just an IP system. It is a unified communications environment that supports many types of client devices.
  • Page 16 Strata CIX Overview This page is intentionally left blank. Strata CIX General Description...

  • Page 17: Chapter 2 - Strata Cix100

    The CIX100 easily connects to outside public and private telephone lines. All of the telephones (stations) tied to the system can have direct access to each other, as well as to the public and private network.

  • Page 18: Cix100 Processors

    Background Music (BGM) sources (one of the jacks is for future use). With the CIX100, you can have up to 15 MOH/BGM source interfaces by adding: • Up to two BIOU circuit cards, each provides three MOH/BGM input sources •...

  • Page 19: Built-In Ethernet Connection

    • ACD server • Local and Remote eManager PC • Soft Key Control of Voice Mail features CIX100 Processor Optional Subassemblies Optional subassemblies can be attached to the ACTU3 or ACTU3 processors to provide additional features. The subassemblies are: • AMDS (Modem) – Provides a 33.6Kbps/V.34 modem for point-to-point local or remote connection to the eManager administration PC.
  • Page 20 Strata CIX100 CIX100 Cabinet Slots This page is intentionally left blank. Strata CIX General Description...

  • Page 21: Chapter 3 - Strata Cix670 And Cix1200

    Strata CIX670 and CIX1200 Strata CIX670 The Strata CIX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs.

  • Page 22: Cix670 Processor Circuit Cards

    Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards CIX670 Processor Circuit Cards The system operates with the BCTU only or the BCTU and BEXU processor circuit cards that install in dedicated slots of the Base Cabinet. The BCTU and BEXU processor incorporates the...

  • Page 23: Network Interface

    Strata CIX670 and CIX1200 CIX670 Processor Circuit Cards Network Interface The BCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: •...

  • Page 24: Strata Cix1200

    However, it provides expanded feature capacity for items such as LCR tables, Network routing tables, etc. The Strata CIX1200 can expand to support twelve cabinets (shown right) with a capacity of up to 1,152 CO lines and stations combined with the HCTU/HEXBU expanded...

  • Page 25: Cix1200 Processor Circuit Cards

    Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards CIX1200 Processor Circuit Cards The system operates with the HCTU (2 cabinets) only or the HCTU and HEXAU (7 cabinets) or HCTU and HEXBU (12 cabinets) processor circuit cards that install in dedicated slots of the Base Cabinet.

  • Page 26: Network Interface

    Strata CIX670 and CIX1200 CIX1200 Processor Circuit Cards Network Interface The HCTU processor has an on-board Ethernet 100Base-T Ethernet interface for connection to Open Architecture Computer Telephony Interface (CTI) applications. This provides extensive call control and telephone support for CTI applications. The Ethernet Network Interface Card (NIC) port also enables connection to the following: •...

  • Page 27: Cix670 And Cix1200 Cabinet Slots

    Strata CIX670 and CIX1200 CIX670 and CIX1200 Cabinet Slots CIX670 and CIX1200 Cabinet Slots Base Cabinet The Base Cabinet has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,” that can accommodate station, CO line or option circuit cards...

  • Page 28: Strata Cix670 And Cix1200 Rack Mount

    Strata CIX670 and CIX1200 Strata CIX670 and CIX1200 Rack Mount Strata CIX670 and CIX1200 Rack Mount The Strata CIX670 and CIX1200 Rack Mount cabinets consist of a Base cabinet (CRSUB672) and Expansion cabinets (CRSUE672). These cabinets are deeper, narrower, and designed specifically to fit standard (customer-supplied) 19”...

  • Page 29: Base Cabinet

    Strata CIX670 and CIX1200 Rack Mount Base Cabinet The CIX670 and CIX1200 rack mount base cabinet is similar to the Strata CIX670 and CIX1200 wall mount base cabinet. It has two dedicated slots used for the system processor cards and eight universal slots, labeled “S101~S108,”...

  • Page 30: Cix670 And Cix1200 Remote Expansion Cabinet

    Strata CIX670 and CIX1200 CIX670 and CIX1200 Remote Expansion Cabinet CIX670 and CIX1200 Remote Expansion Cabinet A CIX670 and CIX1200 Expansion Cabinet can be located between a few inches and up to three kilometers (1.86 miles) from its Base Cabinet. Remote Expansion Cabinets are enabled by the fiber optic RRCU interface cards.

  • Page 31: Chapter 4 - Universal Slot Circuit Cards Station, Line And Option Circuit Cards

    Universal Slot Circuit Cards Universal Printed Circuit Cards installed in the Strata CIX1200, CIX670 or CIX100 cabinets provide interfaces for stations, lines, and peripherals. Each circuit card measures 7.5 x 5.5 inches (190 x 140 mm) and mounts in the slot with a 44-pin backplane connector. Circuit Card external connections to station equipment are made to the Main Distribution Frame (MDF) using industry- standard connectors.
  • Page 32 Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 4 Station circuit cards (continued) Standard Telephone Interface Unit (ASTU - CIX100 only) Interface Options: Standard telephones (no message waiting lamp control - no OPS (48V)) Provides two standard telephone circuits.
  • Page 33 Universal Slot Circuit Cards Station, Line and Option Circuit Cards Table 5 CO Line Circuit Cards Strata Net Over VoIP Interface Unit (MIPU, LIPU/LIPS) Provides 32 IP Strata Net channels MIPU16 – supports 16 IP channels 1 100Base-TX RJ45 port MIPU24 –...
  • Page 34 Interface Options: Provides Paging output (600 ohm and 3-watt amp), 4 zone paging relays, three MOH Option Interface Unit (BIOU) interfaces and 4 control relays (Night Transfer and BGM mute). Option Interface Unit (BSIS) Interface Options: Provides four RS232 ports. Strata CIX General Description...

  • Page 35: Functional Block Diagrams

    Functional Block Diagrams Functional Block Diagrams The Functional Block Diagrams show the circuit cards and interface connectors used for connecting the stations and peripherals (see Figures 8~11). Figure 8 CIX100 System Processor and Optional Interface Circuit Cards Strata CIX General Description...
  • Page 36 Universal Slot Circuit Cards Functional Block Diagrams Figure 9 CIX670 and CIX1200 System Processor and Option Interface Circuit Cards Strata CIX General Description...
  • Page 37 Universal Slot Circuit Cards Functional Block Diagrams Figure 10 CIX100, CIX670, and CIX1200 CO Line Side Functional Block Diagram Strata CIX General Description...
  • Page 38 Universal Slot Circuit Cards Functional Block Diagrams Figure 11 Strata CIX100, CIX670, and CIX1200 Station Side Functional Block Diagram Strata CIX General Description...

  • Page 39: Chapter 5 - Telephones And Peripherals

    The DP5000 telephones have three operational modes: • When connected to Strata CIX systems with Release 5.1 or above, they will automatically run in DP5000 Mode. • When connected to Strata CIX systems with older than Release 5.1 (including Release 3) the DP5000-series telephones will automatically act as DKT3200 telephones;...
  • Page 40 20 Programmable Feature Buttons 4-Line LCD Telephone E. Message Waiting LED Button F. Microphone LED Button G. Speaker LED Button H. Volume Hold Button Microphone K. Tilt stand L. Off-Hook Button (Single Line Telephone) Single Line Telephone 1 Programmable Button Strata CIX General Description...
  • Page 41 (shown with KM5020) DP5122D-SD Digital Speakerphone with 10 programmable DP5132D-SD buttons 4-line backlit LCD Digital Speakerphone with 20 programmable buttons, 4-line backlit LCD (shown with KM5020) DP5130D-SDL Digital half duplex speakerphone options with 20 programmable buttons, 9-line LCD Strata CIX General Description...

  • Page 42: The Dp5000 Look

    • LCD backlight can be set to always on, always off or synchronized which turns backlight on anytime activity is sensed on the telephone and will automatically shut off after a period of time to conserve energy. Strata CIX General Description...

  • Page 43: Mic Mute

    The Shift key toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20. The Hist key accesses the Caller ID history. These buttons have no function when the telephone is connected to a Strata CIX system running on software released prior to R5.2 MT021. Speaker Off-hook Call Announce (DOCA-1A) Digital telephones equipped with DOCA-1A can receive Speaker OCA which enables stations to receive internal calls over their speaker while on another call using the handset.

  • Page 44: Dp5000-Series Telephone Tilt Angles

    15 , 27.5 , 35 , 40 , 47.5 , and 60 Tilt Stand Extension Figure 12 DP5000-Series Desk-top Tilt Angle With Tilt-Stand Extension 0° (no) Tilt -10° Tilt Figure 13 DP5000-Series Wall Mount Angles Strata CIX General Description...

  • Page 45: Telephone Button Expansion Options

    The DDM5060 console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The DDM5060 console connects to a digital station port on the ADKU, BDKU, or BDKS card. Strata CIX General Description...

  • Page 46: Ip 5000-Series Ip Telephones

    HTML interface with navigation key. This telephone has 18 Soft Keys located on the sides of the large LCD to respond to the Strata CIX feature prompts, ten of these are programmable feature buttons. The Shift key (Purple key) toggles the LCD screen between flexible keys 1~10 and flexible keys 11~20.
  • Page 47 Telephones and Peripherals IP 5000-Series IP Telephones IP5022D-SD IP5132D-SD 10 programmable buttons, 4-line LCD 20 programmable buttons, 4-line backlit IP5122D-SD 10 programmable buttons, 4-line backlit LCD IP5131D-SDL 20 programmable buttons, large backlit LCD Strata CIX General Description...

  • Page 48: Features

    • An adjustable tilt stand base is built-in, providing flexible angle adjustment of the entire telephone. IP Protocol The Strata CIX uses RFC3015 Media Gateway Control (MEGACO) enabling Strata systems to provide all the feature functionality of digital-series telephones to IP telephone users. Strata CIX General Description...

  • Page 49: Connectivity

    IP 5000-Series IP Telephones Connectivity IP telephones connect to either the MIPU, LIPU, LIPS in the Strata CIX system running software version 5.2 or above. However, the IPT2008-SDL can only be connected to the MIPU, LIPU/LIPS. These telephones must be connected to MIPU / LIPU / LIPS to use peer-to-peer Real Time Protocol (RTP) connection.

  • Page 50: Liquid Crystal Display (Lcd) Models

    • Feature Prompting Soft Keys that are used as an alternative to access codes or feature buttons. Station users can access features by responding to LCD prompts. • Called Number displays on outgoing calls (1~120 secs.) Strata CIX General Description...

  • Page 51: Telephone Button Expansion Options

    The IDM5060F console uses LEDs to indicate call and feature status; the DSS has dual red and green LEDs to help further define status, such as station in DND status. The IDM5060F console connects directly to an IP5000-series station. Strata CIX General Description...

  • Page 52: Cix Attendant Console

    If there isn’t any room on the desk for the system to lay flat, it can also be stood on its side for an even smaller footprint. Add to that the powerful Strata CIX Attendant Console software, and you have a winning solution for any Strata CIX installation! The Console connects to the Strata CIX processor via the LAN as a Computer Supported Telephony Application (CSTA).
  • Page 53 This includes when the console is in service or out of service. The Strata CIX1200 supports up to six, the CIX670 system supports up to four, and the CIX100 supports up to two Attendant Consoles. Multiple consoles automatically share the incoming call load on a call-by-call rotation basis.
  • Page 54 The Console provides a Name/Number search that works with automatic or manual call handling. Other features include Queuing, DSS, signaling, Emergency Call ID, keyboard or mouse operation, and headset or handset operation with volume control. Strata CIX General Description...

  • Page 55: Peripherals

    Peripherals Peripherals The Strata CIX supports several types of stations and customer-supplied peripheral devices, such as door phones for visitor screening, a music source interface for MOH and BGM, a speaker for amplified ringer, Toshiba Voice Processing systems for voice mail/auto attendant applications, and more.

  • Page 56: Mobility Solutions

    Mobility Solutions Mobility Solutions Toshiba mobility solutions maximize the value of the customer’s wireless Local Area Network (WLAN) by using their existing WLAN infrastructure. This makes very cost-effective mobility solutions possible with Strata CIX solutions. SoftIPT For more details, see “Toshiba SoftIPT IP Telephone”...

  • Page 57: Video Communication Solution

    The following are highlights of features available in VCS 3.0. • Fully integrated with the Strata CIX system – VCS Server software can be installed on PC. VCS Windows XP client software easily extends the Strata CIX voice user’s multi-media experience.

  • Page 58: Software

    VCS Software Upgrade VCS 3.0 is compatible with Strata CIX Release 5.0 or later systems. • Older versions of Strata CIX must be upgraded to Release 5.0 before upgrading VCS software from version 1.0 to 2.0. • VCS 2.0 software can upgrade to VCS 3.0 FREE of charge.

  • Page 59: Product Specifications

    Product Specifications Product Specifications Item Specification Strata CIX Release 5.0 or later Multiple Strata CIX nodes must be networked via Strata Net Endpoints Strata Digital Telephones, Strata IP Telephones and Soft Phones VCS Client PC CPU: PentiumM 1.5GHz or greater Requirements...

  • Page 60: Cabling And Connectors

    Cabling and Connectors Cabling and Connectors The Strata CIX uses industry standard cabling and connectors to interface with lines, stations, and peripherals. Stations use standard twisted-pair cabling to connect to the system via the MDF. Digital and standard telephones require just one pair-cabling. Two pairs may be required to achieve full distance when optional DP subassemblies are used.

  • Page 61: Chapter 6 - Administration / Voice Mail Card

    • A clipboard-like feature in Network eManager allows the user to copy and paste contents on the same page selectively. • Some of the Network eManager pages and functions are designed to make managing Strata Net sites easier and faster. These functions operate across the member Strata CIX systems in an Equipment Group.

  • Page 62: My Phone Manager Gives Telephone Programming To Individual End-Users

    Strata CIX by simply re- running the Strata Synch tool and importing the database file into the CIX via Network eManager. The Strata Synch tool is a one-way synchronization tool. Changes made to the Strata CIX (user deletion, name change, extension change) will not update the ADS database.

  • Page 63: All Features To All Users No Matter Where They Are

    All Features to All Users No Matter Where They Are All Features to All Users No Matter Where They Are The Strata CIX delivers virtually every feature to every user, regardless of the type of device they are using, whether they are stationary or mobile.

  • Page 64: Lvmu1 Voice Mail Card

    The LVMU1 is easy to install. It comes pre-configured for installation into the Strata CIX100. This includes telephone system configurations as well as pre-programmed number of user mailboxes. Also, since the LVMU1 is powered by the Strata CIX; in case of power outages, it can take advantage of battery backup protection from the CIX.

  • Page 65: Port Upgrades

    CIX processor (R4.2 MP026 or higher is required). Upgrade licenses (LIC-2 LVMU) are purchased via normal processes and then activated. The activation code is applied to the Strata CIX Processor via eManager. The license is stored on the CIX processor rather than the LVMU1.
  • Page 66 Administration / Voice Mail Card Other Voice Processing Systems This page is intentionally left blank. Strata CIX General Description...

  • Page 67: Chapter 7 - Features

    Features This chapter contains the Strata CIX features. They are presented in alphabetical order to make it easy to locate each feature. System availability below a feature title informs you of the Systems that support the particular feature. Account Codes...

  • Page 68: Alarm Notification

    TCP/IP. System alarms can be sent to up to 11 unique eMonitor PC consoles IP addresses from Strata CIX SNMP traps. Alarms can be sent from multiple networked Strata CIX nodes to one or more eMonitor consoles.

  • Page 69: Enhanced Acd Features

    The priority number assigned to the call determines where the call is placed in queue. This feature enables high priority calls to be answered sooner than low-priority calls. The escalation parameter ensures that no call is lost by higher priority calls. Strata CIX General Description...

  • Page 70: Automatic Callback (Acb)

    Automatic line selection options are set independently for each telephone, for originating new calls and answering ringing calls. This feature can also be disabled on all or selected telephones to allow users to manually press a button to originate or answer calls. Strata CIX General Description...

  • Page 71: Automatic Release

    Background music audio can be played through the speakers of digital telephones and external paging equipment. The Strata CIX supports up to 15 BGM audio input interfaces. Selection of which BGM source is played can be done individually by each telephone user and for each external page zone through the System Administrator’s telephone.

  • Page 72: Call Forward

    Touch button or access code. Station Call Forwarding always overrides System Call Forward. With Release 1.3 and higher, you can enable/disable System Call Forward Cascade, which means that a call that forwards to a destination that is also forwarded will follow the destination’s call forward. Strata CIX General Description...

  • Page 73: Call Forward Conditions

    DISA or from another user’s telephone. Changing Call Forward remotely is password protected. System Call Forward can be changed locally or remotely using eManager. Call Forward Override “Call Forward Override” on page Strata CIX General Description...

  • Page 74: Call History

    Call Monitoring and Transfer System Availability: All systems This feature is available on the GVMU (CTX28) and LVMU (CIX100/670). This optional feature enables a mailbox user to monitor a message while it is recorded in his mailbox from his telephone and optionally transfer the message to a caller.

  • Page 75: Call Park

    Tie line calls ringing or on hold at other stations, CO lines ringing during Night Mode to External Page or night bell, tandem CO line connections and Door Phone calls. Call pickup can be performed through programmable buttons (Directed Pickup, Group Pickup), or with an access code. Strata CIX General Description...

  • Page 76: Call Waiting

    Caller ID display is not available with standard telephones. Type II call waiting with Caller ID is not available with the R4.1 release of the BSTCIU or Note BCOCIU/BCOCIS interface cards. Strata CIX General Description...

  • Page 77: Caller Identification

    ISDN Calling ID Name and Number System Availability: Strata CIX100, CIX670, and CIX1200 Both Caller ID name, if available from service provider, and number are supported for incoming calls using either ISDN PRI lines.

  • Page 78: Off-Hook Camp On

    Centrex/PBX features, a two- to five-digit station numbering plan, and Delayed Ringing to selected stations. Centrex Ringing Repeat System Availability: All systems The system can mimic CO/Centrex/PBX ringing cadences received from outside lines when it rings a called station. Strata CIX General Description...

  • Page 79: Classes Of Service (Cos)

    Conference calling enables other people to join your conversation. These additional people can be inside or outside the Strata system. Any station can set up a conference with other stations or outside lines. A conference is defined as any time three or more parties join into one conversation.

  • Page 80: Releasing From Conference Tandem Co Line Connections

    “0,” the call will be disconnected. Calls are billed to the credit card instead of the Strata CIX CO line. The “0+” credit card calling feature can be enabled, selectively, or assigned to stations and CO lines capable of supporting this service.

  • Page 81: Day/Night Mode - Auto Schedule

    Example: If the system is switched from Day to Night at 2 p.m. manually with the Night Transfer button (Auto Schedule is set to switch from Day to Night at 6 p.m.), the system will still automatically switch back to the Day mode at 8 a.m. the next morning per the Auto Schedule. Strata CIX General Description...

  • Page 82: Delayed Ringing

    (1), operator assistance (0) or international (011). Strata CIX has expanded this to include restriction based on any string of dialed digits. A true, international business telephone system, Strata CIX can restrict any string of up to 11 dialed digits, including .

  • Page 83: Direct Inward Dialing (Did)

    Direct Inward Dialing (DID) Direct Inward Dialing (DID) System Availability: Strata CIX100, CIX670, and CIX1200 This feature allows external callers to dial directly to individual extensions or groups of telephones without intervention by an operator, IVR or auto attendant. Each incoming DID number, which is...

  • Page 84: Digital Pad

    Note DISA security code is changeable from a specific station. The station to change the security code needs to be allowed by Class of Service. This security code can also be changed using the Strata eManager administration software. DISA provides access to the features listed below: •...

  • Page 85: Directory Numbers

    Computer Telephony Interface (CTI) can control the call. To ensure calls do not get lost in the Strata CIX, a time-out and overflow service is provided to redirect the call when the link is down. Calls being held on the Pilot [DN] using the CTI link can specify any of the 15 on-hold music sources that are possible on the Strata CIX.

  • Page 86: Distinctive Ringing

    [DSS] Button Status Display Red, steady: Busy on a call not connected to your telephone Green, steady: Busy on a call connected to your telephone Red, quick flash rate: Ringing Red, slow flash rate: Do Not Disturb Strata CIX General Description...

  • Page 87: Dtmf Receivers

    Emergency Call System Availability: All systems An Emergency Call access code can be established in the Strata CIX to route calls to specified emergency destinations and to prioritize their delivery to those destinations. Up to four emergency destinations can be programmed for each mode of operation: Day, Day2 and Night. This is particularly useful in applications where employees, patients or guests are not expected to know where to call for help at different times of the day.

  • Page 88: External Amplified Speaker

    Group CO line appearance. These assignments direct the ringing of the incoming call based upon the three Day/Night Modes of operation and offer immediate and two delayed ringing parameters. The delay parameters are assigned for each incoming Line Group. Flexible Numbering System Availability: All systems Strata CIX General Description...

  • Page 89: Handsfree Answerback

    Features Handsfree Answerback The Strata CIX allows the system-numbering plan to be customized for the user’s needs. Directory numbers, line and feature access codes, and Network Coordinated Numbering can be established uniquely in each system. Handsfree Answerback System Availability: All systems When a voice-announced internal [DN] call comes in to a digital telephone, users can answer without lifting the handset.

  • Page 90: Analog Hold

    Each station is programmed with its specific ring down destination. This is particularly useful in applications where employees, patients or guests are not expected to know where to call for help at different times of the day. This feature is compatible with standard and digital telephones. Strata CIX General Description...

  • Page 91: Ip Telephony

    The MIPU / LIPU IP interface card works in conjunction with the system processor to provide distributed IP processing capabilities that include peer-to-peer IP telephone communication and IP Strata Net multi-system networking. MIPU / LIPU cards install in card slots in Strata CIX base or expansion cabinets.
  • Page 92 Features IP Telephony The MIPU / LIPU / LIPS supports all “IP” functionality in the Strata CIX. This includes the following: • Multiple protocols supported: • MEGACO+ delivers a consistent user interface over all Toshiba IP endpoint devices, except SIP telephones. Toshiba has enabled the MEGACO protocol for call control to provide more stimulus/response capabilities that allows all the feature functionality of digital desktop telephones to be supported on IP telephones.
  • Page 93 G.729A: 20/ 30/ 40/ 80 ms Megaco+, SIP (Terminal), Megaco+, SIP (Terminal), VoIP Protocol Support Strata Net IP Strata Net IP, and SIP Trunking Priority Control Diffserve, IEEE802.1q (* Same as LIPU NAT Traversal xIPU does not support IPT traversal...

  • Page 94: Network Address Translation (Nat)

    IP telephones to share a single public IP address. This is very common in home and small office broadband networks. A Strata CIX in the main office is able to support IP telephones at remote offices that are behind broadband routers and not connected by VPN –...
  • Page 95 IP Address to LIPU 3 Private Private IP Addresses IP Addresses Registered Registered to LIPU 1 to LIPU 2 Registered Registered to LIPU 1 to LIPU 2 Remote Stations Figure 14 IP Telephony Configurations Using NAT Routers Strata CIX General Description...

  • Page 96: Ip User Mobility

    • IPT20X0-SD: DIP2T2G • IPT2008: DIP2M2G • IPT2010: DIP2T2GX-A06 • IP5000-series: All versions IP User Mobility will run on an MIPU and an LIPU version LIPU_02_03 or higher. IP Note Mobility is not supported on the BIPU. Strata CIX General Description...

  • Page 97: Ipt Anywhere

    The IPT Anywhere feature enables remote IP telephone users working in branch offices or home offices to make full use of the extension features of the Strata CIX. The diagram below shows IPT Anywhere connections using the optional VPN conection.

  • Page 98: Quality Of Service (Qos) And Bandwidth

    • Differentiated Services (Diffserv) can be enabled IP Telephone Group Parameters • IP Telephone Groups (CIX1200: 256 groups; CIX670: 256 groups; CIX100: 128 groups) • Voice Packet Transmission Interval • Jitter buffer type • Jitter buffer length • Packet loss threshold Priority Control Priority Control can be enabled system wide.

  • Page 99: Power Over Ethernet

    IP Telephony Analog CO Line Interface Compatibility To provide optimum voice quality of IP telephones and Strata Net IP networks on Strata CIX systems, there are some compatibility requirements that must be followed when using analog CO line cards in the system.

  • Page 100: Toshiba Softipt Ip Telephone

    Spkr digital-series telephone button. Additionally, there are multiple feature buttons that can be customized from telephone programming mode. SoftIPT Audio Shift Directory Settings SoftIPT Help Configurations Figure 17 Toshiba SoftIPT 3.0 Sample Screen Strata CIX General Description...
  • Page 101 Figure 19). (For additional connection examples, refer to the Strata CIX I&M manual – IPT Chapter.) • Wireless – The wireless PCs, such as the Toshiba Pocket PC or Toshiba Tablet PC need a Wi-Fi system that uses the 802.11b standard. The SoftIPT wireless units can operate within 300 feet of an access point (dealer-supplied or use existing).

  • Page 102: Private Networking Over Internet Protocol

    MIPU / LIPU IP interface circuit cards. This feature offers the same connection service as ISDN dedicated lines with the Strata Net protocol on the public network. Strata Net IP, does not support modemized data signals, such as modem signal and G3 fax because these signals require very low jitter and low delay on the networks.

  • Page 103: Sip Trunking

    Toshiba implements SIP trunking using the MIPU card. The MIPU is designed from the ground up as a VoIP card able to support IP stations, Strata Net IP, and SIP trunking. With the SIP Trunking capability of the new MIPU card, companies do not have to purchase different types trunk cards and the bundles of physical wires to host Analog, PRI and BRI trunks.

  • Page 104: Integrated Services Digital Network (Isdn)

    • Primary Rate Interface (PRI) supports simultaneous voice or data connections (23 or 30). PRI is similar to digital T1 service and uses two pairs of wires from your phone company. The RPTU circuit card supports PRI on the Strata CIX100, CIX670, and CIX1200. Least Cost Routing (LCR)

  • Page 105: Line Buttons

    Live System Programming System Availability: All systems Programming the Strata CIX from an on-site or off-site location does not interrupt the operation of the system in most cases. It is interrupted for hardware upgrades. Lost Call Treatment System Availability: All systems Lost Call Treatment provides the CIX a mechanism for terminating calls that cannot be terminated with the usual calling patterns.

  • Page 106: Message Waiting

    CO lines or on [DNs]. With the Strata CIX, you can have up to 15 MOH/BGM sources. Each CO line group and each DID/ DNIS number may be assigned a specific MOH source. Stations and network Tie lines can also share a unique MOH source.

  • Page 107: Off-Hook Call Announce (Oca)

    Remote employees have transparent access to all the same capabilities as if they were locally connected to the Strata CIX system. They have can the same ability transmitting voice traffic and digital telephone signaling over the customer’s existing Local Area Network (LAN) Wide Area Network (WAN) private IP packet network or the public Internet.

  • Page 108: Override

    Privacy Override. In the case where Privacy Override is not normally allowed, a telephone can have a “Privacy Release” button to allow intrusion to the call by any station with the shared button appearance. (See “Privacy” for more information.) Strata CIX General Description...

  • Page 109: Paging

    The system supports up to 16 or 24 telephone page groups with up to 72 (CIX100), 120 (CIX670) or 120 (CIX1200) telephones per group. Standard telephones cannot be members of a page group.

  • Page 110: Power Failure Protection

    The remote program update is administered using the Network eManager Administrator tool to update the Strata CIX software remotely over a TCP/IP or Modem connection. The SD or SM card must be installed on the Strata CIX processor to allow remote updates.

  • Page 111: Repeat Last Number Dialed

    0.4 sec. on./.2 sec. off. This option does not apply to digital telephones. If ringing cadence is used, Centrex ring repeat must not be used. Delayed Ringing “Delayed Ringing” on page Distinctive Ringing “Distinctive Ringing” on page Strata CIX General Description...

  • Page 112: Speed Dial

    This feature, sometimes known as automatic dialing or one-touch dialing, enables the customer to assign dialing codes to telephone numbers that are frequently called. Strata CIX offers three forms of Speed Dial: System Speed Dial (up to 800 max. per system), Station Speed Dial (100 max. per station), and One Touch buttons.

  • Page 113: Serial Hunting

    If a station user dials “911,” the Strata CIX will also generate a record at the beginning of the call as part of its internal notification that an emergency call is in progress.

  • Page 114: Strata Net Multi-System Networking

    Strata Net Basic Call Control System Availability: All systems The Strata CIX conforms to the QSIG standard for Basic Call Control. This is the basis for all Strata Net connectivity and interoperability with PBXs from other manufacturers. Basic Call Control provides for connection, dialing, identification of calling and called parties’ names and numbers and message waiting indications among other features.

  • Page 115: Alternate Routing

    Alternate Routing also permits Toll Bypass in which Strata Net can be used to deliver a public call from a point in the network where toll charges are minimized. Such a scheme is known as “Hop Off”...

  • Page 116: Network Smdr

    Distributed Network SMDR for Systems in a Strata Net Network An external Strata Net call will generate a call record at the terminating node for that call. Transit nodes will not generate records. The records can be stored in customer-supplied external buffers at each node.

  • Page 117: System Fault Finding And Diagnostics

    Visual Alarms are presented to CIX eManager. Secure Digital Card This is a flash memory card that is commercially available in retail stores. The Strata CIX uses the Secure Digital card to store all error, trace logs and a backup copy of the system operating software and the customer database.

  • Page 118: Backup And Restore

    The backup and restore functions can be performed locally or remotely. Maintenance and Administration The eManager terminal can be connected directly to the Strata CIX or via the customer’s LAN as well as remotely over the Internet and via modem over the public network. The Strata CIX processor comes standard with a network interface port and a built-in modem.

  • Page 119: Transfer (Unscreened)

    Traffic Measurement setup and reporting is done using CIX system programming commands. Approximately five days of Traffic Measurement reports can be stored on the system SD flash memory card. The Traffic Measurement is system based. The measurement cannot be set to report per tenant. Strata CIX General Description...

  • Page 120: Traffic Reports

    Uniform Call Distribution System Availability: All systems Strata CIX systems have built-in Uniform Call Distribution (UCD) functionality, which provides call flow to distribute calls more efficiently through a call center. UCD enables calls to be answered by the auto attendant, which prompts the caller to dial the correct UCD group number or, calls can ring directly to UCD groups.
  • Page 121 If a UCD call is camped on to the overflow destination, the caller hears MOH programmed for the overflow destination. When a UCD call is in the UCD queue, the caller hears MOH programmed for the UCD group. Strata CIX General Description...

  • Page 122: User Programming Mode

    Directory number and external line buttons cannot be added or deleted, but their ring tones Note can be individually changed. In addition to the Programming Mode, an advanced programming function enables administrators to individually turn On/Off the telephone’s beep tone, handset call waiting tone, and microphone background noise cancellation option. Strata CIX General Description...

  • Page 123: Vlan Tagging

    • Broadcasts/Traffic flow – Since a principle element of a VLAN is the fact that it does not pass broadcast traffic to nodes that are not part of the VLAN, it automatically reduces broadcast traffic. Strata CIX General Description...

  • Page 124: Voice Or Tone Signaling

    SMDI is an industry standard method of integrating a telephone system with voice mail or other peripheral systems. This interconnection is made via an RS-232 data connection. SMDI requires the BSIS interface in the Strata CIX. SMDI integration can be used with any compatible voice mail system.

  • Page 125: Toshiba Proprietary Integration

    The voice mailbox does not need to be associated with an active telephone in the Strata CIX. Direct transfer to voice mail (VM) can be performed to a centralized VM system connected to a network node other than the user’s node.
  • Page 126 Features Volume Control This page is intentionally left blank. Strata CIX General Description...

  • Page 127: Appendix - Specifications

    Strata CIX Software License Requirements • Capacities For further details, refer to the Strata CIX I&M Manual. Environmental Characteristics The environmental requirements for the Strata CIX100, CIX670, and CIX1200 systems are shown Table Table 8 Environmental Characteristics for the Strata CIX systems Environmental Specifications Operating temperature 32~104°...

  • Page 128: Power Considerations

    Appendix – Specifications Power Considerations Power Considerations CIX100 The power supply in each CIX100 Base and Expansion Cabinet furnishes power to all of the stations and some of the interface peripherals (see Table 9). The primary AC power for each cabinet is 120VAC.

  • Page 129: Cix670 And Cix1200

    -5VDC (-4.5~-5.5VDC, 0.8 DC amps) AC Power treatment for CIX1200 systems should be configured as two separate systems – Note one 7-cabinet stack and one 5-cabinet stack. This will require two 20 amp, 240VAC, single phase power circuits. Strata CIX General Description...

  • Page 130: Reserve Power

    AC power is available, batteries cannot be connected after/during an actual power failure. The battery charger is standard on the CIX670 and CIX1200 power supply. An optional ABCS battery charger must be used in the CIX100 power supply. Reserve Power...
  • Page 131 4.6 amps. 8.7 amps. (-24VDC) amps. amps. amps. 1. Assumes 80 ampere-hours with 12VDC batteries. 2. Reserve power treatment for CIX1200 should be configured as two separate sys- tems – one 7-cabinet stack and one 5-cabinet stack. Strata CIX General Description...

  • Page 132: Strata Cix Component Compatibility

    Strata CIX Component Compatibility Strata CIX Component Compatibility Because the Strata CIX supports all types of Toshiba IP and digital telephones, it provides the configuration flexibility to build the communications system you need, in addition to the investment protection from re-using devices from other Strata systems. That’s why the Strata CIX is much more than just an IP system.
  • Page 133 Voice Mail CIX100 CIX670 CIX1200 LVMU1 Attendant Consoles CIX100 CIX670 CIX1200 Strata CIX IP Attendant Console (Requires MIPU/ LIPU/LIPS) Strata CIX Digital Attendant Console (Digital Telephone Port connection) Maximum Capacities CIX100 CIX670 CIX1200 KSU Cabinets (base plus expansion) Base Cabinet PCB Slots...
  • Page 134 Echo Return Loss (ERL). 4. The RCOS1 cannot be installed on the RCOU3. The RCOS3 can be installed on the RCOU1. 5. BPTU1, RPTU2, BIPU-Q1A, LIPU, or MIPU is required for Strata Net Networking. 6. DKT1000-series telephones do not support continuous DTMF tones.

  • Page 135: Public Network Requirements

    Ring cadence: On 2 sec., Off 4 sec. (Use for Caller ID) or On 1 sec., Off 3 sec. 5. Loop current requirements for Strata loop and ground start lines: 20 milliamperes (mA) min./120 mA max. Strata CIX General Description...
  • Page 136 CSU for PRI and/or Terminal Adapter or Network Terminal units for BRI. In U.S. CSU/TAs must be UL-listed in the U.S. In Canada, they must be CSA certified. 8. RPTU2 is required for Strata Net private networking. Strata CIX General Description...

  • Page 137: Station Loop Lengths

    5. BDKS and BWDKU do not provide the power wire pair; an external power supply is required to achieve maximum range (see “Digital Telephone DSS and DDCB External Power Connection” in Chapter 8 – MDF circuit card Wiring of the Strata CIX I&M Manual). 6. See manufacturer’s product specifications for exact resistance of device. Strata CIX General Description...

  • Page 138: Standard Telephone Ringer Specifications

    All Releases BSTCIU1A R4.1 and above BSLU1A/ R3.1 and 8/8 total 16 BSLS1A above ASTU CIX100 Note: All standard telephone interface cards, including ASTU support off-hook selection of an outside line in CIX R4.1 and later. Strata CIX General Description...
  • Page 139 1. Telephones with the BPCI cannot have Speaker OCA (BVSU) or Add-on modules. Also, DKT3001, DKT3201 telephones cannot have CTI (BPCI), Speaker OCA (BVSU) or Add-on modules. 2. DP5000-series telephones have a built-in headset interface and do not require BHEU or HHEU. 3. DP5000-series do not support the BPCI interface. Strata CIX General Description...

  • Page 140: Station Dimensions

    20-button DKT with LCD (DKT2020-FDSP) Digital Single Line Telephone (DKT2001) Add-on Module (DADM2020) Direct Station Selection (DSSS2060) Console External Speaker Amplifier (BESCB) 10.2 10.2 Door Phone/Lock Control Unit (DDCB) Door Phone (MDFB) Attendant Console Interface (BATI) 42.4 Strata CIX General Description...

  • Page 141: System Tones

    Standard telephones with Caller ID also External call is waiting for busy station. A receive an 80 ms burst of CAS tone at -14 to Call Waiting (External) call is camped-on to a busy [DN] or CO 32dBM line button. Strata CIX General Description...
  • Page 142 0.125 sec. During user programming or administration Denial Tone 2 kHz 0.75 sec. On. mode, indicates the denial of input. Volume Control - To adjust the beep volume. 2 kHz interrupted 10 Hz, continuous. Beep Strata CIX General Description...

  • Page 143: Strata Net Ip And Ipt Bandwidth Requirements

    The quality of service (Excellent, Good, Fair, and Poor) provided by Strata Net IP channels and IP telephones depends heavily on the LAN parameters as shown in Table 25.
  • Page 144 A router that doesn’t support Diffserv may stack multiple data packets together increasing Note the jitter perhaps indefinitely. And the voice quality will be indeterminate. Table 26 Strata Net IP Jitter on Mixed Voice and Data WAN No. of Time to Bandwidth...

  • Page 145: Strata Cix Software License Requirements

    One required for each SoftIPT application interfaced License for one SoftIPT to the Strata CIX. One MIPU / LIPU or LIPS or BIPU- LIC-SOFTIPT user on Strata CIX. M port is required for each SoftIPT. Requires an IP endpoint license when connected to LIPU/S.
  • Page 146 CIX Attendant Console Strata CIX system. This license is included in the LIC-ATT License Attendant Console Part Number. (Sheet 2 of 2) 1. All licenses applied to Strata CIX670 processors can be transferred to the CIX1200 processor. Strata CIX General Description...
  • Page 147 Each Port Trunk Interface Port Each Port Voice Mail ports Each Port 1. LIC-4 BASIC (required on all other CIX systems). 2. LIC100 STRATA N; LIC200 STRATA N; or LIC670 STRATA N. 3. LIC-SOFTIPT 4. LIC-CIX-IP PORT Strata CIX General Description...

  • Page 148: Capacities

    Capacities Capacities The following tables contain Strata CIX100, CIX670, and CIX1200 capacities for stations and peripherals, CO lines, station buttons and system features. Tables are divided based on the small Strata CIX systems (CIX100) and large Strata CIX systems (CIX670 and CIX1200).
  • Page 149 1. T1 lines can be loop start, ground start, Tie or DID (maximum 24 lines per unit, any type or combination). 2. PRI lines provide CO line services, including Strata Net Networking, Calling Party Number/Name, DID, Tie, POTS, FX and DIT.
  • Page 150 Appendix – Specifications Capacities Table 34 Digital and IP Telephone Station Buttons for Strata CIX100 Station Buttons per System CIX100 Base & Expansion Call Forward, Personal CF Buttons Caller ID (CLID) button (DP or IPT only) CO Line Buttons Group CO Line Buttons...
  • Page 151 Appendix – Specifications Capacities Table 35 System Feature Capacities for Strata CIX100(continued) Features CIX100 Base & Expansion 6 lines max. Conference Party types (up to 8 total lines + stations) 8 stations max. Two-CO Line simultaneous Connection (Two party only, no telephone or VM port)
  • Page 152 Capacities 4. An option BIOU is required for up to four zone page relays and four control relays on the CIX100 and CIX670 processor. One control relay and one 600 ohm page output is provided on board the CIX100 processor but not the CIX670 processor.
  • Page 153 Appendix – Specifications Capacities Table 37 Strata CIX1200 and CIX670 Station/Peripherals System Capacities CIX670 CIX670 CIX1200 CIX1200 CIX1200 BASIC Expanded Basic EXP. B EXP. A Stations Processor Processor HCTU HCTU+HEXBU HCTU+HEXA BCTU + BEXU BCTU DKT2000, 3000, 3200, 5000 series...
  • Page 154 1. T1 lines can be loop start, ground start, Tie or DID (maximum 24 lines per unit, any type or combination). 2. PRI lines provide CO line services, including Strata Net Networking, Calling Party Number/Name, DID, Tie, POTS, FX and DIT.
  • Page 155 Appendix – Specifications Capacities Table 39 Strata CIX1200 and CIX670 Digital and IP Telephone Station Buttons (continued) CIX670 CIX670 CIX1200 Expanded CIX1200 CIX1200 BASIC Basic EXP. B EXP. A Processor Station Buttons per System Processor HCTU BCTU + HEXBU HEXAU...
  • Page 156 Appendix – Specifications Capacities Table 40 Strata CIX1200 and CIX670 System Feature Capacities (continued) CIX670 CIX670 CIX1200 CIX1200 CIX1200 Expanded Basic Features EXP. B EXP. A Basic Processor Processor HEXBU HEXAU HCTU Only BCTU + BCTU BEXU Outgoing Line Groups (OLG) Members per...
  • Page 157 S-OCA requires the DOCA-1A option in DP5000-series digital telephones, but not in IP telephones. Speaker OCA on IP telephones require an MIPU or LIPU installed in the Strata CIX. Each IP telephone with Speaker OCA requires two IP channels on the MIPU / LIPU but only requires one IP endpoint license.
  • Page 158 Appendix – Specifications Capacities This page is intentionally left blank. Strata CIX General Description...

  • Page 159: Index

    4, 8, 11, 57, 92, 108 interface unit bandwidth 84, 129 cancel button base cabinet capacities 136, 140 centrex CIX100 CIX attendant console 5, 9, 12, 38, 134 CIX670 class of service override CIX1200 Strata CIX General Description...
  • Page 160 LED indicator DKT capacities handset OCA stations 137, 142 DNIS 70, 137 handsfree answerback do not disturb headset override hearing aid compatible DOC-A1A HESB door locks hold door phones 41, 134 analog capacities automatic 61, 75 Strata CIX General Description...
  • Page 161 137, 142 CIX100 max. simultaneous stations 137, 142 CIX670 8, 9, 11, 12 night ringing MDFB telephone group memory park and page smartmedia 4, 8, 11 message waiting CO line Strata CIX General Description...
  • Page 162 108, 127, 137, 142 DP5032D-SD routing patterns DP5122D-SD RPTU2 DP5132D-SD RRCU 16, 20 DP5130D-SDL tenants 137, 143 services simplified message desk interface (SMDI) terminal authentication see SMDI through dialing SIP trunking 19, 78, 79, 89, 131, 135, 140 Strata CIX General Description...
  • Page 163 137, 143 video communication solution virtual private network (see VPN) VLAN tagging voice mail centralized integration record call SMDI soft keys voice/tone signaling VoIP volume control 35, 100 Wi-Fi wireless Strata CIX General Description...
  • Page 164 Index W ~ W This page is intentionally left blank. Strata CIX General Description...

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