Troubleshooting Guide - Ninja QB1001QUK Owner's Manual

Cleaning and Maintenance
CAUTION: Make sure that the power head is unplugged from power source before
inserting or removing any attachment and before cleaning.
DO NOT immerse the power head into water or any other liquid. Clean with a damp
sponge or cloth and wipe dry.
The Master Prep
Master Prep
® Professional splash guards and chopping blades are all dishwasher
safe. It is recommended to place the storage lids and the chopping blades on the top
rack. Use extreme caution when handling the chopping blades as they are very sharp.
Clean the Ninja
®
immediately after each use.

Troubleshooting Guide

PROBLEMS
Motor Doesn't Start
or Blades Don't
Rotate.
Food is Unevenly
Chopped.
Food is Chopped Too
Fine or is Too
Watery.
Food Collects On
Splash Guard/Safety
Cover or On the Sides
of the Master Prep
Professional Pitchers
or Master Prep
®
Professional Bowl.
You Cannot Achieve
Snow From Solid
Ice.
12
TOLL FREE: 0800 51 41 31
Professional pitchers, Master Prep
®
Master Prep
® Professional and all parts before first use and
POSSIBLE REASONS & SOLUTIONS
Check that the bottom of motor head is clean
and there is no food blocking connection when
placing on containers.
There is too much food in the container.
The unit has overheated. Unplug and wait
approximately 10 minutes before using again.
Make sure the splash guard is securely on the
container.
Make sure the power head is securely placed on
splash guard.
Check that the plug is securely inserted into the
electrical outlet.
Check fuse or breaker. Replace fuse/reset
breaker.
Either you are chopping too much food at one
time, or the pieces are not small enough. Try
cutting the food into smaller pieces of even size
and processing smaller amounts per batch.
The food has been over processed. Use brief
pulses or process for shorter time. Let blades
stop completely between pulses.
You may be processing too much food. Turn the
machine off. When the blades stop rotating,
®
remove the power head and the splash guard.
Remove some of the food being processed.
Do not use ice that has been sitting out or has
started to melt. Be sure to use short pulses in the
beginning to break up large pieces.
Professional bowl, storage lids,
®